101

Female International BPO Jobs

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  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Female
  • Noida Sector 63
Outbound Calling Customer Care BPO Operations Domestic BPO International BPO BPO Non Voice Outbound Sales BPO Sales BPO
We are seeking a motivated and dynamic BPO Executive to join our team in Noida Sector 63. This role is ideal for recent graduates or individuals with up to one year of experience, specifically female candidates.nnKey Responsibilities:nn- Customer Support: Engage with customers to address inquiries and provide assistance, ensuring a high level of satisfaction.n- Data Entry: Accurately input customer information and maintain databases, ensuring data integrity and security.n- Communication: Maintain clear and effective communication with team members and customers, facilitating smooth operations.nnRequired Skills and Expectations:nnCandidates should possess a strong command of verbal and written communication skills, essential for interacting effectively with customers. Proficiency in basic computer skills is vital, particularly in data entry and email correspondence. The ideal candidate must be detail-oriented, able to follow instructions carefully, and exhibit a positive attitude while handling customer requests. A strong willingness to learn and adapt in a fast-paced environment is crucial. nnThis full-time position requires a dedicated individual who is eager to contribute to a team, work collaboratively, and provide exceptional service. The role is office-based, and candidates should be comfortable commuting to Noida Sector 63 for their work responsibilities.
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  • Fresher
  • 2.5 Lac/Yr
  • Eluru
Microsoft Excel Phone Banking Domestic BPO International BPO
We are seeking a dedicated female Telecaller to join our team in Eluru, India. This is a full-time work-from-home opportunity suitable for freshers who have completed their 10th grade. The ideal candidate will be responsible for conducting outbound calls to potential customers and assisting them with inquiries.nnKey Responsibilities:nn1. Making Outbound Calls: Initiate calls to potential customers to promote products or services, engaging them in informative conversations.n n2. Customer Assistance: Address queries and provide accurate information to customers, ensuring a clear understanding of our offerings.nn3. Record Keeping: Maintain detailed records of calls made, customer interactions, and any follow-up actions needed to enhance customer satisfaction.nn4. Feedback Collection: Gather customer feedback and opinions to help improve products and services, contributing to overall business growth.nnRequired Skills and Expectations:nnCandidates should have excellent communication skills, enabling them to convey information clearly and effectively. A friendly and persuasive personality is essential for engaging customers and encouraging them to consider our offerings. Basic computer knowledge and proficiency in using call management software are also expected. The ideal candidate should be self-motivated, organized, and able to manage time effectively while working independently from home. nnIf you are a motivated female candidate looking to start your career in a supportive environment, we encourage you to apply.
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  • 0 - 1 yrs
  • Alkapuri Vadodara
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication Domestic BPO International BPO Negotiation Skills English BPO Sales Outbound Sales BPO Non Voice Cold Calling Telemarketing Convincing Power Tele Sales Telesales BPO BPO Call Center Tele Marketing Typing Skills
K9HR SOLUTIONS, Riya Khushalani (HR Manager - Mo. No. 91062 25460 Email ID: hr05@k9hr.com) is looking for a motivated Telecaller to handle outbound calls, connect with potential customers, explain company products or services, generate leads, and follow up with clients. Candidates should have good communication skills, basic computer knowledge, and a positive attitude. Freshers and experienced candidates with good convincing skills are welcome to apply.
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  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Delhi
Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO Inbound Motivating Skill English BPO Call Center Calling Typing Skills Tele Sales Telesales BPO
We are looking for a dedicated Tele Caller to join our team. This role involves engaging with customers over the phone to provide information about our products and services. You will play a crucial role in maintaining customer relationships and ensuring customer satisfaction.nnKey Responsibilities:nn1. Customer Engagement: Make outbound calls to potential and existing customers to inform them about our offerings, addressing their inquiries and concerns effectively.n n2. Data Entry and Management: Maintain records of customer interactions, updating databases with accurate information to track progress and follow-ups.nn3. Promotional Activities: Assist in promoting various products and services, encouraging customers to take advantage of current promotions and offers.nn4. Feedback Collection: Gather customer feedback after calls to understand their experience and identify areas for improvement.nn5. Team Collaboration: Work closely with other team members to share insights and improve overall customer service strategies.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills and have a pleasant telephone demeanor. A high level of patience and perseverance is essential, as is the ability to handle rejections gracefully. Familiarity with telemarketing or customer service is desirable but not mandatory. Strong organizational skills are needed to manage multiple tasks efficiently. The ideal candidate should be a female with a minimum of 1 year to a maximum of 7 years of experience and must have completed at least 12th grade. This is a full-time work-from-home position located in Delhi.
