Proficient in providing end-user support for various devices such as PCs, laptops, and mobile devices, with troubleshooting operating systems including XP, Vista, Windows 7, and Windows 10. installing and troubleshooting mail clients. Well-versed in handling various applications such as MS Office, Acrobat Reader, Experienced in managing desktops, laptops, and network printers. Good communication skills for effective interaction with users.