Operations Manager Jobs

Will be heading Operational & Admin Department- which will have overall Admin Task, CRM, Stock Management, Purchase, Vendor Management etc. Minimum 5 Years in Operational. Leadership Experience must. Relevant Experience in Educational Trade mustAn Operations Manager in an education or EdTech company oversees daily campus or digital workflows, faculty scheduling, student onboarding, and compliance. In Chandigarh and India, local openings range from schools and study consultancies like Silver Fern Education Consultants to growing EdTech platforms.Core Responsibilities Academic Coordination: Manage class timetables, faculty assignments, and exam workflows. Student & Parent Support: Oversee student onboarding, fee tracking, and inquiry handling. Facility & Resource Management: Monitor campus upkeep, safety, and infrastructure (if on-site) or LMS tools (if online). Cross-Functional Link: Connect sales, marketing, and academic teams to hit growth and retention goals. Compliance & Reporting: Maintain student records and ensure adherence to institutional or local rules.Key Qualifications Education: Bachelors degree in Business Administration, Education Management, or Human Resources (Masters is a plus). Experience: 5 years of background in Education administration, coaching centers, or EdTech operations. Tech Skills: Proficiency in MS Excel, Google Workspace, CRM platforms, and Learning Management Systems (LMS). Soft Skills: Strong time management, team leadership, and parent/student communication

We are seeking a dedicated Operations Head to oversee our operations in Rajkot, India. This role requires a skilled leader with 6 to 10 years of experience and a graduate degree. The ideal candidate will manage day-to-day operations, ensuring efficiency and effectiveness in our processes.nnKey Responsibilities:nn1. Strategic Planning: Develop and implement operational strategies to achieve business goals. This includes setting clear performance indicators and aligning resources.nn2. Team Leadership: Lead and mentor the operations team, fostering a collaborative environment. This role demands the ability to motivate staff and enhance their skills to improve productivity.nn3. Process Optimization: Identify areas for improvement in existing processes. The Operations Head will analyze workflows and implement changes that increase efficiency and reduce costs.nn4. Quality Control: Ensure that all operational activities meet company standards and regulatory requirements. This includes monitoring quality metrics and instilling a culture of continuous improvement.nn5. Reporting: Prepare and present reports on operational performance to senior management. Clear communication of insights and recommendations is essential for informed decision-making.nnRequired Skills and Expectations:nnThe candidate must possess strong leadership and decision-making skills, with proven experience in managing an operations team. Excellent analytical abilities and problem-solving skills are essential. The role requires strong organizational skills to manage multiple tasks effectively. Candidates should demonstrate a commitment to fostering a productive work environment and ensuring operational success.

We are looking for an Airport Manager in Patna, India, to oversee the daily operations and ensure a safe, efficient airport experience for all. This role is ideal for candidates with 0 to 5 years of experience and requires at least a 12th-grade education.nnAs an Airport Manager, you will be responsible for supervising airport staff, ensuring compliance with safety regulations, and coordinating with airlines. You will also manage passenger services and respond to inquiries or concerns from travelers.nnKey responsibilities include:nn- Staff Supervision: You will lead a team, providing training and support to ensure excellent customer service and operational efficiency.n- Safety Compliance: Ensuring all airport operations meet safety guidelines is crucial. You will work closely with security and emergency services.n- Coordination with Airlines: Managing relationships with airlines, you will facilitate smooth operations and resolve any issues that may arise.n- Passenger Services Management: You will oversee the delivery of services to passengers, including check-in and baggage handling, to maintain high satisfaction levels.nnThe ideal candidate will have strong communication skills and the ability to manage a team effectively. Problem-solving skills are essential, as is a customer-focused mindset. You should be organized and capable of handling multiple tasks in a fast-paced environment. A willingness to learn and adapt is also important in this dynamic role.

We are seeking a Ground Staff Supervisor to oversee operations at our facility in Varanasi, India. This is a full-time position suitable for candidates with 0 to 5 years of experience and a minimum education of 10th pass.nnThe Ground Staff Supervisor will be responsible for managing and coordinating daily activities of ground staff to ensure efficient service delivery. You will supervise staff operations, ensuring adherence to safety and quality standards, while also providing training and guidance to team members.nnKey responsibilities include:nn1. Supervising Ground Staff: Oversee daily tasks and ensure that all duties are performed efficiently and accurately.n2. Operational Coordination: Work with other departments to facilitate smooth operations, addressing any issues that arise promptly.n3. Training and Development: Provide training to new employees and ongoing coaching to existing staff to enhance their skills and productivity.n4. Monitoring Performance: Evaluate staff performance regularly, offering feedback and identifying areas for improvement.n5. Ensuring Compliance: Ensure that all activities comply with company policies and safety regulations, maintaining a safe work environment.nnRequired skills and expectations:nnCandidates should possess strong leadership abilities and excellent communication skills. The ability to work under pressure and adapt to changing situations is essential. A collaborative spirit and problem-solving mindset are also key to succeed in this role. Being detail-oriented will help in overseeing operations effectively and maintaining high service quality.

