Inbound Customer Service Job Vacancies in Navi Mumbai

We're Hiring: Customer Service (Voice Process)Hexaware is looking for enthusiastic professionals to join our Customer Service Domestic Voice Process team. What Were Looking For:Excellent English communication skillsMinimum Qualification: 12th Pass/GraduatePrior BPO experience preferred/Freshers Can ApplyMust reside within Hexawares location boundaries (see below) Compensation & Benefits:Work Mode: Work From OfficeSalary: Freshers - 14k/15k Experience 18k/20kWorking Days: 5 Days (Weekends Off)Shift Window: 8:00 AM 5:00 PM (Fixed Shift) Selection Process:1. HR Round2. Operations Round Important:All previous employment documents are mandatory. Location Boundaries (Only applicants residing here will be considered):Ambernath Ghatkopar (Central Line)Thane Panvel (Trans Harbour)Vashi Chembur (Harbour Line) Interested? Lets Connect!Contact: 8657971384 Email: JuiliD@hexaware.com

Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894

Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available

Job descriptionMega Walk- in drive - Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice, providing excellent service and resolving queries efficiently.Key Responsibilities-Provide voice-based support to international customers.Handle and resolve customer queries effectively and efficiently.Comfortable working in rotational night shifts including night shifts.Adhere to process requirements and achieve performance targets.Excellent English communication skills (verbal and written).Salary Range: 18,000 to 30,000 per month (based on experience & performance)Shift: rotational night shift with 2 rotational offs per weekEducation HSC / Grad Fresher or Experience will do.Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance included:- Rs:-1750Work-life balance with 2 rotational weekly offsJoining bonus of 10k if joined before 13th Aug 202.Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.Walk-in timing 2pm to 6pm from 12th Aug and 14th Aug.Please note carry your resume and Mention HR Poonam at the Top of the resume.Share your resume:- poonam.dalvi@sutherlandglobal.comHR contact:- 9167904653Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Make inbound & outbound calls to customers to provide information about their insurance premiums.- Inform customers about due dates and send reminders.- Maintain accurate records of customer interactions and transactions.- Fluent in Hindi and Marathi languages for effective communication with customers.

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

KEY RESPONSIBILITIES1. Handle inbound customer calls with professionalism and accuracy.2. Make remainder calls to customers for timely follow-ups.3. basic banking-related queries or direct them to the appropriate team.4. Update call logs and system entries efficiently.5. Ensure customer satisfaction through proactive service.WHO CAN APPLY:1. Qualification: Graduate 2. Communications Skills: Good Communication required.3. Experience: Only Freshers can apply.Process Details:1. Working Days: 6 days working with rotational week offs2. Shift Timing: Days shift3. Salary: Up to 15,500.

### **Job Title:** Customer Service Executive **Location:** Navi Mumbai / Turbhe / 1point1 Solutions **Employment Type:** Full-Time, In-Office ### **Role Summary:** Responsible for handling customer interactions across phone, email, and chat channels. Ensure prompt resolution of queries, accurate documentation, and excellent service delivery to support customer satisfaction and retention.### **Key Responsibilities:**- Address customer queries with clarity and empathy - Document interactions in CRM systems - Escalate unresolved issues appropriately - Coordinate with internal teams for solutions ### **Eligibility & Skills:**- Graduate in any discipline and HSC can apply - Strong communication & problem-solving skills - Basic computer literacy & CRM familiarity - Willingness to work flexible shifts ### **Perks:**- Transport facility - Incentives & growth opportunities - Supportive work culture

We are looking for a Customer Care Executive to join our team at ALTRUIST TECHNOLOGIES PVT LTD. The role offers 10000 - 20000 and involves managing customer calls delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for carrer growth.Key responsibilities: Manage incoming and outgoing calls in a professional manner. Respond to customer enquiries, complaints and concerns with a problem - solving mindset. Log customer interactions and trust follow -ups. Offer timely and relevant solutions to resolve customer issues. Collaborate with team members to escalate and address more complex concerns. Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Customer Support (Voice Process)Job Role: Customer Support Executive (Voice Process)Salary: 20,000 (Take Home) 24,000 (CTC)Shift: Day RotationalWeek Off: RotationalExperience: Mandatory (BPO experience preferred)Requirements:Must be from V4 categoryGood communication skillsPrior BPO/customer service experience

KEY RESPONISIBILITIES:Handling customers queries and issues to retain the existing customers.Ability to identify and address their concerns effectively.Respond to customer inquiries via phone, email, chat, or social media.Follow up to ensure resolution and customer satisfaction.Good Communication skillsEligibility:HSC/GraduateExperience:Fresher/ExperienceWorking Schedule:6 Days and Rotational-off10am-7pm

Hiring for Customer care executive with any fresher or experience and minimum HSC is required with Good communication skills.

Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.

Attend and resolve Customer queriesFreshers or ExperiencedExcellent English Communication.

