Customer Support Job Vacancies in Lucknow

We are hiring dedicated, customer-centric, and motivated individuals to join our team as Customer Care Executives for Blinkit. In this role, you will be the voice of the brand, helping customers resolve their queries, tracking orders, and ensuring a seamless shopping experience

We are looking for a dedicated Calling Executive to join our team. This is a full-time position based in Lucknow, with the opportunity to work from home. The ideal candidate is a female with minimal to no experience, preferably a 12th-grade pass.**Key Responsibilities:**- **Making Outbound Calls:** You will be responsible for reaching out to potential clients or customers to promote our services or gather information. Effective communication is essential in this role.- **Handling Customer Queries:** You will address and respond to customer inquiries and provide accurate information. This enhances customer satisfaction and helps build lasting relationships.- **Maintaining Call Logs:** You must keep detailed records of each call. Accurate logging is vital for tracking communication and following up effectively.- **Meeting Daily Call Targets:** You are expected to achieve specific call targets set by the management. This requires consistency and dedication to meet daily goals.- **Providing Feedback:** Sharing insights or suggestions based on customer interactions is important. Your feedback can help improve processes and service quality.**Required Skills and Expectations:**- **Excellent Communication Skills:** A strong command of spoken language is necessary to convey information clearly and professionally.- **Basic Computer Knowledge:** Familiarity with using computers and software for logging calls and managing data is essential.- **Self-Motivated:** You should be able to work independently, manage your time efficiently, and stay focused while working from home.- **Positive Attitude:** A friendly and positive demeanor is important for building rapport with customers and ensuring a pleasant calling experience. This role is a great opportunity for those looking to start their career in customer service.

We are looking for a Call Coordinator in Lucknow, India, who will manage incoming and outgoing calls while ensuring smooth communication within our team. This role is perfect for candidates with up to 6 years of experience, even those just starting their careers. Key Responsibilities:- **Manage Calls:** You will handle inbound and outbound calls, answering questions and directing calls to the appropriate team members.- **Schedule Appointments:** You will assist in coordinating meetings and appointments, ensuring all relevant parties are informed.- **Maintain Records:** Keeping track of calls and relevant information is essential. You will update and maintain detailed records to help the team stay organized.- **Provide Support:** You will assist team members with any issues related to calls and communication tools, helping resolve issues quickly.Required Skills and Expectations:Candidates must possess strong communication skills and be able to convey information clearly. A good understanding of basic computer programs and phone systems is important. Attention to detail is crucial for maintaining accurate records and scheduling effectively. We expect you to be a team player who is willing to learn and adapt to new challenges while providing excellent customer support. Time management skills are essential to prioritize tasks and ensure efficiency throughout your workday. A minimum education of 12th grade is required, making this an ideal opportunity for fresh graduates and young professionals.

Customer Support Associate (CCE) for Renowned MNC - LucknowLocation: LucknowEligibility Criteria:Fluency in English & HindiGood typing speed with accuracyMinimum 12th pass or GraduateRoles & Responsibilities:Handle customer inquiries professionally and provide timely resolutionsManage customer interactions via calls, chat, and emailMaintain accurate records of customer communicationsFollow company policies and service standardsContribute to team and customer satisfaction goalsPay Scale:Upto Rs. 15,000/month.Fixed salaryImmediate Joiner Work from office9 hours rotational shift One day rotational day off

We are seeking a dedicated and skilled Call Center Executive to join our team in Ansal API. This role is ideal for individuals with 3 to 7 years of experience in customer service, particularly in a call center environment. **Key Responsibilities:**- **Customer Support:** Assist customers by answering their inquiries, addressing concerns, and providing information on products and services in a professional manner.- **Call Management:** Handle a high volume of inbound and outbound calls efficiently while maintaining a positive attitude and ensuring customer satisfaction.- **Issue Resolution:** Identify and resolve customer issues promptly, escalating when necessary to maintain service quality.- **Documentation:** Accurately document customer interactions and transactions in the system to maintain up-to-date records and follow-up details.- **Collaboration:** Work closely with team members and other departments to improve service delivery and participate in team meetings to discuss challenges and solutions.Required skills and expectations include:- Strong communication skills, both verbal and written, with the ability to convey information clearly and effectively.- Excellent listening skills, enabling the identification of customer needs and concerns.- Proficiency in using call center software and other computer applications relevant to the role.- A customer-first mindset with the commitment to achieving high levels of customer satisfaction.- Strong problem-solving skills and the ability to work under pressure while managing multiple tasks.Candidates should possess a vocational course or professional degree and be available for full-time, in-office work. Female candidates are preferred for this role.

We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.**Key Responsibilities:**- **Team Leadership:** Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- **Performance Monitoring:** Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- **Training and Development:** Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- **Process Improvement:** Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- **Reporting:** Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- **Customer Relationship Management:** Engage with customers as necessary to resolve issues and promote a positive customer experience.**Required Skills and Expectations:**The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.

Assisting customers with product information and queriesClosing sales and coordinating with customersBasic technical understanding of RO machines (training will be provided)Ability to assist with installation and product demonstrationAdditional information: No fixed sales targets or lead requirements A 7-day training period will be provided to help you understand the work and evaluate role compatibility.

