Customer Support Fresher Jobs in Ranchi

We are looking for a dedicated Airport Customer Service Associate to join our team in Ranchi. This full-time position is perfect for freshers who have completed their 12th grade education. As an Airport Customer Service Associate, you will play a vital role in providing exceptional service to passengers at the airport.**Key Responsibilities:**- **Passenger Assistance:** Help passengers with check-in procedures, baggage handling, and other inquiries to ensure a smooth travel experience.- **Information Provider:** Respond to passenger questions about flight schedules, airport facilities, and travel services, aiding in their understanding of procedures.- **Conflict Resolution:** Address any issues or complaints from passengers in a calm and professional manner, ensuring that concerns are resolved efficiently.- **Team Collaboration:** Work closely with other airport staff and departments to ensure streamlined operations and maintain a high-quality service environment.- **Safety and Security Compliance:** Follow airport regulations and safety protocols to maintain a secure environment for all passengers and staff.**Required Skills and Expectations:**Candidates should demonstrate excellent communication and interpersonal skills to engage effectively with a diverse range of passengers. A friendly and approachable attitude is essential. Candidates should also be able to handle stressful situations calmly and professionally. Basic knowledge of airport operations will be a plus, but is not mandatory. Strong teamwork skills are important, as you will collaborate with various staff members to enhance passenger experiences. Candidates should be willing to work flexible hours, including weekends and holidays.

As an Airport Guest Relationship Executive based in Ranchi, you will play a vital role in ensuring a pleasant and efficient experience for travelers at the airport. You will assist passengers with their needs, answer questions, and provide support throughout their journey.Key Responsibilities:- **Guest Assistance**: Welcome passengers arriving at the airport, helping them with inquiries and providing necessary information about flights, services, and facilities.- **Problem Resolution**: Address any concerns or issues passengers may have, ensuring their needs are met promptly and effectively.- **Coordination with Airline Staff**: Work closely with airline personnel to facilitate smooth check-ins, boarding processes, and luggage handling.- **Feedback Collection**: Gather feedback from travelers about their experiences, contributing to improving the overall quality of services provided.- **Safety and Security Awareness**: Maintain a keen awareness of safety and security protocols, ensuring that passengers are informed and comply with regulations.Required Skills and Expectations:Candidates should have strong communication skills, enabling them to interact pleasantly with a diverse range of passengers. A positive attitude and customer-focused mindset are necessary to provide excellent service. While no previous experience is required, being a quick learner and adaptable in a fast-paced environment is essential. Basic knowledge of the airport operations and a willingness to work collaboratively within a team will be beneficial in excelling in this role.

Job Title: Customer Service Executive (Fresher)Company Name: Skytech AviationJob Location: Birsa Munda AirportJob Description:Skytech Aviation is hiring Customer Service Executives (Male & Female) for freshers who are interested in building a career in the aviation industry. The selected candidates will be responsible for assisting passengers, handling customer queries, and ensuring a smooth airport experience.Eligibility Criteria:Gender: Male & Female both can applyExperience: Fresher onlyAge Limit: 18 - 26 yearsEducation: Minimum 12th PassGood communication and interpersonal skillsSmart and professional personalityJob Responsibilities:Assist passengers with check-in and boarding proceduresHandle passenger queries and provide accurate informationEnsure smooth customer service operations at the airportMaintain professional communication with passengersCoordinate with airport and airline staff when requiredInterview Location:Lalpur Chowk, Opposite Hari Om Tower, RanchiRequired Documents:Updated Resume2 Passport Size PhotographsAadhar Card / ID ProofEducational Certificates

Join our team as Airport Staff in Ranchi, India. This full-time position is ideal for fresh graduates or those with limited experience. You will play a crucial role in ensuring smooth airport operations and providing excellent service to passengers. Key Responsibilities:1. **Check-in Assistance**: Help passengers with the check-in process, ensuring they have all necessary documents and tickets ready. This may include scanning baggage and issuing boarding passes.2. **Customer Support**: Provide information to travelers about flight schedules, terminals, and airport services. Assist in addressing passenger inquiries and concerns professionally.3. **Baggage Handling**: Assist in managing luggage, ensuring it is transferred safely to and from aircraft. Monitor baggage claim areas to help passengers locate their bags.4. **Safety Compliance**: Follow all airport safety protocols and guidelines. Ensure that luggage and passengers comply with security regulations.5. **Coordination with Teams**: Work closely with airport security, ground staff, and management to facilitate seamless operations and problem resolution.Required Skills and Expectations:We seek an enthusiastic and friendly female candidate who is a 12th-grade pass. Strong communication skills in English and local languages are essential. Candidates should demonstrate a positive attitude, be customer-oriented, and able to work in a fast-paced environment. Basic computer knowledge is preferred, and you should be willing to work flexible hours, including weekends and holidays. Team spirit and a commitment to safety procedures are vital for success in this role.

