12

Handling Customer Queries Job Vacancies in Pune

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Looking For International Customer Support Executive

Cresta Kans

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Pune
Customer Relationship International BPO Proficiency in English BPO Customer Service Inbound Process Handling Customer Queries US Shift Night Shift
We
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Looking For Cafe Manager

Culine Collective Pvt Ltd

  • 3 - 5 yrs
  • 2.5 Lac/Yr
  • Punawale Pune
Team Coordinator Customer Relationship Handling Customer Queries Restaurant Service
Day to day handling of operations in cafe
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Customer Care Executive Voice Process

Anshri HR Solution

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Pune
Marathi Hindi BPO English Handling Customer Queries Computer Typing Basic Computers
Job DescriptionCustomer Care Executive (Hindi / English / Marathi Process)Company: Taurus BPO Services India LLPLocation: Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014Department: Insurance Process Voice SupportContact Person: HR Akid (Mention as Reference during Walk-in)About Taurus BPO:Taurus BPO Services India LLP is a rapidly growing business process outsourcing firm that specializes in insurance process management. We are committed to delivering exceptional customer service experiences through professional communication, empathy, and efficiency.Position Overview:We are hiring energetic and customer-focused Customer Care Executives for our Insurance Voice Process. The role involves interacting with customers via calls, resolving their queries, and ensuring a seamless service experience.Key Responsibilities:Handle inbound and outbound calls related to insurance products and services.Assist customers with policy information, renewals, payments, and claims.Update and manage customer records accurately in the internal systems.Provide professional and polite communication to ensure high customer satisfaction.Meet daily and monthly targets for quality, productivity, and call handling.Coordinate with internal departments to resolve customer issues promptly.Eligibility Criteria:Education: HSC / Undergraduate / Graduate (any stream)Experience: Fresher to 6 months (BPO or customer service preferred)Languages Required: English, Hindi, MarathiShift Timing: Day Shift (Office-based, Full-time)Skills Required:Excellent verbal communication skills in English, Hindi, and MarathiGood listening ability and patience to handle customer queriesBasic computer knowledge and typing skillsPositive attitude and willingness to learnSalary & Benefits:Salary Range: 12,000 17,000 per monthFixed Salary + Attractive Incentives (up to 45,000/month based on performance)Growth opportunities in the insurance process domainFriendly and supportive work cultureWalk-in Interview Details: Venue: Taurus BPO Services India LLP, Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra 411014 Contact Person: HR Akid Note: Walk-in directly and mention HR Akid as a reference during the interview.Skills & RequirementsRequired SkillsExcellent verbal communication skills in English, Hindi, and MarathiGood listening ability and patience to handle customer queriesbasic computer knowledge and typing skillsPreferred SkillsPositive attitude and willingness to learnExperience0 - 1 yearsEducationGraduation (10 + 2 + 3)Age Range18 - 34 yearsLanguages RequiredEnglish, Hindi, Marathi
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Customer Success Executive Jobs For B.C.A Freshers

Inclined Digital Pvt Ltd

  • 0 - 3 yrs
  • 4.5 Lac/Yr
  • Pune
Good Communication Skills Customer Management Customer Handling Handling Customer Queries
Key Responsibilities:Proactively contact prospective clients via outbound calls, emails, or messages to introduce and explain insurance products.Identify customer needs and financial goals to recommend suitable insurance plans (Life, Health, Motor, etc.).Provide accurate information about product features, benefits, pricing, and policy terms.Handle customer queries, objections, and concerns with professionalism and empathy.Maintain detailed records of interactions and outcomes in CRM systems.Follow up with leads to ensure timely conversion and customer satisfaction.Work closely with internal teams to ensure smooth policy issuance and customer onboarding.Meet or exceed monthly and quarterly sales targets.Stay updated with industry trends, product updates, and compliance guidelines.Ensure adherence to company policies and regulatory standards in all interactions.
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Hotel Steward

