Openings For Air Hostess || Freshers & Experienced

job summary

an air hostess is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. the role includes providing exceptional customer service, conducting safety procedures, handling in-flight emergencies, and representing the airline with professionalism and grace.

key responsibilities

1. passenger service

greet passengers warmly and assist them during boarding and disembarkation

help passengers find seats, stow luggage, and settle comfortably

address passenger questions, requests, or special needs

provide assistance to elderly passengers, children, and persons with reduced mobility (prm)

2. safety procedures

conduct pre-flight safety checks of the cabin and equipment

demonstrate safety instructions and emergency procedures

ensure compliance with all aviation safety regulations

assist during emergencies such as medical issues, turbulence, or evacuations

operate safety equipment as required

3. in-flight service

serve meals, snacks, and beverages

handle duty-free sales (where applicable)

maintain cleanliness and order in galley and cabin areas

monitor passenger behavior and ensure comfort throughout the flight

4. customer care & conflict resolution

provide high-quality service and maintain a friendly atmosphere

address complaints or conflicts calmly and professionally

resolve passenger issues using discretion and empathy

handle difficult or anxious passengers with patience

5. communication & coordination

work closely with the cabin crew team and flight deck

report any irregularities or incidents to the cabin supervisor

communicate important announcements clearly to passengers

6. pre-flight & post-flight duties

attend pre-flight briefings to understand flight details, passenger profiles, and service updates

ensure sufficient stock of in-flight supplies

complete post-flight reports and documentation

perform cabin checks after landing

required skills & qualifications

skills

excellent communication and interpersonal skills

strong customer service orientation

ability to remain calm under pressure

good problem-solving and decision-making abilities

professional grooming and appearance

teamwork and collaboration skills

cultural sensitivity and emotional intelligence

qualifications

minimum: 10+2 (higher secondary)

diploma or certification in aviation/hospitality (preferred)

fluency in english; additional languages are an asset

basic knowledge of first aid (training provided)

must meet airline-specific height, bmi, and grooming criteria

must hold a valid passport and be willing to travel extensively

work environment

variable working hours including nights, weekends, and holidays

extensive travel, layovers, and time away from home

fast-paced environment requiring physical stamina

working at high altitudes and confined spaces inside aircraft

• Experience

  0 - 6 Years

• No. of Openings

  41

• Education

  12th Pass

• Role

  Air Hostess

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Mumbai