Guest Relation Executive Jobs

Responsibilities:Welcome VIP guests and ensure a premium experienceHandle guest requests, complaints, and special arrangementsMaintain high standards of hospitality and serviceCoordinate with all departments for smooth guest serviceRequirements:Excellent communication & grooming standardsFluent in English (additional languages preferred)Degree/Diploma in Hospitality preferredExperience in hotel/cruise industry is an advantageSkills:Customer service excellenceProblem-solving & multitaskingProfessional attitudeSalary: Attractive package + incentives + benefits (food/accommodation on cruise)

We are looking for a motivated Hotel Assistant to join our team in Tinsukia, Assam. This entry-level position is perfect for individuals who have recently completed their 12th grade and are eager to learn about the hospitality industry.As a Hotel Assistant, your main responsibilities will include:- **Guest Support:** Welcome guests upon arrival and assist them with check-in and check-out processes, ensuring a warm and friendly experience.- **Room Preparation:** Help in preparing rooms and common areas for incoming guests by keeping them clean and well-maintained.- **Front Desk Assistance:** Assist at the front desk by answering phone calls, responding to inquiries, and managing reservation systems under the supervision of senior staff.- **Inventory Management:** Help track and manage hotel supplies, notifying management when items are low or need to be reordered.To succeed in this role, you should possess strong communication and interpersonal skills to effectively interact with guests and team members. Attention to detail is critical, as well as the ability to work in a fast-paced environment. A positive attitude and a willingness to learn are essential, as this role serves as a foundation for your career in hospitality. Previous experience is not required, making this position ideal for enthusiastic individuals looking to start their journey in the hotel industry.

Guest Service Representative Responsibilities:Greeting guests upon arrival and making them feel welcomed.Administering check-ins and check-outs.Providing front desk services to guests.Assigning rooms and taking care of administrative duties.Delivering mail and messages.Processing guest payments.Coordinating with bell service and staff management.Being a source of information to guests on various matters such as transport and restaurant advice.Processing meal and beverage requests.Accommodating general and unique requests.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

As a Sales Executive, you will be responsible for promoting and selling products to customers. You will be required to communicate effectively with customers, understand their needs, and provide solutions to meet those needs. You will need to work closely with the sales team to achieve targets and generate revenue for the company. Strong communication skills and a passion for sales are essential for this role. A high school diploma or equivalent is required for this position. This is a full-time position based in Delhi, India.

We are looking for 43 Urgent Vacancy For Fire Safety Officers Posts in Jammu, Srinagar, Jamshedpur, Ranchi, Belagavi, Bellary, Mangalore, Bidar, Gulbarga, Hubli, with deep knowledge in Help Desk Executive, receptionist, Airport Passenger Service Associate, Passenger Handling, Guest Relations, Customer Relationship, fire and Required Educational Qualification is : Secondary School, Vocational Course, Diploma, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Any Master Degree

Job SummaryA Flight Attendant (Fresher) is responsible for ensuring the safety, comfort, and well-being of passengers during flights. This role involves providing excellent customer service, performing safety procedures, and maintaining a pleasant travel experience for all passengers. Freshers receive full training from the airline before joining duty.Key Responsibilities1. Passenger SafetyConduct safety demonstrations and ensure passengers follow safety instructions.Check safety equipment, cabin doors, and emergency systems before take-off.Assist passengers during turbulence, medical situations, or emergencies.2. Customer ServiceGreet passengers during boarding and assist with seating.Address passenger needs, queries, and concerns politely.Provide special assistance to elderly passengers, children travelling alone, and passengers with disabilities.3. In-Flight ServiceServe meals, snacks, and beverages.Ensure cabin cleanliness throughout the flight.Make announcements and share flight updates with passengers.4. Cabin ManagementMonitor and maintain cabin safety standards.Coordinate with pilots and fellow crew members.Handle passenger complaints or conflicts professionally.Skills & Competencies for FreshersStrong communication and interpersonal skillsPositive attitude and confidenceAbility to stay calm under pressureCustomer-focused approachTeamwork and time-management skillsProfessional appearance and grooming standardsEligibility & QualificationsMinimum education: 10+2 / Any GraduateFluency in English (other languages are an advantage)Age: Typically 1840 years (varies by airline)Height requirements depend on airlineGood physical fitness; no visible tattoos (as per airline policy)Work EnvironmentRotational shifts, long working hours, and frequent travelInteraction with diverse passengersMust adapt to changing time zones and irregular schedules