We are looking for a dedicated Ground Staff Supervisor to oversee operations at our location in Kochi/Cochin, India. This role is suitable for candidates with 0 to 6 years of experience, and a minimum educational qualification of completing the 12th grade. The position is full-time and requires working from the office. nnThe Ground Staff Supervisor will be responsible for managing ground staff activities and ensuring smooth operations. This includes supervising team members, coordinating tasks, and providing guidance to ensure efficiency and adherence to company standards. The supervisor will also be in charge of training new staff, helping them understand their duties and responsibilities. nnKey responsibilities include:nn- Team Management: Oversee daily activities of ground staff, ensuring everyone understands their roles and operates effectively.n- Training and Development: Provide orientation and continuous training to new team members to keep them updated on protocols and procedures.n- Operational Coordination: Coordinate with other departments to ensure seamless service delivery, maintaining communication and collaboration.n- Quality Control: Monitor services provided by ground staff to ensure they meet company standards and passenger satisfaction.nnRequired skills and expectations include strong leadership qualities, effective communication abilities, and a proactive approach to problem-solving. Candidates should demonstrate responsibility, attention to detail, and the ability to work in a fast-paced environment.

Process Improvement: Identify areas for improvement within the operation and implement changes to enhance productivity.- Report Generation: Prepare and present reports on operational performance to senior management, highlighting successes and areas for concern.Required Skills and Expectations:- A minimum of 2 to 7 years of experience in operations management, showcasing a strong understanding of operational processes.- A diploma in a relevant field is required, providing foundational knowledge for the role.- Excellent leadership and communication skills are crucial for effectively managing teams and interacting with stakeholders.

Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month

We are looking for a Data Entry Operator to join our team in Sri Ganganagar, India. This is a part-time, work-from-home position suited for freshers who have completed their 12th grade.nnKey responsibilities include accurately entering data into our systems, ensuring that all information is correct and up-to-date. You will also help manage existing data by organizing files, checking for errors, and making necessary corrections. Timely completion of tasks is crucial, as you will play a key role in keeping our databases reliable and efficient.nnTo succeed in this role, you should possess strong attention to detail, ensuring that all entries are accurate. Basic computer skills are essential, including familiarity with data entry software and Microsoft Office applications. Good organizational skills are important, as you will deal with various files and data sets. Effective communication will be necessary, as you may need to collaborate with team members remotely. nnWe expect a commitment to deadlines, with the ability to prioritize tasks. Reliability and dedication to maintaining data integrity are critical attributes for this position. If you are a female candidate who is eager to learn and grow in the data management field, we encourage you to apply.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month

We are looking for a dedicated Data Entry Executive to join our team. This part-time position is perfect for freshers looking to gain experience in data management while working from home. The role requires attention to detail and a commitment to accuracy in data entry tasks.Key Responsibilities:- Data Input: Enter information into databases and systems accurately and efficiently to ensure data integrity.- Data Verification: Review and validate entered data for completeness and correctness, identifying any discrepancies that need to be resolved.- Record Maintenance: Keep records updated by regularly entering new data and making necessary changes to existing records.- Report Generation: Assist in generating reports when necessary, ensuring that all data is well-organized for easy access and analysis.- Collaboration: Work closely with team members to support data-related tasks and communicate any challenges or questions promptly.Required skills and expectations include:- Attention to Detail: The ability to notice errors and inconsistencies in data is crucial for maintaining data quality.- Basic Computer Skills: Familiarity with computer systems and proficiency in using software tools for data entry is expected.- Time Management: The role involves managing time effectively to meet deadlines while maintaining high-quality work.- Communication Skills: Good communication skills are important for collaborating with team members and handling any queries.This role is ideal for those who are self-motivated and ready to take on new challenges in a flexible work environment.

We are looking for a Data Processing Operator who will handle various data-related tasks from the comfort of your home. This role is suitable for freshers, and candidates must have completed at least the 10th grade. nnKey Responsibilities:nn- Data Entry: Accurately input and update data into our systems to maintain up-to-date information.n- Data Verification: Check and confirm the accuracy of data records, ensuring that all information is correct and complete.n- Record Management: Organize and manage data records systematically for easy retrieval and reference.n- Reporting: Prepare basic reports regarding data findings, summarizing key information for further analysis.nnRequired Skills and Expectations:nnCandidates must have basic computer skills, including proficiency in typing and familiarity with standard software applications. Attention to detail is crucial to ensure data accuracy and reliability. Good communication skills are important for effectively following instructions and collaborating as needed. As this is a part-time, work-from-home position, self-motivation and the ability to work independently are essential. Candidates should be organized and capable of managing their time efficiently to meet deadlines. A dedication to maintaining confidentiality and security of data is also expected in this role.