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Jobs by Popular Location

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO
Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.
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  • Fresher
  • 0.9 Lac/Yr
  • Cyber City Gurgaon
Microsoft Excel Phone Banking Marketing Communication Motivating Skill Outbound Calling Domestic BPO Voice Process International BPO Negotiation Skills Cold Calling Convincing Power
We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Female
  • DLF Phase IV Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Management Customer Handling Customer Service Customer Care Call Center International BPO Cold Calling Customer Communication Revnue Generation
As a Customer Care Executive, you will be the first point of contact for our customers, providing them with support and assistance to ensure a positive experience.Key Responsibilities:1. Customer Interaction: Engage with customers via phone, email, or chat to address their inquiries, resolve issues, and provide product information in a friendly and professional manner.2. Issue Resolution: Listen carefully to customer complaints or concerns and work towards a satisfactory resolution, ensuring that each interaction leaves the customer feeling valued and respected.3. Product Knowledge: Maintain up-to-date knowledge of our products and services, allowing you to offer accurate information and guidance to customers.4. Feedback Collection: Gather customer feedback and report it to the management team to help improve services and products.5. Record Maintenance: Update customer records and documents in the system accurately to ensure reliable data management.Required Skills and Expectations:Candidates should possess excellent communication skills, enabling them to interact effectively with customers. A strong problem-solving mindset is essential to manage and resolve issues promptly. A friendly and positive attitude is crucial for creating a welcoming experience for customers. Basic computer skills are necessary for documentation and record-keeping, and the ability to work in a team-oriented environment is key to succeeding in this role.
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  • 0 - 1 yrs
  • Female
  • Patna
Customer Relationship Sales Process Customer Handling International BPO Outbound Calling Call Center
We are looking for a dedicated Female Customer Care Executive to join our team in Patna. The ideal candidate should be a 12th-grade pass with a passion for enhancing customer experiences, even if they have little to no prior experience in the field.Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat to provide timely and accurate information.- Resolve Issues: Handle customer complaints and concerns with empathy and clarity, ensuring a swift resolution to enhance satisfaction.- Maintain Records: Keep detailed records of customer interactions, transactions, and feedback to improve service delivery.- Follow-up Calls: Conduct follow-up calls with customers to ensure their issues are resolved, demonstrating commitment to customer care.- Team Collaboration: Work closely with other departments to share customer feedback and collaborate on solutions.Required Skills and Expectations:- Strong communication skills are essential. Candidates should be able to convey information clearly and listen actively to customer needs.- Basic computer skills, such as familiarity with email and office software, are necessary for managing customer accounts and documentation.- An enthusiastic attitude towards helping customers is crucial, as this role revolves around ensuring their satisfaction.- Good problem-solving skills are important to identify issues quickly and find appropriate solutions.- A team-oriented mindset will help foster a positive working environment and improve collaboration with colleagues. This full-time position requires the candidate to work from the office, contributing to the overall success of our customer service team.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • West Delhi
Sales International BPO US Process
Weblink.in Pvt. Ltd located in West Delhi is hiring Business Development Executives. For Night Shift.Designation: Business Development ExecutiveExperience: Min. 1 year experience in B2B / Online Sales (Experience in Holiday Packages Sale/ IT Sales / Website Sales / Resume Selling / Real Estate Services Selling / Online Services Sale)Location: West Delhi - Office Job: NO field workNo. of positions: MultipleCabs and Meals will be providedSalary- upto 32kResponsibilities :-Telesales/Outbound calling to members. No cold callingOnline sale of services to membersBusiness DevelopmentDesired skills:-Good Communication and effective convincing skillsComputer knowledge is a must. Candidates must be comfortable with chatting and the internet ...Candidates should be a fast learner and be able to handle pressureShould be a team player.Interested candidates can share their resume @hr.shruti@weblink.inOr8588892578
