Array ( [0] => customer-support [1] => maharashtra ) 900+ Customer Support Jobs in Maharashtra,Customer Support Job Vacancies in Maharashtra
953

Customer Support Job Vacancies in Maharashtra

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type

Openings For Customer Support Executive || Freshers & Experienced

RK Finwise Solution

  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Turbhe Navi Mumbai
Email Support Non Voice BPO Non Voice Process Chat Support Customer Support
We are Hiring......for mosaic wellness - Chat process Shift Time : between 10am to 10pm any 9 hours shifts Role: Customer Service Voice, Communication: Good in EnglishVersant 4 Qualification: HSC passed with 6 months bpo exp.Salary: 18.500k inhand Rounds of Interview : HR/OPS/clientLocation : Navi Mumbai (opp- Turbhe Station)Contact HR : 8851657584,7503359763
View all details
Apply

Fresher - Hiring For International Customer Support Executive

Jupitize Staffing and Recruitment

  • 0 - 2 yrs
  • 5.0 Lac/Yr
  • Pune
International BPO Proficiency in English BPO Customer Service
Hiring for International Customer Service Voice Process Requires Excellent English Communication SkillsLooking for Immediate JoinersOnly Pune LocationFresher / ExperiencedGraduate / UndergraduateUk / Us / AustralianContact Hr Riya :- 9359182017
View all details
Apply

Interview For Sales Coordinator || 10th Pass - Freshers

Pamosa International Marketing Private Limited

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Andheri East Mumbai
Retail Sales Corporate Sales Customer Care Direct Sales Customer Support Field Service Order Processing
We are looking for a motivated Sales Coordinator to join our team in Andheri East. In this role, you will support the sales team by managing schedules, maintaining records, and ensuring smooth communication with customers and team members.**Key Responsibilities:**- **Sales Support:** Assist the sales team by providing them with necessary information and resources, ensuring they have what they need to close deals effectively.- **Data Entry:** Maintain accurate sales records and update databases regularly. This helps track progress and identify areas for improvement.- **Communication:** Act as a point of contact between the sales team and clients, addressing inquiries and providing updates to enhance customer satisfaction.- **Scheduling:** Organize appointments and meetings for the sales team, ensuring efficient use of their time and keeping everyone on track.- **Reporting:** Prepare and distribute sales reports to the team, allowing everyone to understand sales performance and contribute to strategic decisions.**Required Skills and Expectations:**Candidates should have a minimum education of 10th grade completed. Previous experience in sales or customer service is a plus, but not required, making this an ideal position for fresh graduates or those new to the industry.Strong communication skills, both verbal and written, are essential for effective interaction with clients and team members. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Proficiency in basic computer skills and familiarity with sales software or CRM tools will be beneficial. A strong willingness to learn and adapt in a fast-paced environment is highly valued.
View all details
Apply

Fresher - Urgent Requirement For Sales Coordinator

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Channel Sales Customer Care Customer Support Direct Sales Sales Administration
As a Sales Coordinator in Nashik, you will support the sales team and help drive revenue growth by managing various sales-related tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team in daily operations by providing necessary administrative support, such as preparing sales reports and maintaining customer records.- **Communication with Clients:** Act as a point of contact for clients, handling inquiries and ensuring timely responses to their requests to maintain strong customer relationships.- **Sales Order Processing:** Process and track sales orders from initiation to fulfillment, ensuring that orders are completed accurately and in a timely manner.- **Data Management:** Maintain an organized database of customer information and sales leads, helping the team track progress and identify potential opportunities.- **Scheduling Meetings:** Coordinate meetings and appointments between the sales team and clients, ensuring that everyone is informed and prepared for discussions.- **Sales Analysis:** Help analyze sales data and trends to provide insights that can help improve strategies and drive sales performance.**Required Skills and Expectations:**Candidates should have strong organizational skills and attention to detail to manage multiple tasks effectively. Good communication skills are essential for interacting with clients and team members. A basic understanding of sales processes and familiarity with sales software will be beneficial. Proficiency in Microsoft Office, especially Excel and Word, is expected. A positive attitude, eagerness to learn, and ability to work well in a team environment are also important attributes. Relevant experience is not mandatory, making this an excellent opportunity for recent graduates or individuals with minimal experience.
View all details
Apply