We are looking for a Data Processing Operator to handle data management tasks from the comfort of your home. This is an excellent opportunity for freshers who have completed at least their 10th grade.nnKey Responsibilities:nn- Data Entry: Accurately input data into designated systems to ensure information is up-to-date and reliable.n n- Data Verification: Review and validate data entries to maintain accuracy and resolve any discrepancies swiftly.n n- Reporting: Assist in generating reports based on processed data to support decision-making processes.nn- Data Organization: Maintain organized records and files, ensuring easy retrieval and reference as needed.nnRequired Skills and Expectations:nnWe are looking for detail-oriented individuals who can work independently in a remote setting. Strong typing skills and proficiency in basic computer applications are essential. You should be able to follow instructions carefully, demonstrate good organizational abilities, and show commitment to meeting deadlines. Effective communication skills are important for asking questions and clarifying tasks. As a part-time position, we require a flexible schedule to accommodate workload needs. If you are motivated to learn and contribute to data processing tasks, this role could be a great fit for you.

We are looking for a dedicated Airport Ticketing Executive to join our team in Shimla. As an essential part of our operations, you will be responsible for managing ticketing tasks to ensure that travelers have a smooth and pleasant journey.nnKey Responsibilities: n- Ticket Booking: Assist customers in booking flight tickets, ensuring accuracy in details such as names and travel dates. n- Customer Service: Provide excellent assistance to passengers regarding flight inquiries, ticket information, and itinerary changes. n- Documentation: Manage and organize ticketing documents, maintaining clear records to support the smooth operation of our services. n- Problem Solving: Address any issues or concerns related to ticketing, providing effective solutions to enhance customer satisfaction. n- Collaboration: Work closely with team members and other departments to ensure a seamless ticketing process.nnRequired Skills and Expectations: nCandidates should have a minimum educational qualification of a 12th pass. A strong desire to learn and grow in the travel and ticketing industry is essential, along with good communication skills to interact effectively with customers. Attention to detail is crucial for handling ticket information accurately. Candidates should possess a proactive attitude and be able to work well within a team environment. Flexibility and adaptability in a fast-paced workplace will also be important for success in this role.

We are looking for an enthusiastic Airport Ticketing Executive to join our team in Srinagar. This role is ideal for individuals who are passionate about travel and customer service.nnAs an Airport Ticketing Executive, you will be responsible for providing ticketing services to passengers, ensuring a smooth and pleasant travel experience.nnKey Responsibilities:nn- Ticket Booking and Cancellations: You will assist passengers in booking their flights, changing itineraries, and processing cancellations when necessary, ensuring accurate information is conveyed.nn- Customer Service: Providing excellent customer support is crucial. You will answer queries, resolve issues, and offer assistance to passengers, ensuring they feel valued and informed.nn- Documentation: Ensuring all necessary travel documents are correctly processed is vital for compliance. You will manage ticketing documents and maintain updated records.nn- Coordination with Airlines: You will liaise with airline representatives to get the latest updates on flight schedules, availability, and any changes that might affect passengers.nnRequired Skills and Expectations:nnCandidates should have completed at least their 12th grade. Strong communication skills are essential, along with a friendly demeanor and the ability to work effectively in a team. Attention to detail and a customer-focused mindset are also important in this role. Ideally, applicants will have between 0 and 5 years of experience, but fresh graduates are also encouraged to apply. Being proactive and adaptable to fast-paced environments will help you succeed in this position.

The role of an Airport Ticketing Executive involves assisting customers with ticketing services and providing excellent customer support. It is ideal for individuals looking to start or advance their career in the aviation industry.nnKey Responsibilities:nn- Customer Service: Greet and assist passengers at the airport, addressing their inquiries and providing information about flights and ticketing processes.n n- Ticket Booking: Ensure accurate booking of tickets for domestic and international flights using reservation systems, confirming details with customers.n n- Documentation: Handle necessary paperwork and ensure all tickets and relevant travel documents are processed correctly and maintained securely.n n- Problem Resolution: Address customer complaints or issues related to ticketing, offering satisfactory solutions and maintaining a positive experience for travelers.nnRequired Skills and Expectations:nnCandidates must have completed their 12th grade and can have 0 to 5 years of experience in a relevant field. Good communication skills are essential, enabling clear interaction with customers. Attention to detail is crucial for maintaining accurate records and handling ticketing efficiently. A strong customer service orientation is necessary to provide a pleasant experience for passengers. Proficiency in using computers and ticketing software is also important for managing bookings and checking flight availability. Candidates should be adaptable and ready to work in a fast-paced environment, ensuring timely assistance to all customers.

Join our team in Bangalore as Airline Ground Staff, where you'll play a vital role in ensuring smooth airport operations and providing excellent service to travelers.nnKey Responsibilities:nn- Passenger Assistance: Help passengers with check-in, boarding, and baggage handling to ensure a pleasant travel experience.n- Ticketing Services: Assist in the issuance of tickets and provide information about flight schedules, upgrades, and seat availability.n- Customer Support: Address passenger inquiries and resolve any issues related to their travel plans in a courteous and efficient manner.n- Safety and Security: Ensure compliance with safety regulations and assist in implementing security procedures at the airport.n- Coordination with Other Staff: Collaborate with pilots, cabin crew, and other ground staff to ensure seamless operations and timely departures.nnRequired Skills and Expectations:nnCandidates should be at least a 10th-grade pass and have a positive attitude with great communication skills. A customer-oriented mindset is essential for resolving passenger issues effectively. The ability to work in a fast-paced environment, follow instructions, and adapt to different situations is crucial. Flexibility in working hours and a willingness to learn are also important as you contribute to the overall travel experience for our passengers. Previous experience in customer service roles is a plus but not mandatory, as we welcome fresh talent with enthusiasm.

