Customer Service Manager Jobs

Customer Service ManagerExperience: 5-8 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Customer Service Manager to lead customer support operations, improve service quality, and ensure high customer satisfaction. The role involves managing teams, monitoring service KPIs, handling escalations, and driving process improvements.Key Responsibilities:Manage day-to-day customer service operations and teams.Monitor CSAT, TAT, SLA and other service KPIs.Handle escalated customer issues and ensure timely resolution.Identify process gaps and implement service improvements.Prepare MIS and performance reports.Coordinate with internal teams to resolve customer concerns.Relevant Skillset:Customer Service, Customer Support, Customer Experience, CSAT, SLA, TAT, Escalation Management, Team Management, CRM, MIS, Service Operations, Process Improvement, Quality Management, Voice Process, E-commerce, BFSI

We are seeking an Airport Supervisor in Warangal, India, who will manage daily operations and ensure a smooth airport experience for passengers and staff. The ideal candidate will have 2 to 8 years of experience and at least a 10th-grade education.nnKey responsibilities include:nn1. Staff Management: Oversee airport staff, allocate tasks, and ensure efficient performance to maintain high service standards.nn2. Operational Coordination: Coordinate daily operations, including monitoring flight schedules, baggage handling, and security procedures, ensuring compliance with safety regulations.nn3. Passenger Assistance: Address passenger inquiries and resolve issues promptly, providing exceptional customer service to enhance the travel experience.nn4. Problem Solving: Proactively identify and resolve operational problems, working collaboratively with different teams to ensure a seamless functioning of airport services.nnRequired skills and expectations include:nn- Strong communication skills to effectively interact with staff, passengers, and airport authorities.n- Leadership abilities to manage a team, inspire colleagues, and maintain a positive work environment.n- Organizational skills to handle multiple tasks and prioritize responsibilities in a fast-paced setting.n- A basic understanding of airport operations and regulations to ensure compliance with all relevant policies.n- Flexibility to work varying hours, as airport operations require supervision at all times. nnWe look for a dedicated individual who is committed to providing outstanding service and ensuring the airport runs smoothly.

