Array ( [0] => inbound-customer-service [1] => mumbai ) Inbound Customer Service 12th Pass Fresher Jobs in Mumbai
36

Inbound Customer Service 12th Pass Fresher Jobs in Mumbai

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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Vasai East Mumbai
Telecalling Hindi Teacher English Marathi Customer Relationship Customer Care Customer Service Customer Handling Customer Support BPO Voice Domestic BPO Inbound Calls Chat Support Hindi BPO
Job DescriptionPosition: Customer Support ExecutiveLocation: Vasai, MaharashtraIndustry: Anchor Brand / Consumer-Facing ServicesEmployment Type: Full-time - 9-6 fix time - Mon to SatJob SummaryWe are looking for a proactive and customer-focused Customer Support Executive to join our team at our Vasai location. The ideal candidate will be responsible for handling customer queries across multiple channels while simultaneously managing KYC documentation and verification as per company and regulatory guidelines. This role requires strong communication skills, attention to detail, and the ability to multitask efficiently.Key ResponsibilitiesCustomer SupportHandle inbound and outbound customer queries via phone, email, WhatsApp, or chat.Provide accurate information regarding products, services, processes, and policies of the anchor brand.Resolve customer complaints and issues within defined TATs while maintaining high customer satisfaction.Maintain professional and empathetic communication with customers at all times.Escalate complex or unresolved issues to the relevant internal teams.KYC Documentation & VerificationCollect, verify, and process customer KYC documents (Aadhaar, PAN, address proof, etc.).Ensure completeness and accuracy of all KYC records as per company standards.Identify discrepancies or missing documents and follow up with customers for resolution.Maintain proper digital and physical records of KYC documentation.Adhere strictly to compliance, data privacy, and regulatory guidelines.Coordination & ReportingCoordinate with internal teams such as operations, compliance, and backend support.Update customer interactions, KYC status, and remarks in CRM or internal systems.Prepare basic daily/weekly reports related to customer queries and KYC processing.Required Skills & CompetenciesExcellent verbal and written communication skills (English, Hindi; Marathi preferred).Strong customer-handling and problem-solving abilities.Good attention to detail, especially for documentation and verification tasks.Basic computer knowledge (MS Excel, Word, CRM tools).Ability to multitask and work under deadlines.High level of integrity and confidentiality handling sensitive customer data.Eligibility CriteriaMinimum qualification: HSC / Graduate (any stream).03 years of experience in customer support, backend operations, or KYC process preferred.Freshers with good communication skills may also apply.Candidates from VasaiVirar or nearby locations preferred.Working Hours & Benefits6 days working (as per company policy).Fixed salary + performance-based incentives.On-the-job training provided.Growth opportunities within the organization.Why Join Us?Opportunity to work with a reputed anchor brand.Stable role with a mix of customer interaction and backend operations.Skill development in customer support, compliance, and documentation processes.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Mumbai
Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Service Customer Support Voice Process Technical Services Outbound Sales English Language Inbound Process Inbound Voice Process Customer Calling Good Communication
Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.
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Sales Process Cross Selling Sales Voice Process Inbound Outbound Calling Outbound Calls Outbound Calling Banking Process Customer Care Call Center Customer Support Customer Handling Customer Service
Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894
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  • Fresher
  • 5.0 Lac/Yr
  • Malad East Mumbai +1 Thane
Customer Relationship Customer Service Voice Process Inbound Process English Language Good Communication Customer Support
Customer Service Representative for an International BPO
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  • 0 - 3 yrs
  • Harbour Mumbai
Good Communication Customer Relationship Customer Service Inbound Voice Process Inbound Voice Process Internal Communication Outbound Calling Customer Support Customer Care
Customer service voice process bpo kpo
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Malad West Mumbai
Inbound Calls Outbound Calls Fixing Appointments
Heres a polished Job Description (JD) for Telecaller Appointment Booking for Metropolis Healthcare, based on your requirements and industry standards: Job Title: Telecaller Customer Service & Appointment BookingCompany: Metropolis Healthcare (Leading Diagnostic Laboratory)Location: Malad, MumbaiOpenings: 15 by language segment (see below) Eligibility CriteriaEducation:Graduate (any discipline) or12th-pass (HSC) with minimum 6 months of telecalling/customer support experienceA Bachelors degree in Science is preferredExperience: Freshers are welcome (graduates), HSC candidates should have at least 6 months relevant experience Language-wise Hiring Breakdown (Total: 15)Hindi/English: 3 agentsTamil: 8 agentsMalayalam: 2 agentsKannada: 2 agents Languages RequiredExcellent reading, writing & speaking skills in the assigned language and basic to intermediate English and Hindi Key ResponsibilitiesHandle inbound and outbound calls regarding medical test inquiriesProvide accurate information about tests, packages, and proceduresAssist customers in scheduling and confirming diagnostic appointmentsMaintain and update call logs and appointment details in CRM/scheduling systemFollow-up with customers to ensure appointment attendance and feedbackUphold confidentiality and data protection protocols in line with healthcare regulations Shift Timings & Work ScheduleShifts available:9:00AM 6:00PM10:00AM 7:00PM11:00AM 8:00PMWeekly Off: 1 rotational day off per week CompensationSalary: Up to 16,000 per month (in-hand)Incentives: Performance-based incentives may apply Why Join Metropolis Healthcare?Join one of India's most trusted diagnostic lab chains, with over 115 labs and 1,500+ collection centers nationwide (in.linkedin.com)Work in a customer-facing role with real purpose in the healthcare spaceFlexible shift structure and rotational off-day policyOpportunity for career growth and role expansion within the organization Application DetailsImmediate joiners preferredInterview scheduling will begin soon share candidate profiles promptlyPositions allocated per language requirement apply for appropriate slots
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Outbound Calling Customer Service Inbound Process English Language
**Qualifications:**- Minimum educational qualification: 12th pass.- Age between 18 to 30 years.- Excellent communication skills in English and Hindi- Ability to handle customer queries and provide appropriate solutions.- Prior experience in customer service or sales is preferred but not mandatory.
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  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Mumbai
Effective Communication Inbound Calls Maintain Call Record
Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives availableJob Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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Jobs by Popular Location

Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Mumbai
Good Communication Confident Problem Solving Customer Service Good Listener Customer Service Representative Customer Executive Fluent in English Customer Support Voice Process Customer Relationship Inbound Process Customer Calling English Language Proficiency in English English
Ecommerce- blended ( voice +chat)Good English speaking skills required.Salary :Upto -16k to 18k + 1700 pacman Qualification: graduate freshers or + 6 Months ExpUpto 0 to 1.7k Performance IncentivesAny 6 day Working & Any 1 Rotational week off.Shift timing : Day shifts 8am to 12:30 pm Any -9 hrs Centralized pickup from Andheri and Ghatkopar Station - Centralized Home drop provided by the company No planned leaves for 6 monthsGraduate freshers can also apply .Joining from tomorrowWork from home after 2 months Depends on performance.Apprenticeship - 18k If the applicant has no Pf and uan
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Customer Service Representative (Freshers) Mumbai/Thane

Skyview India Academy Private Limited

Customer Relationship Outbound Calling Customer Service English Language Inbound Good Communication Customer Calling
A Customer Service Representative at the airport assists passengers with inquiries, ticketing, check-in, and boarding procedures. They handle complaints, provide information about flight schedules, and ensure a smooth travel experience. The role requires patience, problem-solving skills, and a helpful attitude. Representatives also coordinate with airline and ground staff to resolve issues quickly.Only candidates aged 18-27 years can apply
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Mumbai
Sales Customer Service Executive
Job Title: Customer Service Executive (Inbound Metropolis Process) Company: MHLIB Location: Mumbai (Work from Office) Industry: BPO / Healthcare Support Job Overview:We are hiring urgently for the Metropolis Inbound Process a pure customer service role with no sales and no targets. If youre looking for a stable, non-sales job with easy selection and immediate joining, this opportunity is for you! Key Responsibilities:Handle inbound calls related to Metropolis lab services.Assist customers with inquiries, bookings, and support.Provide accurate information and resolve issues patiently.Maintain high-quality customer experience and professionalism. Requirements:Qualification: HSC (12th Pass) minimumExperience:Freshers: Welcome to applyExperienced: Preferred (with relevant customer service background)Language: Good English communication skills (mandatory)Gender: Open to Male & Female candidatesAge Limit: 18 to 35 yearsLocation: Must be open to working from the Mumbai office Shift Timings:Any 9-hour shift between 7:00 AM 11:00 PMRotational shifts (No night shift beyond 11 PM)6 days working 1 rotational weekly off Salary:Freshers: 16,000/- Take HomeExperienced: 17,000/- Take Home Perks & Benefits:One simple HR round only Easy SelectionImmediate JoiningNo Sales / No Pressure / No TargetsFriendly and supportive team environment How to Apply:Walk in or contact the HR team immediately. Limited seats available Join today and start your career with a stable, customer-focused BPO role!
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  • 0 - 4 yrs
  • Mumbai
Excellent Communication Customer Service English Language Inbound Outbound Calling Customer Relationship Customer Calling Good Communication Voice Process Customer Support
hiring for International banking services graduate freshers can apply salary : upto 8lpalocation :Malad ,Mumbai send resume on 8928993058
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Direct Sales CRM Sales Real Estate Sales Inbound Customer Service
Job Title: Sales & Customer Service Executives (BPO Real Estate / Medical / Diagnostics)Company: Voitekk SoftSol Pvt. Ltd.Location: 7th Floor, Lotus Park, Road Number 16, Nehru Nagar, Wagle Estate, Opp. Petrol Pump, Thane West, Maharashtra 400604Work Mode: Work from Office / OnsiteInterview Mode: Face-to-FaceJob Roles Available:Sales Executive Raymond Real Estate Lead GenerationCustomer Service Executive Aglius Diagnostic ProcessSales Executive Plix Outbound (Medical Product Sales)Job Type: Full-Time (BPO Process)Shift Timings:Raymond & Plix Processes: 10:00 AM to 07:00 PM (Day Shift)Aglius Diagnostic Process: 07:00 AM to 04:00 PM & 01:00 PM to 10:00 PM (rotational every 15 days)Working Days: Monday to SaturdayWeek Off: 1 Rotational Week OffSalary:Raymond Process: 18,000/- to 25,000/-Plix Process: 15,000/- to 19,000/-Aglius Process: Up to 18,000/-Eligibility Criteria:Education: Minimum 12th Pass / GraduateAge: 18 to 35 yearsGender: Male & Female (Both)Experience:Raymond Process: Must have experience in BPO Sales or Real Estate backgroundAglius & Plix Processes: Freshers and experienced candidates with BPO sales background preferredCommunication Requirements:Raymond: English / V5 Communication Good Communication SkillsAglius: English / V3 Communication Average Communication SkillsPlix: English / V4 Communication Average to Above Average Communication SkillsKey Skills:Outbound CallingLead GenerationCustomer ServiceSales PitchingHandling Client QueriesTarget-Oriented ApproachFor walk-in interviews, please report between 10:00 AM 07:00 PM, Monday to Saturday, at the address mentioned above.