Front Desk ExecutiveKey Responsibilities:Guest Relations & Service:Welcome guests warmly and ensure their comfort.Handle guest inquiries, requests, and complaints promptly and courteouslyProvides accurate information regarding facilities and services. Coordinate with other departments to ensure seamless guest experiencesEnsure the front desk area is neat, organized, and presentable at all times. Operations & Administration:Book Conference and Meeting rooms for top executivesResponds to Emails addressed to the companyManages vendors for administrative procurement for pantry, housekeeping, IT, StationaryFiling & Record Keeping of invoices, requisitions, vendors list, budget, and expenses PersonalityPleasing AppearanceSoft skills & EtiquetteOther SkillsExcellent Communication skillsExcellent organisational skillsAdept at Excel, Googles SheetAdept at Canva & AI use for preparing presentationsRole: Front OfficeDepartment: AdministrationEmployment Type: Full Time, PermanentRole Category: AdministrationBenefits: Provident Fund

- Greet and welcome arriving guests in a warm, efficient and professional manner; manage check-in and check-out processes accurately.- Handle guest enquiries, requests, complaints and feedback at the front desk, ensuring prompt resolution and escalating where needed.- Maintain up-to-date knowledge of room categories, rates, packages, promotions, and hotel facilities in order to assist guests effectively.- Monitor room status, coordinate with housekeeping and maintenance so that guest rooms are ready for arrival, and update the system accordingly.- Manage billing, cashiering, credit and cash handling at the front desk following hotel policy and financial controls.- Maintain the reception area: ensure it is clean, presentable, and that all guest amenities (brochures, signage, information rack) are current.- Work shifts (including weekends/holidays) as required and ensure smooth handover between shifts; keep logbooks and shift reports.- Liaise with other hotel departments (housekeeping, F&B, maintenance, security) to ensure seamless guest experience and to communicate guest requirements or VIP arrivals.- Adhere to the hotels grooming, behavioural, health & safety, and emergency procedures standards.- Collect guest feedback, maintain guest profiles, and assist in building guest loyalty through personalised service.- Actively promote the hotels rooms, services and facilities (banquets, meeting rooms, F&B outlets, packages) to guests, walk-ins and through phone/online enquiries, to drive incremental revenue.- Assist in identifying leads and potential clients (corporate accounts, travel agents, event planners), make outbound contacts and follow up on enquiries/proposals.- Prepare and present sales proposals to prospective clients (group bookings, events, conferences) highlighting the hotels value proposition and customised offerings.- Negotiate terms (rates, inclusions, payment) in coordination with sales/management to close bookings and ensure profitability and hotel standards are upheld.- Maintain records of sales activity, track bookings, follow up on leads, update the CRM or hotel management system and generate sales reports.- Stay informed about market trends, competitor hotel product offers, and opportunities in the local market; suggest and implement promotional ideas or packages.

Hiring for 1 Guest Relation Executive Job in Delhi, with minimum 1 Year Experience,guestJob Role: Welcoming guests and managing check-in/check-out processes Handling guest queries and ensuring a pleasant experience Coordinating with internal departments for smooth operations Maintaining a professional appearance and communication Prior experience in a similar role preferred

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

- Guest Reception and Check-in/Check-out: Greet and welcome guests, assist them with check-in/check-out, and ensure that their stay starts and ends smoothly.- Handling Guest Inquiries: Answer guests questions, provide information about hotel services, facilities, and local attractions, and assist with any special requests.- Reservation Management: Assist with managing guest reservations, ensuring that the system is updated, and helping with any booking modifications or cancellations.- Phone and Email Management: Handle phone calls, redirect inquiries to the relevant departments, and respond to emails regarding reservations or guest concerns.- Guest Requests and Complaints: Address guest requests and complaints promptly, either resolving them directly or escalating them to higher authorities when necessary.- Check and Maintain Guest Records: Ensure all guest information is correctly entered into the system and updated during their stay. Maintain confidentiality of guest data.- Front Desk Operations: Keep the front desk area neat and organized. Ensure the front desk supplies (forms, brochures, maps) are always well-stocked and available for guests.- Billing and Payment Handling: Assist in processing payments, handling cash and credit card transactions, and generating accurate bills for guests.- Assisting with Room Assignments: Allocate rooms to guests as per availability, preferences, and booking details, ensuring they are happy with their accommodation.- Coordinating with Other Departments: Communicate guest needs to other departments such as housekeeping, room service, and maintenance to ensure a seamless guest experience.- Guest Check-out Process: Assist guests with check-out procedures, ensuring any outstanding charges are settled and that they leave with all necessary documentation (e.g., receipts).

Ground Staff are responsible for ensuring the smooth operation of airport activities, including passenger handling, baggage handling, and aircraft operations. They play a key role in ensuring the safety and comfort of passengers throughout their journey.Responsibilities for Ground Staff may include:- Greeting and assisting passengers at check-in counters- Ensuring passengers' baggage is safely stowed and unloaded- Assisting passengers with boarding and disembarking from aircraft.

An Air Hostess, also known as a Flight Attendant or Cabin Crew, is responsible for ensuring the safety and comfort of passengers on board an aircraft. The primary responsibilities of an Air Hostess include:- Ensuring the safety and security of passengers during flights- Conducting pre-flight safety briefings and demonstrating the use of safety equipment- Assisting passengers with boarding and disembarking the aircraft- Serving meals and beverages to passengers- Providing exceptional customer service to ensure a pleasant flying experience

Ground Staff are responsible for assisting passengers and airline personnel during airport operations. Their duties include checking in passengers, handling baggage, and coordinating boarding procedures. Ground Staff also work to ensure the safety and security of all airport guests.Key Responsibilities:- Greet passengers and provide assistance with check-in procedures- Assist passengers with boarding and disembarking from aircraft- Handle and process baggage to ensure timely delivery- Coordinate with airline staff to ensure efficient operations- Monitor and maintain airport security protocols

Prepare a proper list after gathering the arrival and check-in information of all the guests.Attend to inquiries requested by the guests regarding facilities provided and everything else.Check if adequate welcome amenities are available for everyone whose arrival is on the list.Attend to VIPs(Very Important Persons) with more attention and hostility.Maintain a polite and humble personality while attending to the guests.

Preferred candidate profile:Candidate with 2 to 5 years of experience in Hospitality industry- taking care of Guest Relations.

As a Guest Relation Executive, you will play a crucial role in ensuring that our guests receive exceptional service and have a memorable experience during their stay. Your key responsibilities will include:- **Welcoming Guests:** Greet guests warmly upon arrival and provide them with all necessary information about the facilities, services, and amenities available to enhance their stay.- **Addressing Complaints:** Handle guest complaints and feedback professionally. Ensure you listen carefully, empathize, and resolve issues promptly to maintain high satisfaction levels.- **Maintaining Guest Records:** Keep accurate records of guest interactions and preferences to personalize future services, ensuring our returning guests feel valued.- **Coordinating with Departments:** Collaborate with other departments such as housekeeping and food services to ensure guest needs are met swiftly and efficiently, fostering good team communication.- **Promoting Services:** Inform guests about our additional services and special offers, encouraging engagement and upselling where appropriate to enhance their experience.Candidates for this position should have a minimum of 3 years and a maximum of 9 years of experience in a customer service role, preferably in the hospitality industry. A diploma in hospitality or related fields is required. Strong communication skills in both German and English are essential. Additionally, candidates should demonstrate excellent problem-solving abilities, a friendly demeanor, and the capacity to work well under pressure. A passion for customer service and a keen attention to detail are vital for success in this role.

