Flight Attendant 12th Pass Jobs in Mumbai

As an Airport Ticketing Executive, you will play a vital role in ensuring that passengers have a smooth and pleasant travel experience. Your primary responsibilities will include the following:- **Ticket Booking and Issuance**: You will assist customers in booking flight tickets by providing accurate information and processing their requests promptly.- **Customer Assistance**: You will greet and guide passengers, addressing their queries and concerns regarding flights, baggage, and travel policies.- **Managing Reservations**: You will update and manage customer bookings, ensuring all details are correct and any changes are properly communicated.- **Payment Processing**: You will handle payments for ticket purchases, ensuring that all transactions are processed securely and efficiently.- **Coordination with Airlines**: You will communicate with various airlines to resolve issues related to ticketing, schedules, and cancellations.- **Maintaining Records**: You will keep accurate records of all transactions and customer interactions to ensure compliance with airline policies.For this role, candidates should have a minimum education level of a 10th pass. Experience in a customer service role is preferred, but not required, making this position suitable for freshers as well as experienced individuals. You should possess strong communication skills, a friendly demeanor, and the ability to handle stressful situations calmly. Attention to detail and a customer-centric attitude are essential. Proficiency in basic computer skills is also required to manage ticketing systems effectively.

We are looking for dedicated and enthusiastic Ground Staff to join our team in Mumbai. This role is essential in providing support to our airline operations and ensuring a smooth experience for passengers.**Key Responsibilities:**- **Passenger Assistance:** Greet and assist passengers during check-in and boarding, addressing any queries they may have to enhance their travel experience.- **Check-in Operations:** Manage the check-in process by verifying passenger documents and issuing boarding passes for efficient flow at the airport.- **Baggage Handling:** Ensure the safe handling and transportation of passenger baggage, helping with loading and unloading as required.- **Customer Service:** Provide information about flights, services, and airport procedures, maintaining a friendly and professional demeanor at all times.- **Safety Compliance:** Adhere to all safety regulations and protocols to maintain a secure environment for passengers and staff alike.- **Collaboration with Teams:** Work closely with various departments, such as security and flight crew, to ensure operational efficiency and address any issues promptly.**Required Skills and Expectations:**Candidates should have at least a 12th-grade education and no specific prior experience is necessary, though any customer service experience is a plus. Strong communication skills in English and Hindi are essential. Applicants should be team players, capable of working in a fast-paced environment. A positive attitude, attention to detail, and the ability to handle stressful situations with calmness are expected. Flexibility in working hours is also important to accommodate flight schedules.

We are looking for an Air Cargo Executive to manage air cargo operations. This role is suitable for candidates with 0 to 6 years of experience. You will work from our office in Mumbai.**Key Responsibilities:**- **Coordination of Shipments:** Manage the logistics of air cargo shipments, ensuring timely processing from pick-up to delivery.- **Documentation Handling:** Prepare and verify all necessary shipping documents, including air waybills and customs declarations, to ensure compliance with regulations.- **Customer Service:** Act as the main point of contact for clients, addressing inquiries and providing updates on shipment status to maintain customer satisfaction.- **Network Collaboration:** Collaborate with airlines, freight forwarders, and customs officials to streamline operations and resolve any issues that arise.- **Data Entry and Reporting:** Ensure accurate entry of cargo data into systems and generate reports for management to track performance and identify areas for improvement.**Required Skills and Expectations:**- Strong communication skills are essential for liaising with clients and partners effectively.- Attention to detail is crucial for handling documentation and ensuring compliance with regulations.- Basic knowledge of logistics and air cargo operations will be an advantage, but not mandatory.- Candidates should be reliable, punctual, and able to work in a fast-paced environment.- A proactive attitude and willingness to learn new systems and processes are expected from all applicants.

Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes providing exceptional customer service, conducting safety procedures, handling in-flight emergencies, and representing the airline with professionalism and grace.Key Responsibilities1. Passenger ServiceGreet passengers warmly and assist them during boarding and disembarkationHelp passengers find seats, stow luggage, and settle comfortablyAddress passenger questions, requests, or special needsProvide assistance to elderly passengers, children, and persons with reduced mobility (PRM)2. Safety ProceduresConduct pre-flight safety checks of the cabin and equipmentDemonstrate safety instructions and emergency proceduresEnsure compliance with all aviation safety regulationsAssist during emergencies such as medical issues, turbulence, or evacuationsOperate safety equipment as required3. In-Flight ServiceServe meals, snacks, and beveragesHandle duty-free sales (where applicable)Maintain cleanliness and order in galley and cabin areasMonitor passenger behavior and ensure comfort throughout the flight4. Customer Care & Conflict ResolutionProvide high-quality service and maintain a friendly atmosphereAddress complaints or conflicts calmly and professionallyResolve passenger issues using discretion and empathyHandle difficult or anxious passengers with patience5. Communication & CoordinationWork closely with the cabin crew team and flight deckReport any irregularities or incidents to the Cabin SupervisorCommunicate important announcements clearly to passengers6. Pre-flight & Post-flight DutiesAttend pre-flight briefings to understand flight details, passenger profiles, and service updatesEnsure sufficient stock of in-flight suppliesComplete post-flight reports and documentationPerform cabin checks after landingRequired Skills & QualificationsSkillsExcellent communication and interpersonal skillsStrong customer service orientationAbility to remain calm under pressureGood problem-solving and decision-making abilitiesProfessional grooming and appearanceTeamwork and collaboration skillsCultural sensitivity and emotional intelligenceQualificationsMinimum: 10+2 (Higher Secondary)Diploma or certification in aviation/hospitality (preferred)Fluency in English; additional languages are an assetBasic knowledge of first aid (training provided)Must meet airline-specific height, BMI, and grooming criteriaMust hold a valid passport and be willing to travel extensivelyWork EnvironmentVariable working hours including nights, weekends, and holidaysExtensive travel, layovers, and time away from homeFast-paced environment requiring physical staminaWorking at high altitudes and confined spaces inside aircraft

