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Female International Telecaller Jobs

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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Forex Risk Management Tele Marketing Tele Counselor Telecalling Executive Outbound Calling Marketing Communication Motivating Skill Phone Banking Domestic BPO International BPO Presentation Skills Voice Process BPO Non Voice Voice Support English BPO Sales Calling BPO Call Center Telemarketing Outbound Sales Convincing Power
Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude
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  • Fresher
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling
We are seeking a motivated International Telecaller to join our team in Mumbai. This full-time role is ideal for fresh female candidates looking to begin their careers in international communication.**Key Responsibilities:**- **Outbound Calling:** Reach out to potential clients across various countries, introducing our services and products to generate interest and leads.- **Customer Engagement:** Build rapport with prospective customers by actively listening to their needs and providing information tailored to their requirements.- **Lead Generation:** Identify and qualify potential leads by asking pertinent questions and understanding customer preferences during conversations.- **Follow-Up Calls:** Maintain contact with prospects by making follow-up calls to ensure they have all the necessary information to make informed decisions.- **Database Maintenance:** Keep accurate records of conversations and updates in our customer relationship management system, ensuring all information is current and detailed.- **Team Collaboration:** Work closely with the sales and marketing teams to share insights gained from calls and refine strategies for better outreach.**Required Skills and Expectations:**- Strong communication skills in English, with the ability to engage confidently with international clients.- Good listening skills to understand customer needs and respond effectively.- Proficient in using basic computer applications and customer management systems.- A proactive and positive attitude, showing enthusiasm for learning and growth in the role.- Ability to work independently while being a team player, contributing to a collaborative office environment.- Flexibility to adapt to different time zones when communicating with international clients.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guntur
Microsoft Excel Outbound Calling Domestic BPO International BPO Convincing Power Cold Calling Outbound Sales BPO Sales
We are looking for a dynamic and result-driven candidate who can actively contribute to lead generation and business development. The role involves connecting with colleges, institutions, and potential clients through calls, LinkedIn outreach, and direct communication, both domestically and internationally.Key Responsibilities:Generate leads.Contact colleges, universities, and institutions to introduce services and build collaborationsPerform domestic and international calling to potential clients and partnersConduct LinkedIn outreach (connection building, messaging, follow-ups)Identify and approach businesses for website/app development requirementsMaintain and update lead data using Excel or CRM toolsFollow up with prospects and convert leads into clientsCoordinate with internal teams for smooth onboarding of clientsRequired Skills:Strong communication skills in English, Telugu, and HindiConfidence in phone calling and client interactionKnowledge of LinkedIn marketing and outreach strategiesBasic understanding of website development / digital services (preferred)Good organizational and follow-up skillsAbility to handle targets and work independentlyEligibility:Any GraduateFreshers with strong communication skills can applyExperience in sales, telecalling, or business development is an advantage
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Jobs by Popular Location

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Shenoy Nagar Chennai
Outbound Calling BPO Voice BPO Sales Basic Computer Skills BPO International BPO Inbound Calling Domestic BPO Voice Process Voice Support International Voice
We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- **Customer Interaction**: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - **Problem Resolution**: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- **Data Entry**: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- **Follow-Up**: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- **Feedback Collection**: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.
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  • Fresher
  • Female
  • Sama Savli Road Vadodara
Microsoft Excel Phone Banking Outbound Calling Marketing Communication KPO Voice Process Presentation Skills Negotiation Skills Convincing Power Outbound Sales Cold Calling International BPO Motivating Skill Domestic BPO Computer Skills Work From Home Typing Skills
We are looking for a female Telecaller to join our team on a part-time basis in Vadodara. This entry-level role is suitable for freshers who have completed at least the 10th grade and are eager to start a career in customer service.Key Responsibilities:1. **Making Outbound Calls**: You will be responsible for contacting potential customers to introduce them to our products and services, aiming to generate interest and sales.2. **Updating Customer Information**: You will need to maintain accurate records of customer interactions and update our database with new information gathered during calls.3. **Providing Information**: It will be your role to answer customer queries and provide detailed information about our offerings, ensuring they have a clear understanding of what we provide.4. **Achieving Targets**: You will be expected to meet daily or weekly call targets, and work towards converting calls into successful sales.Required Skills and Expectations:We seek candidates with good communication skills, who are friendly and approachable. You should be able to listen actively and engage with customers effectively. Basic computer skills are necessary for recording information. Additionally, you should be motivated, with a positive attitude towards learning and teamwork. Punctuality and reliability are important, along with a willingness to work in an office environment.
