Passenger Service Agent Fresher Jobs in Prayagraj

Join our team as an Airport Ticketing Executive in Prayagraj, where you will support travelers by managing ticket reservations and providing exceptional customer service. This entry to mid-level position is perfect for individuals who are passionate about travel and enjoy interacting with customers.Key Responsibilities:- **Ticket Reservations:** You will assist customers in booking flights, ensuring they have the correct travel information and options that suit their needs.- **Customer Assistance:** Provide high-quality service by addressing customer queries, resolving issues, and offering solutions related to ticketing and travel arrangements.- **Data Management:** Maintain accurate records of ticket sales and customer interactions in our system to ensure efficient operations and customer follow-up.- **Collaboration:** Work closely with other departments to coordinate ticketing processes and ensure a seamless travel experience for customers.- **Regulatory Compliance:** Keep informed about the latest airline policies, travel regulations, and industry standards to provide accurate information to clients.Required Skills and Expectations:Candidates should be at least a 12th-grade graduate with excellent communication skills in both English and Hindi. A friendly disposition and the ability to work well in a team environment are essential. Familiarity with ticketing software is a plus, but we welcome freshers eager to learn. Attention to detail and strong organizational skills will help you thrive in this fast-paced role.