As a Ground Staff Executive, your key responsibilities will include housekeeping duties to ensure a clean and safe environment for passengers and staff. You will also be responsible for aviation security measures and ground staff activities such as cargo handling and ground handling. Additionally, you will assist in conducting personality development programs for the ground staff. Required skills include knowledge of airport operations, internal communication skills, and experience in aviation industry practices. A 10th pass education is required, with 0-5 years of experience preferred. The ability to communicate effectively and work well in a team is essential for this role.

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers onboard the aircraft, providing excellent customer service, serving meals and drinks, conducting safety demonstrations, and handling emergency situations. You will also be responsible for assisting passengers with any requests or questions they may have during the flight.To excel in this role, you must have strong communication and interpersonal skills, be well-groomed and professional in appearance, have a positive and friendly attitude, be able to work well in a team

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.

Job SummaryThe Air Hostess (Cabin Crew) is responsible for ensuring passenger safety, comfort, and satisfaction onboard the aircraft. The role involves delivering high-quality customer service, conducting safety procedures, handling emergency situations, and representing the airline with professionalism and confidence. Key Responsibilities Safety & Security DutiesConduct pre-flight safety checks of cabin equipmentPerform safety demonstrations and ensure passenger complianceEnforce aviation safety and security regulationsHandle emergency situations (evacuation, medical aid, fire, turbulence)Provide first aid assistance when requiredMonitor cabin throughout the flight to ensure safety Passenger Service & HospitalityGreet and welcome passengers onboardAssist passengers with seating, baggage, and special needsProvide onboard food, beverage, and retail servicesHandle passenger complaints and requests professionallyEnsure passenger comfort throughout the flight Pre-Flight & Post-Flight DutiesAttend pre-flight briefingsCheck passenger manifests and special requirementsEnsure cabin cleanliness and readinessComplete post-flight reports and documentationCoordinate with pilots and ground staff Teamwork & CoordinationWork closely with cockpit crew and fellow cabin crewMaintain clear communication during all flight phasesSupport team members to ensure smooth inflight operations Required Skills & CompetenciesExcellent communication and interpersonal skillsStrong customer service orientationAbility to remain calm under pressureProblem-solving and decision-making skillsHigh attention to detail and responsibilityTeamwork and adaptability Education & QualificationsMinimum 12th Pass / GraduateCabin Crew / Aviation training (preferred)Valid passport (mandatory)Freshers with strong communication and personality can apply Grooming, Physical & Medical RequirementsProfessional appearance and grooming as per airline standardsHeight, arm reach, eyesight as per airline normsGood overall medical fitnessAbility to stand for long hours and work long-haul flightsWillingness to work rotational shifts, nights, weekends, holidays

We are looking for enthusiastic individuals to join our team as Cabin Crew based in Mumbai. As a Cabin Crew member, you will be responsible for providing a safe and enjoyable flying experience for passengers.**Key Responsibilities:**- **Customer Service:** Greet passengers, assist with seating, and make sure they are comfortable throughout the flight. Your friendly attitude will help create a welcoming atmosphere.- **Safety Demonstrations:** Conduct safety briefings before takeoff, showing passengers how to use seat belts and emergency exits. This ensures everyone understands safety procedures.- **Meal Service:** Serve food and beverages to passengers during the flight. You will need to handle various dietary restrictions and ensure that all food is served in a timely manner.- **Emergency Response:** Be prepared to act quickly in case of emergencies. You will be trained to manage situations like medical issues or evacuation procedures to ensure passenger safety.- **Team Collaboration:** Work closely with fellow crew members to ensure smooth operations. Good teamwork is essential for providing excellent service and managing challenges.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal skills to interact effectively with passengers and team members.- **Personality:** A cheerful and positive demeanor, with the ability to remain calm under pressure.- **Adaptability:** Flexible and able to adjust to varying schedules and situations, as flights can change quickly.- **Education:** A minimum of 12th-grade education is required, with no prior experience necessary. A willingness to learn and grow is more important.Join us and be part of a dynamic team that values safety and customer satisfaction in the air!