Join our team as an Airport Ground Staff member in Hyderabad, India. We are looking for enthusiastic individuals, with no prior experience required, to assist with various airport operations. nnKey Responsibilities:nn1. Passenger Assistance: Provide friendly and helpful support to passengers at the airport, ensuring they have a pleasant experience.n n2. Check-In Services: Assist passengers with the check-in process, including issuing boarding passes and managing baggage.nn3. Safety and Security: Ensure that all safety protocols are followed while handling passenger luggage and during boarding activities.nn4. Communication: Clearly communicate flight information, gate changes, and other important announcements to passengers.nn5. Team Collaboration: Work closely with other staff members to maintain smooth airport operations and resolve any issues that arise.nnRequired Skills and Expectations:nnCandidates should have completed at least 12th grade and be willing to work in a full-time role. Strong communication skills are essential for interacting with passengers and colleagues. A customer-friendly attitude is critical to ensure a positive experience for travelers. Flexibility and the ability to work in a fast-paced environment are important. We welcome individuals with varied levels of experience, from fresh graduates to those with up to six years in the field, fostering a diverse and inclusive workplace.

We are looking for a dedicated Backend Operations Executive to join our team in Guwahati. This role is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education. You'll play a vital role in ensuring smooth operational processes within the organization. nnKey Responsibilities:nn1. Data Management: Efficiently maintain and update databases, ensuring all information is accurate and readily accessible for various departments.nn2. Process Support: Assist in executing backend operations activities by providing necessary support, helping teams to achieve their goals effectively.nn3. Communication: Collaborate with different teams and departments to streamline operations, ensuring clear and effective communication at all times.nn4. Problem-Solving: Quickly identify and resolve operational issues as they arise, using analytical skills to propose effective solutions.nn5. Documentation: Maintain organized records of processes and operations, ensuring compliance and ease of reference for future tasks.nnRequired Skills and Expectations:nnCandidates should possess strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Good communication skills are essential, as youll be working closely with different teams. A basic understanding of data management and willingness to learn is also crucial for success in this role. The ideal candidate should be proactive, adaptable, and eager to contribute to the team. This is a full-time office-based role that offers a hands-on experience in backend operations.

A Logistics Supervisor is responsible for overseeing daily logistics operations, including transportation, warehouse activities, inventory movement, dispatch, and delivery coordination. The role ensures timely and cost-effective distribution of goods while maintaining safety, quality, and operational efficiency.Key ResponsibilitiesSupervise daily logistics, transportation, and warehouse operations.Coordinate inbound and outbound shipments to ensure timely delivery.Monitor inventory movement, stock levels, and material handling activities.Plan and manage dispatch schedules, routes, and delivery timelines.Coordinate with suppliers, transporters, warehouse staff, and customers.Ensure proper documentation of shipments, invoices, delivery notes, and inventory records.Monitor vehicle utilization, fuel consumption, and fleet maintenance schedules.Resolve logistics issues such as delays, damages, or shipment discrepancies.Maintain compliance with company policies, safety standards, and transportation regulations.Prepare logistics reports, KPI tracking, and operational performance analysis.Train and supervise logistics staff, drivers, and warehouse personnel.Optimize logistics processes to improve efficiency and reduce operational costs.BenefitsMealMedicalAir Ticket

As a Warehouse Manager, you will oversee day-to-day operations of the warehouse to ensure efficiency and productivity. Your role is crucial for maintaining smooth logistics and meeting customer demands.Key Responsibilities:- Inventory Management: Keep track of all incoming and outgoing stock to ensure accurate inventory records and minimize discrepancies.- Team Leadership: Supervise and lead warehouse staff, providing training and guidance to ensure high performance and safe work practices.- Process Optimization: Identify and implement improvements in warehouse processes to enhance operational efficiency and reduce costs.- Safety Compliance: Enforce safety standards and protocols to maintain a safe working environment and ensure that all safety regulations are followed.- Reporting: Prepare and present regular reports on warehouse activities, inventory levels, and team performance to management.Required Skills and Expectations:The ideal candidate should possess a diploma and have 1 to 7 years of experience in warehouse management. Strong organizational skills are essential to manage multiple tasks efficiently. You should demonstrate excellent leadership abilities, with a talent for motivating teams and resolving conflicts. Proficiency in using warehouse management software is crucial, along with a good understanding of logistics and supply chain processes. Attention to detail is necessary for inventory accuracy, and you should be committed to maintaining a safe and compliant workplace. Strong communication skills are essential for effective reporting and team collaboration.

