17

Handling Customer Queries Job Vacancies in Mumbai

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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Mumbai
Good Communication Skills Soft Skills Interpersonal Skills Active Listening Troubleshooting Skills Problem Resolution Handling Customer Queries Upselling Customer Relationship International BPO Customer Service Outbound Process BPO Telemarketing Proficiency in English
Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________
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  • 2 yrs
  • 6.0 Lac/Yr
  • Bandra West Mumbai
Client Counselling Good Communication Handling Customer Queries Convincing Power
Communicate with US & Canadian clients via phone calls, emails, WhatsApp, and video meetingsUnderstand client requirements and provide clear, accurate information about servicesHandle inbound and outbound calls professionally during North American business hoursFollow up with leads, clients, and partners in a timely mannerMaintain proper records of client interactions and communication logsCoordinate with internal teams to ensure smooth service deliveryAddress client queries, concerns, and objections politely and confidentlyBuild long-term relationships with international clientsEnsure compliance with company communication standards and processes
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Looking For Hotel Steward

Shramik Event & Management

  • 1 yrs
  • 1.3 Lac/Yr
  • Virar West Mumbai
Hospitality Steward Activities Good Communication Restaurant Service Handling Customer Queries
We are looking for friendly and energetic waiters to provide excellent customer service. Responsibilities include taking orders, serving food and beverages, maintaining table cleanliness, and ensuring guest satisfaction. Candidates should have good communication skills, a positive attitude, and the ability to work in a fast-paced environment. Prior experience is an advantage but not mandatory.
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Customer Service Coordinator Handling Customer Queries MIS Preparation Basic Computer Skills Preparation QSR Inventory
We are looking for 35 Team Member Operations Posts in Mumbai, Mumbai Harbour, with deep knowledge in Customer Service Coordinator, Handling Customer Queries, MIS Preparation, Basic Computer Skills, Preparation, QSR, Inventory and Required Educational Qualification is : Higher Secondary, Secondary School
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  • 1 yrs
  • 0.8 Lac/Yr
  • Andheri East Mumbai
Handling Customer Queries
Please Forward This Massage To The Needy One' *Urgent Requirements For Team member **Cafe Interview Time:- 11:00am To 5:00pm Only Male Candidates Required Job Profile:- Cafe Partner work in cafe kitchen* Cafe kitchen handling* *Job location:- all Mumbai ( Near To Home )Salary Details:-12800 In Hand PF+ESIC *500 Attendance bonus, + incentives Note:- Bus Facility Not AvailableDuty Timing: First shift Morning 7am to 4pmSecond shift 2pm to 11pmThird shift Night 11pm to 8amContact person: JYOTI PATHAK *Number:-*9833402446This Job Is Totally Free Of Cost Please Share Your Friends Or Groups
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Lower Parel Mumbai
Customer Support Executive Software Support Software Troubleshooting Handling Customer Queries ERP Support ERP Training ERP Consultant Software Training Basic Accounting Knowledge Basic Computers Problem Solving Customer Relationship Management Customer Relationship GST
Customer Support Executive Torero Softwares Ltd (Medica Ultimate) Location: Lower Parel East, Mumbai Job Type: Full-timeAbout Torero Softwares Ltd:Torero Softwares Ltd provides Medica Ultimate, a trusted ERP solution for Pharma, FMCG, Surgical, General, Generic sector CNF, distributors, and retailers across India. Our software helps businesses manage operations efficiently, stay GST-compliant, and drive growth.Role Overview:We are hiring a Customer Support Executive to assist clients with software-related queries, accounting, and GST. This role also includes training customers on Medica Ultimate to ensure smooth adoption and usage.Key Responsibilities: Client Assistance Provide step-by-step guidance to resolve software, accounting, and GST-related queries. Software Training Conduct hands-on training to help users understand and maximize Medica Ultimates features. Collaboration & Learning Work with the technical team to stay updated on new software enhancements.Who Can Apply? Education: Commerce graduate preferred. (Freshers with accounting & GST knowledge are welcome!) Alternative Eligibility: 12th pass with experience in customer support (preferably software-related). Skills Required:Strong communication & problem-solving skills.Basic accounting & GST knowledge.Familiarity with remote support tools (e.g., Anydesk, TeamViewer) is a plus. (Optional)Work Schedule: Monday to Saturday 10:00 AM to 7:00 PMWhy Join Us? Hands-on Experience Work with a well-established ERP solution. Career Growth Opportunities to learn and develop professionally. Supportive Team Work in a collaborative and learning-focused environment. Apply Now!Send your CV via WhatsApp: 9702074236, Email: simran.jain@torero.in, or Call: 9702074236.
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Sales Counselor (0-5 Years)

IMS Proschool Pvt. Ltd.

