Customer Support Job Vacancies in Delhi

As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- **Troubleshoot Issues:** When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- **Maintain Customer Records:** Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- **Provide Product Information:** You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- **Follow Up with Customers:** After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.

Role SummaryWe are looking for a Customer Care Executive to handle customer queries, resolve complaints,and ensure a high level of customer satisfaction. The ideal candidate will be a goodcommunicator, patient listener, and problem solver.Key Responsibilities Handle incoming calls, emails, chats, and social media queries from customers. Provide accurate product/service information and resolve customer concerns promptly. Maintain records of customer interactions and update CRM systems. Coordinate with internal teams to resolve escalated issues. Follow up with customers to ensure their concerns are resolved. Suggest process improvements to enhance customer experience.Requirements 1-2 years of experience in customer service, preferably in FMCG, D2C, or e-commerce. Excellent verbal and written communication skills in English and Hindi Strong problem-solving and interpersonal skills. Basic computer knowledge and familiarity with CRM tools.Preferred Skills Prior experience in call center/BPO/e-commerce. Knowledge of order management, returns, and refunds process. Ability to remain calm and professional under pressure.

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

We are looking for a dedicated and organized Sales Coordinator to support our sales team in Delhi, India. The ideal candidate will have 3 to 5 years of experience in a similar role and will play a vital part in ensuring smooth sales operations.Key Responsibilities:- **Order Processing:** Manage and process sales orders accurately and efficiently, ensuring that all customer requests are fulfilled in a timely manner.- **Customer Communication:** Act as the main point of contact for clients, addressing their inquiries, providing product information, and resolving any issues that may arise.- **Sales Support:** Assist the sales team by preparing sales reports, tracking performance metrics, and maintaining up-to-date customer records.- **Scheduling Meetings:** Organize and schedule meetings between sales representatives and clients, ensuring all parties are informed and prepared.- **Collaboration:** Work closely with other departments, such as marketing and logistics, to ensure a seamless sales process and deliver the best service to clients.

We are looking for a Customer Support Executive to handle customer queries, resolve issues, and provide excellent service through calls, emails, or chat. The candidate should have good communication skills and a customer-first approach.

We are hiring young skilled customer service advisor with fluency in spoken English and experience of working with UK or international clients.Roles and Responsibilities:Handle Inbound customer InteractionsHandle tickets, raising and updating ticketsCalling out to the right on-call engineering teamEmail CommunicationShould be comfortable in flexible shiftsGood hands-on experience in MS Office products and good email handling etiquetteCustomer-oriented attitudeSpoken and written English language is a must

This position is responsible for attending to customer's needs and requirements to the best of their ability. This position entails answering customers phone calls or emails to manage the orders, answer to queries or connect to various department in cases complaints, if any . It also includes providing basic information to the customer based on the queries.

Contact / Apply: +91 98705 84154Location: Netaji Subhash Place, DelhiSalary: 10,000 15,000 per monthExperience: 06 Months Candidates must have their own laptop and two-wheeler (bike)Joining: ImmediateWe Are Looking for a Capable & Responsible Candidate Who Can:Take ownership of workJob Responsibilities:Visit clients as and when requiredCoordinate with clients and build relationshipsHandle customer queries and update seniors/teamAssist in lead follow-ups and sales activitiesMaintain basic records and reportsRequirements:Must have own two-wheeler (bike)Must have own laptopBasic computer knowledge (MS Office, Email, Internet)Willingness to travel locallyReady to learn and growInterested candidates can call or WhatsApp on +91 98705 84154

*JOB Description with PROCESS* *Process - PNB Inbound (Customer service)*12th pass*Excellent communication in english* Day shift 10:00 am to 7:00 pm.Sunday fixed off.Fresher and Experience - 18k in-hand.If you have any reference, please share it on the number given below.

Verify invoices and update CRM with accurate dispatch quantities.Maintain and update daily payment tracking sheets.Conduct payment follow-ups (Monday & Thursday).Update previous date orders in CRM and share revised delivery dates with customers after reviewing daily reports.Coordinate with sales team members to resolve order-related queries.Handle customer queries and ensure timely resolution.Conduct delivery feedback calls and update CRM accordingly.Communicate order extensions or revised timelines via email/call.Match CRM data with pending order sheets weekly (Saturday reconciliation).

