As an Airport Terminal Services Agent, you will play a crucial role in ensuring a smooth and pleasant experience for passengers at the airport. Your work will involve various tasks that support the operations of the terminal.
Key Responsibilities:
- Passenger Check-In: Assist passengers in checking in for their flights, ensuring all necessary documents are in order and luggage is correctly tagged.
- Boarding Assistance: Guide passengers to their boarding gates and help them with their boarding passes, ensuring they are informed about flight schedules.
- Customer Service: Provide excellent customer service by addressing passenger inquiries, resolving issues, and ensuring a positive travel experience.
- Luggage Handling: Assist with the collection and handling of luggage, ensuring it is safely transported to and from the aircraft.
- Emergency Response: Be prepared to handle emergencies by following established protocols to ensure passenger safety and security.
Required Skills and Expectations:
- Strong communication skills are essential, as you will interact with passengers and team members regularly.
- A friendly and helpful attitude is vital for creating a positive experience for travelers.
- Basic problem-solving skills will help you manage unexpected situations effectively.
- Punctuality and reliability are crucial, as you will be part of a team that operates on tight schedules.
- A high school education (10th pass) is required, and freshers are encouraged to apply.
This role offers a full-time work opportunity at the office, making it an excellent start for those looking to build a career in the aviation industry.
Experience
Fresher
No. of Openings
56
Education
10th Pass
Role
Airport Terminal Services Agent
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata