Passenger Service Agent Job Vacancies in Guwahati Airport

We are seeking friendly and professional individuals to assist passengers with check-in, boarding, inquiries, and overall airport experience. Responsibilities include handling customer concerns, providing flight updates, and coordinating with airline and ground staff to ensure smooth operations. The ideal candidate should have strong communication skills and a calm attitude under pressure. Only applicants aged 18 to 27 are eligible to apply.

We are looking for 30 Airport Passenger Service Associate Posts in Kolkata, Darjeeling, Kalimpong, Siliguri, Jhargram, Jharsuguda, Alipurduar, West Tripura, North Sikkim, Guwahati, with deep knowledge in Aviation, Ground Staff Activities and Required Educational Qualification is : 12th Pass, 10th Pass, Other Bachelor Degree

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

We are looking for 35 Airport Passenger Service Associate Posts in Guwahati, Raipur, Chhattisgarh, Bhopal, Imphal, Agartala, Visakhapatnam, Vadodara, Coimbatore, Mumbai, Chennai, with deep knowledge in Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Manager, Airport Supervisor, Airport Cargo Loader, Airline Customer Service, Airline Ground Staff, Airlines Cabin Crew, Airlines Transition Captain, Airline Ramp Executive, Aviation Security, Flight Engineer, Flight Attendant, Flight Reservation, Flight Steward and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, BDS, BAMS, Bachelor of Hotel Management.