- Oversee the ground staff team: Supervise and manage the daily activities of the ground staff to ensure smooth operations at the location.- Maintain cleanliness and safety: Ensure that the premises are clean, tidy, and safe for staff and customers.- Monitor staff performance: Keep track of the performance of the ground staff, provide feedback, and address any issues that may arise.- Coordinate with other departments: Collaborate with other departments to ensure efficient coordination and communication within the organization.- Handle customer inquiries and complaints: Address customer inquiries, resolve complaints, and ensure high levels of customer satisfaction.The ideal candidate for the Ground Staff Supervisor position should possess the following skills and qualifications:- Strong communication skills: Ability to effectively communicate with staff, customers, and other departments.- Leadership qualities: Experience in leading a team and motivating staff to perform at their best.- Attention to detail: Ability to pay close attention to details to ensure smooth operations.- Problem-solving skills: Capacity to identify issues and proactively find solutions to resolve them.- Basic computer skills: Familiarity with basic computer applications for reporting and communication.

As a Airport Ground Staff Customer Service Jobs, you will play a crucial role in ensuring exceptional customer service and a smooth travel experience for passengers at Bengaluru Airport, India. Your main responsibilities will include:- Greeting and assisting passengers at the ticket counter- Processing ticket sales and reservations accurately and efficiently- Handling customer inquiries, complaints, and requests professionally and promptly- Ensuring compliance with all airport and airline regulations and policies- Assisting passengers with check-in, boarding, and baggage processes- Coordinating with other airport and airline staff for on-time flight departures- Maintaining a clean and organized ticket counter and work area- Providing support to passengers with special needs or requests- Handling cash and credit transactions accurately and responsibly- Performing any other duties as assigned by the supervisor or managerQualifications required for this role include:- High school diploma or equivalent- Previous customer service experience is preferred- Excellent communication and interpersonal skills- Ability to work in a fast-paced and dynamic environment- Basic computer skills- Flexibility to work weekends, holidays, and lift up to 50 pounds- Willingness to stand for extended periods of timeIf you are passionate about delivering exceptional customer service and possess a strong work ethic, we invite you to apply for this exciting opportunity. Competitive salary, benefits packages, career growth, and development opportunities are available. Join our team and become a part of the dynamic world of airport and airline operations!.

Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.

We have vacant of 85 Ground Staff Jobs in Kolkata, Andal, Siliguri, Asansol, Durgapur, Patna, Ranchi, jharkhand, for Freshers Educational Qualification : 12th Pass, B.A, B.C.A, B.Com, B.Sc, Other Bachelor Degree Skill Aviation, Customer Service, Aviation Security, Ground Staff Activities, Hard Working, Airport Cargo, Grooming, Basic Computer Skills, Good Communication Skills etc.if you have any queries, you can contact this number- +91 6291766452 (send your CV/ Resume this number)

Job Description:An Air Hostess plays a crucial role in ensuring the safety and comfort of airline passengers. They are responsible for providing excellent customer care, ensuring that all passengers have a pleasant and comfortable flight experience. Air Hostesses must have excellent communication skills and be able to adapt quickly to changing situations, such as emergencies or unexpected delays. They must also be knowledgeable about safety and emergency procedures and be able to think quickly on their feet in case of any emergency situations.

We have vacant of 41 Urgent Vacancy in Ground Staff at multiple Airports Jobs in Kurnool, Visakhapatnam, Jorhat, Assam, Rajkot, Mumbai, Ranchi, Hubli, Mangalore, Kozhikode/Calicut, Imphal, for Freshers Educational Qualification : Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma, Any Master Degree Skill Ground Staff, Customer Support, Data Entry Executive, Human Resource, Administration, Back Office Assistant, Sales Marketing Operations, Air Ticketing Executive, Help Desk Operations, Receptionist, Boarding Pass Executive, Baggage Handler, Ground Handling Staff, Airport Operation, Airport Representative, Air Cargo etc.

