Operations Manager Jobs

Process Optimization: Streamline workflows and eliminate process bottlenecks to reduce waste and boost output.Budget & Finance: Oversee operational budgets, track financial forecasts, and analyze data to improve profitability.Team Leadership: Supervise staff, coordinate department heads, and guide performance reviews using key performance indicators (KPIs).Vendor Management: Maintain external supplier relationships, negotiate procurement contracts, and ensure timely service delivery.Compliance & Safety: Ensure all internal procedures follow industry regulations and legal requirements.

Key Responsibilities-Guest Services:Ensure exceptional experiences from check-in to check-out and table dining.Resolve guest or diner complaints quickly and professionally.Department Oversight:Supervise front desk, housekeeping, maintenance, kitchen, and waitstaff.Conduct daily floor walks and pre-shift huddles to check service quality and cleanliness.Financial & Inventory Control:Monitor daily sales, control food and labor costs, and track operating budgets.Oversee stock counts, inventory ordering, and supplier relationships for both hotel and kitchen supplies.Staff Management:Handle staff scheduling, performance tracking, training, and weekly payroll tasks.Safety & Compliance:Enforce local health codes, food safety regulations, and building fire/safety protocols.

Branch Manager - Banking OperationsExperience: 5+ Years in Banking Operations (Minimum 2 Years as a Branch Manager)Location: Surandarnagar Key Responsibilities:* Manage overall branch operations and ensure smooth daily functioning.* Lead and motivate the branch team to achieve business and operational targets.* Drive CASA, deposits, loans, and cross-selling of banking products.* Ensure compliance with RBI guidelines, KYC/AML, and internal policies.* Deliver excellent customer service and maintain audit readiness.Requirements:Graduate (MBA preferred).5+ years of banking experience with at least 2 years as a Branch Manager.Strong knowledge of branch operations, compliance, and banking products.Excellent leadership, communication, and customer relationship management skills.

We are seeking a motivated Branch Operation Manager to oversee daily operations in our Aligarh location. The ideal candidate will have 2 to 8 years of experience in managing branch activities and ensuring smooth workflow.Key Responsibilities:- Operational Management: Supervise day-to-day branch operations to ensure efficiency and quality service. This includes monitoring staff performance and optimizing processes.- Team Leadership: Lead a team of employees, providing guidance and support to enhance their performance. Encourage teamwork and a positive work environment.- Customer Service: Ensure exceptional service delivery to customers by resolving issues promptly and efficiently. Maintain high satisfaction levels through effective communication.- Compliance: Ensure the branch adheres to all company policies and regulatory requirements. Regularly review operational compliance and implement corrective actions as needed.- Reporting: Prepare and present detailed reports on branch performance, including sales, expenses, and customer feedback. Use these reports to identify areas for improvement.Required Skills and Expectations:Candidates should possess a graduate degree and show strong leadership abilities. Effective communication skills are essential, along with a proactive approach to problem-solving. The ability to work well under pressure and manage multiple priorities is necessary. A solid understanding of branch operations and customer service principles will be valuable. Adaptability and a positive attitude are crucial for fostering a productive work environment.

Job responsiblityMain TaskServe Gold Loan Prime customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.Source new customers through BTL marketing and customer callingAreas of ResponsibilityEnsuring the customer gets the most optimal service and completing the end-to-end GLP transaction.1. Carry out GLP transaction while strictly adhering to process and policies.2. Maintain high level of customer satisfaction.3. Gold appraisalGenerating leads for GLPBy conducting marketing activities1. Call inactive and other prospective customers.2. Responsible for conversion of leads generatedKRAAdherence of timeliness (fulfilling the appointment within a specified time)Proper adherence to process and policies to facilitate smooth functioning of GLP (zero spurious)Quality of serviceNumber of leads generated through customer visit/calls and conversion %

Job Summary:The Air Ticketing Officer is responsible for handling flight reservations, ticket issuance, cancellations, modifications, refunds, and customer queries. The role requires good knowledge of airline schedules, fares, reservation systems, and travel procedures while providing efficient customer service.Key ResponsibilitiesHandle domestic and international flight reservations.Check airline schedules, availability, fares, and seat inventory.Create and manage passenger PNRs (Passenger Name Records).Issue, reissue, and cancel airline tickets.Process ticket changes, refunds, cancellations, and date modifications according to airline policies.Explain airfare rules, baggage allowances, cancellation charges, and other ticket conditions to customers.Handle customer enquiries through telephone, email, and in-person communication.Coordinate with airlines, travel agencies, and other service providers when required.Maintain accurate passenger and booking records.Assist customers with special requests, such as meal preferences, wheelchair assistance, and seat selection.Verify passenger details and travel documents before ticket issuance.Prepare daily ticketing and sales reports.Follow airline and company policies regarding ticketing, payments, refunds, and cancellations.Support customers in handling flight delays, rescheduling, and other travel-related issues.

We are looking for a dedicated Retail Manager to oversee operations at our Dharuhera Rewari location. The ideal candidate should have 3 to 7 years of experience in retail management and hold a graduate degree. This role requires a strong leader to drive sales and ensure excellent customer service.Key Responsibilities:1. Manage Store Operations: Oversee daily operations, ensuring the store runs smoothly and efficiently. This includes monitoring inventory, sales, and staff performance.2. Lead and Train Staff: Hire, train, and manage a team of retail employees. Foster a positive work environment and provide ongoing training to improve team performance.3. Enhance Customer Experience: Implement strategies to provide outstanding customer service and satisfy customer needs. Address any customer complaints promptly and effectively.4. Achieve Sales Targets: Develop and execute sales plans to achieve store goals. Analyze sales data to identify opportunities for growth and improvement.5. Inventory Management: Ensure proper inventory levels are maintained by conducting regular stock checks and coordinating with suppliers for restocks.Required Skills and Expectations:The successful candidate should have strong leadership and communication skills, with the ability to motivate and inspire a team. A solid understanding of retail operations and customer service principles is essential. Candidates should be detail-oriented, able to analyze sales data, and possess problem-solving abilities to resolve issues swiftly. A hands-on approach and a positive attitude towards challenges are important for success in this role.

Key ResponsibilitiesManage overall store operations, including receipt, storage, issuance, and dispatch of materials.Ensure accurate inventory records and maintain optimum stock levels.Oversee goods receiving, material verification, and documentation processes.Monitor stock movement and implement inventory control procedures.Conduct regular physical stock audits and inventory reconciliation.Coordinate with procurement, production, logistics, and finance departments for smooth material flow.Ensure proper storage, labeling, handling, and preservation of materials.Monitor slow-moving, non-moving, and obsolete inventory and recommend corrective actions.Implement warehouse safety standards and housekeeping practices.Manage store personnel, assign duties, and monitor performance.Prepare inventory reports, stock analysis, and management dashboards.Ensure compliance with company policies, quality standards, and audit requirements.Optimize storage space utilization and improve warehouse efficiency.Handle vendor coordination related to material receipts and discrepancies.

Job Title: MIS Executive - E-commerce Logistics & OperationsLocation:Okhla , DelhiExperience:3- 6+ years in E-commerce Data Management, Supply Chain, or 3PL operationsReporting To:Operations ManagerAbout Cogent Transware SolutionsCogent Transware Solutions Private Limited is an emerging 3PL, sourcing, and logistics management partner. We specialize in optimizing supply chains, enhancing logistics processes, and creating buying leverage for various industries. Driven by innovation, ambition, and professionalism, we help brands scale through tailor-made supply chain engineering and state-of-the-art technology integrations.Role ObjectiveWe are looking for a data-driven MIS Executive to handle high-volume data tracking across our e-commerce and logistics workflows. The ideal candidate will maintain daily operational dashboards, monitor marketplace order fulfillment, and reconcile inventory levels across multiple digital storefronts and warehouse networks to ensure error-free dispatch and maximum client satisfaction.Key Responsibilities1. Logistics & Supply Chain TrackingMaintain daily, weekly, and monthly MIS reports tracking key metrics like Turnaround Time (TAT), order-to-dispatch lag, and shipment statuses.Monitor order processing, dispatch, and final delivery metrics across various courier partners and clients' storefronts.Generate and manage tracking metrics for Returns (RTO/Reverse Logistics) and non-delivery reasons (NDR).2. Multi-Storefront Inventory & ERP ManagementEnsure cross-platform inventory sync between client e-commerce portals (Amazon, Flipkart, Shopify, etc.) and core management systems (ERP/SAP).Perform high-volume data validation for inward/outward inventory, billing summaries, and dispatch documentation.Track stock aging, low inventory levels, and out-of-stock SKUs to alert warehouse and sourcing teams proactively.3. Data Analysis, Billing & AutomationExtract, clean, and organize large datasets using Excel and Google Sheets to automate repetitive reporting formats.Reconcile client settlement sheets against actual physical dispatches to identify billing errors, marketplace fee discrepancies, or weight anomalies.Provide accurate data summaries and dashboards to internal management and corporate clients for operational review.Desired Skills & QualificationsEducation:Graduate degree (B.Com, BBA, B.Sc, or equivalent) with strong numerical skills.Technical Skills:Advanced proficiency in Microsoft Excel (Pivot Tables, VLOOKUP/XLOOKUP, COUNTIF, and text manipulation functions).Industry Experience:Prior exposure to e-commerce fulfillment, 3PL, or warehouse logistics workflows.ERP Knowledge:Hands-on experience with ERP systems like SAP (MM/SD modules) or dedicated Warehouse Management Systems (WMS) is a distinct advantage.Soft Skills:High attention to detail, strong problem-solving capabilities, and clear communication to coordinate across finance and warehouse teams.

Job Role OverviewA Travel Operations Manager is responsible for managing the end-to-end operations of a travel company, including travel bookings, tour package management, vendor coordination, customer service, and team supervision. The role ensures smooth travel operations and high customer satisfaction.Key ResponsibilitiesOverall Travel Operations Management Manage day-to-day operations of domestic and international travel services. Coordinate between sales team, vendors, and customers. Monitor travel bookings and ensure timely confirmations.Tour Package Planning Design and manage domestic and international tour packages. Coordinate with hotels, airlines, transport providers, and tour guides. Ensure competitive pricing and attractive travel packages.Booking & Reservation Management Handle bookings for flights, hotels, holiday packages, and transportation. Ensure accuracy in reservation systems and booking confirmations.Vendor & Supplier Coordination Develop relationships with airlines, hotels, transport vendors, and tourism partners. Negotiate pricing and contracts with suppliers. Maintain quality service and cost efficiency.Customer Service Management Handle customer inquiries, complaints, and special travel requests. Ensure high customer satisfaction and service quality. Provide travel guidance and support to clients.Team Supervision Supervise reservation staff, travel consultants, and support teams. Train team members on booking systems and travel procedures. Monitor staff performance and productivity.Documentation & Compliance Assist with visa documentation, travel insurance, and passport requirements. Ensure compliance with travel regulations and policies.Financial & Reporting Responsibilities Monitor travel booking revenue and operational costs. Prepare monthly operations and sales reports. Ensure proper billing, invoicing, and payment follow-ups.Crisis & Issue Management Handle travel disruptions such as flight cancellations or hotel issues. Provide quick solutions and maintain customer support during emergencies.Business Development Support Support sales team in developing new travel packages. Identify new destinations and travel trends. Improve services to support business growth.Required Skills Strong knowledge of travel operations and tourism industry Experience with GDS systems such as Amadeus, Galileo, or Sabre Vendor negotiation skills Customer service orientation Team leadership and management Strong problem-solving ability

Role Overview Prior experience in Oil Industry operations, specifically handling bulk, liquid, and tanker EXIM activities. Strong knowledge and practical experience in Import and Export documentation, compliance, and procedures. Key Responsibilities * Exports Apply online for export licenses with DGFT and track until issuance. Apply for redemption and EODC (Export Obligation Discharge Certificate) with DGFT. Maintain and monitor Advance Licenses usage. Liaise with Customs authorities to resolve license-related issues. Manage LUT (Letter of Undertaking) applications, renewals, and cancellations. Handle RCMC revalidation and compliance requirements.* Imports Prepare and execute the import program in coordination with relevant departments. Maintain vessel files and all associated import documentation. Coordinate with surveyors and barges for inspection and verification. Review and validate Bills of Entry and forward to the factory. Examine surveyors reports for accuracy and compliance. * Insurance Prepare Insurance Certificates for import and export invoices. Compile and submit Insurance Claims for inland and marine accidents. Documentation & Coordination Handle pre- and post-shipment export documentation efficiently. Plan shipments, negotiate freight, and coordinate with plant, CHA, forwarders, and transporters. Prepare Commercial Invoices, Packing Lists, and all supporting shipping documents. Maintain systematic records, MIS reports, and daily activity reports. Arrange Delivery Orders (DO) and trailers for sea shipments. Follow up with CHA for EP/EBRC copies. Send Shipping Instructions (SI) and Load Lists to shipping companies and forwarders. Ensure timely container clearance with zero tolerance for detention or demurrage. Perform other export-import related tasks assigned during office hours and support the team as needed. Submit documents for excise and customs clearance and for claiming DGFT incentives. Provide required documentation to the shipping line for Bill of Lading (BL) release.

Key ResponsibilitiesAssist with daily production and manufacturing activities.Prepare, organize, and move raw materials and finished goods as required.Support machine operators and production staff during operations.Monitor production schedules and help ensure timely completion of tasks.Inspect products for quality and report any defects or inconsistencies.Maintain accurate production records and documentation.Keep workstations clean, organized, and compliant with safety standards.Assist in inventory checks and stock management.Follow company policies, safety procedures, and operational guidelines.Perform other production-related duties as assigned by supervisors.