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  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- **Maintain Customer Records:** Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- **Provide Product Information:** Educate customers on our products and services, helping them make informed decisions based on their needs.- **Collaborate with Teams:** Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.**Required Skills and Expectations:**Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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  • 2 yrs
  • 5.0 Lac/Yr
  • Mumbai
Outbound Calling International Business English
We are seeking a motivated and confident Telecaller / Appointment Setter (Female Only) to join our team. In this role, you will be responsible for reaching out to potential clients across Australia, introducing our services, and scheduling qualified appointments for our sales team.The ideal candidate has excellent communication skills, a professional phone presence, and the ability to build rapport quickly.Key Responsibilities:Make outbound calls to potential customers across AustraliaIntroduce company services in a clear and engaging mannerIdentify customer needs and qualify leadsSchedule appointments for the sales teamMaintain accurate records of calls and appointments in CRMFollow up with prospects as neededMeet daily/weekly calling and appointment targetsRequirements:Proven experience in telecalling, telemarketing, or appointment settingExcellent English communication skills (neutral or clear accent preferred)Strong persuasion and interpersonal skillsAbility to handle objections confidentlyComfortable working with targets and performance metricsBasic computer skills and familiarity with CRM toolsPreferred Qualifications:Experience working with international clients (Australia preferred)Background in sales or customer serviceExperience in B2B or service-based industriesJob Type:Full-TimeWork Hours:06:00 am - 03:00 pmLocation:RemoteCompensation:Fixed salary + performance-based incentivesHow to Apply:Please share your resume along with a short voice recording introducing yourself and highlighting your experience.Job Type: Full-timeWork Location: Work From Home
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  • 3 - 7 yrs
  • 3.5 Lac/Yr
  • Ansal API Lucknow
Call Center Call Coordinator International Call Center International BPO Customer Support Cold Calling
We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Gomti Nagar Lucknow
Tele Caller Telecalling Telesales Executive Microsoft Excel International BPO Domestic BPO Telesales Tele Sales Voice Support
Position: TelecallerLocation: Gomti Nagar, LucknowExperience: 6 months - 1 yearKey Requirements:Graduated in any disciplineProficiency in Hindi & EnglishPrior experience in real estate callingGood knowledge of MS OfficeExcellent verbal communication skillsWorking Hours: 10:00 AM - 6:00 PMWeek Off: Wednesday
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Alipore Kolkata
International BPO Voice Process
We are looking for a dedicated female Tele Caller to join our team. This role offers a work-from-home opportunity, making it ideal for those seeking flexibility in their work environment. **Key Responsibilities:**- **Customer Outreach:** Contact potential customers via phone calls to promote our products and services, aiming to generate interest and inquiries.- **Lead Generation:** Identify and qualify leads by gathering essential information and assessing potential customer needs, ensuring a strong pool of prospects for the sales team.- **Follow-up Calls:** Conduct follow-up calls to nurture leads and maintain relationships, ensuring that potential customers feel valued and informed.- **Record Keeping:** Maintain accurate records of customer interactions and inquiries in our database, enabling the team to track progress and improve strategies.- **Feedback Collection:** Gather customer feedback to understand their needs and experiences, which helps the company enhance its offerings and service quality.**Required Skills and Expectations:**- Strong communication skills: You should be able to clearly articulate your thoughts and engage customers effectively over the phone.- Active listening: Ability to listen carefully to customer needs and respond accordingly is vital for success in this role.- Basic computer skills: Familiarity with using computers and handling online communication tools is essential for record-keeping and follow-up tasks.- Motivation and resilience: You should be self-motivated and capable of handling rejection gracefully, as telecalling can involve challenges.- Team player: Collaboration with other team members and departments is important in achieving collective goals. This is an excellent opportunity for individuals looking to start their career or gain experience in the telecalling field.