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  • 1 - 3 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Microsoft Excel Outbound Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling Outbound Sales English Calling Telemarketing BPO Sales Computer Skills Telesales Tele Sales
Position - Telecaller - No targetLocation Sector 48 GurgaonWorking days 6 DayWorking timing - 10:00 - 6:30 PMIndustry - Real EstateKey ResponsibilitiesMake outbound calls to prospective customers from company-provided leads.Explain project details and address customer queries.Generate qualified leads and schedule site visits for the sales team.Follow up with interested customers to maintain engagement.Maintain accurate records of customer interactions in the CRM.Requirements1+ years of experience as a TelecallerExcellent communication and interpersonal skills.Strong persuasion and negotiation abilities.Basic knowledge of CRM software and MS Office.Graduate or equivalent qualification preferred.SkillsStrong communication skillsCustomer handlingLead generationFollow-up and relationship managementTime managementSales orientation
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Noida
Customer Support International Call Center Voice Process International BPO Inbound Voice Process Inbound Process
We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- Answer Incoming Calls: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- Provide Product Information: Offer detailed information about products or services, helping customers make informed decisions.- Handle Complaints: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- Collaborate with Team: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- Handling Incoming Calls: You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- Making Outbound Calls: You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- Maintaining Customer Records: Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- Working in a Team Environment: Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Chandigarh
Motivating Skill Outbound Calling Voice Process Convincing Power Negotiation Skills Cold Calling Outbound Sales KPO Domestic BPO Presentation Skills International BPO English Voice Support Calling
Job Title: Telecaller Location: ChandigarhExperience:0-3 YearsEmployment Type: Full-TimeSalary Bracket:15-20K About the RoleWe are looking for enthusiastic and result-driven Telecaller who can connect with students, explain our courses, and generate walk-ins for admissions. If you have good communication skills and a convincing approach, this is a great opportunity to start or grow your career.
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Face-to-Face For Telecaller Jobs (Freshers)

Rana Financial Solutions Corporation

  • Fresher
  • 3.0 Lac/Yr
  • Female
  • Lucknow
Microsoft Excel Phone Banking Outbound Calling Motivating Skill Inbound Convincing Power Negotiation Skills Cold Calling Marketing Communication Domestic BPO Voice Process Presentation Skills International BPO BPO Non Voice
We are looking for a dedicated Tele Caller to join our team in Lucknow. The ideal candidate will be a female who has completed her 12th grade and is eager to learn. This role is perfect for freshers who want to start their career in telemarketing and customer service.Key Responsibilities:- Making Outbound Calls: You will reach out to potential customers to present our products or services, helping to create interest and generate sales leads.- Engaging with Customers: It is essential to communicate effectively with customers, understanding their needs and providing them with suitable solutions.- Maintaining Records: You will keep accurate records of conversations and interactions in our system, ensuring all customer information is up to date.- Handling Inquiries: Address any questions or concerns from customers professionally, providing them with clear and helpful responses.- Meeting Targets: You will have specific targets to achieve in terms of calls made and leads generated, requiring consistency and motivation.Required Skills and Expectations:- Strong communication skills are vital, as you will be speaking with customers regularly and need to convey information clearly.- Basic computer knowledge is necessary to manage records and navigate our calling software.- A positive attitude and eagerness to learn are crucial, as this role involves gaining experience in sales and customer interaction.- You should have good listening skills and the ability to understand customer needs quickly. - Being a team player and showing reliability in your work is essential for success in this position.
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  • 1 - 7 yrs
  • 3.5 Lac/Yr
  • Thane
Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate Needs to Handle Customer Queries and Service Related Issues in Freight Forwarding Companies and Should have Experience in Import Related Customer Serving Domain and Should Be Able to Handle Independently.
