Front Office Job Vacancies in Burdwan

Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131

Job Title: Receptionist (Female Only)Location: Rashbehari Avenue KolkataSalary: 15,000 16,000 per month (In Hand)Working Days: Monday to SaturdayWorking Hours: 10:00 AM to 7:00 PMGender Preference: Female OnlyAge Limit: Up to 35 yearsExperience Required:Minimum 1 year of experience as a ReceptionistEducational Qualification:Graduate or equivalent (preferred)Skills & Requirements:Fluency in English (mandatory)Strong communication and interpersonal skillsComputer proficiency including:MS Word, MS ExcelEmail drafting & communicationInternet browsing & online searchesPrinting and document handlingKey Responsibilities:Greet and welcome visitors in a professional and friendly mannerAnswer, screen, and direct phone calls and inquiriesHandle incoming and outgoing correspondence (emails, couriers, etc.)Maintain the reception area and ensure a neat, presentable environment Assist in daily administrative and clerical tasksSchedule appointments and maintain visitor logsCoordinate with internal departments for smooth front-office operations