Domestic Executive Job Vacancies in Kolkata

WE ARE HIRING! TELECALLEREpoxy Master Pvt Ltd. is looking for enthusiastic and confident individuals to join our growing team as Telecallers. Position: Telecaller Company: Epoxy Master Pvt Ltd. Location: NEW TWON SHAPOORJI NEAR PETROL PUMP. Employment Type: Full-TimeJob Responsibilities Make outbound calls to potential customers and leads. Explain company products, services, and training programs. Follow up with interested customers and maintain lead records. Generate leads and support the sales team. Maintain professional communication with customers.Requirements Good communication skills in Bengali, Hindi, and English. Freshers and experienced candidates can apply. Basic computer knowledge. Positive attitude and willingness to learn. Ability to work in a team.*Salary & Benefits** Monthly salary: 10,000 - 20,500.* Growth opportunities within the organization.* Professional learning and development opportunities.*Contact:* HR Department*Company:* Epoxy Master Pvt Ltd

*CUSTOMER SUPPORT EXECUTIVE**Location:* Kolkata*Interview Mode:* Walk-in** Eligibility:* Graduate** Salary:**Fresher:* CTC: 18,000 Take Home: 13,000*Experienced:* CTC: 20,000 Take Home: 15,000** Job Details:* Proper Day Shift Timing: 9:00 AM - 6:00 PM 6 Days Working Sunday Fixed Off** Requirement:*Good communication skills and a customer-friendly attitude.*Interested candidates can share their updated CV on 9118020369 and confirm their availability for the walk-in interview.*

1. Make outbound calls to potential and existing clients.2. Explain company's IT/software services to clients.3. Generate leads through telephonic communication.4. Follow up with interested clients and maintain regular communication.5. Understand client requirements and coordinate with the sales team.6. Maintain proper records of calls, leads and follow-ups.7. Achieve assigned sales and follow-up goals.

Telesales ExecutiveDepartment: SalesExperience: 0-2 YearsLocation: KolkataEmployment Type: Full-TimeJob SummaryWe are looking for a Telesales Executive who will be responsible for generating leads, contacting potential customers, explaining products/services, handling customer queries, and converting prospects into customers. The ideal candidate should have excellent communication skills, a positive attitude, and a strong target-oriented approach.Key ResponsibilitiesMake outbound calls to prospective and existing customers.Generate and qualify leads through telephone calls.Explain company products/services clearly and effectively.Understand customer requirements and recommend suitable solutions.Follow up regularly with interested prospects and maintain the sales pipeline.Convert leads into successful sales and achieve monthly targets.Handle customer queries and resolve basic concerns professionally.Maintain accurate records of calls, leads, follow-ups, and sales in the CRM.Build and maintain positive relationships with customers.Coordinate with the sales and operations teams for smooth order/service processing.Prepare daily and weekly sales reports.Follow up on pending orders/payments wherever required.Stay updated about company products, services, offers, and sales processes.KRA / KPINumber of outbound calls madeQualified leads generatedLead-to-conversion ratioMonthly sales/revenue achievementFollow-up effectivenessCustomer engagement and retentionCRM/data accuracyAchievement of assigned sales targetsDaily productivity and call qualityRequired SkillsExcellent verbal communication skillsStrong convincing and negotiation abilitiesGood listening and interpersonal skillsTarget-oriented and self-motivatedAbility to handle rejection and work under pressureBasic knowledge of MS Office and CRM softwareGood follow-up and relationship-building skillsProfessional and positive attitudeEligibility CriteriaGraduate in any discipline preferred.0-2 years of experience in telesales, telecalling, inside sales, customer service, or a similar role.Freshers with good communication and convincing skills may also apply.Candidates comfortable with making a high volume of outbound calls will be preferred.Key CompetenciesCommunication Customer Focus Persuasion Negotiation Result Orientation Follow-up Teamwork Accountability Time Management Positive AttitudeHow to ApplyInterested candidates can reach out to us: Call or WhatsApp: 9073909028 Email: hr@rharlalka.comJoin our team and build your career with us!

We are looking for enthusiastic and motivated female candidates for the role of Customer Care Executive in Kolkata. This is a full-time, work-from-home opportunity for freshers who have completed their 12th grade.Key Responsibilities:- Respond to Customer Inquiries: You will answer calls and messages from customers, helping them with their questions and concerns to ensure a positive experience.- Provide Product Information: You will share knowledge about our products and services, helping customers make informed decisions based on their needs.- Resolve Issues: You will assist in resolving customer complaints or issues efficiently and professionally, ensuring customer satisfaction.- Document Customer Interactions: You will keep accurate records of customer interactions and feedback, helping the team improve service processes.- Follow Up With Customers: You will proactively reach out to customers to gather feedback and ensure they are satisfied with the service provided.Required Skills and Expectations:Candidates should have strong communication skills, both verbal and written, as you will interact with customers regularly. A friendly and patient attitude is essential to handle various customer situations positively. You should be tech-savvy, with a good understanding of computer systems and software. Time management and the ability to work independently are crucial, as this role requires a strong commitment to meet customer needs from home. A basic understanding of customer service principles will be advantageous.