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Female
  • Mumbai
Forex Risk Management Tele Marketing Tele Counselor Telecalling Executive Outbound Calling Marketing Communication Motivating Skill Phone Banking Domestic BPO International BPO Presentation Skills Voice Process BPO Non Voice Voice Support English BPO Sales Calling BPO Call Center Telemarketing Outbound Sales Convincing Power
Job Title: TelecallerResponsibilities:Make calls to customersExplain products/servicesHandle customer queriesGenerate leads or salesMaintain call recordsRequirements:Good communication skillsBasic computer knowledgePositive attitude
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Guntur
Microsoft Excel Outbound Calling Domestic BPO International BPO Convincing Power Cold Calling Outbound Sales BPO Sales
We are looking for a dynamic and result-driven candidate who can actively contribute to lead generation and business development. The role involves connecting with colleges, institutions, and potential clients through calls, LinkedIn outreach, and direct communication, both domestically and internationally.Key Responsibilities:Generate leads.Contact colleges, universities, and institutions to introduce services and build collaborationsPerform domestic and international calling to potential clients and partnersConduct LinkedIn outreach (connection building, messaging, follow-ups)Identify and approach businesses for website/app development requirementsMaintain and update lead data using Excel or CRM toolsFollow up with prospects and convert leads into clientsCoordinate with internal teams for smooth onboarding of clientsRequired Skills:Strong communication skills in English, Telugu, and HindiConfidence in phone calling and client interactionKnowledge of LinkedIn marketing and outreach strategiesBasic understanding of website development / digital services (preferred)Good organizational and follow-up skillsAbility to handle targets and work independentlyEligibility:Any GraduateFreshers with strong communication skills can applyExperience in sales, telecalling, or business development is an advantage
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  • 3 - 9 yrs
  • Ghansoli Navi Mumbai
Customer Care Communication Customer Service International BPO Customer Handling Customer Communication Call Center Customer Support
We are looking for a dedicated Customer Care Executive to join our team in Ghansoli. The ideal candidate will have 3 to 9 years of experience and a strong desire to provide excellent customer service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, providing accurate information and addressing their concerns in a friendly manner.- Resolve Issues: Identify and resolve customer problems efficiently, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Keep detailed records of interactions with customers, including complaints, inquiries, and follow-ups, to ensure effective communication.- Provide Product Information: Educate customers on our products and services, helping them make informed decisions based on their needs.- Collaborate with Teams: Work closely with various departments to ensure that customer feedback is relayed and improvements are made based on their inputs.Required Skills and Expectations:Candidates must possess excellent communication skills, both verbal and written, to interact effectively with customers. Strong problem-solving abilities are essential for addressing customer issues promptly. A patient and empathetic attitude is necessary when dealing with customer complaints. Proficiency in computer usage and familiarization with customer relationship management (CRM) software is expected. Attention to detail is crucial for maintaining accurate records. Applicants should be comfortable working in a team environment and be flexible to adapt to changing demands. Experience in a customer service role is highly valued.
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  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Shenoy Nagar Chennai
Outbound Calling BPO Voice BPO Sales Basic Computer Skills BPO International BPO Inbound Calling Domestic BPO Voice Process Voice Support International Voice
We are seeking a dedicated Female Voice Process Executive with 1 to 2 years of experience to join our team in Shenoy Nagar, Chennai. The ideal candidate will communicate effectively with customers and provide exceptional service.Key Responsibilities:- Customer Interaction: Engage with customers over the phone, addressing their queries and providing necessary information in a clear and friendly manner. - Problem Resolution: Identify and resolve customer issues promptly by following established procedures, ensuring customer satisfaction.- Data Entry: Accurately record customer interactions and maintain data in the system for future reference, ensuring all information is up-to-date.- Follow-Up: Conduct follow-ups with customers to ensure that their queries have been fully resolved and to enhance customer relationships.- Feedback Collection: Gather customer feedback on services and report insights to the management to help improve service delivery.Required Skills and Expectations:Candidates must have excellent verbal communication skills in English and any regional language. A professional demeanor and the ability to work well under pressure are essential. Strong problem-solving skills, attention to detail, and a customer-focused attitude are vital for success in this role. The candidate should be a graduate and should be comfortable working from the office environment. Flexibility to work in varying shifts may also be required.
