The Floor Supervisor will oversee day-to-day service operations, ensuring smooth workflow, timely completion of vehicle service jobs, and high-quality standards. The role involves supervising and mentoring technicians, coordinating with service advisors, monitoring efficiency, and ensuring customer satisfaction. The position also requires managing parts availability, enforcing safety protocols, maintaining service documentation, and reporting key performance metrics to management.Key Focus Areas:Service operations & team supervisionQuality control & process efficiencyCustomer communication & satisfactionParts and inventory coordinationCompliance, safety, and reportingCore Competencies:Customer Relationship Management Accuracy Team Coordination Result Orientation Analytical & Business Acumen