We are looking for a dedicated Voice Process Executive to join our team in Kolkata. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The job will be done from our office, and it involves various tasks centered around customer interaction.Key Responsibilities:- Handling Customer Calls: You will manage inbound and outbound calls to assist customers with their inquiries, ensuring a positive experience throughout the conversation.- Providing Information: Your role will include giving detailed information about products and services, helping customers understand our offerings clearly.- Resolving Issues: You will be responsible for addressing and resolving customer complaints or issues efficiently, aiming for complete customer satisfaction.- Maintaining Records: Keeping accurate records of customer interactions is essential. You will document call details to help improve service and track issues.- Achieving Targets: Meeting personal and team targets for call handling and customer satisfaction is crucial. You will work towards these objectives regularly.Required Skills and Expectations:Candidates must have excellent communication skills in English and Hindi (or regional languages), both verbal and written. Strong listening skills are important to understand customer needs. You should be adaptable, able to handle pressure, and work well in a team. Basic computer skills are necessary for using our call management system effectively. Additionally, a proactive attitude towards problem-solving will be highly valued in this role.

We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. Respond to Customer Inquiries: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. Issue Resolution: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. Record Keeping: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. Feedback Collection: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. Team Collaboration: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume.

We are looking for a Customer Support Executive to join our team in Kolkata. This role is perfect for individuals who are eager to start their careers in customer service and have a passion for helping others.Key Responsibilities:- Assist Customers: Provide accurate information and support to customers regarding products and services through phone, email, or chat.- Resolve Issues: Identify and troubleshoot customer problems, ensuring timely and effective solutions to enhance satisfaction.- Record Interactions: Keep detailed records of customer interactions, feedback, and inquiries to help improve service quality.- Follow Up: Reach out to customers after resolving their issues to ensure they are satisfied with the outcome and to gather feedback.- Collaborate with Teams: Work closely with other departments to address customer concerns and stay updated on product knowledge.Required Skills and Expectations:- Communication Skills: Strong verbal and written communication skills are crucial for clearly conveying information and understanding customer needs.- Problem Solver: Ability to analyze issues and provide solutions while maintaining a positive attitude even in challenging situations.- Team Player: Demonstrate a willingness to work collaboratively with team members to achieve shared goals.- Adaptable: Be open to learning new skills and adjusting to changes in workload or processes as needed.- Technical Proficiency: Basic computer skills to navigate customer support software and other online tools comfortably.Candidates should be male, have completed their 12th grade, and have 0 to 1 year of experience. This position requires a full-time commitment and will be based in the office.

As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- Customer Interaction: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- Booking Management: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- Data Entry: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- Issue Resolution: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- Collaborate with Team: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.

We are looking for a Customer Support Executive to join our team in Salt Lake, Kolkata. This is an exciting opportunity for individuals with 0 to 6 years of experience to assist our customers effectively.As a Customer Support Executive, your main responsibility will be to provide excellent service to customers through various communication channels. You will answer queries, resolve issues, and ensure customer satisfaction. Your role will involve actively listening to customer concerns, helping them navigate our services or products, and providing timely solutions.Key responsibilities include responding to customer inquiries via calls, emails, or chat, ensuring that all communications are polite and informative. You will assist with product-related questions and troubleshoot problems as needed. It will be essential to document customer interactions accurately in our system to track issues and solutions effectively. Additionally, you will collaborate with other teams to escalate complex issues that cannot be resolved at your level.We expect candidates to possess strong communication skills, as you will interact with diverse customers daily. Good problem-solving abilities and a friendly demeanor are also crucial to delivering a positive customer experience. Basic computer skills are necessary to navigate our customer management systems efficiently. A high school diploma is required, along with a willingness to learn and adapt to new challenges within a supportive team environment.

## Job Title: Customer Support Executive## Company: DTDC Express Ltd## Employment Type: Full-Time## Location: Chinarpark, Kolkata## Shift: Complete Day Shift(09:00 AM 05:30 PM or 10:30 AM 07:00 PM)Sunday Fixed Off + Selective Government Holidays---## Job SummaryDTDC Express Ltd is looking for Customer Support Executives to manage inbound customer queries, provide shipment-related assistance, and deliver a smooth customer service experience.---## Role Responsibilities* Attend inbound calls from customers regarding shipments, tracking, delivery status, and service-related queries.* Record customer complaints and ensure proper follow-up and resolution.* Provide accurate information and maintain a professional tone during calls.* Coordinate with delivery teams, hub managers, and internal departments for quick issue resolution.* Update call records, customer details, and complaint logs in the system.* Ensure all customer inquiries are resolved within defined timelines.* Maintain service quality and adhere to company standards and procedures.* Escalate unresolved issues to the concerned department when required.---## Requirements of the Company* Minimum 12th pass / Graduate preferred.* Freshers are NOT eligible (experience in customer service preferred).* Strong communication skills in English, Hindi, and Bengali.* Good listening skills and the ability to remain calm under pressure.* Basic computer knowledge: Email handling, MS Office, and typing skills..* Professional, polite, and customer-focused attitude.* Must be punctual and maintain proper attendance.* Ability to handle continuous customer calls with patience and efficiency.---## Benefits* Full-time employment under DTDC.* No sales target, pure inbound customer support.* Sunday fixed off + selective government holidays.* Growth opportunities within the organization.