Major Roles & ResponsibilitiesAssisted in daily food preparation and cooking activities.Prepared ingredients and maintained mise en place for kitchen operations.Followed standard recipes and portion control guidelines.Ensured food quality, taste, and presentation standards.Maintained food safety, hygiene, and HACCP compliance.Operated kitchen equipment safely and efficiently.Monitored stock levels and assisted with inventory management.Stored food items properly using FIFO procedures.Kept workstations clean and organized throughout service.Supported senior chefs during buffet, banquet, and la carte operations.Minimized food wastage through proper handling and storage.Collaborated with kitchen team to ensure smooth and timely service.

Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month

Job SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 20,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 45,000 per month- Senior Ground Staff / Supervisor: 45,000 - 70,000+ per month

Job Title: Administrative ExecutiveIndustry: Aviation / Airport Operations / Airlines / Ground HandlingDepartment: AdministrationJob Location: KolkataEmployment Type: Full-TimeExperience: 0-5 Years (Freshers may apply, depending on company requirements)Qualification: Graduate in any discipline; candidates with a degree or diploma in Aviation, Business Administration, or Management are preferred.Salary: Fresher: 25,000 - 30,000 per month1-3 Years Experience: 35,000 - 1,00,000 per monthWork Schedule: Rotational shifts, including weekends and public holidays, depending on operational requirementsJob SummaryWe are seeking a well-organized, proactive, and detail-oriented Administrative Executive to support administrative functions within the aviation industry. The selected candidate will be responsible for managing office operations, maintaining documentation, coordinating with airport departments, handling correspondence, supporting staff management, and ensuring smooth day-to-day administrative activities.The ideal candidate should possess strong communication, organizational, computer, and multitasking skills, along with the ability to work efficiently in a fast-paced aviation environment.Key Responsibilities1. Office AdministrationManage daily administrative activities and ensure the smooth functioning of office operations.Maintain office records, files, registers, and official documentation.Handle incoming and outgoing correspondence, emails, telephone calls, and office communications.Prepare letters, reports, notices, meeting agendas, and other administrative documents.Monitor office supplies, stationery, equipment, and inventory requirements.Coordinate office maintenance and communicate with vendors and service providers.2. Airport and Aviation CoordinationCoordinate with airport operations teams, airline personnel, ground handling agencies, and other relevant departments.Assist with administrative arrangements for airport staff, meetings, briefings, and official visits.Support the preparation and maintenance of operational documents and departmental records.Follow company procedures and applicable airport access, security, and confidentiality requirements.Coordinate with authorized personnel regarding staff identification cards, access passes, and related documentation, where applicable.Escalate administrative issues that may affect airport operations to the appropriate supervisor.3. Documentation and Record ManagementMaintain employee records, attendance registers, leave records, and other administrative files.Organize and update digital and physical records systematically.Verify the completeness of submitted documents and follow up on missing information.Assist in preparing internal reports, daily activity summaries, and monthly administrative statements.Ensure the proper handling, storage, and confidentiality of sensitive company information.4. Staff and HR Administrative SupportAssist the HR department with interview scheduling, joining formalities, onboarding documentation, and employee communication.Maintain staff attendance, shift schedules, leave applications, and related records as assigned.Coordinate with department heads regarding staffing requirements and administrative support.Help arrange employee training sessions, meetings, and internal briefings.Support the preparation and distribution of internal notices and policy updates.5. Vendor and Facility ManagementCoordinate with housekeeping, security, maintenance, transport, and other facility service providers.Maintain vendor records, service schedules, quotations, invoices, and supporting documents.Track office equipment, assets, and consumables.Report maintenance issues and follow up until resolution.Assist with procurement requests and ensure supplies are available when required.6. Communication and Customer SupportRespond professionally to routine telephone calls, emails, and administrative inquiries.Direct visitors, candidates, employees, and business associates to the appropriate departments.Coordinate meetings, appointments, and visitor arrangements in accordance with company procedures.Maintain professional communication with internal teams and external stakeholders.Provide timely administrative assistance to managers and other departments.7. Compliance and SafetyFollow company policies, workplace safety procedures, and applicable airport regulations.Ensure that administrative records are maintained accurately and are available for authorized reviews.Handle confidential documents responsibly and restrict access to authorized personnel.Report security concerns, procedural irregularities, and workplace hazards to the designated authority.Support internal audits and compliance checks by providing the required administrative documentation.8. Reporting and Management SupportPrepare daily, weekly, and monthly administrative reports as required.Assist managers with scheduling, presentations, data entry, and report preparation.Track pending administrative tasks and follow up with the responsible departments.Maintain spreadsheets, databases, and other office management systems.Perform additional administrative duties assigned by the reporting manager.Required Skills and CompetenciesExcellent verbal and written communication skills.Strong organizational and time-management abilities.Proficiency in Microsoft Office, particularly Word, Excel, and Outlook.Good data entry, documentation, and record-keeping skills.Ability to multitask and prioritize responsibilities.Professional attitude and interpersonal skills.Problem-solving and coordination abilities.Attention to detail and accuracy.Ability to work independently and as part of a team.Willingness to work rotational shifts, weekends, or holidays when required.Educational QualificationsGraduate degree in any discipline from a recognized institution.A diploma or degree in Aviation Management, Business Administration, Human Resource Management, or a related field is an advantage.Basic computer knowledge and familiarity with office administration software are required or preferred, depending on the employer.Experience RequirementsFreshers may apply for entry-level administrative positions where permitted by the employer.Previous experience in office administration, airport operations, airline administration, ground handling, or facility management is preferred.Experience with documentation, staff coordination, vendor management, and reporting will be an added advantage.Preferred Candidate ProfileCandidates with a professional and service-oriented approach.Individuals who can work effectively in a structured, time-sensitive aviation environment.Candidates who demonstrate reliability, punctuality, discipline, and accountability.Applicants comfortable coordinating with multiple departments.Candidates with prior exposure to airline offices, airports, aviation companies, or ground handling agencies will be preferred.Key Performance Indicators (KPIs)Accuracy and timely completion of administrative records.Efficiency in handling daily office operations.Timely submission of reports and documentation.Effective coordination with internal departments and service providers.Proper maintenance of office supplies, assets, and records.Compliance with company procedures and applicable airport requirements.Timely resolution and follow-up of administrative requests.

