As an Airport Terminal Services Agent, you will play a vital role in ensuring smooth operations at the airport. You will assist passengers with their travel needs and ensure they feel welcomed and supported throughout their journey.
Key Responsibilities:
1. Passenger Assistance: Greet passengers as they arrive and help them with check-in procedures, baggage handling, and answering queries about their flights.
2. Check-in Processes: Manage the check-in process efficiently, ensuring that passengers receive their boarding passes and baggage tags in a timely manner.
3. Baggage Handling: Coordinate with luggage teams to ensure that passengers' bags are handled safely and delivered on time.
4. Information Services: Provide accurate and timely information about flight schedules, boarding times, and gate changes to passengers.
5. Safety Compliance: Ensure safety protocols are followed at all times, reporting any issues or concerns to the appropriate authorities.
Required Skills and Expectations:
Candidates should have strong communication skills and a friendly attitude, making it easy to interact with passengers from different backgrounds. A basic understanding of computer systems is essential for check-in processes. You should be able to work in a fast-paced environment and handle stress calmly. Punctuality and reliability are crucial, as airports operate on tight schedules. A willingness to learn and adapt is key, especially for freshers entering the workforce.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata