Essential Qualifications: Commerce graduate from an accredited collegeEssential Experience: 1-5 years of relevant work experience of working as an operations executive in an HFC or NBFCAbility to liaison & follow-up with external and internal stakeholders Understanding of KYC norms and experience in asset business processingUnderstanding of retail lending and allied activitiesGood command on MS Excel and other MS Office toolsGood spoken and written communicationKey Roles/Responsibilities:Responsible for upholding the Piramal brand and managing operations for the customers.Handle loan operations for EMI, structured installments and closures.Ensure completeness and correctness of loan disbursement docket during and after disbursement.Process bank transactions and coordinate for solving open items of bank reconciliation.Adhere to defined turnaround time while processing transactions and ensure commitment to providing excellent customer service.Comply with laid-out processes and guidelines and notify respective supervisors of any deviation/exception.Adhere to first time right in all the transactions to ensure quality.