Educational Sales Technical Skills Career Counsellor Analytical Skills Handling Customer Queries Negotiation Skills Good Communication Convincing Power Sales Process
About the jobProschool a group company of IMS Learning. We provide training (Offline & Online) for various courses in Finance, Accounting and Analytics at our Training Centres Pan India. Know more about us on www.proschoolonline.comLocation: Andheri East / Borivali /Thane / JuinagarJob RoleThis is a sales profile job and we are looking for candidates with good communication and who are sales driven. The job entails:- 1. Lead Conversion, generating revenue for the courses/programs assigned and achieving the monthly targets assigned.2. Counseling prospective candidates for programs/courses and pitching the suitable course to the prospective enquirers.3. Handling inquiries- walk ins, telephonic, emails etc, calling on hot leads and documenting the same in the company's CRM software.Work Requirements1. Work from Office Profile.2. Saturday and Sunday mandatory working. One Week off on a week day. Holidays and Leaves as per company policy.3. Six Days a week - 8.5 hours work shift (DAY SHIFT). Timings 10.30 am to 7.00 pm.
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  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Mumbai
Customer Service Telecalling Telecaller Customer Query Solving Query Solving Customer Care Executive Customer Handling Service Support Inbound Calling Outbound Calling CRM Friendly
Pravaayu Healthcare Pvt LtdKey Skill: Tele-consultantJob Summary:The Tele-Consultant plays a crucial role in connecting with potential patients, understanding their healthcare needs, and scheduling appointments at our clinic. This position requires excellent communication skills, a patient-centered approach, and the ability to drive appointment bookings effectively.Key Responsibilities: Patient Consultation: Engage in consultative conversations to understand patients'healthcare requirements, concerns, and preferences. Appointment Scheduling: Schedule appointments for potential patients, ensuring anefficient use of clinic resources and provider availability. Clinic Services: Provide information about the clinic's services, healthcare providers, andprocedures to address patient inquiries. Appointment Follow-Up: Conduct follow-up calls to ensure patients attend their scheduledappointments and address any questions or concerns. Appointment Reminders: Send appointment reminders to confirmed patients to reduceno-show rates. Database Management: Maintain accurate and up-to-date records of potential patients,appointments, and interactions in the clinic's CRM system. Performance Targets: Achieve and exceed performance targets related to appointmentbooking and patient engagement. Patient Feedback: Gather feedback and suggestions from potential patients to improveappointment booking processes and services. Training and Development: Participate in ongoing training and development to stay updated on clinic services and communication techniques.High school diploma or equivalent; a degree in a relevant field is a plus.Previous experience in teleconsulting, telemarketing, or a related customer engagement role is preferred.Excellent communication and interpersonal skills.Proficiency in using phone systems and customer relationship management (CRM) software.Interested candidates can send cv on ritika.kapadia@pravaayu.com/hr@pravaayu.com
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Jobs by Popular Location

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Mumbai
Inbound Calls Handling Customer Support Coordinator Solving Queries Voice Process Executive
Customer support voice process role - Handling calls on a particular product, solving queries calls from the customers and interacting on calls
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Customer Service Representative

Zaverchand Sports Pvt Ltd

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Mumbai
Computer MS Word Power Pint Microsoft Excel Communication Skills Handling Customer Queries Call Coordinator Email Support Executive Customer Service
Urgently Requirement for Customer Service Representative. Computer Knowledge Must and Talking to Customer On Phone Callfluent English & Good Communication Skills
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Customer Support Specialist - Logistics

Aramona Cargo India Pvt Ltd

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Andheri East Mumbai
Customer Support Customer Service Communication Skills Handling Customer Queries Logistics Operations
The Customer Support Specialist is the engine of any industry. Utilizing a high energy approach, maintain and further develop quality relationships with existing or new customers and carriers. The CSS will clearly identify current customer needs for our service and how they can benefit from partnering with us on every shipment. Schedule or reschedule pickup and delivery appointments. Providing excellent customer service is essential in this position. Customer Service and industry experience preferred but not required.Responsibilities: Will be able to handle all the customers queries. Trace and trace for on time pickups and deliveries and update. Set pick-up and delivery appointments with Shipping lines, NVOCC Agents, Co-Loaders and Air lines Proactively provide tracking updates to customers and sales team. Conduct customer interactions via email and phone contact. Identify and communicate ways the company can continuously improve in its operations. Prioritize tracking and appointment setting based on time constraints and customer priority.Experience: Sales, Marketing, or Customer Service experience preferred but not required. Experience in the logistics industry a plus. Working knowledge of the company operations preferred. Ability to work well under stress and communicate professionally. Excellent written and verbal communication skills. Experience working in a deadline driven environment. Ability to work in stressful situations. Ability to multitask required. Attention to detail.
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Branch Manager