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Popular Location

More

Fresher hiring for Sales Coordinator

Infinia Industries Pvt Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Indora Nagpur
Corporate Sales Service Desk Customer Support Coordination Skills
We are looking for a Sales Coordinator to join our team in Indora. This entry-level position is ideal for recent graduates with a Bachelor of Commerce degree and offers a great opportunity to start a career in sales.**Key Responsibilities:**- **Support Sales Team:** Assist the sales team with daily tasks, including managing schedules and preparing sales materials, to enhance overall productivity.- **Process Orders:** Handle the processing of customer orders while ensuring accuracy in order entry and timely delivery to clients.- **Customer Communication:** Serve as a point of contact for customers, addressing inquiries and providing updates on order status to maintain satisfaction.- **Maintain Records:** Keep accurate records of sales activities, customer interactions, and inventory levels to support effective reporting and decision-making.- **Assist in Reporting:** Help prepare sales reports by collecting data and summarizing findings, which will aid the management in understanding sales trends.**Required Skills and Expectations:**- Recent graduates with a Bachelor of Commerce degree are encouraged to apply. A strong academic background in business is beneficial.- Good communication skills are essential, both verbal and written, to effectively interact with team members and customers.- Strong organizational skills, with the ability to manage multiple tasks simultaneously, are important for ensuring smooth operations.- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, is needed for reporting and presentations.- A positive attitude and willingness to learn, along with a team-oriented mindset, are crucial for thriving in this role.
View all details
Apply

Airport Manager - Full Time - Freshers

Career Indigo India

  • 0 - 5 yrs
  • 9.0 Lac/Yr
  • Mumbai
Airport Supervisor Airline Operations Passenger Support Airport Operation Airline Customer Service Aviation Good Communication Skills Problem Solving Customer Manager Staff Management Ground Operation Ground Manager Air Ticketing Officer Air Ticketing Air Ticketing Executive Air Ticketing Staff Airport Ticketing Executive Airport Ticketing Staff Airline Ticketing Airport Ground Staff Ground Staff Airline Ground Staff Air Port Ground Staff Ground Handling
We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.
View all details
Apply

Hiring Fresher / Customer Support Executive / 12th Pass

VVP Healthcare Pvt Ltd

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.
View all details
Apply

Team Leader Customer Support - Full Time

BusyBee Consultants

  • 0 - 4 yrs
  • 5.5 Lac/Yr
  • Mumbai
Multitasking Back Office Processing Call Handling Decision Making Empathy Team Leadership Training and Development Customer Service Conflict Resolution Problem Solving Adaptability Feedback Management Quality Assurance Communication Time Management
We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. **Key Responsibilities:**- **Lead the Team**: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- **Train and Develop Staff**: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- **Manage Customer Inquiries**: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- **Monitor Performance**: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- **Foster a Positive Environment**: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.**Required Skills and Expectations:**- **Strong Communication Skills**: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- **Problem-Solving Ability**: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- **Leadership Experience**: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- **Customer-Centric Attitude**: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- **Team Player**: You should work well with others, support your colleagues, and contribute to the team's overall success.
View all details
Apply

Customer Service Associate Jobs For Freshers - Mumbai

Explore360 HR Solutions

  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Mumbai
International BPO BPO BPO Voice BPO Sales International BPO Voice Process International BPO Executive Airline Customer Service Representative BPO Operations Customer Care Associate Customer Retention Business Process Outsourcing BPO Non Voice Non Voice Process Chat Support Chat Process Customer Relationship
We are seeking a Customer Service Associate to join our team in Mumbai. In this role, you will be the first point of contact for our customers, helping them with their inquiries and ensuring a positive experience.**Key Responsibilities:**- **Customer Support:** Respond to customer questions via phone, email, or chat, providing timely and accurate information.- **Issue Resolution:** Handle complaints and issues effectively, working to resolve them to the customers satisfaction while following proper procedures.- **Product Knowledge:** Maintain a good understanding of our products and services to provide correct information and guidance to customers.- **Data Entry:** Accurately log customer interactions and feedback in our systems to help improve services and recordkeeping.- **Collaboration:** Work closely with other teams to address complex customer issues and contribute to team goals.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to interact with customers effectively.- **Problem-Solving Abilities:** A proactive approach to identify issues and find solutions quickly enhances customer satisfaction.- **Team Player:** Willingness to work collaboratively with coworkers to improve service quality and team performance.- **Adaptability:** Ability to thrive in a fast-paced environment and adjust to changing priorities or demands.- **Basic Computer Skills:** Familiarity with computer systems and software is important for data entry and communication tasks.- **Positive Attitude:** A friendly and helpful demeanor is crucial for ensuring a great customer experience. This is a full-time position, and you will be required to work from the office. No prior experience is necessary, making this a great opportunity for freshers.
View all details
Apply

