Customer Support Job Vacancies in Jaipur

We are looking for a motivated Sales Coordinator to join our team in Jaipur, India. This full-time role is ideal for fresh graduates who have a keen interest in sales and want to kickstart their careers in a dynamic environment.As a Sales Coordinator, your primary responsibilities will include supporting the sales team, managing customer inquiries, and facilitating communication between departments. You will assist in preparing sales reports and maintaining sales records to ensure accurate and timely information flow. Additionally, you will help organize sales meetings and events, ensuring all logistics are handled smoothly.To succeed in this role, you should have strong communication skills and the ability to work well with others. You must be detail-oriented and organized, as you will be managing multiple tasks and deadlines simultaneously. Good problem-solving skills and a proactive approach will also be key to helping the sales team achieve its goals. A basic understanding of sales processes and customer relationship management will be a plus, though not mandatory.You should be comfortable working in an office environment and be willing to collaborate with your colleagues to provide excellent support to the sales function. This position is only open to male candidates who are eager to learn and grow in a supportive company culture.

As a Customer Care Specialist, you will play a crucial role in providing excellent service to our customers. This position is based in Bani Park and requires you to work full-time from the office. The ideal candidate may have little to no prior experience, making it perfect for recent school graduates.**Key Responsibilities:**- **Assist Customers:** Respond to customer inquiries and complaints through various channels, such as phone, email, and chat. You will ensure their needs are met and issues are resolved efficiently.- **Provide Product Information:** Offer clear and accurate information about our products and services, helping customers to understand features and benefits to improve their experience.- **Document Interactions:** Keep a record of customer interactions and feedback in our database. This will help the team analyze common issues and improve our services.- **Follow Up:** Reach out to customers after resolving their issues to ensure satisfaction and build positive relationships.- **Collaborate with Team:** Work closely with other team members and departments to share insights and improve overall customer service delivery.**Required Skills and Expectations:**- Strong communication skills, both verbal and written, to interact effectively with customers and team members.- Basic computer skills to navigate software and manage customer information.- A positive attitude and a willingness to learn, which is essential for personal growth and adapting to new tasks.- Good problem-solving skills to address customer issues promptly and effectively. You should be eager to assist and provide solutions, contributing to a high level of customer satisfaction.

We are looking for a reliable and well-spoken Customer Support Executive to manage customer communication across WhatsApp, Meta Ads, and phone calls. The role involves responding to inquiries, following up with potential customers, and handling basic customer support tasks in a timely and professional manner.Key Responsibilities:Respond to customer queries received via WhatsApp chats.Handle incoming and outgoing calls professionally.Perform regular follow-ups with interested customers/leads.Provide accurate information about products/services.Resolve basic customer queries and escalate complex issues when required.Maintain polite, clear, and professional communication at all times.Keep simple records of conversations and follow-ups.Requirements:No formal qualification requiredStrong command over WhatsApp usage and chat handlingFast and accurate typing skillsBasic communication skills (Hindi/English preferred)Ability to handle customers patiently and politelyPrior experience in customer support or chat handling is a plus (not mandatory)Who Can Apply:Freshers Students, part-time job seekers, or full-time applicantsAnyone comfortable with mobile/desktop chat and call handlingWork Type:Remote / Office (as applicable)Full-time / Part-time

Key responsibilities:- Respond to customer inquiries: Interact with customers via phone, email, or in-person to address their questions, concerns, and feedback promptly and professionally.- Process orders and returns: Assist customers with placing orders, tracking shipments, and processing returns or exchanges in accordance with company policies and procedures.- Provide product information: Educate customers on product features, specifications, pricing, and availability to help them make informed purchase decisions.- Handle complaints and escalations: Address and resolve customer complaints, conflicts, or escalations in a timely and effective manner to ensure customer satisfaction and retention.- Maintain customer records: Update and maintain accurate customer information, interactions, and transactions in the company's database or CRM system for future reference and analysis.Required skills and expectations:- Excellent communication skills: Ability to communicate clearly and politely with customers in a professional and friendly manner.- Strong problem-solving skills: Capacity to listen to customer issues, analyze root causes, and provide effective solutions or alternatives.- Attention to detail: Thoroughness and accuracy in processing orders, resolving complaints, and updating customer records to ensure data integrity.- Multitasking abilities: Capability to handle multiple customer inquiries or tasks simultaneously while maintaining quality and efficiency.- Customer-oriented mindset: Dedication to meeting customer needs, exceeding expectations, and building positive relationships through excellent service delivery.