Vernik Technology

  • 6 - 10 yrs
  • 22.5 Lac/Yr
  • Mumbai +1 Pune
Branch Administration Branch Incharge Branch Manager Strategic Planning Revenue Generation Operation Manager Handling Customer Queries Business Development Operations Branch Sales Manager Customer Support Employee Relations
100% Team Handling Profile Branch responsibilities.Work closely with the external payment and fin-tech ecosystem to keep abreast of the best-in-class industry solutions. Identify right partners and implement and scale across brands.Manage budget and allocate funds appropriatelyCandidate to manage bouquet of payments services / Managing Payment Gateway and VPA's creation on the Bank Channels / UPI Transactions where Merchant is acquired by the bankDirect all operational aspects including distribution operations, customer service, human resources, administration and salesFor this, we need a person with excellent people skills, sound hard skills and ability to work under deadlines while leading the team and managing the office affairs efficiently.We are looking for a talented Branch manager to assign and direct all work performed in the branch and to supervise all areas of operation.Absolutely responsible for the performance of the Branch.Responsible for managing assigned business activities, initiatives and related operations to achieve business plans and profitability of the branch.Achievement of incremental number and value targets for Liabilities (CA, SA, FD); Assets. (Home, Auto and other assets) and Fee Products (MF, LI, GI, Gold and other fee products).You will drive business, manage staff, foster a positive environment, and ensure customer satisfaction and proper branch operationExplore mutually beneficial partnerships with bank partners/wallets/payment networks to give ABFRL consumers offers and cash backsExperience Minimum 6 to 9 years experienceDriven Attitude Charismatic Leadership Strong Customer Service SkillsAble to motivate and build confidence of team to achieve targetCandidates age limit between 30-45 yrs is preferred and residing in and around the specified location / Region
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nariman Point Mumbai
Prefers Call Center Back Ground Handling Customers Queries and Requirements Client Relationship Executive Customers Relationship
Must have 0 1 years of experience Good communication skills (written & verbal)Prefers call center back ground handling customers queries and requirements
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Counter Staff

Shubhkamal Enterprises (Naturals Ice Cream)

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Andheri West Mumbai
Counter Staff Steward Activities Kitchen Assistant Handling Customer Queries Housekeeping
To work in a branded QSR chain as a staff and help in all restaurant activities.- To serve Ice cream - Greeting the Guests- Keeping the guest & staff areas Clean- To give hospitality & maintain hygiene at all times- Help in other restaurant operations
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Circle Sales Head

hirekaro global Services

Sales Team Leader Team Coordinator Relationship Manager Handling Customer Queries Corporate Sale
We are looking for a Circle Head - Sales for one our NBFC client who can drive sales through corporate DSA Channels and take ownership and deliver results. Responsible for onboarding of new DSA / Corporate DSA. Preparing sales related reports including daily call reports, weekly reports, sales projection report, monthly sales plan etc. Develop and maintain DSA relationships. Owning and hitting/exceeding Monthly sales targets. Would be responsible to manage a team size of 3-6 sales employees. Coordinate with credit team/Disburse team. Follow up with clients for on time submission of financials and related documents, getting proposals approved/Renewed, Documentation & Disbursal of facilities. Achieve the sales revenue target allocated for the defined period. Identify hiring needs, select and train new salespeople. To provide timely feedback to senior management regarding sales performance of the team. Should have experience in NBFC DSA vertical Mandatory. Experience & Skills Required: Has at-least 3 - 6 years of work experience in the PL industry with good market network and connect available. Has clear understanding in PL product and policy along with Foyer, eligibility, IRR, ROI Segments, cross sell etc. Has a team ready to move-in with him or can hire from the market once joined. Ability to lead and motivate a high-performance sales team. Product experience in Personal Loan is important. Team player should be able to work under pressure. Willingness to travel as and when needed. Good networking skills. Good Communication Skills. Experience in managing and directing a sales team. Knowledge of the local territory and language is preferred.
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HR Executive HR Manager Marketing Communication Handling Customer Queries
We are looking for 3 Good Looking & Presentable HR Manager Posts in Goregaon East, Mumbai, Maharashtra with deep knowledge in Human Resource Management, Employee Relations, HR Operations, Corporate HR and Required Educational Qualification is : Higher Secondary, Advanced/Higher Diploma, Other Bachelor Degree. Responsible for Helping Senior HR, Shortlisting Candidates & Scheduling Interviews, Maintaining Staff Records. Good Verbal & Written Communication skills. Must know to communicate & negotiate with vendors.
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Basic Computer Knowledge Handling Customer Queries
Mumbai, Hyderabad Airport Vacancy...Ground Handling Agency company req Profile : Customer Service AssociateSalary: 23500 ctcQualification: GraduationMin Height: 5.5 InchesCommunication Skills must be excellent. Share your resumeContact HR = Yuvraj singh
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Apply to 17 Handling Customer Queries Job Vacancies in Mumbai