Key Responsibilities & DutiesOperational & Production Management:Plan, execute, and direct overall production schedules to meet customer delivery deadlines and quality specifications.Optimize line balancing, capacity planning, material usage, and shop-floor productivity.Monitor daily Key Performance Indicators (KPIs) such as Overall Equipment Effectiveness (OEE), line yield, scrap rates, and output volume.Process Improvement & Quality Excellence:Implement Lean Manufacturing, Kaizen, 5S, and Total Productive Maintenance (TPM) practices across all production lines.Identify operational bottlenecks, root causes of equipment downtime, and execute corrective action plans (CAPA).Partner with Quality Assurance (QA) teams to maintain high quality standards and minimize rework/rejection rates.Resource & Inventory Optimization:Coordinate with Purchase and Store departments to ensure seamless availability of raw materials and tooling.Drive cost-reduction programs, minimize material wastage, and optimize energy and resource utilization.Team Leadership & Plant Safety:Lead, mentor, and evaluate supervisors, shop-floor engineers, technicians, and operators.Establish safety protocols (EHS), ensure compliance with factory regulations, and promote a zero-accident environment.Conduct skill-gap analyses and organize training programs for shop-floor personnel.Reporting & Cross-Functional Alignment:Prepare daily, weekly, and monthly production reports for management review.Collaborate with Maintenance, R&D/Design, HR, and Supply Chain functions to resolve operational challenges promptly.

We are looking for an Airline Manager in Delhi NCR, India. This role is suitable for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. The manager will work full-time from the office and play a crucial part in the airline's operations.nnKey responsibilities include overseeing daily operations, ensuring safety measures are followed, and managing staff effectively. The manager will be responsible for coordinating flight schedules and ensuring that all regulatory guidelines are met. Additionally, the role involves resolving customer complaints and providing high levels of service to ensure customer satisfaction. nnThe Airline Manager will also handle budget management and work towards optimizing costs while maintaining quality and service standards. Collaborating with various departments to improve efficiency and performance is essential.nnCandidates should have strong leadership abilities and excellent organizational skills. Effective communication is crucial for interacting with staff, customers, and regulatory bodies. A problem-solving mindset is needed to address operational challenges efficiently. Familiarity with airline operations and customer service practices is beneficial. nnThe ideal candidate should be motivated and open to learning, with a commitment to working in a fast-paced environment. Flexibility to adapt to changing priorities and schedules is also important in this role.

Join our team as an Airline Supervisor in Nashik, India. This full-time position is ideal for individuals looking to start their career in the airline industry, with no prior experience required. nnAs an Airline Supervisor, you will oversee daily airport operations to ensure smooth and efficient service for travelers. nnKey Responsibilities:nn- Supervising Staff: You will lead a team of airport personnel, guiding and supporting them to deliver exceptional customer service.nn- Managing Operations: Oversee the check-in processes, boarding procedures, and luggage handling to guarantee a positive passenger experience.nn- Ensuring Compliance: Ensure that all airline regulations and safety standards are strictly followed during operations to maintain a secure environment for both passengers and staff.nn- Handling Customer Issues: Address and resolve any passenger complaints or issues swiftly and professionally to foster customer satisfaction.nnTo be successful in this role, you should possess strong leadership and communication skills. You must have the ability to work well under pressure and adapt to changing circumstances. Being detail-oriented is essential, as you will be responsible for maintaining compliance with safety protocols. A fundamental understanding of customer service principles will also be crucial to your success in this position. We welcome candidates who have completed at least the 10th grade and are eager to develop professionally within the airline industry.

An Airport Manager oversees daily operations at the airport, ensuring smooth functioning and effective management of all services. Candidates should be able to handle various challenges in a busy environment.nnKey Responsibilities:nn1. Operational Management: Supervise all airport operations, ensuring compliance with safety regulations and efficient handling of flights and passengers.nn2. Team Leadership: Coordinate with different teams, including ground staff, security, and service providers, to ensure seamless airport functionality. nn3. Customer Service: Address passenger inquiries and complaints, providing assistance to enhance their travel experience. nn4. Monitoring Performance: Track the performance of airport services and facilities. Prepare reports to identify areas for improvement and implement necessary changes.nn5. Emergency Response: Develop and enforce emergency protocols to ensure the safety and security of passengers and staff.nnRequired Skills and Expectations:nnCandidates should have at least a high school diploma and possess strong organizational skills. Good communication abilities are essential, as is the capacity to work under pressure. An understanding of airport operations can be beneficial, but is not mandatory. The ideal candidate is proactive, detail-oriented, and willing to learn in a fast-paced environment. Flexibility to work varied hours is necessary to meet operational needs.

