Inbound Customer Service 12th Pass Jobs in Mumbai

We are looking for a Customer Service Representative to join our team in Mumbai. This is an entry-level position suitable for recent graduates or individuals with minimal experience. You will play a key role in ensuring our customers receive excellent service while working from the comfort of your home.Key Responsibilities:- Answer Customer Queries: Respond to customer questions via phone, email, or chat in a friendly manner to provide accurate information about products and services.- Resolve Issues: Assist customers in resolving their issues or complaints efficiently, ensuring a positive experience and fostering customer loyalty.- Maintain Records: Keep detailed records of customer interactions and transactions using our database to ensure follow-up and better service in the future.- Provide Feedback: Share insights and feedback from customers with the team to help improve products, services, and customer satisfaction.Required Skills and Expectations:- Strong communication skills are essential to clearly convey information and handle customer inquiries effectively.- A basic understanding of computers and familiarity with email and chat platforms are necessary for daily tasks.- You should be patient and empathetic, as understanding customer needs is crucial to providing excellent support.- Ability to work independently and manage time efficiently, as this role is fully remote.- A positive attitude and willingness to learn are vital in this fast-paced environment.You will play an important role in making our customers feel valued and ensuring their needs are met.

We are looking for a Customer Support Executive to join our team in Mumbai, Beyond Thane. This full-time role is open to male candidates who have completed their 12th grade and have little to no prior experience. Key Responsibilities:- Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries and concerns. This includes providing timely responses and creating a positive experience for each customer.- Issue Resolution: Identify and resolve customer issues effectively and efficiently. You will troubleshoot problems, provide solutions, and ensure that each customer feels heard and valued.- Product Knowledge: Maintain a strong understanding of our products and services. Stay updated on features and changes to answer questions confidently.- Feedback Collection: Gather customer feedback to understand their needs and improve service quality. This input is valuable for making necessary adjustments to enhance customer satisfaction.- Documentation: Record customer interactions and transactions accurately in our database. Proper documentation helps in tracking issues and ensuring follow-up actions are taken.Required Skills and Expectations:Candidates should have excellent communication skills, both verbal and written, to interact clearly with customers. A friendly and patient demeanor is essential in providing exceptional service. Basic computer skills are necessary to navigate customer support software. Successful candidates will be detail-oriented and capable of multitasking in a fast-paced environment. A willingness to learn and develop skills further will also enhance your performance in this role.

We are looking for a dedicated and enthusiastic Customer Care Executive to join our team. This full-time position is open to female candidates who have recently completed their 12th grade and are eager to start their career in customer service while working from home in Mumbai.Key Responsibilities:- Answering Customer Inquiries: You will respond to customer questions via phone, email, or chat, providing accurate information about our products and services.- Resolving Issues: You will help customers with any problems they may encounter, ensuring their issues are addressed promptly and effectively.- Maintaining Customer Records: You will update and manage customer information in our databases, ensuring all records are accurate and up to date.- Providing Product Knowledge: You will familiarize yourself with our offerings to assist customers effectively and recommend products that fit their needs.- Following Up with Customers: You will contact customers after resolving their inquiries to ensure satisfaction and provide any further assistance if needed.Required Skills and Expectations:- Candidates must have completed 12th grade; freshers are welcome, and training will be provided.- Strong communication skills are essential, both verbal and written, to interact clearly with customers.- A positive attitude and patience are crucial in handling customer concerns and providing excellent service.- Basic computer skills are necessary for navigating software and managing customer databases.- A proactive approach to problem-solving and the ability to work independently in a remote environment are expected.

Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.