Sales Coordinator (Female)

Transform Career

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Dhayari Pune
Microsoft Office Customer Support Sales Administration Order Processing
Position - Sales CoordinatorExperience - 1 yrs to 3 yrsSalary - 13 K to 16 K Per MonthLocation - Dhayari Gaon, PuneJD -1. Calling to prospective lead2. In-house office job3. Back office work4. Follow up with clients5. Sales Coordination with clients & In-house team6. Urgent joining neededInterested candidates please apply immediately.
View all details
Apply

Sales Coordinator (Female)

HR Consultant

  • 1 - 5 yrs
  • 6.0 Lac/Yr
  • Malad West Mumbai
Microsoft Office Customer Support Sales Administration Corporate Sales
We are looking for a Sales Coordinator to join our team in Malad West. The ideal candidate should have 1 to 5 years of experience and must have completed at least 12th grade. This full-time role requires a dedicated and organized individual who can handle various sales support tasks.**Key Responsibilities:**- **Sales Support:** Assist the sales team by preparing sales reports and processing orders, ensuring smooth operation and timely completion of tasks.- **Customer Coordination:** Communicate with customers to address inquiries and provide updates on their orders, maintaining a high level of customer service.- **Database Management:** Maintain accurate records of sales data and customer information in the database, enabling efficient tracking and follow-up.- **Scheduling Meetings:** Organize and schedule meetings for the sales team with clients and partners, contributing to effective time management.- **Collaboration:** Work closely with other departments, such as marketing and logistics, to ensure that all sales activities are aligned with company goals.**Required Skills and Expectations:**Candidates should possess strong communication and interpersonal skills, with the ability to engage professionally with clients. Proficiency in Microsoft Office, especially Excel and PowerPoint, is essential for preparing reports and presentations. The ability to multitask and prioritize effectively is crucial, as is a detail-oriented mindset to ensure accuracy in all tasks. A positive attitude and a willingness to learn will contribute significantly to success in this role. Female candidates are preferred for this position.
View all details
Apply

12th Pass Freshers For Customer Care Executive

Covels Growth Consulting

  • Fresher
  • 4.5 Lac/Yr
  • Mumbai
Customer Care Customer Support Customer Service Customer Communication
We are seeking a dedicated Customer Care Executive in Mumbai. This full-time position is suitable for freshers who have completed their 12th grade education. Ideal candidates are male and will work from our office to assist our customers effectively.Key Responsibilities:1. **Responding to Customer Inquiries:** You will handle customer queries via phone, email, or chat, ensuring prompt and accurate responses to all questions concerning our products and services.2. **Resolving Issues:** Your role will involve identifying customer problems and providing effective solutions, ensuring customer satisfaction and loyalty.3. **Maintaining Records:** You will document customer interactions and transactions in our database, allowing for better follow-up and service continuity.4. **Providing Feedback:** You will gather customer feedback and share it with your team to help improve service quality and customer experience.Required Skills and Expectations:Candidates must possess strong communication skills, both verbal and written, to convey information clearly. A friendly and patient attitude is essential in dealing with customers. Basic computer skills, including familiarity with office software, are necessary to manage inquiries efficiently. Furthermore, an ability to work cooperatively in a team environment and under pressure is critical to meet customer needs. Candidates should be punctual, responsible, and eager to learn and grow within the role.
View all details
Apply

Customer Support Executive Fresher

PR Integrated Logistics Pvt Ltd

  • 0 - 1 yrs
  • Rabale Navi Mumbai
Customer Service Customer Relationship
We are looking for a proactive and detail oriented Customer Executive Support to assist in freight forwarding operations, logistics. The roles involves shipment coordination, documentation support, Client communication and maintaining operational records to ensure smooth execution of export processes.
View all details
Apply

Face-to-Face For Air Ticketing Executive Jobs (Freshers)

