Array ( [0] => desktop-support-engineer [1] => raigad ) Top Desktop Support Engineer Female Jobs in Raigad for Graduate

Desktop Support Engineer Female Graduate Jobs in Raigad

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Desktop Support Engineer

iBrahma Infosolutions Pvt Ltd

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Mahad Raigad
Hardware Networking Computer Hardware Desktop Support IT Helpdesk
Proficient in providing end-user support for various devices such as PCs, laptops, and mobile devices, with troubleshooting operating systems including XP, Vista, Windows 7, and Windows 10. installing and troubleshooting mail clients. Well-versed in handling various applications such as MS Office, Acrobat Reader, Experienced in managing desktops, laptops, and network printers. Good communication skills for effective interaction with users.
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Desktop Support Engineer

Oceanica Talents

Hardware Networking Computer Hardware Desktop Support Service Desk IT Helpdesk MCSE
- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals- Address user tickets regarding hardware, software and networking- Walk customers through installing applications and computer peripherals- Ask targeted questions to diagnose problems- Guide users with simple, step-by-step instructions- Conduct remote troubleshooting- Test alternative pathways until you resolve an issue- Customize desktop applications to meet user needs- Record technical issues and solutions in logs- Direct unresolved issues to the next level of support personnel- Follow up with clients to ensure their systems are functional- Report customer feedback and potential product requests- Help create technical documentation and manuals
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