Customer Support Job Vacancies in Chennai

As a BPO Telecaller, you will play a vital role in communicating with customers and assisting them with their inquiries. This full-time position is based in Guindy, Chennai, and is ideal for candidates with 0 to 3 years of experience who have completed at least 10th grade.Key Responsibilities:You will be responsible for effectively handling telecalling tasks. This includes engaging with customers, addressing their queries, and providing the necessary information about products or services. Additionally, you may also participate in non-voice processes, where you will facilitate communication through other digital means.Required Skills and Expectations:The ideal candidate should possess good communication skills to interact confidently with customers. A proactive attitude and the ability to work in a team are essential, as you may also be involved in leading teams or assisting managers. Familiarity with basic computer operations and software is beneficial to perform the duties effectively. You will primarily work at our office during standard working hours, which may include shifts. The employer provides essential facilities such as accommodation and meals to support you during your work. This role is suited for individuals looking to build their careers in the BPO industry while gaining valuable experience and skills.

We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.

Customer Support Executive - Voice ProcessLocation: Perungudi Job Type: Full-timeJob DescriptionWe are hiring Customer Support Executives for a Voice Process. The role involves handling customer calls, resolving queries, and providing excellent customer service.EligibilityAny DegreeGood English communication skillsKnowledge of any regional language is preferredAge below 30 yearsFreshers and experienced candidates can applySalaryCTC: 16,400 per monthTake Home: 14,100 per monthShiftRotational ShiftRotational Week OffImmediate Joiners Preferred

We are looking for a motivated Sales Coordinator to support our sales team in Chennai. The ideal candidate will have 3 to 7 years of experience in sales coordination and hold a graduate degree.Key Responsibilities: 1. Sales Support: Assist the sales team by preparing sales reports, tracking sales activities, and maintaining sales records to ensure smooth operations. 2. Customer Communication: Act as a liaison between customers and the sales team, addressing inquiries, managing orders, and ensuring timely delivery of products. 3. Data Management: Maintain the customer database and update information regularly to keep records accurate and up to date. 4. Scheduling: Coordinate meetings for the sales team, including preparation of materials and agendas to maximize productivity. 5. Order Processing: Manage order entries and follow up on order statuses to ensure customer satisfaction and timely service.Required Skills and Expectations: Candidates must have excellent communication and interpersonal skills to effectively interact with clients and team members. Strong organizational abilities and attention to detail are essential for maintaining accurate records and managing multiple tasks. Proficiency in MS Office applications, especially Excel, is required. A proactive attitude and the ability to work collaboratively in a fast-paced environment will be highly valued. Male candidates are preferred for this role.

Cabin Crew are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, conduct safety procedures, and handle in-flight emergencies when required.Key Responsibilities: Pre-Flight DutiesAttend pre-flight briefings with the captain and senior crewCheck safety equipment (life jackets, oxygen masks, emergency exits)Ensure cabin cleanliness and readinessVerify passenger seating and special requirements Passenger Safety & SecurityDemonstrate safety procedures before takeoffEnsure passengers follow safety regulations (seat belts, electronic devices)Monitor cabin throughout the flight for safety complianceHandle emergency situations (medical issues, turbulence, evacuation) In-Flight ServiceServe meals, snacks, and beveragesAssist passengers with their needs during the flightProvide a high level of hospitality and comfortHandle duty-free sales (if applicable) Customer ServiceWelcome passengers onboardAssist elderly, disabled passengers, and unaccompanied minorsAddress passenger queries and complaints professionallyMaintain a friendly and positive attitude at all times Post-Flight DutiesAssist passengers during disembarkationCheck cabin for lost itemsPrepare post-flight reportsEnsure cabin is clean and secure for the next flightRequired Skills:Excellent communication and interpersonal skillsStrong customer service and hospitality skillsAbility to remain calm under pressureProblem-solving and decision-making abilityTeamwork and coordinationGrooming and presentation skillsEducational Qualification:Minimum: 10+2 (Higher Secondary)Preferred: Graduate (Hospitality/Aviation background is an advantage)Physical Requirements:Good height and weight proportion (as per airline standards)Clear skin and good eyesightAbility to swim (mandatory for most airlines)Physically fit and medically soundExperience:Freshers can applyPrior experience in hospitality/customer service is preferredSalary Range (India):Fresher: 25,000 - 50,000 per monthExperienced: 50,000 - 1,20,000+ per monthInternational airlines: Higher packages + allowances