Ground Operations Staff Fresher Jobs in Ramgarh

Ground Operations Staff ensure smooth, safe, and efficient airport & aircraft functions, handling both passenger services (check-in, boarding, assistance for special needs, baggage claims, ticketing) and aircraft support (marshalling, fueling, cleaning, loading catering/cargo, security checks, ground power connection) for on-time turnarounds, working in shifts to cover all operational aspects from arrival to departure. Key ResponsibilitiesPassenger Services:Check-in passengers, issue boarding passes, allocate seats, verify documents.Assist passengers with disabilities, elderly, or families with young children.Handle lost, delayed, or damaged baggage complaints.Provide flight information, confirm reservations, sell tickets.Manage boarding process, gate announcements, and document checks.Ramp & Aircraft Handling:Guide aircraft to/from parking stands (marshalling) using hand signals/lights.Connect ground power/air conditioning to parked aircraft.Supervise loading/unloading of baggage, cargo, and mail.Load catering supplies, water, and duty-free items.Refuel aircraft.Perform internal cleaning and external washing of the aircraft.Conduct security checks before departure.Coordination & Admin:Communicate with pilots, flight crews, and air traffic control.Monitor flight status, manage delays, and re-route passengers.Complete necessary documentation, including flight plans and load sheets. HR APARNA - 9477545946

Airport Staff are responsible for assisting passengers at airports and ensuring their travel experience runs smoothly. They handle tasks such as ticketing, airline operations, hospitality, customer service, aviation security, and ground staff activities. Key Responsibilities:1. Provide excellent customer service to passengers by assisting with check-in, boarding, and resolving any issues or concerns.2. Manage ticketing and ensure passengers have the necessary travel documents.3. Coordinate with airline operations to ensure on-time departures and arrivals.

Hiring for 120 Ground Handling Staff Jobs in Kolkata, Howrah, Ranchi, Bhubaneswar, Rourkela, Gaya, Patna, Ramgarh, Cooch Behar, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Cargo Handling, Air Traffic Control, Passenger Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Ground Management, Aviation etc.

Passenger service: Assisting passengers with check-in, reservations, and rebooking flights Baggage: Checking baggage, weighing it, and charging for excess weight Boarding: Providing boarding passes, assigning seats, and directing passengers to the boarding gate Customer service: Answering questions, resolving complaints, and providing information about flight schedules and routes Safety and security: Following safety and security procedures, and escorting passengers through security Special assistance: Taking care of unaccompanied children, people with special needs, and VIPs Announcements: Making announcements over the public address system about flight delays, cancellations, and boarding Documentation: Updating computer records, completing pre-flight documents, and processing mileage points CONTACT HR-9218068638skytechaviation44@gmail.com

Leadership: Motivating staff, implementing ideas, and making decisions Communication: Articulating instructions and ideas with others, especially with air controllers, pilots, and passengers Decision-making: Making decisions that can have a large effect on customers, such as redirecting or canceling a flight Scheduling equipment inspections: Coordinating with emergency service professionals Managing budgets: Managing departmental budgets Developing training programs: Developing training programs for staff members Working unconventional hours: Working unconventional hours based on flight schedulesTaking charge of passenger service operationsEnsuring client satisfactionAttending to investigations and complaintsFollowing up with airlines and passengers on incidentsMaintaining updates on passenger handling proceduresAssisting management to control staff overtimeEnsuring availability of adequate trained manpowerConducting staff evaluationsCONTACT HR-9218068638skytechaviation44@gmail.com

Ground staff help passengers with their luggage, check in passengers, and provide information about the aircraft. They also help passengers board and get off the plane. Ticket sales: Ground staff issue tickets to passengers over the counter or by phone. They also help passengers book seats, including for those with special needs. Baggage handling: Ground staff are responsible for the safe delivery of luggage to and from the aircraft. They weigh and check in baggage, and issue luggage labels. Security: Ground staff screen passengers and their luggage for security purposes. Reservations: Ground staff take reservations from passengers who call in. Flight delays: Ground staff redirect or rebook customers when there are flight delays or cancellations. Passenger inquiries: Ground staff answer passenger questions and provide directions. Disabled passengers: Ground staff provide special assistance to disabled passengers. CONTACT HR-9218068638skytechaviation44@gmail.com

Passenger assistance: Welcoming passengers, helping with check-in, and providing boarding passes Baggage handling: Loading and unloading baggage, managing baggage transfer, and ensuring baggage reaches passengers on time Flight operations: Ensuring flights are on time, monitoring flight operations, and complying with regulatory requirements Aircraft preparation: Stocking the aircraft with meals and refreshments, and ensuring the aircraft is clean before each departure Passenger security: Ensuring the safety and security of passengers at the airport Passenger inquiries: Answering questions and providing directions Special needs assistance: Helping passengers with special needs and disabilities Flight delays: Assisting passengers whose flights are delayed or cancelled Ticket sales: Selling tickets at the airport CONTACT HR-9218068638skytechaviation44@gmail.com