Attend Incoming Calls and Whatsapp Enquiriesupdate and Manage Lead Data in Crmfollow Up with Prospects and Arrange Meetings/site Visitssupport Coordination Between Sales and Design Teamshandle Front Desk and Visitor Management

Looking for a talented staff to promote our products and provide customer support.

Company: Carnivore StyleLocation: Remote (Work From Home)Salary: $1,500 $2,000 per month (based on experience)Position Overview:We are looking for a proactive and customer-focused Chat Agent to manage real-time interactions with our website visitors. As the first point of contact, you will provide prompt and informative responses, ensuring a seamless user experience and fostering community engagement.Key Responsibilities:Engage with website visitors via live chat, addressing inquiries about content, products, and services.Provide accurate information and assist users in navigating the website.Resolve customer issues efficiently, escalating complex queries when necessary.Maintain records of customer interactions and feedback to inform content and service improvements.Collaborate with content creators and the support team to enhance user satisfaction.Qualifications:Previous experience in a customer service or chat support role.Excellent written communication skills with a keen attention to detail.Ability to multitask and manage multiple chat conversations simultaneously.Familiarity with live chat software and customer support tools.Self-motivated with the ability to work independently in a remote setting.Bonus Points:Interest or background in food, grilling, or the carnivore lifestyle.Experience with social media engagement or online community management.Benefits:Fully remote position with flexible working hours.Competitive monthly salary based on experience.Opportunity to be part of a passionate and dynamic team.Access to industry insights and professional development resources.How to Apply:Send your application letter to our Careers page by searching on google Carnivore Style and check out our online community of meat lovers!*** Due to the large volume of applications, we will only contact those who qualify for the positions they applied for.Please be aware that we do not respond to job application inquiries sent via our social media accounts. All communication from us will be through email.If you do not hear back from us, feel free to re-apply after six months for another suitable position within our company. ***

Job DescriptionConfiguration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf Motivated

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Job DescriptionProvide technical support for GPS devicesTroubleshoot hardware & software issuesAssist with installation & configuration.Strong knowledge of GPS tracking systems & troubleshooting.Exp. installation, issue resolution.Familiarity with CRM software & ticketing tools.Configuration & Programming of wireless data modems for IoTNOC based support to field engineering teamSystem provisioning on ERPMIS generationTesting & DebuggingImpart technical trainingResolve Technical QueriesEnsure ticket resolution within TATDesired Candidate ProfileB.Tech/Diploma in Computers, E&CAbove 75% in Class XIIExcellent CommunicationExcellent IT skills, Excel, Word, AndroidTeam playerCalm, mature & able to handle difficult situationsHigh EnergySelf MotivatedCompany Profile:Geotracker Mobile Resources Management Private LtdGeotrackers is a ten year old tech company, offering M2M & IoT solutions like GPS vehicle tracking, to over 500 organizations such as ICICI, DTDC, Pepsi, Delhi & Kolkata Police, Mumbai Airport, etc on pan India basis.A venture by IIT/IIM alumni, we are leading provider of GPS/GPRS based vehicle tracking solutions. Our solutions are in use with blue-chip private sector companies like ICICI Bank, DTDC Courier, Pepsi, Dominoes, Mother Dairy, Nestle etc

Location: Netaji Subhash Place, DelhiSalary: 10,000 15,000 per monthExperience: 06 Months Candidates must have their own laptop and two-wheeler (bike)Joining: ImmediateWe Are Looking for a Capable & Responsible Candidate Who Can:Take ownership of workJob Responsibilities:Visit clients as and when requiredCoordinate with clients and build relationshipsHandle customer queries and update seniors/teamAssist in lead follow-ups and sales activitiesMaintain basic records and reportsRequirements:Must have own two-wheeler (bike)Must have own laptopBasic computer knowledge (MS Office, Email, Internet)Willingness to travel locally

Location: Netaji Subhash Place, DelhiSalary: 10,000 15,000 per monthExperience: 06 Months Candidates must have their own laptop and two-wheeler (bike)Joining: ImmediateWe Are Looking for a Capable & Responsible Candidate Who Can:Take ownership of workJob Responsibilities:Visit clients as and when requiredCoordinate with clients and build relationshipsHandle customer queries and update seniors/teamAssist in lead follow-ups and sales activitiesMaintain basic records and reportsRequirements:Must have own two-wheeler (bike)Must have own laptopBasic computer knowledge (MS Office, Email, Internet)Willingness to travel locally