We are looking for a dynamic and smart Operations Executive to join our team in Silchar. This full-time position is ideal for candidates with 0 to 6 years of experience and requires a minimum educational qualification of 12th pass. The role primarily involves customer handling and support without any sales targets.Key responsibilities include managing customer fulfillment, conducting telecalling to engage with clients, and performing soft calling to follow up on potential leads. You will also be responsible for office operations, which involves processing orders and managing bookings efficiently to ensure customer satisfaction.To succeed in this role, you should possess strong interpersonal skills for effective customer interaction and have a keen ability to manage office operations smoothly. Attention to detail will be essential for processing orders accurately, while good communication skills will aid in both telecalling and soft calling tasks. Basic proficiency in office software and experience in handling customer inquiries would be advantageous.This position requires you to work from the office in Silchar, ensuring regular attendance during standard working hours. As a male candidate, you will be part of a fast-paced and collaborative environment, contributing significantly to the overall productivity of the team. Your role will be integral in fostering strong customer relationships and ensuring timely service delivery.
As an Airport Operations Executive, you will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Your main responsibilities will include:- Customer Service: Assist passengers with check-in, boarding, and general inquiries, ensuring a positive travel experience.- Flight Coordination: Monitor flight schedules and delays, effectively communicating updates to passengers and staff members.- Baggage Handling: Ensure the accurate handling and transportation of passenger baggage, including resolving any lost luggage issues promptly.- Safety Compliance: Adhere to airport safety regulations and protocols, contributing to a safe environment for all passengers and staff.- Team Collaboration: Work closely with security, ground staff, and airline representatives to streamline operations and enhance efficiency.- Report Generation: Prepare daily reports on operations, passenger feedback, and any incidents that occur, helping to identify areas for improvement.To succeed in this role, you should have strong communication skills and a friendly attitude. You must be detail-oriented and able to handle stressful situations calmly. Being a quick learner and adaptable is important, as the airport environment can change rapidly. Basic knowledge of computers and familiarity with airport operations or customer service can be advantageous, although fresh graduates are encouraged to apply. This position requires you to work full-time at the office in Haflong.