BOP Hospitality

  • 1 - 2 yrs
  • Pune
Hospitality Room Service Steward Activities Restaurant Service Handling Customer Queries Hotel Sales Good Communication
We have vacant of 5 Hotel Steward Jobs in Pune, Experience Required : 1 Year Educational Qualification : 12th Pass Skill Hospitality, Room Service, Steward Activities, Restaurant Service, Handling Customer Queries, Hotel Sales, Good Communication etc.
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Sales Counselor (Female Candidates Only)

Counseling Shortcuts

Handling Customer Queries Negotiation Skills Convincing Power Client Counselling Sales Good Communication Problem Solving Inter Personal
A business development sales counselor plays a crucial role in enhancing a company's growth by overseeing the entire sales lifecycle, from initial engagement to the ultimate conversion i.e. enrollment in the program. This position involves engaging with parents or adult learners who have participated in a demo class and experienced the product. The counselor conducts thorough video counseling sessions, guiding decision-makers towards informed decisions leading to a purchase.Selected intern's day-to-day responsibilities include:1. Actively seek out new sales opportunities through cold calling, networking, and social media2. Call 140-250 leads every day3. Set up meetings with potential clients4. Generate trial classes, demos, and assessments by pitching parents to take our program and AI-powered career assessments5. Negotiate/Close deals and handle complaints or objections6. Follow and achieve the department's sales goals on a monthly, quarterly, and yearly basis (3L revenue per month)7. Go the extra mile to drive sales8. Use the right sales strategy and accomplish 1 Lac of revenue in 3 months, thus achieving a license to sell (L-2-S)Other requirements1. Proficiency in English2. Thorough understanding of marketing and negotiating techniques3. Fast learner and passion for sale4. Self-motivated with a results-driven approach5. Proven experience in sales or relevant roles is a plus6. A friendly and energetic personality with a customer service focus7. Willing to work 6 days a week in a fast-paced startup8. Ready to work and join immediately9. Female candidates preferred10. Hindi as the first language preferred
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Assistant Store Manager

Kaka Halwai Foods Pvt Ltd

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Tilak Road Pune
Inventory Stock Taking Stock Closure Billing Coordinator Handling Customer Queries Customer Management
The Retail Store Manager is responsible to oversee the daily operations of thestore. Plan, monitor and product inventory, purchasing and sales. Work closelyto coordinate and determine the most cost-effective marketing and assemble the bestpossible sales team. Serve as a positive role model by providing training and maintaining the skills and safetyof current staff to promote the Transitional Employment Program. Store managers must address customerneeds by immediately resolving conflict and inspiring long-term customer relationships.
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Monitor (Operations)

Freedom From Diabetes

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Deccan Gymkhana Pune
Query Handling Customer Satisfaction BPO Customer Support Executive
Job Title: Monitor (Operations Cluster)Job Overview:A Monitor is a key role in our organization responsible for overseeing and managing various operational functions to ensure smooth business operations. The Monitor is typically part of the Operations Cluster team. The specific job responsibilities include the following:Duties and Responsibilities:1. App Installation- App activation refers to the process of activating or initializing a software application on a device, such as a smartphone, tablet, or computer so that it can be used by the end user. App activation typically involves a series of steps, including installing the app, setting up user accounts, configuring settings, and accepting terms and conditions. The purpose of app activation is to enable the app to function fully and provide its intended features and functionality to the user.2. Appointment scheduling- It refers to the process of setting up appointments or meetings between Participants at mutually agreed-upon dates, times, and locations with experts as per requirement. It involves coordinating the availability of multiple parties and allocating time slots for specific appointments or events.3. Onboarding and follow-up calls- are two distinct stages in the customer engagement process. Onboarding calls typically occur at the beginning of a customer's journey with a company, while follow-up calls take place after the initial onboarding process and are intended to maintain and deepen the customer relationship.4. Customer query resolution- refers to the process of addressing and resolving customer inquiries, questions, or concerns in a satisfactory manner. It involves actively listening to the customer's query, understanding their needs, and providing accurate and helpful information or solutions to address their concerns.5. Uploading health reports in a system- typically involves the process of digitally submitting or attaching health-related documents, such as medical test results,
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Back Office Executive (Female)

