Educational Counsellor Job Vacancies in Kozhikode

Key responsibilities:1. Conduct one-on-one or telephonic counseling sessions with students to understand their academic goals, preferences, and aspirations2. Provide personalized guidance to students regarding their study abroad options,including academic programs, destinations, and cultural experiences3. Assist students in selecting appropriate courses and programs that align with their academic goals and meet the requirements4. Maintain up-to-date information on academic programs, universities, scholarships, admission requirements and other resources relevant to studying abroad5. Inform students about scholarships and financial aid options to help them fund their studies abroad6. Collaborate with the operations department to ensure seamless coordination andsupport for students throughout the study abroad process7. Provide continuous support to students during their preparation for departure andthroughout their study abroad experience8. Build rapport with students and their families, addressing their questions and concerns throughout the process9. Stay updated on trends and changes in the field of international education and adapt counseling strategies accordingly by attending training sessions and other value-adding programs10. Implement cross-selling where ever possible like IELTS, Forex, Ticketing etc11. Participate in marketing and promotional activities like expos, fairs etc. to attract new customers to the company's services12. Follow up with previously enrolled students and gain reference leads13. Be active on online platforms representing the company and build work connections14. Create daily, weekly, and monthly reports with accurate data and information and share the same with the concerned managers and team lead

As a Telecaller/Academic counsellor you will be responsible for connecting with students and parents, handling inquiries, explaining course details, and converting leads into admissions.Key ResponsibilitiesMake outbound calls to potential students and parents.Explain course details and guide them on admissions.Handle incoming inquiries with professionalism.Follow up regularly to ensure lead conversion.Maintain call records and share daily reports.Support the Business Development team in achieving targets.

Client Consultation : Engage with clients via email, WhatsApp, and phone calls to address inquiries, provide guidance, and ensure a positive client experience.Visa Coordination : Gather and validate necessary documents, assist in booking embassy appointments, and liaise with the operations team to streamline the visa application process.Client Relationship Management : Build and maintain strong client relationships through effective communication, showcasing professionalism and empathy.Sales and Service Presentation : Promote and present visa-related services to clients, addressing their needs and upselling relevant solutions.Analysis and Reporting : Analyze client feedback and interaction data to identify trends and suggest improvements to processes.Collaboration : Work closely with cross-functional teams to enhance communication and operational efficiency.

*student counselling*counsel the students going *give the course data and

Processing of enquiries receivedUploading the leads into ERP, regular follow-ups based on the scheduled date and updating status.Sending mails, SMS and WhatsApp to interested students.Call cold/warm leads (as provided)Get students to walk-into the officeDaily reports to be sent to respective heads as per formatCounsel students (from all sources) and convert to admissionsCall students for follow-up

Job Openings for 10 Student Counsellor Jobs for Freshers in Calicut, Kerala having Educational qualification of : Other Bachelor Degree with Good knowledge in Communication Skills,Student Counseling etc.SALARY: 12000/- TO 18000/-