We have vacant of 8 Airport Representative Jobs in Bongaigaon, Assam, for Freshers Educational Qualification : Higher Secondary, Diploma Skill Customer Relationship, Customer Service, Hospitality, Aviation etc.

- Key Responsibilities:1. Assist passengers during check-in and boarding processes: This includes helping passengers with luggage, guiding them through the check-in process, and ensuring they board the flight safely.2. Ensure safety and security protocols are followed: Ground staff must adhere to strict safety and security guidelines to maintain a safe environment for passengers and airline crew.3. Provide excellent customer service: Ground staff must assist passengers with any queries or issues they may have, ensuring a positive experience throughout their journey.4. Handle cargo and baggage: This involves loading and unloading baggage onto the aircraft, as well as ensuring that cargo is properly secured and accounted for.5. Collaborate with other team members: Ground staff must work together effectively to ensure efficient operations and a seamless travel experience for passengers.- Required Skills and Expectations:1. Good communication skills: Ground staff must be able to communicate effectively with passengers and colleagues to provide assistance and information.2. Attention to detail: It is important for ground staff to pay attention to detail to ensure safety protocols are followed and baggage is handled correctly.3. Physical fitness: The role may involve lifting heavy baggage and standing for long periods, so physical fitness is a requirement.4. Team player: Ground staff must be able to work well in a team environment, collaborating with colleagues to ensure smooth operations.5. Flexibility and adaptability: The aviation industry can be fast-paced and unpredictable, so ground staff must be able to adapt to changing circumstances and schedules.

Job Title: Ground Staff (Fresher)Company Name: Skytech AviationJob Location: Birsa Munda AirportJob Description:Skytech Aviation is hiring Ground Staff (Male & Female) for freshers who want to start their career in the aviation industry. Candidates will be responsible for assisting passengers, handling airport operations, and providing excellent customer service at the airport.Eligibility Criteria:Gender: Male & Female both can applyExperience: Fresher onlyAge Limit: 18 26 yearsEducation: Minimum 12th PassGood communication skills and basic computer knowledgePleasing personality and customer-service attitudeJob Responsibilities:Assisting passengers during check-in and boardingHandling baggage and ticketing supportProviding customer service at the airport terminalCoordinating with airline and airport staffEnsuring smooth airport operationsInterview Location:Lalpur Chowk, Opposite Hari Om Tower, RanchiRequired Documents:Updated Resume2 Passport Size PhotographsAadhar Card / ID Proof

As an Airport Customer Service Associate based in Ranchi, you will play a crucial role in ensuring a smooth and pleasant experience for travelers at the airport. Your main responsibilities will include:- **Greeting Passengers**: Welcome travelers with a friendly smile and assist them with their initial inquiries to create a positive first impression.- **Check-in Assistance**: Help passengers with the check-in process by guiding them on using self-service kiosks or providing manual check-in support to ensure all paperwork is completed accurately.- **Baggage Handling**: Assist passengers with their luggage, including checking in bags and answering questions related to baggage policies and fees.- **Providing Information**: Offer clear and accurate information regarding flight schedules, gate changes, and other travel inquiries to keep travelers informed and comfortable.- **Resolving Issues**: Address any customer complaints or problems with empathy and professionalism, working to find quick solutions to enhance customer satisfaction.- **Safety and Security Protocols**: Adhere to airport safety regulations while assisting passengers, ensuring a secure environment for everyone.To excel in this role, you should have excellent communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential to create a welcoming atmosphere. Being detail-oriented will help you handle paperwork and inquiries accurately. Some experience in customer service is a plus, but freshers with a passion for helping people are also encouraged to apply. A basic educational requirement is a 10th-grade pass.