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Female
  • Kolkata
Voice Process International BPO
We are looking for a dedicated and friendly Tele Caller to join our team. This position is ideal for motivated individuals who enjoy communicating and engaging with customers from the comfort of their home.Key Responsibilities:1. **Customer Outreach:** Reach out to potential customers through phone calls, introducing our products and services, and offering assistance to meet their needs.2. **Data Management:** Maintain accurate and detailed records of interactions with customers, ensuring all information is logged properly in our database.3. **Follow-Up Calls:** Conduct follow-up calls to ensure customer satisfaction and to promote additional services based on their interests.4. **Informative Communication:** Answer customer queries promptly, providing clear and concise information about our offerings while building rapport to foster trust.5. **Feedback Collection:** Gather feedback from customers about their experiences and use this information to improve services and customer satisfaction.Required Skills and Expectations:We are looking for female candidates with a minimum education level of 10th grade, and no prior experience is required, making this an excellent opportunity for freshers. You should possess strong communication skills, be persuasive, and have a positive attitude. Good listening abilities and patience are essential to provide excellent customer service. A reliable internet connection and a quiet workspace are necessary for remote work. Your commitment to teamwork and adaptability will contribute significantly to our success.
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Telecaller Fresher (Female)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Thane
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO Voice Process KPO Presentation Skills Inbound Negotiation Skills International BPO
As a BPO Telecaller in Swargate, Pune, you will be responsible for making outbound calls to potential customers to promote products or services. You will be required to handle customer inquiries, make sales pitches, and provide information about products or services.Key responsibilities include making outbound calls to potential customers, answering incoming calls from customers, maintaining a high level of customer satisfaction, accurately recording all information and feedback from customers, and meeting sales targets set by the company.The ideal candidate should have excellent communication skills, both verbal and written, be proficient in using computers and CRM software, have a positive attitude and a strong work ethic, be able to work in a fast-paced environment, have a polite and professional phone etiquette, and have the ability to handle rejection and assist angry customers calmly and professionally. A minimum of a graduate degree and 0-2 years of experience in a similar role is required for this position.
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  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Charni Road Mumbai
Outbound Calling Customer Care International BPO International Voice Process International BPO Voice Process BPO Sales International Voice Call Center Good Communication Skills
Make outbound cold calls to potential clientsGenerate leads and fix appointmentsPitch company products/services confidentlyFollow up with prospects for conversionAchieve monthly sales targetsMaintain daily call reports and update CRM
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Outbound Calling Motivating Skill Domestic BPO International BPO Voice Process Microsoft Excel
- Making outbound calls to potential customers: As a Tele Caller, your main responsibility will be to make calls to potential customers in order to promote products or services offered by the company.- Answering incoming calls from customers: You will also be required to answer incoming calls from customers who may have inquiries or require assistance with the products or services.- Providing information about products or services: It will be your duty to provide accurate and detailed information about the products or services offered by the company to potential customers.- Maintaining records of calls and sales: You will need to keep detailed records of all calls made, as well as any sales or inquiries generated from these calls.- Following up with customers: As a Tele Caller, you will also need to follow up with customers to ensure their satisfaction with the products or services purchased.Skills and Expectations:- Good communication skills: You should possess excellent verbal communication skills in order to effectively communicate with customers over the phone.- Ability to multitask: It is important to be able to handle multiple calls and inquiries at once.- Attention to detail: You must have a keen eye for detail to accurately record information and follow up with customers.- Patience and empathy: You should be able to patiently listen to customer inquiries and empathize with their needs or concerns.- Computer proficiency: Basic computer skills will be necessary for keeping records and accessing information about products or services.
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  • 0 - 4 yrs
  • 2.8 Lac/Yr
  • Female
  • Bhubaneswar
Outbound Calling Lead Generation International BPO Negotiation Skills Domestic BPO
Key Responsibilities:1. Make outbound calls to potential customers: The tele marketing executive will be responsible for making calls to prospects in order to promote products or services.2. Generate leads and set up appointments: The candidate will need to identify and qualify potential leads, and schedule appointments for the sales team.3. Follow up with leads and customers: It is important to maintain regular communication with leads and customers to nurture relationships and ensure customer satisfaction.4. Update CRM system: The executive must accurately record all interactions with leads and customers in the CRM system to track progress and performance.5. Achieve weekly/monthly targets: The candidate will be expected to meet or exceed sales targets by consistently reaching out to prospects and converting leads into sales.Required Skills and Expectations:1. Excellent communication skills: The candidate must have strong verbal communication skills to effectively engage with customers over the phone.2. Persuasive skills: The ability to persuade and convince potential customers to consider the products or services being offered is essential.3. Good listening skills: It is important to listen attentively to customer needs and concerns in order to provide relevant solutions.4. Basic computer knowledge: The tele marketing executive should be comfortable using a computer to update CRM systems and work with basic software tools.5. Goal-oriented mindset: The candidate should be motivated to achieve targets and work towards meeting the company's sales objectives.