Job Summary:An Air Cargo Executive is responsible for handling, processing, documenting, and coordinating air freight shipments. The role involves managing cargo bookings, cargo acceptance, documentation verification, warehouse operations, shipment tracking, and ensuring compliance with aviation safety and security regulations.Key Responsibilities:Cargo Acceptance & Handling- Receive cargo shipments from customers, freight forwarders, and logistics companies.- Verify cargo weight, dimensions, packaging, and labeling.- Inspect shipments for damage or prohibited items.- Ensure proper cargo handling according to airline and airport regulations.- Coordinate loading and unloading of cargo aircraft.Documentation Management- Prepare and verify Air Way Bills (AWB).- Process shipping documents, invoices, packing lists, and customs paperwork.- Maintain accurate cargo records and shipment information.- Ensure compliance with customs and regulatory requirements.Cargo Operations- Monitor cargo movement from acceptance to final delivery.- Coordinate with airlines, freight forwarders, customs authorities, and warehouse teams.- Arrange cargo storage and dispatch schedules.- Track shipment status and provide updates to customers.Warehouse Management- Organize cargo storage areas efficiently.- Maintain inventory records of stored cargo.- Ensure safe handling of perishable, hazardous, and valuable goods.- Follow warehouse safety procedures and security protocols.Customer Service- Assist customers with cargo booking inquiries.- Provide shipment tracking information.- Resolve customer complaints and shipment issues.- Explain cargo rates, policies, and procedures.Safety & Compliance- Follow aviation security regulations and airport safety standards.- Ensure compliance with dangerous goods handling procedures.- Adhere to airline and airport operational guidelines.- Participate in security inspections and audits.Required Qualifications:- 10+2 (Higher Secondary) or Graduate in any discipline.- Diploma or certification in Aviation, Logistics, or Cargo Management preferred.- Basic computer knowledge.- Knowledge of cargo documentation and logistics operations is an advantage.Required Skills:- Communication and interpersonal skills.- Attention to detail.- Documentation and record-keeping skills.- Time management and organizational abilities.- Customer service orientation.- Problem-solving skills.- Computer proficiency (MS Office, Cargo Management Systems).- Ability to work under pressure.Physical Requirements:- Ability to stand for extended periods.- Capability to lift and move cargo when required.- Willingness to work in shifts, including nights, weekends, and holidays.Working Environment:- Airport cargo terminals.- Airline cargo offices.- Cargo warehouses.- Logistics and freight forwarding facilities.Salary Range (India):- Fresher: 25,000 - 30,000 per month- Experienced: 30,000 - 50,000+ per month- Supervisory/Managerial Roles: 50,000 - 1,00,000+ per month

As an Air Ticketing Executive, you will play a crucial role in the travel industry by assisting customers with their air travel needs. Your main responsibility will be to ensure a smooth ticketing process and provide exceptional service to clients. Key Responsibilities:- Flight Booking: You will assist customers in booking flights by understanding their travel preferences and providing suitable options. This includes checking availability, pricing, and confirming reservations.- Ticket Issuance: Once bookings are confirmed, you will be responsible for issuing tickets accurately. Ensuring that all details are correct is essential to avoid any complications for travelers. - Customer Support: You will address inquiries related to flight schedules, changes, and cancellations. Providing timely and helpful responses is key to ensuring customer satisfaction.- Documentation Management: You will handle the necessary documentation for ticketing, ensuring compliance with airline regulations and company policies.- Coordination with Airlines: Regular communication with airlines is vital to stay updated on flight changes, promotions, and booking policies to provide customers with the most current information.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers and airline representatives. Attention to detail is essential to avoid errors in bookings and documentation. A keen ability to work in a fast-paced environment and solve problems swiftly will enhance customer interactions. Familiarity with ticketing systems or prior experience in travel and tourism could be beneficial, but is not mandatory. A willingness to learn and adapt is crucial for success in this role.

We are looking for an Air Ticketing Executive to join our team in Vadodara. This full-time position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education. The role is office-based, allowing you to collaborate directly with our team.Key Responsibilities:- Ticket Booking: Handle the booking of air tickets for customers, ensuring that all transactions are processed accurately and efficiently.- Customer Service: Provide excellent customer service by addressing inquiries, assisting with changes, and resolving any issues related to air travel.- Reservation Management: Manage and maintain the reservation systems, ensuring all information is up to date and accessible to customers and the team.- Itinerary Preparation: Prepare detailed travel itineraries for clients, ensuring all necessary information about flights is clearly presented.- Documentation Handling: Assist with the preparation and handling of all travel-related documents, ensuring compliance with airline policies.Required Skills and Expectations:- Strong communication skills: The candidate should interact effectively with customers and team members.- Attention to detail: Its crucial to ensure that all bookings and documents are accurate and free of errors.- Ability to work under pressure: The role may involve handling multiple bookings simultaneously, requiring effective time management.- Basic computer skills: Familiarity with reservation systems and general office software will be beneficial for this role.We invite qualified candidates who are eager to grow in the travel industry and provide exceptional service to apply for this opportunity.