Job Title:Sales & Customer Support ExecutiveCompany Details:Company: Mind WealthBrand: Hungry BrainWebsite: https://hungrybrain.in/Job Location:Malad West, Mumbai (5 minutes walk from railway station)Job Type:Full-TimeWorking Days:6 Days a WeekSalary:2 - 2.5 LPAIndustry:Education / EdTech / Early Childhood LearningDepartment:Sales & Customer SupportRole Category:Inside Sales / Customer SupportAbout Us :Hungry Brain helps parents raise smarter, more capable children by focusing on brain development in the first 3 years when it matters the most. Our structured programs empower parents to take the right actions early and see real developmental results.Key Responsibilities :Handle inbound & outbound leadsMaintain follow-ups & CRM updatesExplain early learning concepts and programs to parentsSupport parents to identify the need for early brain development and start our programs via calls, video calls, chats, and other communication channelsCandidate Requirements :Minimum 2+ years of experience in sales/customer supportStrong communication in any one language + workable EnglishComfortable using basic tech tools and CRM systemsPreferred Candidate Profile:Experience in EdTech / Education / Counselling is a plusGood interpersonal and convincing skills

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: -250,000.00 - -350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person

Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.

Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

HSC with minimum 2 years of experience, ORGraduate with minimum 6 months of experienceAge: 21 to 32 yearsLanguages: Tamil, Telugu, Kannada, or Malayalam speakers preferred (must be fluent in Hindi and have good English communication)Performance Incentives up to 2 Lakhs per annumShift Timings: 9:30 AM 7:00 PMWeek Off: 1 Rotational offAttractive growth opportunities in the insurance sector

Customer Service Representative for an International BPO

Customer service voice process bpo kpo

Heres a polished Job Description (JD) for Telecaller Appointment Booking for Metropolis Healthcare, based on your requirements and industry standards: Job Title: Telecaller Customer Service & Appointment BookingCompany: Metropolis Healthcare (Leading Diagnostic Laboratory)Location: Malad, MumbaiOpenings: 15 by language segment (see below) Eligibility CriteriaEducation:Graduate (any discipline) or12th-pass (HSC) with minimum 6 months of telecalling/customer support experienceA Bachelors degree in Science is preferredExperience: Freshers are welcome (graduates), HSC candidates should have at least 6 months relevant experience Language-wise Hiring Breakdown (Total: 15)Hindi/English: 3 agentsTamil: 8 agentsMalayalam: 2 agentsKannada: 2 agents Languages RequiredExcellent reading, writing & speaking skills in the assigned language and basic to intermediate English and Hindi Key ResponsibilitiesHandle inbound and outbound calls regarding medical test inquiriesProvide accurate information about tests, packages, and proceduresAssist customers in scheduling and confirming diagnostic appointmentsMaintain and update call logs and appointment details in CRM/scheduling systemFollow-up with customers to ensure appointment attendance and feedbackUphold confidentiality and data protection protocols in line with healthcare regulations Shift Timings & Work ScheduleShifts available:9:00AM 6:00PM10:00AM 7:00PM11:00AM 8:00PMWeekly Off: 1 rotational day off per week CompensationSalary: Up to 16,000 per month (in-hand)Incentives: Performance-based incentives may apply Why Join Metropolis Healthcare?Join one of India's most trusted diagnostic lab chains, with over 115 labs and 1,500+ collection centers nationwide (in.linkedin.com)Work in a customer-facing role with real purpose in the healthcare spaceFlexible shift structure and rotational off-day policyOpportunity for career growth and role expansion within the organization Application DetailsImmediate joiners preferredInterview scheduling will begin soon share candidate profiles promptlyPositions allocated per language requirement apply for appropriate slots

Qualifications:- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.

Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives availableJob Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available

Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities

Ecommerce- blended ( voice +chat)Good English speaking skills required.Salary :Upto -16k to 18k + 1700 pacman Qualification: graduate freshers or + 6 Months ExpUpto 0 to 1.7k Performance IncentivesAny 6 day Working & Any 1 Rotational week off.Shift timing : Day shifts 8am to 12:30 pm Any -9 hrs Centralized pickup from Andheri and Ghatkopar Station - Centralized Home drop provided by the company No planned leaves for 6 monthsGraduate freshers can also apply .Joining from tomorrowWork from home after 2 months Depends on performance.Apprenticeship - 18k If the applicant has no Pf and uan