An Air Ticketing Executive is responsible for booking, issuing, reissuing, cancelling, and managing airline tickets while ensuring excellent customer service. The role involves assisting passengers with reservations, fare information, itinerary changes, baggage policies, travel documentation, and check-in-related queries. Air Ticketing Executives work with airline reservation systems and ensure compliance with airline policies, airport regulations, and aviation security standards.Key ResponsibilitiesTicket Reservation & BookingBook domestic and international flight tickets.Assist customers in selecting suitable flights and fare options.Provide accurate fare quotations and travel itineraries.Process ticket reservations through airline reservation systems.Issue, reissue, and cancel airline tickets.Handle ticket modifications and upgrades.Passenger AssistanceGuide passengers regarding flight schedules.Assist with seat selection and special meal requests.Provide information about baggage allowance.Explain airline policies regarding refunds and cancellations.Assist passengers with travel insurance information.Help elderly passengers and passengers requiring special assistance.Handle customer complaints professionally.Airport Counter OperationsAssist passengers at airline ticket counters.Verify passenger identity documents.Coordinate with check-in staff.Resolve ticketing-related issues before departure.Process standby passengers.Manage last-minute ticket changes.Reservation ManagementUpdate reservation records.Confirm flight bookings.Monitor waitlisted bookings.Handle group reservations.Coordinate with travel agencies.Process online and offline reservations.DocumentationVerify passports and visas for international travel.Ensure travel documents meet airline requirements.Prepare passenger manifests when required.Maintain booking records.Generate reservation reports.Payment HandlingAccept ticket payments.Process credit/debit card transactions.Handle cash payments.Generate invoices and receipts.Maintain daily cash records.Process ticket refunds.Customer ServiceRespond to customer inquiries.Handle phone, email, and walk-in customers.Provide accurate travel information.Resolve ticketing issues promptly.Maintain customer satisfaction.CoordinationCoordinate with airline operations.Work closely with check-in staff.Communicate with airport authorities.Coordinate with travel agencies.Support baggage service teams when required.ComplianceFollow airline ticketing policies.Adhere to DGCA and airport regulations.Maintain confidentiality of passenger information.Ensure compliance with aviation security procedures.Required Qualifications10+2 (Higher Secondary) - Minimum qualification.Graduate in any discipline preferred.Diploma or certification in Air Ticketing, Travel & Tourism, Aviation, or Hospitality is an advantage.Freshers and experienced candidates may apply.Required SkillsTechnical SkillsAirline reservation systems (Amadeus, Galileo, Sabre, Worldspan)Flight booking proceduresFare calculationTicket issuanceTicket revalidation and reissueRefund processingKnowledge of domestic and international routesBasic computer proficiency (MS Office, email)Soft SkillsExcellent communication skillsCustomer service orientationProfessional appearance and groomingProblem-solving abilityAttention to detailTime managementMultitaskingTeamworkPositive attitudePatience and empathyKnowledge RequirementsAirline fare rulesAirport proceduresReservation systemsIATA ticketing standardsBaggage policiesVisa and passport requirementsTravel insurance basicsAviation terminologyCustomer service standardsDaily DutiesProcess ticket bookings.Assist passengers with reservations.Issue and modify airline tickets.Handle cancellations and refunds.Answer customer calls and emails.Verify travel documents.Coordinate with airport operations.Resolve ticketing issues.Update reservation records.Maintain transaction reports.Working ConditionsAirport terminalsAirline reservation officesTravel agency officesRotational shiftsEarly morning, evening, night, weekends, and public holidaysStanding and desk-based workFast-paced, customer-facing environmentPhysical RequirementsAbility to work in shifts.Professional grooming and appearance.Ability to sit or stand for extended periods.Good verbal communication.Basic computer typing skills.Ability to work under pressure.Career ProgressionAir Ticketing ExecutiveSenior Ticketing ExecutiveReservation ExecutivePassenger Service ExecutiveAirport Customer Service ExecutiveTicketing SupervisorReservation SupervisorDuty OfficerAirport Operations ExecutiveAirport Operations ManagerPreferred CertificationsIATA Foundation in Travel & TourismIATA Airline Cabin Crew (optional for broader aviation knowledge)Amadeus CertificationGalileo CertificationSabre Reservation System CertificationDiploma in Aviation, Hospitality & Travel ManagementSalary (India)Fresher: 20,000-25,000 per month1-3 years: 25,000-40,000 per month3-5 years: 35,000-55,000 per monthSenior/Lead Executive: 50,000-75,000+ per monthSalary varies depending on the airline, airport, city, and experience.

We are seeking a dedicated Airline Customer Service Executive in Delhi, India. This full-time position is ideal for candidates with 0 to 5 years of experience who have completed at least the 10th grade. The role involves assisting customers with their airline needs and providing exceptional service.nnKey Responsibilities:nn1. Customer Assistance: Respond promptly to customer inquiries regarding flight schedules, bookings, and travel policies, ensuring a positive travel experience for every passenger.nn2. Issue Resolution: Address and resolve customer complaints or issues effectively, maintaining a calm demeanor and striving for customer satisfaction.nn3. Information Sharing: Provide accurate information about airline services, including baggage policies and flight delays, to ensure customers are well-informed.nn4. Booking Support: Assist customers in making, changing, or canceling their flight reservations, ensuring smooth transactions and adherence to airline protocols.nn5. Collaboration: Work closely with other team members and departments to coordinate and enhance customer service delivery.nnRequired Skills and Expectations:nnCandidates should possess excellent communication skills, both verbal and written, enabling clear interactions with customers. A friendly and approachable attitude is essential, as is the ability to work well under pressure. Strong problem-solving capabilities and a customer-centric mindset are crucial for success in this role. Candidates should also be comfortable working in a fast-paced office environment and be willing to learn and adapt to different situations.

