Outbound Process Job Vacancies in Thiruvananthapuram

About the RoleWe are looking for a dynamic and results-oriented Business Development Executive to identify new business opportunities, build strong client relationships, and contribute to the growth of the organization. Experienced candidates with relevant business development/sales experience are encouraged to apply.Key ResponsibilitiesIdentify and pursue new business opportunities to drive company growth.Build and maintain strong relationships with business owners and key stakeholders.Actively participate in and help organize business events, promotions, and networking activities.Pitch products/services effectively to prospective clients and partners.Meet and exceed assigned business development targets.Maintain accurate records of client interactions and business development activities.Collaborate with internal teams to align business development efforts with company goals.Required Skills & AttributesExcellent verbal and written communication skills.Confident and outgoing personality with a positive attitude.Strong willingness to engage in field work, events, and client meetings.Good interpersonal and negotiation skills.Self-motivated with a results-driven approach.Ability to work independently as well as in a teamQualificationsMBA preferred, but not mandatory.Prior experience in business development/sales will be an added advantage.How to ApplyInterested candidates can send their updated resume to inducthr@gmail.comSubject: Application for BDE

Clarity App is hiring for the role of Customer Support Representative!Responsibilities of the Candidate:Conduct sessions with users via phone calls and chat, offering emotional support.Engage with users empathetically and professionally, ensuring they feel heard and supported.Requirements:A graduate in any discipline.Strong communication skills, with a preference for individuals with an extroverted personality who can easily connect with others.Benefits:Remote Work: The flexibility to work from the comfort of your home.Flexible Hours: Choose working hours that suit your schedule.Meaningful Impact: Play a role in making a difference by offering essential emotional support to those in needSteps to follow:1. Download the Clarity App from the Play Store:https://play.google.com/store/apps/details?id=com.weheal.weheal2. Create your profile in the app.3. Verify yourself in the app and start earning.Once you're all set, our team will provide the necessary training materials.Note- Clarity app is only available on Google Play Store.

Job Overview:We are seeking enthusiastic and dedicated Customer Service Representatives to join our growing team. The ideal candidates will handle inbound and outbound calls, effectively manage customer inquiries, provide excellent service, and meet or exceed client expectations. You will be representing multiple clients, so adaptability and professionalism are key.Responsibilities:- Handle inbound and outbound calls professionally for multiple clients across different industries.- Understand client products, services, and processes to provide accurate and relevant information to customers.- Respond to customer inquiries, resolve issues, and provide solutions in a timely manner.- Follow scripts and guidelines provided by clients to ensure consistency and quality in communication.- Achieve daily, weekly, and monthly targets for call handling, customer satisfaction, and sales (where applicable).- Maintain detailed records of customer interactions, transactions, and feedback in the CRM system.- Collaborate with team members and supervisors to continuously improve service delivery and meet performance goals.Languages:- English- Malayalam

Need to call the customers of Lead assignment and takl appointments for demo of SaaS. Needs to achieve the assigned sales targets Provide detailed demos to customers and clarify doubts based on business use cases. Engage, follow up and Sale subscriptions for SaaS Following Sales SOP Need to follow the SOP while onboarding customersSalary : 24000 - 36000Shift : Day shiftWeek off : Saturday and Sunday ( first 3 month Sunday only) Comfortable to work on calls & sales. Must have good communication and negotiation skills. Languages known : HINDI/ TAMIL/MALAYALAM/KANNADA and English mandatory.Contact :Pavasree - 7708746113 ( TAMIL / Hindi + English ) Abinaya - 7558138656 ( Kannada & Telugu + English )Jinu - 9095209155 ( Malayalam + English )

Listen to customers concerns, issues, and questions Resolve customers concerns and answer customers questions to your best ability Maintain a positive attitude and calmly respond to customers complaints Open new customer accounts Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise Recommend possible products to meet the customers needs Refer issues and questions to managers if necessary Prepare product and customer reports by gathering data collected during customer interactions