Desktop Support Engineer Graduate Experience Jobs in Ahmedabad

Troubleshooting and Issue Resolution:Responding to user requests and troubleshooting hardware and software issues via phone, email, or in person. System Setup and Configuration:Installing, configuring, and maintaining computer systems, software, and peripherals. Software and Hardware Maintenance:Ensuring systems are up-to-date with the latest software and hardware, including security patches and updates. User Support and Training:Providing guidance and training to users on the use of computer systems and software. Remote Support:Utilizing remote access tools to troubleshoot and resolve issues for users who are not physically present. Documentation:Creating and maintaining documentation, such as user manuals and technical instructions. Hardware and Software Management:Tracking and managing hardware and software inventories, including procurement and disposal.

Address user tickets regarding hardware, software and networkingWalk customers through installing applications and computer peripheralsAsk targeted questions to diagnose problemsGuide users with simple, step-by-step instructionsConduct remote troubleshootingTest alternative pathways until you resolve an issueCustomize desktop applications to meet user needsRecord technical issues and solutions in logsDirect unresolved issues to the next level of support personnelFollow up with clients to ensure their systems are functionalReport customer feedback and potential product requestsHelp create technical documentation and manuals

We have vacant of 2 Computer Hardware Engineer Jobs in Shyamal Cross Road, Ahmedabad, Gujarat, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Hardware Networking,Computer Hardware,Desktop Support,Software Installation,Network Troubleshooting etc.

Should have hands on experience in desktop Basic knowledge in server. Excellent communication skills. Min 1 - 2 yrs experience. Handling desktop (outlook, antivirus, basic networking, hardware /OS / Applications troubleshooting). Should have good working experience on DNS etc. Hands on experience working on servers will be an added advantage. Good communication skills. Candidate should be willing to work on 24/7 shifts and 6 working days in a week. Should be able to join immediately or in a weeks time.

Call, Whatsapp Cv At Networking, Troubleshooting, Hardware Skills, Printer Scanner Configuration, Asset Management, Daily It Infra Check, Data Backup, Service Provider Billing

We are looking for 1 Computer Hardware Post in Ahmedabad, Gujarat, with deep knowledge in Networking,Computer Hardware,Desktop Support,Software Installation,IT Support,Helpdesk and Required Educational Qualification is : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.C.A, B.B.A, B.Com, B.Sc, M.C.A

Person will be working at a client site in Sanand as a desktop Engineer.He will be working in ShiftsWill be responsible for managing Desktop, Laptop etc at OS level.

Designation Systems Engineer Role Desktop Support Job Location AhmedabadExperience Min 1 year to 2 YearsQualification Any Degree Nature of Job PermanentShift timing GeneralDuration for Joining: within 10 to 15 daysJob Profile Installation and configuration of Windows based operating systems (Windows Xp, Vista,7&8) Software installations and troubleshooting of all types of customer oriented field problems, network setting for TCP/IP and Internet setup. Trouble shooting of all types of Hardware and software applications problems. Configuring & troubleshooting of Desktop/Laptops for L1 Managing backup and recovery. Configuring & troubleshooting of printer, scanner & LAN related issues reported by users Installation and configuring of wireless Data Cards in users laptops. Exposure in Active Directory user creation & deletion Maintenance and Troubleshooting of connectivity problems using Ping, Trace route. Trouble shooting hardware, software & networking problems. User group policies creation & modification Monitoring of virus issues through Symantec Endpoint Protection antivirus. Regular data & mail backup of MS outlook (PST files). Password creation & resetting to end users through remote desktop Good experience in configuring & troubleshooting of MS Outlook 2007/10/13 or Outlook Express Remotely resolving application problems and network problems and mail configurations through net meeting, remote desktop sharing. Resolving tickets with in the SLA, which is raised from End User side.

. Responsible for providing first level support to Desktops, Laptops, Printers (Network and Standalone), and telecom devices related, business and functional applications related incidents /Service requests.2. Responsible to diagnose, verify, record and report equipment/hardware, system non - performance or downtime and Software errors.3. Responsible for configuration of desktop / laptop / printer configuration and application/software installation / transfer4. Responsible to facilitate installation, Movement, addition or change related to Desktop / laptop /Printers.