We are seeking a dedicated Airport Supervisor to join our team in Guwahati. This role is perfect for individuals with a passion for aviation and strong organizational skills. nnKey Responsibilities:n- Overseeing daily airport operations: You will ensure that all processes run smoothly and efficiently within the airport, coordinating with various teams to maintain high standards of service.n- Assisting passengers: You'll provide support to travelers, addressing inquiries and resolving any issues to enhance customer satisfaction at the airport.n- Managing staff: You will supervise airport personnel, ensuring that all staff adhere to company policies and provide excellent service.nnRequired Skills and Expectations:nCandidates should have completed at least the 10th grade. Although prior experience in airport operations is not necessary, any background in customer service or management will be beneficial. Strong communication skills are crucial, as you will interact with passengers, staff, and management. A proactive attitude and the ability to handle stress in a fast-paced environment are essential, as is attention to detail. You must be a team player, willing to collaborate with others to achieve a seamless travel experience for all. Availability for full-time work is required. This position offers an exciting opportunity to kickstart your career in the aviation industry.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

SHARE YOUR RESUME 8282965559nJoin our team as an Air Cargo Executive in Patna, India. This entry-level position is perfect for recent graduates or those looking to start a career in the air cargo industry. nnAs an Air Cargo Executive, you will play a key role in ensuring the smooth operation of air freight services, facilitating efficient cargo movement.nnKey responsibilities include:nn- Cargo Handling: Ensure that all cargo is handled properly and efficiently, coordinating with team members to maintain workflow.n- Documentation Preparation: Prepare and manage necessary shipping documentation to comply with regulations and facilitate timely deliveries.n- Customer Communication: Act as a point of contact for clients, addressing inquiries and providing updates on cargo status to enhance customer satisfaction.n- Inventory Management: Monitor cargo inventories, updating records accurately to ensure clear tracking of shipments.nnTo succeed in this role, candidates should possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment. Proficiency in basic computer skills is essential for managing documentation and reports. A team-oriented mindset and a willingness to learn are also important, as you will be collaborating with colleagues to ensure operational efficiency. nnThis position is ideal for those eager to gain experience in logistics and air cargo operations.

K9HR SOlUTIONS, Bansi Vanpariya (HR Manager - Mo. No. 90999 71251 Email ID : hr06@k9hr.com) is looking for Relationship Manager to build and maintain strong relationships with existing and prospective clients. The candidate will understand customer requirements, explain suitable products or services, generate leads, handle client queries, conduct regular follow-ups, and provide ongoing support. The role also involves achieving assigned business targets, identifying new opportunities, coordinating with internal teams, and ensuring high customer satisfaction.

As an Airport Customer Service Associate, you will play a crucial role in ensuring a positive experience for travelers at the airport. This full-time position is based in Gurgaon, India, and is open to candidates with 0 to 5 years of experience and a minimum educational qualification of 12th pass.nnKey responsibilities include assisting passengers with check-in processes. You will help ensure that travelers have all necessary documentation ready and address any queries they may have. You will also handle boarding procedures, providing guidance to passengers about their flight details and gate information to facilitate smooth transitions. Addressing customer complaints and concerns is also vital in this role, as you will strive to resolve issues promptly and effectively, ensuring customer satisfaction.nnRequired skills include excellent communication abilities, which are essential for interacting with a diverse range of passengers. A friendly and approachable attitude will help create a welcoming environment. You should also possess good problem-solving skills to manage any unexpected situations that may arise. Attention to detail is important to ensure that all processes are followed correctly. nnFinal expectations include a strong commitment to teamwork and collaboration, as you will work closely with other airport staff. Additionally, flexibility in working hours is necessary, as airport operations run around the clock. Your role is vital in maintaining high customer service standards and contributing to an enjoyable travel experience for all passengers.

Restaurant Managers Required In GermanyIelts/ German Not Mandatory in Germanyvisa Duration- 12 Months to 3 Yearsfree Medical and Education Facilities for Familyfamily Visagovt Sponsored Visaspouse Can Legally Workselection On First Cum First BasisMajor Responsibilities:-Managed overall restaurant operations to ensure efficient and profitable performance.Supervised, trained, and evaluated restaurant staff.Ensured exceptional customer service and guest satisfaction.Monitored food quality, presentation, and service standards.Managed staff scheduling, attendance, and shift operations.Controlled inventory, purchasing, and stock levels.Oversaw budgeting, cost control, and revenue generation activities.Handled customer complaints and resolved service-related issues professionally.Ensured compliance with food safety, hygiene, and HACCP regulations.Coordinated with kitchen and service teams to maintain smooth operations.Monitored cash handling, billing, and POS transactions.Prepared operational reports and implemented strategies to improve business performance.