Rotational shiftsRotational WorkPermanent work from home

Urgent Hiring BPO Customer Support Executive (Chat/Voice Process)Position: Customer Support Executive Chat / Voice SupportShift: RotationalWeek Off: RotationalCab Facility: Not AvailableSalary: 27,000 - 30,000 CTCQualification: Graduate (Any Stream)Joining: ImmediateRequirements:Excellent communication skills in English (mandatory)Good typing speed and problem-solving abilityWillingness to work in rotational shifts and weekendsCustomer-oriented attitude with strong interpersonal skillsApply: Share your updated CV at Email ID: aayushi.bhawsar456@gmail.comhashtag#UrgentHiring hashtag#BPOJobs hashtag#CustomerSupport hashtag#ChatProcess hashtag#VoiceProcess hashtag#JaipurJobs hashtag#HiringNow hashtag#CallCenterJobs hashtag#ImmediateJoiner hashtag#GraduateJobs hashtag#CustomerCare hashtag#JobAlert hashtag#JobOpening hashtag#CareerOpportunity

We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs

Job Overview:We are seeking a dedicated and empathetic Customer Support Representative to join our team. In this role, you will be responsible for providing excellent customer service and ensuring customer satisfaction by addressing and resolving inquiries and issues. The ideal candidate has strong communication skills, a passion for helping others, and the ability to work efficiently in a fast-paced environment.Key Responsibilities:Deliver a Customer-First Experience:Treat every customer interaction as a priority. Ensure quick, professional, and courteous responses that reflect Karbans values of innovation, reliability, and care.Multi-Channel Customer Support:Manage and respond to customer queries across WhatsApp, phone calls, emails, SMS, and chat. Maintain consistency and quality of support across all platforms.Issue Understanding & Resolution:Understand both technical and non-technical issues, provide accurate solutions, and troubleshoot proactively to reduce downtime for customers.CRM Data Management:Log all support interactions in the CRM system with 100% accuracy. Keep records updated with current status, follow-ups, escalations, and resolutions.Own Every Case:Take end-to-end ownership of support tickets. Ensure timely closure, internal coordination, and customer feedback loop completion.Coordinating With Service Agencies:Communicate with external service engineers, partners, and technicians to ensure timely onsite visits, installations, or repairs. Track job completion status.Documentation & Paperwork:Handle service reports, installation forms, and warranty documentation professionally and accurately. Ensure all paperwork is collected and filed digitally.Customer Follow-Ups & Satisfaction:Conduct follow-ups to ensure issue resolution, track satisfaction levels, and implement learnings from feedback received.Maintain Service SLAs:Track ticket timelines and ensure all support cases are resolved within the defined turnaround time. Escalate proactively in case of delays.Internal Team Collaboration:Coordinate with product, logistics, sales, and R&D teams to communicate customer issues and gather updates or solutions.Knowledge Sharing & Learning:Continuously update internal knowledge bases (FAQs, troubleshooting guides) and actively participate in learning sessions.Excel & Data Reporting:Use Excel to analyze support data, generate weekly and monthly reports, identify recurring issues, and assist in process improvements.Support Customer Onboarding:Help new users understand product features, installation procedures, maintenance tips, and general product use.Track and Report Trends:Identify patterns in customer complaints and report them for product or process improvement.Proactive Communication:Send alerts or updates to customers regarding deliveries, installations, filter replacements, and AMC renewals via WhatsApp or email.Uphold Karbans Service Promise:Represent the Karban brand with professionalism, empathy, and a solutions-oriented mindset at every customer touchpoint.Requirements:High school diploma or equivalent; bachelor's degree preferred.Proven customer support experience or experience as a client service representative.Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Customer-focused and ability to adapt/respond to different types of characters.Proficiency in English.Working Conditions:Full-time position with standard working hours i.e. 9 AM - 6 PM, Monday to Saturday.What we offer:Competitive salary & benefits.Professional growth opportunities.Inclusive & collaborative culture.Sick, casual and privilege leaves.

