Handling Customer Queries Job Vacancies in Navi Mumbai

We are looking for enthusiastic and confident candidates for the Customer Service Voice Process. The role involves handling inbound/outbound calls, assisting customers with their queries, and providing accurate information with a positive attitude.Roles & Responsibilities: Handle customer calls professionally and politelyUnderstand customer queries and provide proper solutions. Maintain call quality and customer satisfactionUpdate customer details in the system.Follow company guidelines and call procedures.

We're also hiring for a Customer Service Coordinator role! In this role, you-ll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!

we are hiring for International Bpo Executive Location -Thane, Ghansoli, Turbhe , Airoli

we are hiring for customer care executive Fresher and Experience Both salary will start from 15k to 20k

About the jobProschool a group company of IMS Learning. We provide training (Offline & Online) for various courses in Finance, Accounting and Analytics at our Training Centres Pan India. Know more about us on www.proschoolonline.comLocation: Andheri East / Borivali /Thane / JuinagarJob RoleThis is a sales profile job and we are looking for candidates with good communication and who are sales driven. The job entails:- 1. Lead Conversion, generating revenue for the courses/programs assigned and achieving the monthly targets assigned.2. Counseling prospective candidates for programs/courses and pitching the suitable course to the prospective enquirers.3. Handling inquiries- walk ins, telephonic, emails etc, calling on hot leads and documenting the same in the company's CRM software.Work Requirements1. Work from Office Profile.2. Saturday and Sunday mandatory working. One Week off on a week day. Holidays and Leaves as per company policy.3. Six Days a week - 8.5 hours work shift (DAY SHIFT). Timings 10.30 am to 7.00 pm.

Handling Telesales Inbound & Outbound calls / Call prospective clients / Making follow-up calls and fixing appointments for the site visits / Handling customer queries related to our real estate projects / Should give the detail information about the projects to the clients over the telephone. / Follow-ups must be done in a timely & able to generate sales / Calling new & existing clients (Lead Generation)/ Maintain Client database

Job Title: Customer Service ExecutiveJob Location: MumbaiSalary: Rs. 15000 20000 per monthAbout Us: We are a seed-funded, stealth-mode startup working in Pharmaceutical Supply Chain technology solutions in India, addressing the Indian Pharma Market (Rs 2 Lakh+ Crore, Price to Retailer).About the Role: Play a key role in improving the customer experience by resolving customer issues, ensuring client satisfaction and identifying areas for improvement.What Will You Do:Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolutionEstablishing a positive rapport with all clients and customers in person or via phoneHelping customers choose the right product for their requirements and budgetHandling customer concerns and complaints promptly with an easy-to-follow solutionInforming customers of upcoming promotions or dealsFixing customer training based on their availabilityForming reports based on customer satisfaction statisticsConducting customer satisfaction surveys to understand what areas of the company's services need improvementsWhat Will You Need to Succeed:12th Standard Pass, preferably a diploma in Computer Application Strong communication skillsProficiency in verbal and written communication in English and Hindi Strong problem-solving and analytical skillsDisplay a willingness to learn about the company's products and services.Must be efficient and adaptable to changing customer needs and situations.Proficient in using MS-Office.

Need 50 Nos Male Female for Customer service. Good Communication. Salary - 15000 to 20000.Weekly and monthly Incentives. Immediately Joining.

Urgent requirement for IT Sales Manager (Web/Cloud/Security) for Mumbai Location Skill: IT Sales (Web/Cloud/Security) Total exp: 2+Yrs Job Location: Mumbai Notice Period: Urgent your responsibilities will be to: Identify business opportunities and target markets Make initial customer contact through visits or calls Identify each potential customers needs Formulate business proposals according to customers business needs Negotiate prices and variations in prices and specifications Manage account management and expansion activities Develop new opportunities and close existing ones Build meaningful relationships within the company and outside Develop detailed territory plans Ensure appropriate and timely delivery of service and products Follow up on service and / or product once the delivery has been made Research market trends and products Arrange meetings with potential clients Challenge objections in order to get the customer to buy a product Liaise with suppliers to ensure appropriate product delivery Check quantity and quality of products prior to delivery Record sales information and maintain customers records Make rapid calculations of costs in order to provide temporary quotations Prepare sales reports by analyzing and summarizing information Review self-sales performance with a view to improve it.Youll need to have:1) A degree/technology 2) 2+ years of experience in DLP solutions, AWS Service & Cloud Backup Solutions sale and Marketing3) A year experience in cloud/VM technologies 5) Excellent English communication, planning and negotiation skills.

We are Urgently Looking for Kitchen Helper. Preparing Dishes of Ice Creams, Routine Cleaning of Parlour

- Communicate with customers via phone, email or chat- Provide knowledgeable answers to questions about product, pricing and availability- Work with internal departments to meet customer's needs- Process all guest check-ins, check-outs, and villa change/late check-out requests. Secure payment;- Communicate to appropriate staff when guests are waiting for an available villas. Advise guest of messages. Clear departures in computer system. - Coordinate with Housekeeping to track villa status and guest concerns and File guest paperwork or documentation. Operate telephone switchboard station.Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information.Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests satisfaction.Count and secure balance payments at beginning and end of shift.QualificationsAt least 1 - 3 years' of relevant work experienceExcellent phone etiquette and excellent verbal, written, and interpersonal skillsAbility to multi-task, organize, and prioritize workPlease Note: Only From the Hospitality Experience can apply.RegardsSonam ShresthaSenior HR

Conducting customer satisfaction surveys to understand what areas of the company's services need improvements Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Curating streamlined email and social media communication mediums for offers, updates and much more Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Fixing appointments based on the availability of customers and clients Interacting with customers to ensure they have a desirable and shareable experience. Strong phone contact handling skills and active listening Familiarity with CRM systems and practices.

Generate inquiries Attending clients Minimum experience of at least 5 year in relevant real estate field is required Calling client Meeting clients Good communication skills Closing sales

We're also hiring for a Customer Service Coordinator role! In this role, youll:Engage with customers to understand their needs and explain our services.Coordinate with technicians/vendors for timely service delivery.Resolve customer queries professionally and promptly.Maintain accurate service records for seamless operations.Join us to deliver exceptional service and grow your career with Easy Services!