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Freshers & Experience || Full Time || Telecaller

mechknowsoft it solutions pvt ltd

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Balanagar Hyderabad
Microsoft Excel International BPO Outbound Calling
Key ResponsibilitiesOutbound/Inbound Calls: Making cold/warm calls to prospective clients and answering incoming customer queries.Sales & Lead Generation: Pitching products/services to potential customers and converting prospects into sales opportunities.Customer Interaction: Explaining product features, benefits, and pricing to customers.Data Maintenance: Recording, updating, and maintaining detailed notes on customer interactions in a CRM system.Follow-ups: Following up on leads, inquiries, or previous interactions to secure sales.Target Achievement: Meeting daily, weekly, or monthly performance targets (calls made, leads generated, sales closed). Required Skills and QualificationsCommunication Skills: Excellent verbal communication and listening skills.Persuasion: Ability to persuade, influence, and handle objections from tough prospects.Language Proficiency: Strong command of English and/or local languages.Technical Knowledge: Familiarity with CRM software and general office software (MS Office/Google Workspace).Experience: Previous experience as a telecaller, telemarketer, or customer service representative is often preferred.Education: High school diploma or equivalent (or higher). Common Performance MetricsNumber of calls per day.Conversion rate (calls to leads/sales).Average call duration.
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  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Female
  • Ahmedabad
Outbound Calling International BPO KPO Convincing Power BPO Call Center BPO Sales Outbound Sales Cold Calling Tele Sales Telesales BPO Voice Process Marketing Communication Voice Support Telemarketing Calling English
Appointment Scheduler B2B Sales (US Process) Location: Ahmedabad (Work From Office Only) Shift: 7:30 PM 4:30 AM (US Night Shift) Working Days: Monday to Saturday Company: Levons Technologies Pvt. Ltd. Client Market: United States / North America About UsLocal P.O.S Depot is a rapidly growing North American company delivering advanced POS systems and payment solutions to businesses across the USA & Canada.To support our expansion, Levons Technologies Pvt. Ltd. is building a strong international B2B sales team in Ahmedabad. Role OverviewWe are looking for confident English speakers with a neutral/US accent to join us as B2B Appointment Schedulers.This role focuses on outbound calling to US businesses, qualifying prospects, and scheduling high-quality appointments for the sales team. This is a target-driven, night-shift, office-based role and ideal for candidates seeking exposure to international B2B sales. Key ResponsibilitiesMake outbound calls to US-based business owners & decision-makersSchedule qualified B2B appointments for the sales teamIdentify and qualify leads as per defined criteriaMaintain accurate data in CRM systemsMeet daily & weekly appointment targetsCoordinate with internal sales teams for smooth handoversMaintain professionalism, consistency, and result focus Skills & RequirementsExcellent English communication (US/Neutral accent preferred)Experience in B2B appointment setting, international sales, or telecalling is a plusFreshers with strong communication skills are welcomeComfortable working in US night shiftTarget-oriented, self-motivated, and disciplinedReady for 100% work from office (Ahmedabad)Immediate joiners highly preferred Compensation & BenefitsSalary: 8,000 50000,000/month (Fixed + Performance-Based)Attractive incentives & bonusesStable night-shift role with fixed timingsExposure to US & North American B2B marketsCareer growth in international salesSupportive and professional work environment Important Note This is a complete Work From Office role No Work From Home / No Hybrid
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  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Pune
International BPO Outbound Calling International Voice Good Communication Skills International BPO Voice Process
Job Opening: UK process CRM Executive (Female)Experience: 02 Years (Freshers can apply)Location: ____Shift: UK shifttime - 2.00pm to 11.00pm Week off - Saturday half day / Sunday off Qualification: 12th Pass / GraduateJob Role:Make outbound calls to UK clients.Update and manage customer details in CRM software.Follow up with customers and schedule appointments.Maintain call records and daily reports.Provide basic information and customer support.Requirements:Female candidate preferred.Excel sheets , Email writing and handling Good English communication skills.Basic computer & CRM knowledge (training provided).Comfortable with UK shift Confident, polite, and target-oriented.Salary: salary + incentivesBenefits: Incentives, trainingRegards mayuri 9637388822
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Telecaller (Female)

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 2 yrs
  • Kolhapur
Microsoft Excel Phone Banking Marketing Communication Voice Process International BPO Domestic BPO Cold Calling
A telecaller is responsible for initiating outbound calls to prospects or handling inbound inquiries to promote products, generate leads, and resolve customer queries. They work in sales or service, documenting interactions in a CRM,Key ResponsibilitiesOutbound Sales: Making calls to potential customers to sell products/services, scheduling appointments, or following up on leads.Inbound Support: Handling incoming calls to address customer inquiries, complaints, or service requests.Database Management: Updating and maintaining customer contact details and conversation notes in a CRM or database.Target Achievement: Consistently meeting daily or monthly targets for calls, leads generated, or sales closed.Product Knowledge: Remaining updated on product features and company offers to effectively communicate with clients. Required Skills and QualificationsCommunication: Exceptional verbal communication and interpersonal skills.Experience: Prior experience in telecalling, telemarketing, or customer service is often preferred.Technical Skills: Basic computer literacy, including experience with CRM software and telephone systems.Language Proficiency: Fluency in English and local languages, particularly for domestic roles.Soft Skills: High patience, resilience, ability to handle rejection, and a persuasive attitude.