Customer Care ExecutiveLocation: JaipurType: Full-timeAbout the CompanyFine Acers Private Limited has emerged as a leading developer based in Jaipur, Rajasthan,and is Indias fastest-growing and most versatile resort development company. We offer someof the most sought-after luxury destinations, operated by international hospitality brands, atexotic locations worldwide.With over 15 years of experience in real estate and hospitality, our passion for creatinglifelong income opportunities for investors has driven us to introduce a revolution in theluxury resort space.The companys vision is to establish itself as a prominent player in the hotel and resortindustry by acquiring and developing approximately 5,000 keys across properties by 2030.As a leading luxury resort investment company, Fine Acers is dedicated to providing itsinvestors with unparalleled value and peace of mind. The benefits of investing with FineAcers include: Property appreciation with robust and consistent cashback returns Annualcomplimentary stays at our luxurious resorts Theprivilege of hosting major event (including destination weddingaccommodation, venue and lawn only) at our resorts once in a lifetime without anyadditional charge of hiring venue. Hassle-free property maintenance with zero maintenance chargesFine Acers pioneered the sale-leaseback model for resort properties and has expanded itspresence across diverse destinations. From the regal charm of Jaipur, the enchantinglandscapes of Udaipur and Jawai, and the spiritual ambience of Pushkar, to the scenic beautyof Coorg- known as the Scotland of India- our resorts offer unparalleled luxury andinvestment potential.Our Luxury Destinations Include: TheWyndhamGrand,Jaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Jawai RegentaResort by Royal Orchid, Pushkar KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Udaipur TheResort, Udaipur KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Coorg KamahLuxury,Wellness & Lifestyle Resort Trademark Collection by Wyndham,Goa TheAme,SakleshpurAbout the RoleFine Acers is hiring a Customer Care Executive who can deliver exceptional service, buildstrong client relationships, and play a pivotal role in creating memorable customerexperiences. This role is ideal for someone who thrives on meaningful conversations,understands high-touch service, and can convert interest into trust and trust into action.Youll be the voice of Fine Acers, helping shape how customers perceive our brand andofferings.Key Responsibilities Serveas the first point of contact for prospective and existing customers,primarily via phone calls. Engage inbound leads and initiate outbound calls to promote Fine Acersloyalty programs and offerings. Convert interest into action with a focus on repeat purchases, upsells, andlong-term customer relationships. Educate customers about the value and exclusivity of Fine Acers offeringsand lifestyle experiences. Maintain detailed call logs, track lead stages, and update the CRM withrelevant insights. Meetandexceed weekly and monthly conversion and loyalty sales targets. Provide customer feedback to internal teams to help improve offerings,communication, and experiences. Assist in the optimization of calling scripts and engagement flows based oncustomer response patterns.What We are Looking For 1 - 3 years of experience in customer service, inside sales, or telemarketingwith a strong sales orientation. Proven ability to convert leads, handle objections, and close conversationswith outcomes. Excellent verbal communication in English (additional languages are a plus). Comfort with CRM tools, call tracking systems, and structured follow-ups. Empathyfor the customer, but a drive for results. Ability to operate in a fast-moving, early-stage company where processesare still evolving. Background in luxury, real estate, travel, hospitality, or lifestyle products is astrong advantage.