Hiring Customer Support Executives Navi Mumbai (BPO Sector) International BPO Location: Navi Mumbai Salary: 2.73 LPA - 3 LPA + Incentives Shift: Rotational Night Shifts with Rotational Offs Cab: Available within 25 km Qualification: 12th Pass / Graduate (Freshers & Experienced) Requirement: Advanced English Communication Work Mode: Work from OfficeJob Role:Handle customer queries via calls, chat, or emailProvide solutions and ensure customer satisfactionVirtual InterviewsMail id - khushboo@vizhve.comVenue: Airoli, Navi Mumbai

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra

Job Title Customer Service RepresentativeLocation Work from Home (Online)Shift Timings 6 day a week 9 Hrs rotational shiftSalary 18k to 20k a month in handAdditional Benefits - 1500/- per monthWe are seeking a friendly and efficient Customer Service Representative to handle customer orders and provide excellent service. The ideal candidate will be responsible for managing incoming calls, assisting customers with menu selections, placing orders accurately, and ensuring a seamless customer experience.Key Responsibilities:Answer incoming calls promptly and courteously.Assist customers in placing orders and resolving inquiries.Provide information about menu items, specials, and promotions.Accurately input orders into the system and coordinate with the kitchen or delivery team.Handle customer concerns or complaints professionally and escalate when necessary.Maintain a positive and friendly demeanor to ensure customer satisfaction.RequirementsProven customer support experience or experienceStrong phone contact handling skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaIf you have a passion for delivering exceptional customer service and enjoy interacting with people, we would love to have you on our team!Job Types: Full-time, Permanent, FresherPay: 18,000.00 - 20,000.00 per monthBenefits:Cell phone reimbursementFood providedInternet reimbursementWork from homeSchedule:Monday to FridayNight shiftRotational shiftUS shiftWeekend availabilitySupplemental Pay:Joining bonusOvertime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Required)Hindi (Preferred)Work Location: Remote

Technical Proficiency- Strong understanding of electric vehicle systems and general automotive technology, Ability to explain complex technical issues in a simple and clear manner, good with explaining technical details and ensuring accuracy.Customer-Centric Approach- Good with empathy, Referred candidate needs to understand customer needs and emotions while maintaining professionalism, also needs to be patient in handling queries or frustrated customers with calm and composure, attend the customers with positive and friendly approach when engaging customers.

Call Center Agent Job Responsibilities:Inbound Calls: Answer incoming customer calls promptly and professionally. Provide accurate information and assistance to customers.Customer Assistance: Address customer inquiries, concerns, and issues in a courteous and efficient manner. Resolve problems and escalate complex issues to the appropriate team.Data Entry: Accurately enter and update customer information in the system during and after each call. Product/Service Knowledge: Maintain a thorough understanding of the products or services being offered. Stay informed about updates, promotions, and changes.Communication Skills: Clearly and effectively communicate information to customers. Follow communication scripts when applicable.Multitasking: Handle multiple tasks simultaneously, such as listening to customer inquiries while entering data.Quality Assurance: Adhere to established call center protocols and quality standards. Participate in training sessions to improve skills and knowledge.

Job Summary:We are looking for a dedicated and friendly Customer Service Representative to join our team. Youll be the first point of contact for our customers, answering their questions, solving problems, and ensuring they have an outstanding experience with our brand.Key Responsibilities:Customer Support: Answer customer inquiries via phone, email, or chat, providing exceptional service and timely resolutions.Problem Resolution: Address and resolve customer issues or complaints, ensuring satisfaction and creating positive experiences.Product Knowledge: Maintain an up-to-date understanding of the companys products and services to assist customers effectively.Order Management: Help customers with order processing, tracking, returns, and exchanges.Documentation: Accurately document customer interactions and transactions in CRM software.Feedback: Gather and relay customer feedback to internal teams to improve products and services.Collaboration: Work closely with other departments to ensure customer concerns are addressed promptly.Quality Assurance: Ensure all responses are in line with company standards and policies, maintaining a high level of professionalism.

Job Title: Customer Service Executive (Full-Time / Part-Time)Company: One Point One SolutionsProcess: SBI Renewal / JFL (Dominos) / Gynoveda (Inbound Process)Location: C/42, Pawane Village Rd, TTC Industrial Area, MIDC, Turbhe, Navi Mumbai 400705Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-Time / Part-TimeShift Timing:Rotational / Day Shifts:9:30 AM 6:30 PM11:00 AM 11:00 PM (Any 9 hours rotational)9:00 AM 9:00 PM (Any 9 hours rotational)Work Days: Monday to SaturdayWeekly Off: 1 Rotational OffInterview Mode: Face-to-FaceInterview Time: 10:00 AM 05:00 PMJob Description:One Point One Solutions is hiring Customer Service Executives for inbound processes across banking, QSR, and wellness segments. The role involves handling customer inquiries, renewals, and support in regional or English languages.Key Responsibilities:Attend inbound customer calls and resolve queries efficiently.Maintain professional communication and ensure high customer satisfaction.Record details and follow standard operating procedures.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Fresher / Minimum 6 months BPO experience.Age Limit: 18 to 35 years.Gender: Male & Female candidates eligible.Language Requirement:Average to good English communicationOR good communication in Tamil, Telugu, Kannada, Kokani, or GujaratiCompensation & Benefits:Salary: 7,000 21,000 (based on shift & language)Transportation: Pick-up & drop facility from Koparkhairane Station to Office and back