We are looking for dedicated Ground Staff to join our team in Ranchi, India. This position is suitable for candidates with a passion for customer service and a friendly attitude. Fresh graduates are encouraged to apply.Key Responsibilities:1. **Customer Service**: Greet and assist passengers at the airport or facility, ensuring a pleasant experience from check-in to boarding.2. **Baggage Handling**: Efficiently manage the loading and unloading of luggage, ensuring the safe transport of passengers belongings.3. **Check-in Support**: Help passengers with the check-in process, including issuing boarding passes and answering questions regarding flights.4. **Safety and Security**: Follow all safety protocols to maintain a secure environment for passengers and staff, including monitoring check-in areas and assisting with security checks.5. **Facility Maintenance**: Keep the work area clean and organized, ensuring a comfortable environment for customers and staff alike.Required Skills and Expectations:Candidates must have completed at least their 10th grade and possess strong communication skills. A positive attitude and the ability to work well in a team are essential. You should be willing to work in a fast-paced environment and handle various tasks throughout the day. Flexibility in working hours is key, as shifts may vary based on operational needs. Attention to detail and a strong commitment to customer satisfaction are also important for success in this role.

We are Looking for Security Supervisor for Airport.

Job Openings for 20 Airport Passenger Service Associate Jobs for Freshers in Kolkata, Patna, Ranchi, Jhargram, Bhubaneswar, Asansol, Durgapur, Koch Bihar, Hooghly, Malda, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aviation, Ground Staff Activities etc.

We are looking for 100 Ground Staff Posts in Kolkata, Agartala, Darjeeling, meghalaya, Malda, Nadia, Bhubaneswar, Patna, Ranchi, Kharagpur, with deep knowledge in Multitasking Ability, Safety Awareness, Customer Service, Problem Solving, Team Coordination, Communication Skills and Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree

Hiring for 66 Jobs for Ground Staff at multiple locations Jobs in Visakhapatnam, Itanagar, Patna, Ahmedabad, Ranchi, Mangalore, Kannur, Indore, Pune, Coimbatore, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Ground, Cabin Crew, Air Ticketing Executive, Passport Checking Staff, Baggage Service Executive, Guest Relationship Executive, Customer Support, Airport Manager, Airport Operation, Cargo Staff etc.

Job Openings for 51 10th 12th OR ITI AIRPORT GROUND STAFF JOB Jobs for Freshers in Tirupati, Kadapa, Vijayawada Guntur Highway, Dibrugarh, Ranchi, Raipur, Chhattisgarh, Ahmedabad, Jamnagar, Mangalore, Bangalore, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, Bachelor of Hotel Management with Good knowledge in Ground Operation, Ground Management, Ground Manager, Ground Staff, Ground Hostess, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Operation, Airport Cargo, Airport Ramp, Airport Staff, Airport Executive, Airport Representative, Airport Supervisor, Airport Cargo Loader, Aircraft Maintenance Technician, Airline Customer Service, Airlines Transition Captain, Aviation Security, Flight Attendant, Flight Stewardess, Back Office Sales, Marketing, Basic Computer Skills, 12th Pass, freshers etc.

A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. A proactive customer service associate will anticipate customer questions and familiarize themselves with products and services to offer the best recommendations

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Ground Staff Responsibilities:Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance

Position OverviewWe are looking for a professional and customer-focused Air Hostess (Cabin Crew) to ensure the safety, comfort, and satisfaction of passengers during flights. The role involves delivering exceptional in-flight service, managing passenger needs, and ensuring compliance with safety and security regulations. Air Hostesses represent the airlines brand and play a key role in enhancing the passenger experience.Key ResponsibilitiesWelcome passengers on board and guide them to their seats.Conduct pre-flight safety checks and ensure cabin readiness.Demonstrate and explain safety procedures and emergency protocols.Provide in-flight service including meals, refreshments, and duty-free sales.Assist passengers with special needs, including children, elderly, and disabled travelers.Ensure passenger comfort and respond to inquiries politely and professionally.Handle in-flight emergencies calmly, including first aid and evacuation procedures.Maintain order in the cabin and ensure compliance with airline regulations.Collaborate with the flight crew to ensure smooth operations.Prepare reports on incidents, medical situations, or passenger issues.Required Skills & QualificationsMinimum high school diploma or equivalent; degree in Hospitality, Travel, or related field preferred.Excellent communication and interpersonal skills.Strong customer service orientation with a positive attitude.Ability to remain calm and professional in stressful or emergency situations.Proficiency in English (additional languages highly preferred).Physically fit with good health and ability to meet aviation medical standards.Professional appearance and grooming standards.Flexibility to work irregular hours, weekends, and long shifts.Preferred Skills (Nice to Have)Previous experience in hospitality, customer service, or aviation.Knowledge of first aid and CPR certification.Multilingual ability for international routes.Sales experience (duty-free or hospitality sales).