We are seeking a Project Manager with 7 to 10 years of experience in managing interior and civil projects. The successful candidate will be responsible for overseeing project execution, ensuring timelines and quality standards are met.Key Responsibilities:- Project Planning: Develop comprehensive project plans that outline timelines, resource allocation, and budget considerations to guide project execution effectively.- Team Management: Lead a diverse team, including architects, engineers, and contractors, to ensure collaboration, efficiency, and alignment with project goals.- Client Communication: Serve as the main point of contact for clients, providing updates and addressing concerns to foster strong relationships and ensure client satisfaction.- Quality Control: Implement quality control measures throughout all project phases to ensure compliance with specifications, regulations, and safety standards.- Risk Management: Identify potential risks that could impact project timelines or quality and develop strategies to mitigate these risks effectively.Required Skills and Expectations:The ideal candidate should possess a graduate degree and have a strong background in interior and civil project management. Excellent leadership and communication skills are essential for effective team collaboration and client interaction. Candidates should have a proven ability to manage multiple projects simultaneously while maintaining attention to detail. Proficiency in project management software and a deep understanding of construction processes are also expected.

We are looking for an experienced and results-driven Project Manager to lead the successful planning, execution, and delivery of healthcare software consulting projects. The ideal candidate will have strong project management skills, experience working with software development teams, and a good understanding of healthcare technology and client requirements.The Project Manager will act as the primary point of contact between clients, internal teams, and stakeholders, ensuring projects are delivered on time, within scope, and according to quality standards.Key ResponsibilitiesPlan, manage, and deliver healthcare software projects from initiation through implementation and closure.Define project scope, objectives, timelines, milestones, deliverables, and resource requirements.Coordinate with software developers, business analysts, QA teams, UI/UX designers, healthcare consultants, and other stakeholders.Serve as the primary point of contact for clients and provide regular project updates.Gather, clarify, and document client requirements and translate them into actionable project plans.Monitor project progress, budgets, risks, dependencies, and resource allocation.Identify potential project issues and risks and develop appropriate mitigation plans.Conduct regular project meetings, status reviews, sprint planning, and stakeholder presentations.Manage change requests and ensure appropriate impact assessment and approvals.Ensure software deliverables meet agreed quality, security, compliance, and client requirements.Coordinate testing, user acceptance testing (UAT), deployment, implementation, and post-launch support.Maintain project documentation, reports, dashboards, and project management records.Ensure effective communication among clients, technical teams, and business stakeholders.Support continuous improvement of project management processes and delivery methodologies.Required Qualifications & SkillsBachelor's degree in Computer Science, Information Technology, Business Administration, Healthcare Management, or a related field.5-8 years of experience in project management, preferably within software consulting, healthcare IT, or SaaS.Strong knowledge of software development life cycles (SDLC) and Agile/Scrum methodologies.Experience managing multiple projects and cross-functional teams.Excellent client management, communication, presentation, and leadership skills.Strong analytical, organizational, problem-solving, and decision-making abilities.Experience with project management tools such as Jira, Azure DevOps, Asana, Monday.com, or similar platforms.Ability to manage project scope, timelines, budgets, risks, and stakeholder expectations.Preferred Healthcare/Technical ExperienceExperience with healthcare applications, EHR/EMR, practice management, medical billing, telehealth, healthcare analytics, or related systems.Familiarity with healthcare data standards and technologies such as HL7, FHIR, APIs, and interoperability.Awareness of healthcare privacy, security, and compliance requirements such as HIPAA and applicable local regulations.PMP, PRINCE2, CSM, or similar project management certification is a plus.Success in This RoleThe successful candidate will ensure that projects are delivered efficiently, clients remain well-informed and satisfied, and software solutions meet agreed business, technical, quality, and healthcare requirements.

Join our team as an Airport Terminal Services Agent in Gurgaon, India. This role is perfect for individuals looking to start their career in aviation while providing excellent customer service at the airport. nnAs an Airport Terminal Services Agent, you will be responsible for various duties that ensure passengers have a smooth travel experience. Your key responsibilities will include:nn- Check-In Assistance: You will guide passengers through the check-in process, helping them with luggage handling and issuing boarding passes.n n- Customer Support: Provide information about flight schedules, gate changes, and other travel inquiries, ensuring travelers feel informed and supported.nn- Boarding Management: Assist in boarding procedures by checking boarding passes and making sure that passengers are boarding safely and efficiently.nn- Handling Unforeseen Issues: Address any issues or disruptions that may arise, such as flight delays or cancellations, while maintaining a calm and professional demeanor.nnTo succeed in this role, you should have strong communication skills and a friendly attitude toward customers. Attention to detail is crucial for handling various passenger needs and ensuring compliance with airline policies. Being able to work in a fast-paced environment and remain calm under pressure is essential. A completion of the 12th grade is required. We welcome candidates with 0 to 2 years of experience, making this an ideal entry-level opportunity in the airport services industry.

We are looking for an enthusiastic Airport Passenger Service Associate based in Kota, India. This full-time position is ideal for individuals who are eager to embark on a rewarding career in the aviation industry, whether you have no experience or up to five years.nnKey responsibilities include assisting passengers with check-in and boarding processes. You will ensure that all passengers receive prompt and courteous service, guiding them to their gates and answering their inquiries. You will also manage luggage handling and provide information about flight status, ensuring a smooth travel experience. nnAdditionally, you will be responsible for maintaining a clean and organized work area while adhering to safety and security protocols. Teamwork is essential, and you will collaborate with colleagues and airport staff to ensure efficient operations. nnTo be successful in this role, a minimum education requirement is completing the 12th grade. Candidates should have good communication skills and a friendly demeanor to engage effectively with passengers. Being detail-oriented and organized is also important for managing passenger needs and operational tasks efficiently. Candidates should be adaptable and ready to work in a fast-paced environment while demonstrating a commitment to customer satisfaction and safety. A positive attitude and willingness to learn are key qualities that will help you thrive in this position.

Join our team as an Airport Passenger Service Associate in Udaipur, India. This full-time position is ideal for individuals with 0-5 years of experience who have completed their 12th grade. nnKey Responsibilities:nn- Customer Assistance: Interact with passengers at the airport, providing them with information and support regarding flight details, boarding procedures, and terminal facilities. This ensures they have a smooth experience from arrival to departure.nn- Check-in Process: Facilitate the check-in process by verifying passenger documentation and issuing boarding passes, helping to streamline the flow of travelers through the airport.nn- Baggage Handling: Assist passengers with their baggage, including informing them about baggage policies and addressing any issues that may arise during handling.nn- Lost and Found Services: Aid passengers in locating lost items or reporting missing baggage. This will involve completing necessary documentation and following up to ensure the issue is resolved.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills to effectively interact with diverse passengers. Attention to detail is essential for accurately handling check-in procedures and baggage claims. A friendly demeanor and a customer-focused attitude are important, as the role requires providing excellent service in a fast-paced environment. nnAdditionally, candidates must be adaptable and able to handle varying situations that can occur in an airport setting, working collaboratively with colleagues and other airport staff to ensure an efficient passenger experience.

We are seeking a dedicated Airport Manager to oversee operations at our airport in Ajmer, India. The ideal candidate will ensure smooth daily functioning and safety compliance while providing excellent service to passengers and airport staff. This is a full-time position suitable for individuals with up to 5 years of experience and a completed 12th-grade education.nnKey Responsibilities:nn1. Operational Oversight: Manage daily airport operations, ensuring that all functions run smoothly and efficiently. This includes coordinating with various departments, such as security, maintenance, and customer service.nn2. Safety Compliance: Ensure that all safety regulations and protocols are strictly followed. This includes monitoring procedures during flights, managing emergency situations, and conducting regular safety audits.nn3. Team Management: Supervise and lead airport staff, including training new employees, scheduling work shifts, and evaluating performance to maintain high service standards.nn4. Customer Service: Address passenger queries and concerns promptly and effectively, ensuring a positive experience for all travelers at the airport.nn5. Reporting: Prepare and present regular reports on airport activities, incidents, and performance metrics to senior management.nnRequired Skills and Expectations:nnCandidates should possess strong leadership and communication skills, along with the ability to work in a fast-paced environment. Attention to detail is crucial, as well as a commitment to safety and customer satisfaction. Proficiency in conflict resolution and problem-solving will be essential to handle any operational challenges effectively.