Cloud Careers Services

  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Pune
Air Ticketing Executive Ground Staff Ground Operation Ground Staff Executive Passport Checking Officer Guest Relationship Executive Customer Support Cabin Crew Aviation Aviation Security Aviation Trainer Avionics Airport Staff
An Air Ticketing Executive is responsible for handling flight reservations, ticket issuance, cancellations, and customer support. The role involves working with airline reservation systems, coordinating with clients, and ensuring smooth travel arrangements while delivering excellent customer service. Key Responsibilities:Handle domestic and international flight bookingsIssue, reissue, and cancel air ticketsManage reservation systems like Amadeus GDS, Galileo GDS, or Sabre GDSProvide customers with flight schedules, fares, and travel informationAssist with visa, travel insurance, and itinerary planningHandle customer queries via phone, email, or in personCoordinate with airlines for seat availability and special requestsProcess refunds and handle ticket amendmentsMaintain booking records and documentationEnsure compliance with airline policies and regulationsAchieve sales targets (if applicable in travel agencies) Qualifications:Minimum: 12th Pass or GraduateDiploma or certification in Travel & Tourism / Aviation (preferred) Experience:Freshers can apply1-3 years experience preferred in ticketing or travel industry Skills Required:Knowledge of airline reservation systems (GDS)Good communication and interpersonal skillsBasic computer knowledge (MS Office, email handling)Attention to detail and accuracyProblem-solving and customer handling skillsAbility to work under pressure and meet deadlines Technical Skills:Ticketing software proficiency (Amadeus, Galileo, Sabre)Fare calculation and itinerary planningUnderstanding of airline codes and terminology Working Conditions:Rotational shifts (including weekends & holidays)Office-based or airport-based roleFast-paced work environment Salary Range (India):Fresher: 20,000 - 25,000 per monthExperienced: 25,000 - 70,000+ per month
View all details
Apply

Freshers & Experience || Full Time || Customer Care Executive

Hire Line India

  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Juinagar Navi Mumbai
BPO Voice Process Customer Relationship Customer Support Customer Service Customer Care Help Desk Operations
We are looking for a dedicated Customer Care Executive to join our team in Juinagar. As a key member of our customer service department, you will be responsible for ensuring a positive experience for our customers. Key Responsibilities:- **Handle Customer Inquiries:** Respond to customer questions via phone, email, or chat to provide accurate information and assistance.- **Resolve Issues:** Address and resolve customer complaints or issues in a timely manner, ensuring customer satisfaction.- **Maintain Records:** Keep detailed records of customer interactions and transactions to improve service and track patterns.- **Follow Up:** Proactively follow up with customers to ensure their concerns are addressed and they are satisfied with the solutions provided.- **Provide Feedback:** Share customer feedback with the team to help improve products and services and enhance customer experience.Required Skills and Expectations:Candidates should have a high school diploma (10th pass). Excellent communication skills, both verbal and written, are essential for effectively interacting with customers. Problem-solving skills are important to swiftly resolve customer issues. Candidates should be comfortable working in a team environment and be able to adapt to changing situations. A friendly and patient attitude is crucial for handling customer inquiries and complaints. Prior experience in customer service is beneficial but not required, making this a great opportunity for those starting their careers or looking to gain experience.
View all details
Apply

Customer Support Executive - Freshers

Wintree Tech Pvt Ltd

  • Fresher
  • 3.0 Lac/Yr
  • Malad West Mumbai
Customer Service Customer Handling Chat Support Good Communication Skills
As a Customer Support Executive, you will play a crucial role in helping our customers with their inquiries and issues. This position is a great opportunity for freshers looking to start their career in customer service from the comfort of their home.**Key Responsibilities:**- **Handle Customer Queries:** Respond to customer questions via phone, email, or chat, ensuring they receive clear and helpful information.- **Provide Solutions:** Identify customer issues and provide effective solutions quickly, helping to resolve problems on the first contact whenever possible.- **Maintain Customer Records:** Update and manage customer information in our database to ensure accurate and timely handling of inquiries.- **Follow-Up:** Reach out to customers to check if their issues have been resolved and to provide further assistance if needed.- **Collaborate with Teams:** Work closely with other departments, such as technical support or sales, to ensure that customer needs are met efficiently.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to clearly convey information and assist customers effectively.- Basic computer skills, including familiarity with using email, chat systems, and databases, to manage customer interactions.- A positive attitude and patience when dealing with customer issues, as well as the ability to manage stressful situations calmly.- A willingness to learn and adapt to new technologies and processes as needed.- Must be a male candidate and ready to work full-time from a remote location.
View all details
Apply

Customer Support Executive - Full Time

Viable Search Consultants

  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Service Voice Process Inbound Calls Good Communication Skills English
We are looking for a dedicated Customer Support Executive to join our team in Nashik, India. This role is perfect for individuals who are enthusiastic about helping customers and have a passion for providing excellent service. JOB RESPONSIBILITIES:-They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email,and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and contributing to thedevelopment of customer service policies and procedures Ensuring customer satisfaction & providing professional customer supportRequirements: Graduate or Under-graduate Strong communication and presentation skills Fluent in English Rotational shifts, rotational off Knowledge on MS word, excel
View all details
Apply

Interview For Retail Sales Executive || 10th Pass - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 1 yrs
  • Female
  • Swargate Pune
Marketing Retail Sales Channel Sales Customer Support Customer Handling Counter Sales Soft Skills Direct Sales
We are looking for a Retail Sales Executive to join our team in Swargate, Pune. This position is suitable for candidates with little to no experience, making it an excellent opportunity for recent school graduates. The role involves assisting customers and promoting products in a retail environment. Key Responsibilities:1. **Customer Assistance**: Greet customers warmly and understand their needs. Provide information about products and services to help them make informed decisions.2. **Product Promotion**: Actively promote and demonstrate products to customers. Use persuasive communication to highlight the features and benefits of merchandise.3. **Sales Transactions**: Handle sales transactions accurately and efficiently using the cash register. Ensure that the pricing and sales promotions are correctly applied.4. **Inventory Management**: Assist in maintaining the sales floor by restocking shelves, organizing products, and updating displays to ensure an appealing shopping environment.5. **Team Collaboration**: Work closely with team members and management to achieve sales targets and improve customer satisfaction.Required Skills and Expectations:Candidates must have completed at least the 10th grade and should be female. Strong communication skills are essential for engaging with customers effectively. A friendly and approachable personality is important to create a welcoming atmosphere. Basic mathematical skills are necessary for handling transactions. Applicants should demonstrate a willingness to learn and adapt quickly to the retail environment. Good teamwork and a positive attitude are vital for contributing to overall store success.
View all details
Apply

Customer Support Specialist Fresher

Zynex Career

  • 0 - 1 yrs
  • Pune
Customer Support Customer Support Voice Process BPO Good Communication Skills Typist
We are looking for a Customer Support Specialist to join our team in Pune. This is a part-time work-from-home position ideal for fresh graduates or those with minimal experience. **Key Responsibilities:**- **Responding to Customer Inquiries:** You will handle questions through calls, emails, or chat, ensuring customers receive prompt and accurate information.- **Troubleshooting Issues:** You will assist customers in resolving their problems, guiding them step-by-step to find solutions effectively.- **Maintaining Customer Records:** You will keep detailed notes of customer interactions in our system to ensure that we can follow up and track issues.- **Providing Feedback:** You will share insights from customer interactions to help improve our products and services.- **Collaborating with Team Members:** You will work closely with your colleagues to share knowledge and ensure consistent customer support.**Required Skills and Expectations:**- Candidates should have at least completed their 12th grade, with a good understanding of customer service principles.- Strong communication skills are essential, as you will be interacting with various customers.- Patience and empathy are important, as you will need to understand customer needs and react positively to complaints.- Basic computer skills are necessary, including familiarity with email and chat platforms.- A positive attitude and willingness to learn are expected, as you will grow in your role while providing valuable support to customers.
View all details
Apply

Officer - Customer Support Dept (Female)