Responsibilities:1. Ensuring the safety and comfort of passengers during flights.2. Greeting passengers as they board the aircraft and checking their tickets.3. Demonstrating safety procedures and equipment usage.4. Serving meals and beverages to passengers.5. Assisting passengers with their luggage and other needs.6. Making in-flight announcements and providing information about the flight.7. Handling any emergencies or unexpected situations that may arise during the flight.

Responsibilities:1. Ensuring the safety and comfort of passengers during flights2. Conducting pre-flight safety checks and demonstrations3. Serving meals and beverages to passengers4. Assisting passengers with special needs or requests5. Acting as a liaison between the flight crew and passengers6. Handling any in-flight emergencies or issues that may arise7. Completing necessary paperwork and reports as required8. Maintaining a professional appearance and demeanor at all times

Job Openings for 23 Vacancy for Flight Attendant at Aviation Industry Jobs for Freshers in Rajahmundry, Tirupati, Jorhat, Assam, Goa, Vadodara, Mangalore, Hubli, Kannur, Mumbai, Tiruchirappalli/Trichy, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma with Good knowledge in Flight Attendant, Flight Supervisor, Flight Steward, Flight Stewardess, Flight Lieutenant, Air Hostess, Cabin Crew, Cabin Attendant, Crew Manager, Crew Member, Airport Staff, Air Ticketing etc.

Ground Staff are responsible for managing airport operations on the ground. They ensure smooth passenger handling, safety procedures, and coordination between airline services and airport operations. Key Responsibilities Passenger HandlingAssist passengers during check-in, boarding, and arrivalIssue boarding passes and verify travel documentsHandle special assistance passengers (elderly, disabled, VIPs)Resolve passenger queries and complaints professionally Ticketing & ReservationsManage ticket bookings, cancellations, and reschedulingProvide fare information and travel policiesUse airline reservation systems (e.g., Amadeus, Galileo) Baggage HandlingOversee baggage check-in and taggingEnsure proper loading/unloading coordinationHandle lost, delayed, or damaged baggage complaints Boarding & Gate OperationsAnnounce boarding informationVerify boarding passes and passenger identityEnsure smooth and timely boarding process Ramp & Aircraft Support (for some roles)Coordinate aircraft arrival and departureGuide aircraft parking (marshalling - trained staff)Support refueling, cleaning, and catering coordination Safety & SecurityFollow airport safety protocolsEnsure compliance with aviation regulationsMonitor suspicious activity and report issues Customer ServiceMaintain a professional and friendly attitudeHandle stressful situations calmlyEnsure a positive passenger experience Eligibility CriteriaEducation: 10+2 / Graduation (preferred)Age: Usually 18-30 yearsLanguages: English + Hindi (additional languages are a plus)Experience: Freshers can apply; experience preferred Required SkillsExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in shifts (including night shifts)Good problem-solving abilityBasic computer knowledgeTeamwork and coordination skills Physical RequirementsWell-groomed personalityAbility to stand for long hoursGood eyesight and fitness Work EnvironmentAirport terminals and air side areasRotational shifts (morning, evening, night)Fast-paced and dynamic work environment Salary Range (India)Fresher: 25,000 - 35,000/monthExperienced: 35,000 - 1,00,000+/month

Job SummaryWe are seeking dynamic, well-groomed, and customer-focused individuals to join our team as Cabin Crew. The role involves ensuring passenger safety, delivering exceptional in-flight service, and representing the airline with professionalism and warmth.Key ResponsibilitiesEnsure the safety and security of passengers on board.Conduct pre-flight safety checks and equipment inspections.Demonstrate safety procedures and emergency protocols.Welcome passengers and assist with boarding and seating.Provide food and beverage service during flights.Respond to passenger inquiries and resolve issues promptly.Handle medical or emergency situations calmly and efficiently.Maintain cabin cleanliness and comfort throughout the journey.Coordinate with pilots and ground staff for smooth operations.Eligibility CriteriaEducation: Minimum 10+2 (Graduation preferred).Age: 18 28 years (may vary as per airline policy).Height: Minimum height requirements as per airline standards.Language Skills: Fluency in English and Hindi (additional languages preferred).Appearance: Well-groomed with a pleasant personality.Vision: Normal eyesight (contact lenses allowed as per policy).Passport: Valid passport preferred (mandatory for international routes).Skills RequiredExcellent communication & interpersonal skillsStrong customer service orientationAbility to work in rotational shiftsTeamwork & coordinationProblem-solving skillsPhysically fit and medically soundSalary & BenefitsAttractive Salary PackageFlying AllowancesLayover AllowancesMedical InsuranceTravel Benefits for Self & FamilyPerformance IncentivesWork EnvironmentCabin Crew members work in a fast-paced and dynamic environment, including domestic and international routes, flexible shifts, and extended flying hours.

An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages