17

BPO Customer Support Executive 12th Pass Jobs in Indore

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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Desktop Support Service Desk Strategic Communication Customer Retention Service Marketing Technical Services Customer Management
We are looking for a dedicated Customer Handling Executive to join our team in Indore. This role is perfect for individuals who enjoy interacting with customers and want to gain experience in a fast-paced environment.The Customer Handling Executive will be responsible for assisting customers and ensuring they have a positive experience. Key responsibilities include:1. **Responding to Customer Inquiries**: Handle incoming calls, emails, and messages from customers, providing accurate information and resolving their issues promptly.2. **Providing Product Information**: Clearly explain product features, benefits, and prices to customers, helping them make informed decisions.3. **Handling Complaints**: Address customer complaints with empathy and professionalism, working towards satisfactory resolutions to enhance customer satisfaction.4. **Maintaining Records**: Keep accurate records of customer interactions and feedback, ensuring the information is readily available for future reference.5. **Coordinating with Teams**: Collaborate with other departments to ensure customer needs are met efficiently, contributing to overall service improvement.Candidates should have strong communication skills and a friendly attitude, with the ability to work well in a team. A background in customer service or a related field is a plus, but fresh graduates are encouraged to apply. Basic computer skills and proficiency in English and Hindi are essential. The ideal candidate should be an active listener, eager to learn, and able to handle challenging situations with grace.
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  • Fresher
  • Indore
Customer Relationship Customer Care Customer Service Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Good Communication Skills Domestic BPO
We are seeking a dedicated and enthusiastic Customer Support Executive to join our team in Indore. This is a full-time work-from-home position perfect for freshers who have completed their 12th grade. In this role, you will be the first point of contact for our customers, helping them with inquiries and providing excellent service.- **Respond to Customer Queries**: You will handle customer questions via phone, email, or chat, ensuring they receive timely and accurate information.- **Provide Solutions**: Its essential to understand customer issues and provide effective solutions, helping them resolve problems quickly and efficiently.- **Record Interaction Details**: You will log all customer interactions in our system to maintain accurate records for future reference and to enhance service.- **Follow Up with Customers**: After resolving issues, you will follow up to ensure customers are satisfied and their concerns have been addressed.- **Collaborate with Team Members**: Working closely with colleagues is crucial for sharing knowledge and improving support processes together.To succeed in this role, you need excellent communication skills and a friendly attitude. Being patient and empathetic towards customers is important, as well as having strong problem-solving abilities. Basic computer knowledge and proficiency in using various communication tools will also be beneficial. A positive mindset and a willingness to learn are key expectations for this position, as you will be encountering different customer scenarios regularly.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Vijay Nagar Indore
Customer Handling Domestic BPO BPO Voice Good Communication Skills Chat Support Inbound Calls Telephone Handling
We are seeking a dedicated Customer Support Executive to join our team in Vijay Nagar, Indore. This role is crucial for providing excellent support to our customers and ensuring their queries are handled promptly and effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers via phone, email, or chat to understand their issues and provide appropriate solutions, ensuring a positive experience with the company.- **Issue Resolution**: Analyze and resolve customer complaints in a timely manner, demonstrating empathy and patience, which helps to retain customer loyalty.- **Product Knowledge**: Stay updated on our products and services to guide customers accurately and confidently, which empowers customers to make informed decisions.- **Record Keeping**: Maintain accurate records of customer interactions and transactions, ensuring all information is up-to-date for future references and escalation if necessary.Required Skills and Expectations:The ideal candidate should possess excellent communication skills, both verbal and written, to convey information clearly and efficiently. A good listener is essential to understand customer needs and concerns. Basic computer skills and proficiency in relevant software applications are also required. Candidates should have a problem-solving mindset, with the ability to adapt to different situations and handle customer inquiries with professionalism. Being a 12th pass is required, and while previous experience is not necessary, a willingness to learn and grow in a fast-paced environment is important.
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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Indore
Customer Relationship Customer Support International Voice Process BPO
Job Description:We are hiring Customer Support professionals for an International Voice Process (Career Counseling role). The candidate will interact with U.S.-based clients, understand their needs, guide them with appropriate career solutions, and ensure a smooth support experience.Requirements:Excellent English communication skillsAbility to handle international calls confidentlyComfortable working in night shiftGood listening and problem-solving skillsPrior international calling experience preferredBenefits:Fixed salary + performance incentivesPaid trainingInternational client exposureGrowth opportunities
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Indore
BPO Operations Domestic BPO Customer Support
Job Openings for 25 BPO Customer Support Executive Jobs for Freshers in Indore having Educational qualification of : 12th Pass with Good knowledge in BPO Operations, Domestic BPO, Customer Support etc.
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Customer Relationship Customer Service Customer Care Customer Handling BPO Voice Telephone Handling Domestic BPO Good Communication Skills Cold Calling Inbound Calls Customer Support Chat Support Hindi BPO
Job Title: Customer Service ExecutiveLocation: Work from Home (Remote)About Us:Kritiz Consultancy is a business process outsourcing company specialized in HR outsourcing and hiring solutions. We are seeking a highly motivated and experienced Customer Service Executive to join our team.Job Summary:We are looking for a talented Customer service executive to build and maintain strong relationships with our clients. The ideal candidate will have excellent communication and interpersonal skills, with a strong background in financial markets.Responsibilities:Build and maintain relationships with clients, customers.Identify new business opportunities and generate revenue.Promote and market products and services.Collaborate with internal teams to achieve business objectivesRequirements:- Should have knowledge of financial market and capital market.- Should be familiar with equity brokers, capital market participants, sub broker.- Excellent communication and interpersonal skills- Strong analytical and problem-solving skills- Ability to work independently in a remote environmentWhat We Offer:- Competitive salary package: 18k -23k- Opportunity to work with a leading financial market participants- Work from home opportunity- Professional growth and development opportunities
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  • Fresher
  • 2.3 Lac/Yr
  • Indore
Communication Customer Relationship Customer Care Customer Support Cold Calling Call Center Customer Handling International BPO
A Customer Care Executive is primarily responsible for managing customer interactions, resolving inquiries, and ensuring a positive customer experience across various channels.
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  • 1 - 2 yrs
  • 3.3 Lac/Yr
  • Vijay Nagar Indore
Customer Relationship Customer Care Outbound Calling Customer Service Customer Handling International BPO Customer Support Customer Management Cold Calling Call Center Customer Communication
* Preferred role - Customer Success Specialist * Excellent English communication required* undergraduate/graduate were eligible* 5.5 days working* rotational shift and offs* salary for fresher upto - 23k + 2k pli * salary for experienced - 25k + 2k pli -28k + 2k pli * immediate joiner* location - indore * interview mode - walkin
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Customer Care Executive

IMS India Manpower Solution Pvt Ltd

  • 0 - 6 yrs
  • 4.0 Lac/Yr
  • Indore
English Customer Relationship Customer Care Customer Support Customer Management Customer Handling Customer Service International BPO Customer Communication Call Center Cold Calling Outbound Calling
Job Title: Customer Care ExecutiveLocation: Indore Job Type: Full-timeExperience: Fresher or Experience Salary: [15k to 35k Inhand]Job Summary:We seek a Customer Care Executive to handle inquiries, resolve issues, and ensure a great customer experience through calls, emails, and chats.Key Responsibilities:Respond to customer queries and complaints professionally.Provide accurate product/service information.Maintain records and update CRM systems.Collaborate with teams to resolve issues quickly.Meet customer service targets and KPIs.Requirements:[Specify Education, e.g., High School/Bachelors][Specify Experience, e.g., 1-3 years in customer service]Strong communication and problem-solving skills.Ability to handle pressure and multitask.Proficiency in CRM and basic computer skills.Perks:Competitive salary & incentivesCareer growth opportunitiesHealth benefits & a dynamic work environment
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Good Communication Skills Technical Editing Customer Service Customer Handling Customer Management Customer Care Outbound Calling International BPO Customer Support
Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses
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Customer Relationship Customer Care Outbound Calling Customer Support Customer Service Customer Management Customer Handling Cold Calling International BPO Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BordersType: International BPO Call CenterPosition: Call Center ExecutivesStart Your Professional Journey! Embrace Remote Work - Unlocking Opportunities Across the NationAbout Us: Join Votiko Solutions Private Limited, a leading entity in the BPO industry, as we seek committed individuals for the position of Call Center Executives. Enjoy the flexibility of working from home while we welcome outstanding talent from all regions of India.Job Responsibilities:1. Lead telemarketing efforts, influencing lead generation, appointment scheduling, surveys, and verification processes.2. Handle a variety of inbound and outbound calls, catering to the specific needs of both B2B and B2C clients.3. Provide exceptional customer service through phone calls, emails, and live chat support.4. Consistently exceed performance benchmarks, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer service roles.Working Days: Monday to Friday (Weekends off)Why Join Votiko? Engage in a supportive work environment that values employee well-being. Experience a career path where every success contributes to your personal and professional development.Are You Ready to Start Your Career Journey? Contact us at 8511539085 or email your resumesto hr@votiko.comVotiko Solutions - Where Careers Thrive, and Remote Work Opens a World of Opportunities Nationwide.
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Outbound Calling Domestic BPO Customer Support Voice Process International Call Center Cold Calling BPO Non Voice Inbound Voice Process Call Center Sales
JOB DETAILS Answer incoming calls, making outbound calls and respond to customer's queries in a timely manner Strong phone and verbal communication skills along with active listening Identify, obtain, and clarify customer information by answering telephone calls, establishing a dialogue with the customers and verifying information. Follow the call center communication scripts when handling different topics Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way. Document all call information according to standard operating procedures Familiarity with CRM systems and practices Meet personal/team qualitative and quantitative targets Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively Recognize, document, and alert the management team of trends in customer calls Follow up customer calls where necessary Upsell products and servicesContactASC GROUP8499084053
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MNC BPO Customer Support Voice BPO (Non Voice/Chat Process)

