Handling Customer Queries Jobs

We are looking for a dedicated and dynamic Sales Counselor to join our team in Ahmedabad. This role is ideal for recent graduates or those with up to two years of experience. As a Sales Counselor, you will play a key role in engaging with customers and promoting our services.Key Responsibilities:1. **Customer Engagement**: Interact with potential clients, understanding their needs and providing tailored solutions to help them make informed decisions.2. **Sales Support**: Assist in the sales process by following up with leads, providing product information, and addressing any questions or concerns from customers.3. **Documentation**: Maintain accurate records of customer interactions, sales activities, and follow-up actions to ensure a smooth sales workflow.4. **Collaboration**: Work closely with the sales team to share insights and feedback regarding customer preferences and market trends.Required Skills and Expectations:We are looking for female candidates who are graduates with strong communication and interpersonal skills. A positive attitude, sales-driven mindset, and the ability to build rapport with clients are essential. Candidates should be organized, detail-oriented, and comfortable working in a fast-paced environment. Proficiency in Microsoft Office and a willingness to learn will also be beneficial. You should be proactive in taking the initiative and capable of handling multiple tasks simultaneously, as you will work from our office in Ahmedabad.

We are looking for enthusiastic Crew Members to join our team in Kokrajhar, Assam. In this role, you will help create a friendly and efficient experience for our customers while supporting daily operations.Key Responsibilities:1. Customer Service: Greet customers warmly, take their orders accurately, and address any questions or concerns they may have to ensure a positive experience.2. Food Preparation: Assist in preparing food items according to established guidelines, maintaining quality and safety standards to deliver fresh and delicious products.3. Cleanliness: Keep the work area, dining area, and restrooms clean and organized, ensuring a pleasant environment for both customers and staff.4. Team Collaboration: Work closely with fellow crew members to maintain smooth operations, communicating effectively to support each other during busy times.5. Cash Handling: Accurately process cash and electronic payments, providing accurate change and ensuring accountability in all transactions.Required Skills and Expectations:Candidates should have a positive and friendly attitude, capable of working well in a team. Good communication skills are essential, as you will interact with customers daily. A willingness to learn and adapt quickly is necessary, especially in fast-paced situations. Flexibility with shifts and the ability to handle multiple tasks will contribute to your success as a Crew Member. Previous experience is not required, but completing the 12th grade is essential. Your passion for customer service and teamwork will make you an excellent fit for this role.

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

We are seeking a dedicated and hardworking Hotel Steward Chandigarh to join our team in India. The ideal candidate will be responsible for maintaining cleanliness and organization in the dining areas and kitchens, assisting in food preparation, and ensuring an excellent dining experience for our guests.Skills and Qualifications0-5 years of experience in a similar role or in the hospitality industry.Basic understanding of food safety and hygiene practices.Ability to work in a fast-paced environment and handle multiple tasks efficiently.Strong communication skills and a customer-focused mindset.Basic culinary skills and knowledge of kitchen equipment.Ability to work flexible hours, including weekends and holidays.Good teamwork and interpersonal skills.Salary - 14000 to 18000 Per MonthResponsibilitiesMaintain cleanliness and organization of all hotel dining areas and kitchens.Assist in food preparation and presentation as required.Ensure all dishes, utensils, and kitchen equipment are sanitized and properly stored.Support the kitchen staff during service and assist in serving food to guests.Follow health and safety regulations in food handling and storage.Handle customer inquiries and complaints in a professional manner.Perform inventory checks and report supplies needed to the kitchen manager.

A Caf Manager oversees daily operations, staff supervision, inventory management, and customer service to ensure profitability and high standards of food safety and cleanliness. Key responsibilities include training baristas, managing supply orders, handling financial reporting, scheduling, and promoting a positive, efficient, and welcoming atmosphere.

