Passenger Service Agent Job Vacancies in Mayurbhanj

As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth and pleasant experience for passengers at the airport. Your work will involve various tasks that support the operations of the terminal.Key Responsibilities:- Passenger Check-In: Assist passengers in checking in for their flights, ensuring all necessary documents are in order and luggage is correctly tagged.- Boarding Assistance: Guide passengers to their boarding gates and help them with their boarding passes, ensuring they are informed about flight schedules.- Customer Service: Provide excellent customer service by addressing passenger inquiries, resolving issues, and ensuring a positive travel experience.- Luggage Handling: Assist with the collection and handling of luggage, ensuring it is safely transported to and from the aircraft.- Emergency Response: Be prepared to handle emergencies by following established protocols to ensure passenger safety and security.Required Skills and Expectations:- Strong communication skills are essential, as you will interact with passengers and team members regularly.- A friendly and helpful attitude is vital for creating a positive experience for travelers.- Basic problem-solving skills will help you manage unexpected situations effectively.- Punctuality and reliability are crucial, as you will be part of a team that operates on tight schedules.- A high school education (10th pass) is required, and freshers are encouraged to apply.This role offers a full-time work opportunity at the office, making it an excellent start for those looking to build a career in the aviation industry.

We are looking for 30 Airport Passenger Service Associate Posts in Kolkata, Ranchi, Mayurbhanj, Purba Medinipur, Paschim Bardhaman, Purba Bardhaman, Raipur, Chhattisgarh, Bhubaneswar, Cuttack, Berhampur, with deep knowledge in Aviation, Ground Staff Activities and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree

Responsibilities:1. Greeting and assisting passengers at the airport2. Checking in passengers and their luggage3. Issuing boarding passes and directing passengers to their gates4. Providing information to passengers regarding flight schedules, delays, and cancellations5. Assisting passengers with special needs or requests6. Handling passenger inquiries and complaints in a professional manner7. Working closely with airline staff, security, and other airport personnel to ensure a smooth and efficient operation.