Fortuco Resource Solutions Private Limited

Customer Associate Customer Care Manager BPO Executive Telecalling BPO Telesales Domestic BPO International BPO Fluent English Outbound Voice BPO Non Voice Email Chat Tech Support BPO Technical Support International Voice Customer Care Executive
Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC
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Customer Service Executive

1 Point 1 Solutions Ltd

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Indore
Communication Skills Customer Care Customer Support BPO Customer Service Operations Customer Handling Good English Speaking Skills
Hiring customer care executive for premium Airline process, Good in english communication
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Customer Service Call Centre BPO Executive Fresh Work From Home
Job Description:An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat and phone, can be hired for any skill set as per the requirement and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.Knowledge and Skills RequiredCommunication Skills: Excellent communication skills (written and verbal) Ability to communicate correctly and clearly with all customers Excellent documentation skills Good comprehension skills ability to clearly understand and state the issues customers present Ability to concentrate follow customers issues without distraction to resolution Good composition skills ability to compose a grammatically correct, concise, and accurate written response Work successfully in a team environment as well as independentlyComputer Knowledge/Skills: Ability to use a desktop computer system Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Excellent typing skills Demonstrates understanding of the Internet, Amazon.com website, and competitor websites Demonstrates an ability to successfully navigate websites Demonstrates a proficient knowledge of email applications Demonstrates an ability to learn in various media Ability to successfully adapt to changes in the work environmentCustomer Focus: Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment Ability to empathize with and prioritize customer needs Demonstrates interpersonal skills with a diverse customer base Demonstrates conflict resoluti
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BPO Telecaller