Flight Attendants are responsible for ensuring the safety and comfort of passengers on board an aircraft. They must respond to emergencies, provide first aid when necessary, and communicate important safety information to passengers. Additionally, Flight Attendants are tasked with serving food and beverages, assisting passengers with their luggage, and maintaining a clean and organized cabin throughout the flight.Key responsibilities include:- Conducting pre-flight safety checks and ensuring all emergency equipment is in working order

We are looking for 79 Airport Jobs in Air Ticketing and MTS at multiple locations in Kolkata, Mumbai, Madurai, Salem, Hubli, Kalaburagi, Gulbarga, Mangalore, Kozhikode/Calicut, Bhubaneswar, Indore, with deep knowledge in Air Ticketing, Multi Tasking Staff, Front Desk Executive, Passport Checking Staff, Guest Relation Executive, Customer Support, Ticket Support Executive, Ticket Checking Staff, Ground Staff, Airport Staff and Required Educational Qualification is : Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport activities. The responsibilities of a Ground Staff include assisting passengers with check-in, luggage handling, and boarding procedures. They also provide information to passengers regarding flights, delays, and other airport services. Other duties may include coordinating with other airport departments to ensure that all operations run efficiently and handling any passenger inquiries or concerns.

We are looking for a motivated and enthusiastic Hotel Assistant to join our team in Tinsukia, Assam. In this role, you will support the daily operations of the hotel and provide excellent service to our guests.Key Responsibilities:1. **Guest Service:** Greet and assist guests with check-in and check-out procedures, ensuring a welcoming experience. Respond to guest inquiries and address any issues promptly.2. **Front Desk Support:** Manage the front desk by handling phone calls, reservations, and payments. Maintain an organized and efficient reception area to enhance guest satisfaction.3. **Room Preparation:** Assist in preparing rooms for check-in, ensuring cleanliness and comfort. Check room supplies and report any maintenance issues to the appropriate department.4. **Collaboration:** Work with housekeeping and other hotel departments to coordinate services and improve guest experiences. Foster a team-oriented environment to deliver seamless service.5. **Administrative Tasks:** Help with basic administrative tasks such as maintaining records and updating guest information to streamline operations.Required Skills and Expectations:To succeed as a Hotel Assistant, you should have strong communication skills and a friendly demeanor. Attention to detail is essential for maintaining high standards of cleanliness and guest service. You should be able to work well in a team and handle multiple tasks efficiently. A positive attitude and willingness to learn are important, especially for those with little experience in the hospitality industry. Candidates must have completed at least their 12th grade education.

We are looking for a motivated Hotel Assistant in Jorhat, Assam, to support our hotel team and ensure a pleasant experience for our guests. This role is ideal for individuals with 0 to 2 years of experience and a 12th-grade education, eager to start a career in hospitality.Key responsibilities include:- **Guest Assistance**: Assist guests with check-in and check-out processes, ensuring a warm and welcoming experience.- **Room Preparation**: Help prepare and maintain guest rooms and common areas, ensuring cleanliness and presentation standards.- **Customer Service**: Address guest inquiries and requests in a friendly and timely manner, providing local information and recommendations when needed.- **Administrative Support**: Assist with hotel administrative tasks such as managing bookings and updating guest records to ensure smooth operations.- **Collaboration**: Work closely with other hotel staff, including housekeeping and front desk personnel, to provide seamless service and support.Required skills and expectations include:Candidates must have a friendly demeanor and strong communication skills, as interacting with guests is a vital part of the job. Attention to detail is essential to maintain high standards of cleanliness and organization. The ideal candidate should be a team player who can work efficiently in a fast-paced environment. A positive attitude and willingness to learn are crucial for success in this role.

We are looking for a Hotel Assistant to join our team in Bokakhat Dibrugarh. This entry-level position is ideal for individuals who are passionate about hospitality and customer service.Key responsibilities include:1. **Guest Assistance**: Welcome guests at the reception, check them in and out, and address their queries to ensure a pleasant stay.2. **Room Preparation**: Assist in preparing hotel rooms by restocking supplies, checking cleanliness, and reporting maintenance issues to ensure satisfactory accommodations.3. **Administrative Support**: Help with various administrative tasks such as answering phone calls, managing reservations, and handling guest complaints professionally.4. **Team Collaboration**: Work closely with other hotel staff to coordinate services and ensure smooth operations, contributing to a positive work environment.Required skills and expectations:Candidates should have at least a 12th-grade education. Previous experience in the hospitality industry is preferred but not necessary. Strong communication skills are essential, as you will interact with guests and team members regularly. A friendly attitude, along with the ability to handle stressful situations calmly, is important. Attention to detail and a commitment to providing excellent customer service will help create memorable experiences for guests. You should be a team player, eager to learn, and open to feedback for personal and professional growth. This full-time position requires candidates to work from the office.