We are looking for a dedicated Retail Sales Executive to join our team in Kalyanpur, Lucknow. This position involves engaging with customers and assisting them in selecting products that fit their needs and preferences.Key Responsibilities:1. Customer Engagement: Interact with customers in a friendly and helpful manner, ensuring they feel welcome and valued during their shopping experience.2. Product Knowledge: Maintain a thorough knowledge of the products available and explain their features and benefits to customers, helping them make informed decisions. 3. Sales Targets: Work towards achieving individual and team sales targets consistently by promoting products effectively and encouraging customers to make purchases.4. Inventory Management: Assist in managing stock levels, ensuring the products are readily available, and report any shortages or discrepancies to the management.5. Maintain Store Appearance: Keep the retail space clean and organized to provide a pleasant shopping environment for customers.Required Skills and Expectations:Candidates should have a minimum educational qualification of 10th pass and possess 1 to 7 years of experience in retail sales. Strong communication skills are essential, as is the ability to work well in a team. A customer-focused attitude and enthusiasm for meeting sales goals are also important for success in this role. Flexibility to work various shifts and a proactive approach to

Technical Support ExecutiveJob RoleProvide technical support via calls, chat, and emailTroubleshoot and resolve customer issues efficientlyInvestigate problems and provide accurate solutionsMonitor cases and maintain proper documentationCoordinate with internal teams when requiredRequired SkillsStrong communication & writing skillsGood problem-solving and troubleshooting abilityPatient, empathetic, and customer-focusedGood knowledge of Microsoft ExcelBasic technical understandingEligibilityFreshers & experienced candidates can applyBachelor's degree preferredAnyone can applyBenefitsCompetitive salary based on performanceCareer growth opportunitiesSupportive and collaborative work environmentTraining and skill development support

Hiring: Telecaller for Solar Company (Male & Female) Work From Office & Work From Home Both Options AvailableWe are looking for enthusiastic Telecallers to join our growing solar energy team. If you are confident, have good communication skills, and are eager to earn more through incentives, this job is for you! Job Role: Telecaller Solar Products/ServicesResponsibilities:Make outbound calls to potential customersExplain solar products/services and generate leadsMaintain call records and follow up with interested customersProvide basic customer support and information Requirements:Male & Female both can applyGood communication skillsBasic computer/phone handling skillsFreshers & experienced candidates are welcome Salary & Benefits:10,000 per month + Attractive IncentivesFlexible work option: Work From Office or Work From HomePerformance-based growth opportunities Interested candidates can apply now!

Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication Customer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR

As a Customer Care Executive, your main responsibility will be to provide exceptional customer service to our clients. You will be responsible for managing customer inquiries, resolving customer complaints, and building strong customer relationships. Your daily tasks will include making outbound calls to customers, handling customer requests and concerns, and providing information about our products and services. To excel in this role, you will need to have excellent communication skills and customer handling abilities. You must be able to effectively manage customer interactions, build rapport with customers.

Handle customer Query and provide them accurate solution Resolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on O2C performance.Note :- We are charging security amount of 99 rupees for this role

*Kickstart Your Career with Woodrock Infotech Pvt. Ltd.*Are you ready to be the voice of a growing brand and take the next step in your career?We're hiring Customer Care Executives (Voice & Non-Voice) to join our dynamic team in Lucknow!+ What We Offer:Work from Office - LucknowFlexible Shifts (Full-Time & Part-Time)Open to Undergraduates & GraduatesFreshers & Experienced professionals welcome$ Competitive Pay + Growth Opportunities+What We're Looking For:Excellent English & Hindi communication skillsCustomer-first mindset & problem-solving attitude A positive, professional, and energetic approachApply Now - Be a Part of Our Journey!Send your CV via WhatsApp to Divyanshi (HR)9250142512

Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!

Job Openings for 5 Telecalling Executive Jobs for Freshers in Hazratganj, Lucknow, having Educational qualification of : Higher Secondary with Good knowledge in Calling, Customer Support, Professional Communication, Computer, Telecommunication, Outbound Calling, Voice Process, Negotiation Skills, Convincing Power, Telesales, Basic Computers etc.

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Job Title- International Voice Process (UK process)Job Timing :- 1:30pm to 11:30pmSalary:- 15k- 20kLocation - Vibhuti khand Gomti Nagar (on site)Experience:- up to 6 month or 1 year.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Cogmex Technologies located in Lucknow. As a Customer Support Executive, you will be responsible for providing excellent customer service, addressing customer inquiries and concerns, and ensuring customer satisfaction. You will handle customer complaints, and coordinate with other teams to resolve customer issues in a timely manner.Requirement: -Excellent communication and interpersonal skillsMust have excellent English communication for talk to foreign ClientsCustomer-oriented mindset with a positive attitudeAbility to remain calm and composed in stressful situationsPrior experience in a customer support role is a plusBachelor's degree in a relevant field is preferredQualification-Graduation must be completedBenefits:-one way cab facility for girls.Fresher and experienced both can apply with excellent communication skill.Interested one drop your C.V on cogmexhr23@gmail.comNote:- Only those candidates apply who ready to work in UK Shift(2:00PM to 11:30PM) ThankyouAnjali JainCOGMEX HR