Workshop Supervisor Job Vacancies in Pune

Service Advisor/ Supervisor Body shop Roles & Responsibilities.1Attendance 90%.2Pre intimation of leave before 4 days is must, leave application should be approved by SM in advance.3Understand the reason of accidental damage of vehicle and condition of vehicle as well as customer.4Detail inspection of vehicle for accidental damages , claim form to be filled by customer only on his hand writing.5Attending the customer and will ensure all the vehicle valid documents for further insurance claim process. All required document should demand in original copy.6Explaining the customer about insurance claim process and will also explain terms and condition of cashless and non cashless process with repair estimate and take a customer signature on estimate also.7Initiate the claim intimation process with insurance company on arrival of vehicle (same day).8Service advisor will also check with part department about the availability of parts so that required can be order, so that premised timeline of vehicle delivery can inform to customer.9Assessment will done by insure surveyor with coordination with service advisor as per accidental damages estimate and SA take approval sign from surveyor on assessed estimate.10Service advisor inform to customer after completion of survey done and approval given by insurance company.11In case insurance is non cashless or repair estimate is higher than 1Lakh, demand advance repair amount to customer before start of work and procurement of part.12SA will ask the customer whether he agree on insurance approval, so that further work can be completed and keep record of the same.13If customer is not agree on insurance approval then service advisor ensured that customer can be direct in contact with insurance survey14Time to time update about the work in progress15After completion of vehicle Performa invoice will sent to insurance company for taking liability of insurance company16After having the road test if any