Manage day-to-day showroom operations ensuring smooth front-end functioning. Drive showroom sales by achieving monthly and annual sales targets. Handle walk-in customers, understand requirements, and ensure high levels of customer satisfaction. Supervise and guide showroom sales staff on product knowledge, customer handling, and billing process. Ensure proper display, merchandising, and cleanliness of showroom as per company standards. Coordinate with Warehouse Manager for stock availability, inward/outward movement, and dispatch planning. Coordinate with ERP Implementer cum Purchase Executive for stock updates, system entries, and order tracking. Ensure all sales, billing, and stock transactions are accurately entered in ERP. Monitor stock levels at showroom and raise timely requirements to avoid stock-outs. Handle customer complaints, returns, and warranty-related issues professionally. Prepare daily, weekly, and monthly sales and stock reports for management. Ensure compliance with company policies, pricing structure, and discount approvals. Support management in promotional activities, schemes, and new product launches. Train showroom staff on new products, systems, and processes. Maintain discipline, attendance, and performance of showroom team. Assist management with any additional responsibilities assigned from time to time. Strong customer handling and sales skills. Good understanding of showroom operations and inventory coordination. Basic knowledge of ERP. Leadership and team management abilities. Strong communication and negotiation skills. . Experience in hardware, sanitaryware, electricals, or building material showroom preferred. Ability to analyse sales trends and improve conversion ratios Working knowledge of GST billing process.

As a Crew Member, you will play a vital role in ensuring customer satisfaction and smooth operations in our restaurant. You will assist in food preparation, serve customers, and maintain cleanliness in the dining area. This position is perfect for those starting their career and looking to gain valuable experience.Key Responsibilities:1. Customer Service: Greet and assist customers with menu selections, take orders, and ensure a pleasant dining experience. A friendly and approachable attitude is essential to make customers feel welcome.2. Food Preparation: Help in preparing ingredients and assembling food items according to set recipes and standards. Attention to detail in food presentation is important for maintaining quality.3. Cleaning Duties: Maintain cleanliness in work areas, including dining spaces, kitchen, and restrooms. Regular cleaning helps ensure a safe and tidy environment for both customers and staff.4. Team Collaboration: Work alongside fellow crew members to support each other during busy times. Effective teamwork is crucial for providing quick and efficient service.Required Skills and Expectations:Candidates should have a completed 12th grade education and be eager to learn. A positive attitude, strong communication skills, and the ability to work in a fast-paced environment are essential. Flexibility in working hours and a commitment to delivering excellent service will help you succeed in this role. Previous experience is not mandatory, but a desire to grow in the hospitality industry is encouraged.

We are looking for enthusiastic Crew Members to join our team in Shillong. This entry-level position is perfect for individuals eager to learn and grow in a dynamic environment. As a Crew Member, you will be responsible for assisting customers and providing excellent service. Key responsibilities include:- Customer Service: Greet and assist customers, ensuring a positive experience from the moment they enter. You will answer questions and provide information about our products.- Order Preparation: Prepare food and beverages accurately and efficiently, following standard procedures to ensure quality and consistency. You will work closely with your team to meet customer orders promptly.- Cleanliness and Organization: Maintain a clean and organized workspace. This includes cleaning tables, counters, and equipment, ensuring you follow health and safety guidelines.- Team Collaboration: Work as part of a team to ensure maximum efficiency during busy times. Communicate effectively with coworkers to keep the workflow smooth.Required skills and expectations include being a strong communicator with a friendly demeanor. You should be reliable and punctual, understanding the importance of teamwork. Attention to detail is crucial, especially in food preparation and cleanliness. A willingness to learn and adapt in a fast-paced environment will be essential for your success in this role. This position is ideal for individuals with a passion for delivering great experiences and who are looking to grow professionally.

We are looking for enthusiastic Crew Members to join our team in Dimapur, India. This full-time position is perfect for individuals who are passionate about customer service and eager to learn. Prior experience is not required, making it an excellent opportunity for fresh graduates.Key Responsibilities:1. **Customer Service**: Greet and assist customers in a friendly manner, ensuring they have a positive experience.2. **Order Management**: Take and process customer orders accurately and efficiently, while handling cash and payment methods with care.3. **Food Preparation**: Assist in preparing food and beverages according to standard recipes, maintaining hygiene and safety standards.4. **Team Collaboration**: Work closely with team members to ensure smooth operation in a fast-paced environment.5. **Cleanliness**: Keep the work area, kitchen, and dining spaces clean and organized throughout your shift.Required Skills and Expectations:Candidates should possess good communication skills and a friendly attitude to interact well with customers and teammates. Being a team player is essential, as well as the ability to work under pressure during busy hours. Flexibility in working hours is important, as shifts may vary. Additionally, basic math skills are needed for handling transactions, and a willingness to learn and adapt to new tasks is highly valued. Ideal candidates will have a positive attitude and a commitment to delivering excellent service.