Service Telecaller calling Regarding Service Pendency

- Answer incoming calls and respond to customer queries: The customer care executive will be responsible for handling incoming calls from customers and providing necessary assistance or information as per the query.- Resolve customer complaints: It will be essential for the customer care executive to address and resolve any customer complaints or issues in a timely and efficient manner to ensure customer satisfaction.- Maintain customer records: The executive will need to maintain accurate and updated customer records for future reference and follow-up.- Ensure customer satisfaction: The primary goal of the customer care executive will be to ensure that customers are satisfied with the service provided and their concerns are addressed promptly.- Assist customers with product information: The executive will be expected to have a good understanding of the products or services offered by the company and assist customers with any information they may require.Skills and Expectations:- Excellent communication skills: The candidate should have strong verbal and written communication skills to effectively interact with customers.- Customer service orientation: A customer-centric approach is essential to ensure a positive experience for customers.- Problem-solving skills: The ability to think critically and resolve customer issues efficiently is crucial in this role.- Patience and empathy: Dealing with customer complaints and concerns requires patience and empathy to understand their perspective and provide appropriate solutions.- Basic computer skills: Basic knowledge of computer systems and data entry is required for maintaining customer records.

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

We are seeking a proactive and empathetic Customer Support Executive to manage customer queries, resolve issues, and ensure a seamless post-sales experience. The ideal candidate should have excellent communication skills, a customer-first mindset, and the ability to handle pressure professionally.Key ResponsibilitiesHandle incoming customer queries via phone, email, WhatsApp, and other platforms.Provide accurate information about products, services, warranties, and return policies.Coordinate with internal teams (warehouse, service, R&D) to resolve customer issues.Maintain detailed records of customer interactions, complaints, and resolutions.Follow up with customers to ensure their issues are resolved and they are satisfied.Support order tracking, replacement, and refund-related queries.Manage CRM software for logging support tickets and updating status.Escalate complex issues to the relevant departments promptly.Share weekly reports on customer satisfaction and support metrics.Assist in collecting customer feedback and suggesting process improvements.Required SkillsStrong communication and interpersonal skills (Hindi & English mandatory).Patience and problem-solving attitude.Familiarity with CRM tools, ticketing software, and MS Office.Ability to multitask and work under pressure.Basic knowledge of e-commerce and logistics will be a plus.QualificationBachelors degree in any field.Minimum 1 year of experience in a customer service / support role preferred.Salary & BenefitsSalary: 25,000 per monthOpportunity to work with a growing D2C brand.Friendly work culture.Performance-based incentives.

Hiring for both Domestic and International process for pan india.

Job Title: Customer Support Executive Voice Process (Non-Technical)Location: Jaipur, GurgaonWork Mode: Work From OfficeInterview Mode: VirtualJob Overview:We are hiring for a Voice Process (Non-Technical) role based in Jaipur. The ideal candidate should have **excellent English communication skills (V5 level) and be open to working in rotational 24x7 shifts. This opportunity is open to both freshers and experienced individuals.Key Responsibilities:Handle customer interactions over voice calls with clarity and professionalismResolve queries, provide support, and ensure customer satisfactionFollow standard operating procedures and accurately document interactionsWork collaboratively with team members to achieve performance goalsEligibility Criteria:Education:Undergraduate (UG) or Graduate in any streamExperience:Freshers are welcomeExperience in a voice process or customer service role is a plusCommunication:*Must have excellent communication skills in English (V5 proficiency)Shifts: Comfortable with rotational shifts (24x7), including night shiftsLocation: Must be able to work from office in JaipurSalary Structure: 2L-4L CTC p.a.

Company DescriptionGiftorious is a Jaipur-based company specializing in unique and customized gifting solutions that make loved ones feel special. At Giftorious, relationships extend beyond business, making gifting a memorable experience for everyone.Role DescriptionThis is a Chat process, full-time, on-site role located in Jaipur for a Customer Care Executive. The Customer Care Executive will be responsible for handling customer inquiries, providing top-notch customer support, ensuring customer satisfaction, and delivering exceptional customer service. They will also assist with sales activities and engage in effective communication to address customer needs and concerns.QualificationsCustomer Support, Customer Service, and Customer Satisfaction skillsGood Communication skillsGood English speakingGood interpersonal skills and ability to build relationships with customersAbility to work effectively in a team and independentlyOther detailsSalary : 14,000 per month ( In hand )Working days : Mon - SatJob timings : 10 AM - 7 PMLocation : Mansarovar, Jaipur