Key ResponsibilitiesIdentify and acquire new customers through field sales activities.Generate leads through market visits, references, cold calling, and networking.Meet potential clients to understand their requirements and present suitable products/services.Build and maintain strong customer relationships for long-term business growth.Achieve monthly, quarterly, and annual sales targets.Conduct product demonstrations and sales presentations.Follow up on leads and convert prospects into customers.Negotiate pricing, terms, and close sales deals.Maintain accurate customer and sales records in CRM systems.Monitor market trends, competitor activities, and customer feedback.Coordinate with internal teams to ensure smooth customer onboarding and service delivery.

Key ResponsibilitiesAcquire new customers for retail banking products and services.Promote and sell savings accounts, current accounts, fixed deposits, personal loans, credit cards, insurance, and other banking products.Generate leads through field activities, referrals, corporate tie-ups, and digital channels.Develop and maintain strong customer relationships.Achieve monthly, quarterly, and annual sales targets.Conduct customer meetings, product presentations, and sales discussions.Cross-sell and upsell products to existing customers.Ensure proper documentation and KYC compliance during customer onboarding.Track sales activities and update customer information in CRM systems.Provide prompt after-sales support and service.

# Hiring - Sales Head (Retail) Industry: Retail Location: Udaipur Experience: 3-5 Years CTC: 35,000 - 40,000 per month Apply: [career@sunshinemanpower.co.in](mailto:career@sunshinemanpower.co.in) Contact: 7726801687## Position: Sales Head (Retail)### Roles and Responsibilities:* Manage and monitor operations of 5 retail branches. * Achieve sales targets and drive revenue growth. * Lead and motivate the sales team for better performance. * Develop sales strategies to improve business growth. * Maintain product quality and customer satisfaction. * Monitor branch performance and prepare sales reports. * Ensure smooth retail operations and process compliance.### Qualification & Skills:* Bachelor's Degree in Business Administration, Commerce, Marketing, or related field. * 3-5 years of experience in Retail Sales Management. * Strong leadership and team management skills. * Expertise in sales planning and target achievement. * Customer relationship management skills. * Sales performance analysis and reporting. * Strong communication, negotiation, and problem-solving skills.#Hiring #SalesHead #RetailJobs #SalesManager #SwaroopganjJobs #RajasthanJobs #CareerOpportunity

Job Titile: Sales Head (Retail)Location: SawroopganjExperience- 3 to 5 years of retail sales leadership experienceRoles & Responsibilities:Manage sales operations across retail branches in SwarupganjLead, motivate, and monitor the sales teamAchieve monthly and annual sales targetsEnsure excellent customer service and maintain quality standardsTrack branch performance and implement improvement strategiesCoordinate with branch managers to drive business growthQualification & Skills Experience managing multiple branchesStrong leadership, communication, and team management skillsTarget-oriented with good analytical and problem-solving abilities

Job Title : Hospital Operations HeadExperience : 8- 10 Years in hospital operations (50+ bed hospital preferred)Location : Nashik , MaharashtraRoles & Responsibilities :Patient Experience: Standardize reception, admission, and discharge processes. Maintain Turnaround Time (Registration < 10 mins, Admission < 20 mins). Handle patient complaints and conduct daily ward rounds.Operational Control: Create and enforce strict SOPs for OPD, IPD, ICU, and Billing. Monitor daily bed occupancy and conduct daily 15-minute operations meetings to ensure zero chaos.Staff Discipline: Implement attendance and shift discipline. Define clear JDs/KRAs for staff, conduct weekly review meetings, and resolve internal conflicts.Revenue & Flow Support: Track Inquiry rightarrow Admission conversion rates and minimize lost cases. Train front desk staff and coordinate with doctors to optimize patient flow and bed utilization.Qualifications & SkillsEducation: Graduate in any discipline + MBA in Hospital Administration / Healthcare Management (Preferred).Experience: Minimum 8 years in hospital operations (Experience in 50+ bed hospital preferred).Core Skills: Process design & SOP implementation, team management, conflict resolution, communication (with doctors + staff), data analysis & MIS, and crisis handling.Required Knowledge: Hospital operations flow (OPD/IPD/ICU), NABH basic standards, patient journey mapping, healthcare billing basics, and HR policies.Attitude: Ownership mindset, discipline-driven, problem solver, and calm under pressure. Performance Targets (KPIs)Metrics: Achieve Patient Satisfaction Score > 4.5, improve Bed Occupancy Rate, control Staff Attrition, and optimize Admission/Discharge TAT.