We are seeking a Domestic Ticketing Executive based in Kolkata. This is a full-time position suitable for freshers who are eager to begin their careers in the travel industry. The main responsibility is to assist customers with booking domestic travel tickets and ensuring a smooth travel experience.
Key Responsibilities:
1. **Customer Support**: Interact with clients via phone and email to understand their travel needs and provide information about flights, schedules, and pricing.
2. **Ticket Booking**: Process domestic ticket bookings using our systems, ensuring accuracy and efficiency in managing reservations.
3. **Traveler Assistance**: Help clients with changes to their reservations or cancellations, providing clear guidance on all options.
4. **Payment Handling**: Manage payment processing for ticket purchases, ensuring secure and accurate transactions.
5. **Documentation**: Maintain and update records of ticket sales and customer interactions to ensure all information is accurate and easily accessible.
Required Skills and Expectations:
The ideal candidate should possess excellent communication skills, both verbal and written, to effectively assist customers. Attention to detail is crucial for accurate ticket booking and record-keeping. A strong customer service orientation will help build positive relationships with clients. Basic computer skills are essential, with familiarity in using booking systems seen as an advantage. Applicants must have completed their 12th grade education and demonstrate a willingness to learn in a fast-paced environment. Being a team player with a proactive attitude will contribute to success in this role.
Experience
Fresher
No. of Openings
40
Education
12th Pass
Role
Domestic Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
19 - 27 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), ESI, Food/Meals, Accommodation, 5 Working Days
Face Interview Location
238B, AJC Bose Road , office 4b,4th floor, kolkata - 700020