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  • 3 - 7 yrs
  • 3.5 Lac/Yr
  • Ansal API Lucknow
Call Center Call Coordinator International Call Center International BPO Customer Support Cold Calling
We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. Key Responsibilities:- Customer Support: Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- Call Management: Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- Issue Resolution: Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- Documentation: Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- Collaboration: Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Shyamnagar North 24 Parganas
Fresher Domestic BPO Motivating Skill Voice Process Marketing Communication Cold Calling Tele Marketing Voice Support BPO Call Center Computer Skills Calling Convincing Power BPO Non Voice Outbound Calling Phone Banking Microsoft Excel KPO English Presentation Skills Telemarketing International BPO Typing Skills Inbound Negotiation Skills Outbound Sales BPO Sales BPO Telesales Tele Sales
We are looking for a motivated and energetic Tele Caller to join our team in Shyamnagar, North 24 Parganas. This full-time role is ideal for individuals seeking to begin their careers in customer communication. The position is specifically open to female candidates who have completed at least their 10th grade.Key Responsibilities:1. Making Calls: You will make outbound calls to potential customers, introducing them to our services and products in a friendly and professional manner. Your ability to communicate effectively will help build strong customer relations.2. Updating Database: After each call, you will need to update customer information and feedback in our system. Accurate record-keeping is essential to track interactions and improve future communications.3. Responding to Inquiries: You will handle incoming calls and inquiries from interested customers, providing them with information and answers to their questions. Your responsiveness will enhance customer satisfaction.4. Meeting Targets: Working towards daily and weekly call targets is an important part of the role. You will be expected to maintain a positive attitude while achieving the set goals.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. A basic understanding of computers is necessary for data entry tasks. You should be enthusiastic, eager to learn, and capable of working independently as well as part of a team. Reliability and a commitment to improving customer experiences are crucial for success in this role.
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Tele Caller (Female Candidates Only)

Capital Placement Services

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Bhondsi Gurgaon
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing Typing Skills BPO Telesales Tele Sales
*Responsibilities:Handle inbound and outbound calls to prospective customers.Provide product/service information and generate interest.Maintain daily call records and update CRM.Follow up on leads and convert inquiries into sales appointments.Achieve daily/weekly calling .Skills Required:-Excellent communication and convincing skills.Basic computer proficiency (MS Office, email, CRM).Positive attitude and ability to work under pressure
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  • 2 - 8 yrs
  • 3.3 Lac/Yr
  • Jaipur
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Domestic BPO Voice Process Presentation Skills International BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice Outbound Sales BPO Sales English Voice Support Calling BPO Call Center Computer Skills Telemarketing Tele Marketing Typing Skills BPO Telesales Tele Sales
Telecaller Duties:Making outbound calls to potential customers/leads.Following up on inquiries and generating leads for products/services.Explaining products/services to clients over the phone.Maintaining records of calls and client information in CRM or Excel.Scheduling appointments and handling basic customer queries.Requirements:Minimum qualification: BA pass or Graduate.Good verbal and written communication skills (Hindi & English).Basic knowledge of MS Office (Word, Excel, Email).Pleasant personality and telephone etiquette.Ability to multitask and stay organized.Capital Placement Services8370014003
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  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Female
  • DLF Phase I Gurgaon
Customer Relationship Outbound Calling Customer Support Customer Service International BPO Call Center
We are looking for a dedicated Customer Care Executive to join our team at DLF Phase I. This position is ideal for individuals who are passionate about providing excellent customer service and are eager to start their career in a dynamic environment.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions via phone, email, or chat to ensure their concerns are addressed promptly and effectively.- Provide Product Information: Educate customers about our products and services, helping them to make informed decisions.- Maintain Customer Records: Accurately update and maintain customer information in the database for efficient follow-up and service delivery.- Resolve Issues: Identify and resolve customer complaints by coordinating with other departments when necessary, ensuring a positive customer experience.- Follow Up with Customers: Conduct follow-up calls or emails to ensure customers are satisfied with the solutions provided and to encourage loyalty.- Report Feedback: Gather customer feedback and report insights to management to identify areas for improvement in services and processes.Required Skills and Expectations:- Must have completed at least the 12th grade to apply for this position.- Female candidates are preferred for this role.- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- An ability to handle stressful situations with patience and professionalism is important.- Basic computer knowledge and familiarity with customer service software will be beneficial.- A positive attitude and willingness to learn are key traits expected from candidates. This role requires a full-time commitment and is based in the office, providing an excellent opportunity to build your career in customer service.
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Customer Care Executive Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Candidate needs to handle customer queries and service related issues
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