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • East Delhi
Calling Microsoft Excel Phone Banking Marketing Communication Domestic BPO KPO Outbound Calling Motivating Skill Voice Process International BPO Presentation Skills Negotiation Skills Cold Calling Outbound Sales English BPO Sales BPO Non Voice Convincing Power Inbound Voice Support Computer Skills BPO Call Center Tele Marketing BPO Telesales Tele Sales Telemarketing
A JD (Job Description) for a Telecaller job typically includes responsibilities, required skills, qualifications, and key objectives for the role. Telecallers play a crucial role in sales, customer service, and lead generation by communicating with clients over the phone.Key ResponsibilitiesMake outbound/inbound calls to potential or existing customers to promote products or services, answer queries, and close sales deals.Explain product or service details clearly and persuasively.Maintain and update customer databases and call records regularly.Address customer requirements, provide solutions, handle queries, and resolve complaints.Meet or exceed sales targets set by the organization.Obtain and update lists of contact details and follow up with leads.Maintain positive relationships with clients through regular check-ins and personalized communication.Skills and Qualifications12th grade or higher education is often required; some roles may prefer a graduate with sales-related training.1+ years of experience in telecalling, telesales, or a similar role is often preferred but freshers are also hired in some companies.Excellent verbal communication and negotiation skills are essential.Proficiency in local language and basic computer skills (CRM, telephone systems, record-keeping).Strong interpersonal and problem-solving skills, attention to detail, and patience.Typical Work DetailsWork may involve day or night shifts, depending on the company/client region and requirements.Some jobs include incentives based on performance, in addition to basic salary.Documentation, report-making, and handling of client information with confidentiality are expected.Common SectorsCall centersTelecom companiesStudent admissions and counsellingSales and marketing
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  • Fresher
  • Female
  • Vadodara
Microsoft Excel Phone Banking Motivating Skill Outbound Calling Marketing Communication KPO Voice Process Presentation Skills International BPO Negotiation Skills Cold Calling
We are looking for a friendly and motivated female telecaller to join our team in Vadodara. This part-time position is perfect for freshers who are eager to learn and grow in a supportive work environment.Key Responsibilities:1. **Making Calls**: You will be responsible for making outgoing calls to potential customers to promote our products and services, ensuring clear communication and an engaging tone.2. **Handling Inquiries**: Answer questions and provide information to customers regarding our offerings, helping them understand how our services can meet their needs.3. **Maintaining Data**: Keep accurate records of calls, customer interactions, and feedback in our database to help improve our services and outreach efforts.4. **Following Scripts**: Utilize provided scripts to ensure consistency in messaging while also encouraging you to use a natural tone for better engagement.5. **Meeting Targets**: Work towards meeting daily and weekly targets to assist the team in achieving overall sales goals.Required Skills and Expectations:Candidates must have completed at least their 10th grade education. Excellent verbal communication and listening skills are essential for effective customer engagement. A positive attitude, patience, and the ability to handle rejection are important traits for success in this role. You should be able to work well in a team and be open to feedback. Being punctual and reliable is critical as you will be based in the office.
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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