Telecaller || Freshers & Experienced

We are looking for a dedicated Telecaller to join our team in Delhi. The ideal candidate will be responsible for engaging with customers over the phone and assisting them with their inquiries. This is a full-time position and requires a commitment to excellent customer service.

Key Responsibilities:

- Making Calls: You will call potential and existing customers to discuss products or services and understand their needs.

- Providing Information: You will inform customers about product features, benefits, and promotions to help them make informed decisions.

- Handling Queries: You will address customer questions or concerns efficiently and professionally to ensure a positive experience.

- Recording Feedback: You will document customer interactions and feedback accurately for record-keeping and to improve service quality.

- Meeting Targets: You will strive to achieve call and sales targets set by the management to support the company’s goals.

Required Skills and Expectations:

- Communication Skills: Strong verbal communication is essential. You should be able to speak clearly and effectively in Hindi and English.

- Listening Skills: You must actively listen to customers to understand their needs and provide relevant solutions.

- Problem-Solving Abilities: You should be able to think on your feet and offer solutions to customer issues.

- Time Management: You need to manage your time efficiently to handle multiple calls and meet deadlines.

- Team Player: You should work well with others and contribute positively to a team environment.

Preferred candidates will have a minimum education of 12th grade and can have experience ranging from 0 to 6 years. Female candidates are encouraged to apply.

• Experience

  0 - 6 Years

• No. of Openings

  10

• Education

  12th Pass

• Role

  Telecaller

• Industry Type

  Recruitment Consulting / Staffing Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  b-242 chhataarpur enclave phase 2 new delhi 110074