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  • 0 - 3 yrs
  • 5.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Service Inbound
FIRST SOURCE1. *Affirm* - HSC/graduate with 6 months international BPO 2. *Comcast Voice*: May 26th - HSC/graduate with 6 months international BPO exp 3. *LBG Chat* : June 9th - HSC with 2 years exp or Graduate freshers4. *Sky TV Help* : May 26th*HSC fresher with excellent communication*Also have openings for Tech M ( Malad )
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  • 0 - 4 yrs
  • 5.0 Lac/Yr
  • Mumbai
Customer Relationship Desktop Support Customer Support Voice Process Inbound Voice Process Outbound Calling
We are hiring for customer care/sales/IT/HR/Web development/Graphic designer/
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  • Fresher
  • 4.0 Lac/Yr
  • Malad West Mumbai
Customer Relationship Customer Support Inbound Outbound Sales Outbound Calling Customer Service Good Communication English Language Inbound Voice Process Inbound Process Voice Process
Opening for TeleSales ExecutiveMinimum 6 Months ExperienceLocation: Malad WestSalary: *up to 26k inhand & CTC up t0 30k+ incentivesFixed Shift Timing: 10 am to 7 pmSunday Fixed Week OffSalary Date: 1st of every Month
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Mumbai
Domestic Chat Live Chat Support Operation Customer Service Customer Care Customer Support Domestic BPO CSE Customer Management Inbound Call Center BPO Non Voice Chat Process Chat Support BPO
Job Openings for 3 Chat Process Executive Jobs with minimum 1 Year Experience in Mumbai, having Educational qualification of : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Domestic Chat, Live Chat, Support Operation, Customer Service, Customer Care, Customer Support, Domestic BPO, CSE, Customer Management, Inbound, Call Center, BPO Non Voice, Chat Process, Chat Support, BPO etc. candidate who are fresher or experienced both can apply for this position company will give good salary and other benefits also,
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Customer Relationship Outbound Calling Inbound Customer Service Voice Process Customer Support Good Communication English Language Inbound Voice Process Customer Calling
Job Title Customer Service RepresentativeLocation Work from Home (Online)Shift Timings 6 day a week 9 Hrs rotational shiftSalary 18k to 20k a month in handAdditional Benefits - 1500/- per monthWe are seeking a friendly and efficient Customer Service Representative to handle customer orders and provide excellent service. The ideal candidate will be responsible for managing incoming calls, assisting customers with menu selections, placing orders accurately, and ensuring a seamless customer experience.Key Responsibilities:Answer incoming calls promptly and courteously.Assist customers in placing orders and resolving inquiries.Provide information about menu items, specials, and promotions.Accurately input orders into the system and coordinate with the kitchen or delivery team.Handle customer concerns or complaints professionally and escalate when necessary.Maintain a positive and friendly demeanor to ensure customer satisfaction.RequirementsProven customer support experience or experienceStrong phone contact handling skills and active listeningExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyHigh school diplomaIf you have a passion for delivering exceptional customer service and enjoy interacting with people, we would love to have you on our team!Job Types: Full-time, Permanent, FresherPay: 18,000.00 - 20,000.00 per monthBenefits:Cell phone reimbursementFood providedInternet reimbursementWork from homeSchedule:Monday to FridayNight shiftRotational shiftUS shiftWeekend availabilitySupplemental Pay:Joining bonusOvertime payPerformance bonusShift allowanceEducation:Higher Secondary(12th Pass) (Preferred)Experience:total work: 1 year (Preferred)Customer service: 1 year (Preferred)Language:English (Required)Hindi (Preferred)Work Location: Remote
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Opening For Customer Support Executive

Multiplier Brand Solution Pvt Ltd

  • 0 - 4 yrs
  • Andheri Mumbai
Calling Inbound Calling Customer Service
Inbound calling process for domestic logistic company.
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