Job Title: Customer Service Executive (Inbound Metropolis Process) Company: MHLIB Location: Mumbai (Work from Office) Industry: BPO / Healthcare Support Job Overview:We are hiring urgently for the Metropolis Inbound Process a pure customer service role with no sales and no targets. If youre looking for a stable, non-sales job with easy selection and immediate joining, this opportunity is for you! Key Responsibilities:Handle inbound calls related to Metropolis lab services.Assist customers with inquiries, bookings, and support.Provide accurate information and resolve issues patiently.Maintain high-quality customer experience and professionalism. Requirements:Qualification: HSC (12th Pass) minimumExperience:Freshers: Welcome to applyExperienced: Preferred (with relevant customer service background)Language: Good English communication skills (mandatory)Gender: Open to Male & Female candidatesAge Limit: 18 to 35 yearsLocation: Must be open to working from the Mumbai office Shift Timings:Any 9-hour shift between 7:00 AM 11:00 PMRotational shifts (No night shift beyond 11 PM)6 days working 1 rotational weekly off Salary:Freshers: 16,000/- Take HomeExperienced: 17,000/- Take Home Perks & Benefits:One simple HR round only Easy SelectionImmediate JoiningNo Sales / No Pressure / No TargetsFriendly and supportive team environment How to Apply:Walk in or contact the HR team immediately. Limited seats available Join today and start your career with a stable, customer-focused BPO role!

hiring for International banking services graduate freshers can apply salary : upto 8lpalocation :Malad ,Mumbai send resume on 8928993058

Job Title: Relationship ManagerCompany: Eureka Outsourcing Solutions (EOS) Aditya Birla ProcessLocation: Majiwada, Thane, Maharashtra 400607Job Type: Full-Time Work from OfficeIndustry: BPO (BFSI Process)Job Description:Eureka Outsourcing Solutions is hiring Relationship Managers for their Aditya Birla BFSI process. This role involves managing customer relationships through inbound/outbound calls, focusing on sales or service within the BFSI sector.Key Responsibilities:Handle inbound and outbound customer interactions professionallyPromote and cross-sell financial products and services (insurance, mutual funds, NBFCs, etc.)Address customer queries and resolve concerns promptlyMaintain quality communication and adhere to call center standardsEligibility Criteria:Education: 12th Pass / GraduateExperience: Minimum 2 years of call center experience in the BFSI sector (NBFCs, banks, insurance, mutual funds)Gender Preference: FemaleCommunication: Must have English Versant 6 level (good communication skills mandatory)Job Details:Shift Timing: Day Shift 9:30 AM to 6:30 PMWorking Days: Monday to SaturdayWeekly Off: 1 rotational offSalary: As per last drawn (Open Bracket)Interview Mode: Face-to-Face

Urgent Opening: Customer Service (Preferred Female candidates from Mumbai only)Location : Andheri East, ChakalaWork Hours: 7:00 AM to 3:30 PM ISTQualification: Higher secondary / GraduateLocation: Onsite onlyExperience : 2 yearsKey ResponsibilitiesAttending to outbound and inbound international calls, as well as screening and forwarding callsCold calling for making sales for businessFollow-ups with existing client baseScheduling and confirming appointments, meetings, and eventsHandling basic inquiries and sorting mailAny other miscellaneous administrative tasksSkills & ExperiencePrevious experience in a customer support role/Inside saleExperience in answering and screening calls, as well as scheduling appointments - international calls to AustraliaStrong phone and verbal communication skills along with active listeningExperience working with word processing, spreadsheets, and emails, including Microsoft Word, Excel, and Outlook Express.Excellent interpersonal and communication skills.If you're interested, please send your resume to komal.dabhi@aussizzgroup.comJob Types: Full-time, PermanentPay: 250,000.00 - 350,000.00 per yearBenefits:Paid sick timePaid time offProvident FundApplication Question(s):What is your current CTC?What is your notice period?Location:Andheri, Mumbai, Maharashtra (Preferred)Work Location: In person