Core Responsibilities Academic Coordination: Manage class timetables, faculty assignments, and exam workflows. Student & Parent Support: Oversee student onboarding, fee tracking, and inquiry handling. Facility & Resource Management: Monitor campus upkeep, safety, and infrastructure (if on-site) or LMS tools (if online). Cross-Functional Link: Connect sales, marketing, and academic teams to hit growth and retention goals. Compliance & Reporting: Maintain student records and ensure adherence to institutional or local rules.Key Qualifications Education: Bachelors degree in Business Administration, Education Management, or Human Resources (Masters is a plus). Experience: 5 years of background in Education administration, coaching centers, or EdTech operations. Tech Skills: Proficiency in MS Excel, Google Workspace, CRM platforms, and Learning Management Systems (LMS). Soft Skills: Strong time management, team leadership, and parent/student communicationWill be heading Operational & Admin Department- which will have overall Admin Task, CRM, Stock Management, Purchase, Vendor Management etc.Minimum 5 Years in Operational. Leadership Experience must. Relevant Experience in Educational Trade mustAn Operations Manager in an education or EdTech company oversees daily campus or digital workflows, faculty scheduling, student onboarding, and compliance. In Chandigarh and India, local openings range from schools and study consultancies like Silver Fern Education Consultants to growing EdTech platforms.

This is a modern, execution-heavy role. You will run field operations through our company app/CRM, ensuring technician attendance, site visits, service reports, and closures are captured in real time. The goal is simple: no complaint should remain unattended or poorly documented, and no deductions should happen due to missed timelines, missing attendance, or incomplete portal compliance.Key Responsibilities Lead Pan-India Field Team (20+): Plan deployment, productivity, discipline, and performance across zones; manage travel, tools, and site readiness. App-Based Monitoring & Work Control: Use the company app to track technician location, attendance, job status, visit evidence, and daily outputs; ensure teams follow the workflow inside the app (not WhatsApp-only operations). Complaint-to-Closure Ownership: Drive end-to-end resolution of complaints, failures, rejections, and performance issues with clear timelines and escalation. Zero-Leakage on Portal Compliance: Ensure every complaint is acknowledged, attended, and closed with proper documentation so there are no payment deductions/penalties due to delayed attendance, missing visit proof, or incomplete reports. Men + Material Coordination: Coordinate spares/material movement, urgent dispatches, and manpower allocation so technicians reach site with the right parts and support. RCA & CAPA Execution: Coordinate technical investigations with QA/QC and Production; run structured RCA (5-Why/8D), ensure CAPA implementation, and prevent repeat issues. Service Documentation Discipline: Ensure complete service visit reports, commissioning/installation records, customer sign-offs, photos/evidence, and closure notes as per railway expectations. Dashboards & SLA Management: Maintain trackers/dashboards for open complaints, aging, repeat issues, response times, and closure quality; run daily/weekly reviews with field teams. Training & Field Readiness: Train technicians on installation standards, safety, professional site conduct, and documentation requirements inside the app. Customer Communication: Coordinate with railway officials/workshop teams to secure access, approvals, and closure acknowledgments smoothly and professionally.Required Skills & Competencies Serving in the railways as a After sales manager for complaint monitoring is MANDATORY to apply for this role. Proven experience managing distributed field service teams in railways/automotive/industrial equipment/safety-critical manufacturing. Strong execution discipline: you can run SLA-based closures and stop issues from aging. Comfort with tech-enabled operations: app-based attendance, job tracking, CRM workflows, dashboard reporting. Strong coordination skills across QA/Production/Stores/Dispatch and external stakeholders. Strong documentation rigor and ability to defend closures with evidence. Good Excel/MIS capability for reporting and analysis.Qualifications B.E./B.Tech/Diploma (Mechanical/Electrical/Production preferred). 4-10 years relevant experience; railways exposure is a strong advantage. Administration job and there is no travel expected. Travel heavy role also available.

Key Responsibilities Data Entry: Record daily financial transactions, vouchers, receipts, and payments accurately in Tally ERP 9 or Tally Prime. Billing & Invoicing: Create, verify, and manage sales orders, purchase bills, and proforma invoices. Stock & Inventory: Track stock levels, update inventory counts, and handle stock-keeping records. MIS Reporting: Prepare daily or monthly transaction logs, expense summaries, and basic reports using Tally and MS Excel. Coordination: Support audits, vendor management, and internal team queries regarding commercial records.Required Skills Software: Basic knowledge of Tally (ERP 9 / Prime) and Microsoft Excel (VLOOKUP, Pivot Tables). Education: Bachelors degree .