Veer Telecalling service

Operation Support Executive Customer Care Executive Call Center Executive BPO Work From Home
We are looking for 50 Bpo Telecaller Posts in Indore,Ratlam,Ujjain,Bhopal with deep knowledge in good communication and Required Educational Qualification is : Higher Secondary, Secondary School
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  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Indore
Good Communication Customer Support Coordinator BPO Call Center Executive Telecaller
Hiring for 25 Customer Support Coordinator Jobs in Indore with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary, Other Bachelor Degree with Good knowledge in english language know etc.
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Outbound Calling Customer Service Customer Support Customer Handling Customer Care Customer Relationship International BPO Cold Calling Customer Communication Customer Management Call Center
Votiko Solutions: Advancing Careers, Transforming Lives! Take the opportunity to become a leader in customer excellence. Votiko Solutions Private Limited is excited to invite enthusiastic individuals to join us as Call Center Executives in our thriving international BPO. Position: Call Center Executives Company: Votiko Solutions Private Limited Type: International BPO (Remote Work Opportunity) Your Journey Begins: 1. Harness your telemarketing skills: lead generation, appointment scheduling, surveys, and verification. 2. Excel in managing inbound and outbound calls, delivering customized experiences for B2B and B2C clients. 3. Create impactful customer interactions through calls, emails, and live chat. 4. Exceed targets and demonstrate your ability to work independently. Qualifications for Success: 1. Bring a solid 3-year background in international call center operations. 2. Proficient in English with outstanding communication skills. 3. Age is merely a number candidates under 40 are encouraged to apply. 4. Proven success in telemarketing and customer service roles. 5. Equipped with a laptop and reliable broadband for effective remote work. Why Choose Votiko? Your Journey Awaits: - Attractive compensation: 20,000 to 40,000/month + performance-based incentives. - Enjoy the flexibility of working from any location. - Be part of a culture that promotes satisfaction, growth, and happiness. Votiko Solutions - Where Careers Flourish, Excellence Shines! Ready to Elevate Your Career? Contact us at 8511539085 or send your resume to hr@votiko.com Embark on a journey where each call enhances your success, and every interaction adds to your professional story. Join Votiko Solutions, where the adventure is as significant as the outcome!
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Outbound Calling Customer Relationship Customer Support Customer Management Customer Handling Customer Service Customer Care International BPO Customer Communication Cold Calling Call Center
Votiko Solutions Private Limited - Cultivating Careers, Connecting Talent Across BoundariesType: BPO International Call CenterPosition: Call Center ExecutivesKickstart Your Professional Journey! Enjoy Work From Home - Connecting Talent NationwideAbout Us: Join Votiko Solutions Private Limited, a frontrunner in the BPO industry, on an exciting journey of transformation. We are on the lookout for enthusiastic individuals to fill the role of Call Center Executives. Enjoy the flexibility of working from home as we invite outstanding talent from all over India.Job Responsibilities:1. Lead telemarketing efforts, shaping the future of lead generation, appointment scheduling, surveys, and verification.2. Handle a variety of inbound and outbound calls, catering to the needs of both B2B and B2C clients.3. Provide exceptional customer service through calls, emails, and live chat.4. Consistently surpass performance goals, establishing new standards of excellence.Requirements:1. At least 3 years of experience in an international call center setting.2. Strong command of the English language with excellent communication abilities.3. Candidates must be under 40 years of age.4. Demonstrated success in telemarketing and customer support roles.Working Days: Monday to Friday (Weekends off)Why Choose Votiko? Engage in a supportive work environment that values employee satisfaction. Unlock unparalleled opportunities for career advancement and personal growth.Eager to Launch Your Career? Contact us at 8511539085 or email your resumes to hr@votiko.comVotiko Solutions - Where Careers Thrive, and Work From Home Creates Pathways to Opportunities Across the Nation.
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  • 0 - 2 yrs
  • 5.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated Customer Care Executive to join our team in Indore. This full-time position is ideal for individuals who are passionate about helping customers and are eager to learn and grow.Key responsibilities include:1. **Customer Support**: Respond to customer inquiries through phone, email, or chat. Address issues promptly to ensure a positive experience.2. **Issue Resolution**: Identify and resolve problems faced by customers. Work with relevant departments to provide solutions and follow up to ensure satisfaction.3. **Product Knowledge**: Stay up to date with our products and services to provide accurate information and assist customers effectively.4. **Documentation**: Maintain accurate records of customer interactions and transactions. Follow company guidelines for documentation to ensure proper tracking of issues.5. **Feedback Collection**: Gather customer feedback to help improve our services and products. Share insights with the team to contribute to continuous improvement.To succeed in this role, candidates should possess strong communication skills, both verbal and written, and have a friendly and empathetic approach. A good understanding of basic computer applications is essential. As we welcome candidates with 0 to 2 years of experience, a positive attitude and willingness to learn are highly valued. This position requires dedication and the ability to work effectively in a team-oriented environment.
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  • 0 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Customer Communication Cold Calling Call Center
We are looking for a dedicated Customer Care Executive to join our team. This role is perfect for individuals who are passionate about helping others and have strong communication skills. You will be responsible for providing excellent service to customers and addressing their inquiries.Key Responsibilities:1. **Assist Customers**: Respond to customer inquiries through phone, email, or chat, ensuring a friendly and professional interaction to resolve their issues or questions.2. **Problem Solving**: Identify customer issues and provide effective solutions, ensuring customer satisfaction and maintaining a positive experience.3. **Documentation**: Keep accurate records of customer interactions, feedback, and any actions taken to resolve issues in our system to track performance and improve service.4. **Product Knowledge**: Stay informed about our products and services to provide customers with accurate information and support, enhancing their overall experience.5. **Team Collaboration**: Work with your team to share insights and discuss customer trends, helping to improve team performance and service quality.Required Skills and Expectations:Ideal candidates will have a high school diploma and 0 to 2 years of experience in customer service. Strong verbal and written communication skills are essential. You should be patient, empathetic, and able to handle stressful situations with a positive attitude. A basic understanding of computers and the ability to work independently in a home environment are also important.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Indore
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a Chat Support Executive in Indore, India, to provide excellent customer support through online chat. This role is ideal for individuals with a passion for helping others and a knack for effective communication.As a Chat Support Executive, you will interact with customers via chat to address their inquiries, resolve issues, and provide product information. Key responsibilities include:- **Customer Interaction**: Engage with customers through chat to answer their questions and assist them with their concerns promptly and professionally.- **Problem Resolution**: Identify customer issues and find effective solutions, ensuring a positive experience and timely follow-up on all requests.- **Product Knowledge**: Stay informed about company products or services so that you can provide accurate information and support to customers.- **Documentation**: Maintain records of customer interactions and transactions, noting details of inquiries, complaints, and comments for future reference.- **Team Collaboration**: Work closely with team members and supervisors to share insights and improve customer service strategies.To be successful in this role, candidates should have strong written communication skills, a friendly and approachable demeanor, and a basic understanding of customer service principles. Being detail-oriented and able to work independently in a remote environment is essential. A complete high school education and proficiency in using chat software are required, while prior experience in customer service is an advantage but not mandatory.
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