Impact HR & KM Solutions

  • 4 - 5 yrs
  • 3.0 Lac/Yr
  • Nashik
Customer Care Manager Customer Care Customer Service Manager Customer Service Officer Head Customer Service
We are looking for a Customer Support Manager to join our team in Nashik. This role involves overseeing customer service operations and ensuring excellent service standards. The ideal candidate will be a proactive leader with a focus on customer satisfaction.**Key Responsibilities:**- **Lead the Customer Care Team**: Manage and motivate a team of customer care representatives to deliver high-quality service consistently, ensuring they meet performance targets and provide helpful solutions.- **Handle Customer Inquiries**: Address and resolve complex customer issues promptly, guiding the team in effective problem-solving techniques and ensuring customer satisfaction.- **Develop Customer Care Policies**: Create and implement effective customer service policies and procedures that enhance the customer experience and streamline operations.- **Monitor Performance Metrics**: Track key performance indicators (KPIs) and analyze customer feedback to identify areas for improvement and implement necessary changes.- **Train and Support Staff**: Provide ongoing training and support to the customer care team, ensuring they have the skills and knowledge to assist customers effectively.**Required Skills and Expectations:**The ideal candidate should have 4 to 5 years of experience in customer service management. Strong communication and interpersonal skills are essential, along with the ability to lead and inspire a team. Problem-solving skills and a customer-centric mindset are critical for this role. Proficiency in using customer service software and tools is expected. Candidates should be capable of working in an office setting and need to be female due to client requisites. A positive attitude and ability to adapt in fast-paced environments will ensure success in this role.
View all details
Apply

Hiring For Pre Sales Engineer

Impact HR & KM Solutions

  • 1 - 3 yrs
  • 4.0 Lac/Yr
  • Nashik
Client Engagement Customer Presentations Problem-solving Product Demonstrations Project Management Team Collaboration Technical Knowledge Software Integration Sales Support Proposal Writing Training Delivery Market Research Product Knowledge Customer Relationship Management
Key Responsibilities1. Customer EngagementCollaborate with the sales team to identify customer needs and requirementsConduct discovery sessions to understand business challenges and technical environmentsAct as a technical advisor throughout the sales cycle2. Solution DesignDesign customized solutions aligned with customer requirementsPrepare technical proposals, solution architecture diagrams, and scope documentsRecommend appropriate products/services based on client use cases3. Product Demonstrations & PresentationsDeliver compelling product demonstrations and technical presentationsConduct Proof of Concepts (PoCs) and trials when requiredClearly communicate technical concepts to both technical and non-technical stakeholders4. Proposal & RFP/RFI SupportRespond to RFPs, RFIs, and RFQs with detailed technical documentationCollaborate with internal teams (product, engineering, delivery) for accurate proposalsCreate solution documentation including BoQs (Bill of Quantities) and SOWs5. Sales SupportAssist in pricing strategies and technical positioningSupport sales teams in closing deals by addressing technical concernsParticipate in client meetings, negotiations, and contract discussions6. Market & Product KnowledgeStay updated on company products, industry trends, and competitor offeringsProvide feedback to product teams based on client interactionsRequired Skills & QualificationsEducationBachelor
View all details
Apply

Customer Service Executive (Fresher)

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Care Executive Customer Care Customer Support Executive Customer Service Executive Senior Customer Care Executive
Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).
View all details
Apply

Hiring For Customer Service Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 1 - 5 yrs
  • Kalwa Thane
Customer Relationship Customer Management Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a Customer Service Executive to join our team in Kalwa, Thane. This role is ideal for individuals with 1 to 5 years of experience in customer support and requires a 12th-grade education. You will be responsible for assisting customers with their inquiries, ensuring satisfaction and efficient resolution of issues.Key Responsibilities: - **Answer Customer Queries:** Handle various customer questions and concerns through phone, email, or in-person interactions, providing clear and helpful responses. - **Resolve Issues:** Work actively to resolve customer complaints and issues in a timely and professional manner, ensuring a positive experience. - **Maintain Records:** Keep accurate records of customer interactions and transactions, documenting any issues and resolutions for future reference. - **Provide Product Information:** Share detailed information about products and services to educate customers and help them make informed decisions. - **Collaborate with Team:** Work closely with other team members to ensure consistent service levels and share insights on customer feedback.Required Skills and Expectations: The ideal candidate should have strong communication skills and a friendly demeanor, as they will be interacting with customers daily. A good understanding of basic computer applications is necessary. You should be patient, detail-oriented, and able to multitask effectively. Previous experience in customer service will be beneficial, and a commitment to ongoing personal development and teamwork is essential.
View all details
Apply

Hiring For 10th Pass Freshers - Retail Sales Executive

Pacific Placements and Business Consultancy Pvt. Ltd.

