IMS Nagpur is looking for dynamic and enthusiastic candidates for the role of Education Advisor and Center Manager. The candidate will be responsible for student counselling, managing center operations, and ensuring smooth functioning of the institute. Responsibilities: counselling , student management , office management.
Opportunities for Counselor======================================Educational qualification: Graduation==========================================Salary Range: 5K to 10KWork Experience: 0 to 1 YearLocation: Nagpur==========================================Requirements :Handle the inquiries and settle them.Counseling Students about our courses and programs.Closing business dealsFollowing up the students leadTo provide a high quality professional counseling service for online students.To provide an easy accessible counseling service for students.Handles all issues of students from new inquiries to the end of each course. Knowledge of computer operating systems and MS Office software. Undertaking the task of receiving calls, take messages and routing correspondenceShould know about mailing to candidates and clients.Required skills:Good communication skills. (Fluency in English is must)Highly organized and mature with respect to human relationships.Able to solve the regular issues of online studying students.Excellent problem- solving skills to be able to help students identify and make changes to negative thought patterns and other harmful behaviorsStrong interpersonal skills to help establish rapport quickly with students and develop strong trusting relationships
Key Responsibilities: The responsibilities would primarily include the Outbound, Inbound & Online Chat processesOutbound process: Upsell & cross-sell various Management, IT & Finance related coursesInbound process: Attend to the Sales & Services calls received on the Customer Care numbersOnline Chat Process: Be available to address any query coming through online Chat modeResponsible for converting Telephonic Enquiries into admissionsResponsible for achieving business targets through effective counselling, as per timelinesRegularly follow up for lead generations through tele-callingCounselling & Career guidance on the company offerings seminars, workshops and in-house events
Knowing to Convince Career CounsellingEducation Counselor
1. To coordinate, manage and lead a safe, professional and accessible face to face counselling service. 2. To develop and review appropriate policies and procedures, including referral, cancellation, assessment, financial and administrative procedures.
IMS Nagpur is hiring Education Advisor. The role involves student counselling, office management, and handling student queries. Freshers and experienced candidates can apply. Strong communication skills required.