Inbound Customer Service Fresher Jobs in Delhi NCR

We are hiring young skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients.Roles and Responsibilities:Handle Inbound customer InteractionsHandle tickets, raising and updating ticketsCalling out to the right on-call engineering teamEmail CommunicationShould be comfortable in flexible shiftsGood hands-on experience in MS Office products and good email handling etiquetteCustomer-oriented attitudeSpoken and written English language is a must

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .

Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization

Company: GlobivaProfile: Customer service executive/ Sales executive Salary: 14k in hand - 23k in hand Location: Gurugram Job description: Resolve queries of customer via calls Customer Handling Eligibility:UG/ Graduate both can apply Fresher & Experience both can apply For experience 7 Month Experience required Good communication required Thanks & Regards HR Tanya Chauhan dreams.chazers@gmail.com

Customer support executives ensure the satisfaction and loyalty of customers in multiple industries, including e-commerce, telecommunications and service sectors. They are responsible for providing assistance, resolving issues and addressing customer inquiries to ensure a seamless and satisfying customer experience.

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Able to handle the customer call and provide accurate solutionResolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on performance.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

.Handle inbound & outbound Hindi calls Resolve customer queries efficiently Maintain CRM logs & customer satisfaction

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Exciting Opportunity Looking for a Fresher or candidate with 6 months of Experience for a one of the Top most BPO in Gurgoan.Non Voice projectExciting Salary and IncentivesRotational Shift and 2 Week offON SPOT OFFERGreat Opportunity to start you carrerContact 9930990255

Hi Ienergizer is hiring for __. Any Undergraduate/graduate can apply. Freshers and Experience Both can apply . Excellent communication skills required.Conducting , , Work from office, Rotational shifts, Rotational offs.:- - Shrestha.gupta@ienergizer.com : 8800988932 : Shrestha Gupta

*Job Title:** Customer Support Executive**Location:** Noida, Sector 60**Company:** iEnergizer**Reference HR:** Shweta Mishra -8130317502**Job Description:**We are hiring dynamic and enthusiastic individuals for the position of **Customer Support Executive** at **iEnergizer**, Noida Sector 60. This is an excellent opportunity for both **12th pass and graduate candidates** looking to start or grow their career in customer service.**Key Responsibilities:*** Handle inbound/outbound customer calls or chats/emails (based on process requirement)* Resolve customer queries efficiently and professionally* Provide accurate, valid, and complete information using the right tools* Follow communication procedures, guidelines, and policies* Ensure customer satisfaction and provide excellent service**Eligibility Criteria:*** Qualification: 12th pass or Graduate (any stream)* Freshers and experienced candidates both can apply* Good communication skills (English/Hindi)* Basic computer knowledge**Location:**iEnergizer, Sector 60, Noida**How to Apply:**Interested candidates can walk in or apply directly. Please mention **HR Shweta Mishra** as your reference during the application process.

International voice process at wipro

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Hiring for customer support

*Job Title:* Customer Support Executive*Location:* Noida (Office-based)Process: Flipkart Hyperlocal *Job Description:*- Provide exceptional chat support to Flipkart customers- Resolve customer queries and concerns in a timely manner- Offer accurate and helpful information about Flipkart services and policies- Maintain a high level of customer satisfaction and ensure a positive customer experience*Requirements:*- Graduate degree- V5 level communication skills- Freshers & experienced candidates welcome*Salary & Benefits:*- 18,000 - 23,000 CTC- Cab facility for late shifts (10pm-6am)*Interview Process:*- HR- Versant- OPS