Acevoyages International Pvt Ltd

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Senapati Bapat Road Pune
Handling Customer Queries Back Office
Hiring for 20 Back Office Executive Jobs in Senapati Bapat Road, for Freshers,Required Educational Qualification is : Higher Secondary,B.A,B.C.A,B.B.A,B.Com with Good knowledge in Handling Customer Queries etc.
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Branch Manager

Vernik Technology

Branch Administration Branch Incharge Branch Manager Strategic Planning Revenue Generation Operation Manager Handling Customer Queries Business Development Operations Branch Sales Manager Customer Support Employee Relations
100% Team Handling Profile Branch responsibilities.Work closely with the external payment and fin-tech ecosystem to keep abreast of the best-in-class industry solutions. Identify right partners and implement and scale across brands.Manage budget and allocate funds appropriatelyCandidate to manage bouquet of payments services / Managing Payment Gateway and VPA's creation on the Bank Channels / UPI Transactions where Merchant is acquired by the bankDirect all operational aspects including distribution operations, customer service, human resources, administration and salesFor this, we need a person with excellent people skills, sound hard skills and ability to work under deadlines while leading the team and managing the office affairs efficiently.We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation.Absolutely responsible for the performance of the Branch.Responsible for managing assigned business activities, initiatives and related operations to achieve business plans and profitability of the branch.Achievement of incremental number and value targets for Liabilities (CA, SA, FD); Assets. (Home, Auto and other assets) and Fee Products (MF, LI, GI, Gold and other fee products).You will drive business, manage staff, foster a positive environment, and ensure customer satisfaction and proper branch operationExplore mutually beneficial partnerships with bank partners/wallets/payment networks to give ABFRL consumers offers and cash backsExperience Minimum 6 to 9 years experienceDriven Attitude Charismatic Leadership Strong Customer Service SkillsAble to motivate and build confidence of team to achieve targetCandidates age limit between 30-45 yrs is preferred and residing in and around the specified location / Region
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Sales Engineer

Sphar Enterprises

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Pune
Industrial Sales Technical Sales Industrial Marketing Negotiation Skills Handling Customer Queries Sales Engineer Sales Coordinator
SPHAR Enterprises looking for a motivated and experienced Sales Engineer for our sales department. Your goal will be to provide outstanding customer service to our clients by developing effective sales procedures, implementing customer loyalty programs, and setting customer satisfaction goals. To be successful in this role, you must be a detail-oriented self-starter with a proven track record of customer-centric decision making, excellent leadership and interpersonal skills; and the ability to bring your strategic vision and innovative approach to lead. Responsibilities :Should have experience in sales of Screw Air Compressors, Reciprocating Air Compressors, Oil free Air Compressors etc. To ensure monthly sales of compressors & allied accessories as per the target To ensure timely follow up of enquiries for generating sales. Responsible for developing new customers for sales business. Develop comprehensive list of target big business houses / customers and execute sales strategies. To participate in Review with necessary data & Action Plan Having sound technical knowledge of air compressor packages. To collect all the receivables and maintain a debt free AR. Take care of business development, order execution and price negotiations. To ensure timely updation of CRM. Analysing data thru CRM to identify scope of improvement. Listening to customer requirements and presenting appropriately to make a sale. Maintaining and developing relationships with existing customers in person, calls and emails. Cold calling to arrange meetings with potential customers to prospect for new business. Responding to incoming email and phone inquiries. Acting as a contact between a company and its existing and potential markets. Negotiating the terms of an agreement and closing sales. Gathering market and customer information. Representing company at trade exhibitions, events, and demonstrations. Negotiating on price, costs, delivery, and specifications with buyers.
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Customer Service Executive

G&R Management Consultancy

Excellent in English Language Good Communication Handling Queries International Process Customer Service
Candidates must be excellent in English language for international processCandidates applying should have knowledge on troubleshooting, GPS, and Billing.Should be experience in only international BPO
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