Desktop Administration Fresher Jobs in Mumbai

Job Responsibilities:1. Technical Support:Provide first-level technical support to end-users for hardware, software, and network issues.Diagnose and troubleshoot desktop, laptop, printer, and other peripheral device issues.Assist users with software installations, configurations, and updates.2. Incident Management:Log and track all incidents and service requests in the helpdesk ticketing system.Ensure timely resolution of issues in accordance with established service level agreements (SLAs).Escalate unresolved issues to higher-level support or specialized teams as necessary.3. User Assistance:Respond promptly to user queries and provide effective solutions to technical problems.Assist users in setting up and using email, productivity software, and other applications.Provide guidance on basic IT security practices and data protection.4. System Maintenance:Perform routine maintenance and updates on desktop systems and software.Conduct hardware and software inventory management.Ensure that all systems are kept up-to-date with security patches and antivirus definitions.5. Documentation and Reporting:Maintain detailed records of support requests, troubleshooting steps, and resolutions.Create and update user manuals, FAQs, and knowledge base articles.Generate reports on helpdesk activities and performance metrics.6. Onboarding and Offboarding:Set up and configure workstations for new employees, including hardware, software, and network access.Conduct IT orientation sessions for new hires.Decommission and reconfigure equipment for departing employees.7. Remote Support:Provide remote support to users working offsite or from home.Use remote desktop tools to diagnose and resolve issues without physical access.8. Customer Service:Maintain a high level of customer satisfaction through effective communication and prompt resolution of issues.Follow up with users to ensure issues are fully resolved and to provide additional assistance if need.

Roles and Responsibilities: Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Completing job reports and ordering supplies.

Hello #connectionsTech Mahindra Recruitment For Freshers, Internship 2023Salary : 4LPA- 7LPAIf You Are Interested In Job Opening Kindly Comment INTERESTEDPlease check your eligibility criteria and apply.Capgemini Recruitment For Freshers, Internship 2023 - Salary - 30k to 45k ( Depends on interview performance)If interested comments interested.Please check your eligibility criteria and apply.

We have vacant of 5 Network Jobs in Mumbai, Maharashtra, for Freshers Educational Qualification : Diploma, Professional Degree, B.Sc, B.Tech/B.E, M.Sc, M.Tech Skill Networking,System Administration,Computer Hardware,Network Administration,Desktop Support etc.

Job SummaryConfiguring and Troubleshooting Windows 7 & 10, offer Remote-Assistance to Client computers.Knowledge in Installing, Upgrading and Deploying Windows Server 2012 and Services.Troubleshooting experience in Desktop and LaptopKnowledge of DHCP, DNS, TCP/IP FileKnowledge in troubleshooting network connectivity, Network printers and User access issues.Excellent ability to handle significant workload with experience in managing multiple projects.Experience in Outlook configuration and troubleshooting issuesExperience in printer installation and configurationMaintaining and configuring of printers via Lan & Server ,Troubleshooting printer issues.Maintaining and Accessing Remote User system and Troubleshootingexcellent communication skills are mandatoryResponsibilities and DutiesDesktop SupportDesktop EngineeringTroubleshootingMinimum 7 months of exp is mandatoryOral and Written Communication skills must be very goodimmediate joiner is preferableInterested candidate can directly call: Soma Saha, Assistant Manager (HR),whatsapp: any timeOther benefits:PFGratuityHealth & accidental insurance5 working daysPaid sick timePaid time offPermanent & fulltime role

1. Must have Good knowledge in Windows server and client administration.2. AD User Management3. Antivirus management4. Access control management5. Desktop level support management6. Provide functional level 2 support for IT operations.7. LAN/WAN administration8. Server Administration (DNS, DHCP, AD)9. Installation, configuration and administration for windows client operating systems.10. Learn and perform the administration of Firewall , VoIP devices11. Ensure backup activity and Define backup strategies12. Manage all IT tools / devices.whatsapp your cv on-nine three six eight four ziro two seven ziro one.

Urgent Hiring Network Support EngineerCompany : Tech MahindraSalary : 20KDail HR Recruiter from10 AM to 5 PMEvision Technoserve (ISO 9001-2015) Hiring Fresher