  • 0 - 5 yrs
  • Rajarampuri Kolhapur
Marketing Retail Sales Channel Sales Customer Support Customer Handling Counter Sales Soft Skills Direct Sales
We are looking for a motivated Retail Sales Associate in Rajarampuri, Kolhapur. This role is perfect for individuals eager to start their careers in retail and those with previous experience looking to enhance their skills. The ideal candidate has a friendly personality and a passion for customer service.Key responsibilities include:- **Customer Assistance**: Help customers find and purchase products. Listen to their needs, provide suggestions, and ensure a positive shopping experience.- **Product Knowledge**: Understand the features and benefits of products. This will enable you to answer questions and make recommendations confidently.- **Sales Transactions**: Process sales transactions accurately using the register. Handle cash, credit, and electronic payments with care.- **Store Maintenance**: Keep the store clean and organized. This includes arranging displays, restocking shelves, and ensuring products are well-presented.- **Team Collaboration**: Work closely with team members to achieve sales goals. Communicate effectively and contribute to a positive work environment.Required skills and expectations:A successful candidate should be friendly and approachable, with excellent communication skills. Being able to work well in a team and handle customer inquiries effectively is essential. Basic computer skills are required for processing sales, and a willingness to learn about products is necessary. Flexibility in working hours, including weekends and holidays, is expected. Previous retail experience is a plus but not necessary.
View all details
Apply

Customer Care Executive - Full Time - Freshers

Pacific Placements and Business Consultancy Pvt. Ltd.

  • Fresher
  • Dombivli East Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling
We are looking for a dedicated Customer Service Executive to join our team in Dombivli East, Mumbai. This is a full-time position ideal for freshers who have completed their 10th grade. In this role, you will be the first point of contact for our customers, helping them with their inquiries and providing support for any issues they may face.Key Responsibilities: - **Respond to Customer Inquiries:** You will answer customer questions via phone or in person, ensuring they receive accurate information. - **Resolve Issues:** When customers have problems, you will guide them through the process to find solutions quickly and efficiently. - **Maintain Records:** You will keep track of customer interactions and maintain accurate records in our database for future reference. - **Provide Product Information:** It will be your duty to stay informed about our products and services so you can provide relevant information to customers. Required Skills and Expectations: We are looking for male candidates who are friendly, patient, and excellent communicators. You should be comfortable working in an office environment and possess strong problem-solving skills. Being detail-oriented and organized is essential, as is the ability to work under pressure in a fast-paced setting. A positive attitude and a desire to help customers will ensure your success in this role.
View all details
Apply

Customer Support Executive

Viable Search Consultants

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Care Customer Support Voice Process Walk in
FLUENT IN ENGLISH1-3 YRS EXP.SALARY 16-20 KCUSTOMER SUPPORT
View all details
Apply

Hiring Fresher / Retail Sales Executive / 10th Pass

Pamosa International Marketing Private Limited

  • 0 - 1 yrs
  • Pune
Marketing Customer Support Soft Skills Lead Generation Technical Sales Target Achievement Direct Sales Communication Skills Sales Retail Sales
We are looking for a motivated Retail Sales Associate to join our team in Pune. This full-time position is ideal for individuals eager to start their career in retail, offering a dynamic and engaging work environment.Key Responsibilities:- **Customer Service:** Greet customers warmly and assist them in finding products. Your goal is to ensure a positive shopping experience and answer any questions they may have.- **Sales Transactions:** Process cash and card transactions accurately. You will handle sales, returns, and exchanges, ensuring that all transactions are smooth.- **Inventory Management:** Help keep the store tidy and organized. This includes restocking shelves and keeping track of inventory levels. You will ensure that the products are well-displayed and accessible.- **Product Knowledge:** Learn about the products we sell, understand their features, and be ready to provide recommendations. Your knowledge will help customers make informed purchases.Required Skills and Expectations:Candidates should have a minimum of a 10th-grade education and preferably some experience in retail, though new applicants are welcome. Strong communication skills are essential, as you will interact with various customers daily. A friendly and approachable demeanor is crucial, as is the ability to work as part of a team. Reliability and a willingness to learn will be key to your success in this role. You should be comfortable working in a fast-paced environment and prepared to meet sales targets.
View all details
Apply

Hiring Fresher - Airport Ground Staff - Mumbai

Cloud Careers Services

  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Mumbai
Passenger Handling Baggage Management Customer Service Customer Support Customer Care Consultant Boarding and Departure Operations Coordination Communication Safety and Security Interpersonal Skills Teamwork Time Management
Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.
View all details
Apply
View More Jobs