Outbound Voice Process Executive

One Shoppy

Listen to customers concerns, issues, and questions

Resolve customers concerns and answer customers questions to your best ability

Maintain a positive attitude and calmly respond to customers complaints

Open new customer accounts

Attract customers by promoting the product and company positively, answering questions and addressing concerns as they arise

Recommend possible products to meet the customers needs

Refer issues and questions to managers if necessary

Prepare product and customer reports by gathering data collected during customer interactions

Experience : 0 - 1 Years

No. of Openings : 10

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma

Role : Outbound Voice Process Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India