Hiring for 30 Customer Support Executive Jobs in Saltlake Sector V for Freshers,Required Educational Qualification is : 12th Pass, B.a, B.com with Good Knowledge in Good Communication Skills, English, Bengali, Hindi Bpo, Domestic Bpo, Customer Support, Customer Service, Inbound Calls, Interpersonal Skills Etc.;

We are looking for 50 Telesales Executive Posts in Kolkata with deep knowledge in Marketing, Outbound Calling, Marketing Communication, Online Sales, Lead Generation, Interpersonal Skills, Domestic BPO, Voice Process, Inbound, Inside Sales, Negotiation Skills, Convincing Power, Cold Calling, B2B Sales, BPO Non Voice, Outbound Sales, BPO Sales, English Language, Inbound Calls, Domestic Calling, Inbound Sales, Calling, Tele Marketing, Basic Computer Skills, BPO, Sales, Telesales, Tele Sales, Communication Skills, KPO and Required Educational Qualification is : 12th Pass, B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, M.A, M.Com, M.Sc

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

Job Title: Telecaller Executive Real EstateSalary Package: 15,000 20,000 per month (based on experience and performance) + Attractive Incentives up to 15,000 per monthExperience Required: 1 to 2 years in Real Estate Telecalling, Pre-Sales, or Customer SupportQualification: Graduate in any disciplineGender Preference: Only female candidates can apply________________________________________Job Description:We are looking for a dynamic and result-oriented Pre-Sales Executive (Female) to handle inbound and outbound calls, generate high-quality leads, and schedule site visits for prospective clients. This role offers an exciting opportunity to earn attractive incentives in addition to your salary. The ideal candidate should possess excellent communication skills, a persuasive personality, and proven experience in the real estate industry.________________________________________Key Responsibilities: Proactively manage inbound and outbound calls with potential customers. Clearly explain property features, benefits, and special offers to clients. Schedule and coordinate site visits for the sales team. Maintain and regularly update the customer database with accurate information. Follow up with clients to ensure lead conversion and high satisfaction. Work towards achieving monthly sales and lead generation targets to maximise incentive earnings.________________________________________Key Skills: Excellent verbal communication and convincing abilities. Strong relationship-building skills with a customer-first approach. Basic computer skills and proficiency in MS Office. Highly motivated, target-driven, and proactive in lead generation.

Urgent requirement for Telecaller Executive for Saltlake Location

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

We are looking for a motivated Domestic Ticketing Executive to join our team in Kolkata. This entry-level position is ideal for freshers who are eager to learn about the travel industry and provide excellent customer service.The key responsibilities of the Domestic Ticketing Executive include processing ticket bookings. You will assist customers with their travel plans, ensuring they have the necessary information and support. Communicating effectively with clients is essential to understand their requirements and offer suitable options. You will also handle ticket cancellations and refunds, ensuring that all transactions are processed accurately and efficiently. Additionally, maintaining records and databases related to bookings will be part of your daily tasks.Candidates for this role should possess strong communication skills, both written and verbal, to engage effectively with clients. Attention to detail is crucial, as you will need to carefully manage bookings and accurately record information. A good understanding of basic computer skills is necessary, as you will be using ticketing software and managing online platforms. We expect candidates to have a positive attitude and a willingness to learn, as well as the ability to work collaboratively in a team environment. Customer service skills are vital to ensure a pleasant experience for clients.If you are looking for a full-time job in the travel sector and meet the educational requirement of being a 12th pass, we encourage you to apply.If you have any quires, you can contact this Number- +91 8274869811 (Calling/ Send your CV this WhatsApp number)

We are hiring enthusiastic and customer-oriented individuals to join our DTDC Voice Process team. The role involves handling customer calls, addressing inquiries and complaints, and providing effective solutions all while ensuring a professional and positive customer experience.Key Responsibilities: Handle incoming and outgoing calls in a polite and professional manner. Resolve customer queries and complaints efficiently with a problem-solving approach. Log and track customer interactions and follow up where necessary. Work closely with team members to escalate and resolve complex issues. Meet key performance targets including call handling time, resolution rate, and customer satisfaction.Requirements: Qualification: Minimum 12th Pass / Graduate (any stream). Good communication skills in English required. Basic computer knowledge. Only experienced candidates can apply. Must be comfortable with work from office setup.