A Cabin Crew member is responsible for ensuring the safety, security, comfort, and satisfaction of passengers throughout the flight. The role involves conducting safety demonstrations, assisting passengers during boarding and disembarkation, providing excellent customer service, serving meals and beverages, responding to medical or emergency situations, and ensuring compliance with aviation safety regulations.Cabin Crew members represent the airline's brand and are expected to maintain high standards of professionalism, grooming, communication, and hospitality.Key Responsibilities1. Passenger SafetyConduct pre-flight safety inspections of the aircraft cabin.Check emergency equipment before every flight.Ensure safety equipment is functional and accessible.Verify emergency exits remain unobstructed.Demonstrate safety procedures before takeoff.Ensure passengers comply with safety regulations.Monitor cabin security throughout the flight.Handle emergency situations calmly and efficiently.Administer first aid when required.Coordinate emergency evacuation if necessary.2. Passenger ServiceWelcome passengers professionally.Assist passengers during boarding.Help passengers locate assigned seats.Assist with cabin baggage storage.Provide assistance to elderly passengers, children, and passengers with disabilities.Offer special assistance to pregnant passengers.Resolve passenger concerns courteously.Maintain a positive travel experience.3. Food & Beverage ServicePrepare meal carts.Serve meals and refreshments.Offer beverages according to airline service standards.Handle special meal requests.Monitor passenger dietary requirements.Maintain food hygiene standards.Collect used trays after meal service.Manage onboard inventory.4. Cabin ManagementEnsure cabin cleanliness.Monitor lavatory cleanliness.Maintain cabin temperature and lighting.Secure cabin before takeoff and landing.Conduct regular cabin checks.Assist passengers during turbulence.Ensure seat belts are fastened when required.5. Emergency ResponsibilitiesRespond to fire emergencies.Handle decompression situations.Manage medical emergencies.Perform CPR if trained.Use emergency equipment correctly.Guide passengers during emergency landings.Manage security threats.Coordinate with cockpit crew during emergencies.6. DocumentationComplete flight reports.Record onboard incidents.Prepare inventory reports.Report passenger complaints.Submit lost-and-found reports.Record medical incidents.Maintain accurate service records.7. Customer CareHandle customer complaints professionally.Resolve service issues promptly.Provide information regarding flight schedules.Assist with missed connections.Offer special attention to VIP passengers.Support nervous or anxious passengers.Maintain excellent customer satisfaction.8. TeamworkCoordinate with pilots.Work closely with fellow cabin crew.Assist ground staff during boarding.Coordinate with catering teams.Support maintenance staff when necessary.Participate in crew briefings and debriefings.Daily DutiesBefore FlightAttend pre-flight briefing.Review flight information.Check weather updates.Verify passenger information.Inspect safety equipment.Prepare cabin.Check catering supplies.Ensure emergency equipment is operational.During BoardingWelcome passengers.Verify seating.Assist with luggage.Help special-needs passengers.Conduct safety checks.Ensure cabin readiness.During FlightConduct safety demonstrations.Serve meals and beverages.Respond to passenger requests.Monitor cabin safety.Perform regular cabin inspections.Handle emergencies if required.After LandingAssist passengers during disembarkation.Inspect aircraft cabin.Complete documentation.Report incidents.Secure company equipment.Required QualificationsEducational Qualification10+2 (Higher Secondary) minimum.Diploma or Bachelor's degree preferred.Cabin Crew or Hospitality certification is an advantage.Preferred SkillsTechnical SkillsAviation safety proceduresEmergency responseFirst aid and CPRPassenger handlingCabin equipment operationFood and beverage serviceAviation regulationsDocumentationSoft SkillsExcellent communicationCustomer service orientationTeamworkLeadershipTime managementProblem-solvingDecision-makingPatienceAdaptabilityProfessional appearancePositive attitudeStress managementConflict resolutionCultural awarenessPhysical RequirementsGood overall health and physical fitness.Ability to stand and walk for extended periods.Ability to lift and store cabin baggage.Good vision (corrected vision acceptable as per airline policy).Ability to swim (required by many airlines).No visible tattoos or piercings where prohibited by airline policy.Professional grooming standards.Working ConditionsRotational shifts.Domestic and international flights.Night duties.Weekend and holiday work.Long flying hours.Jet lag and changing time zones.Frequent travel.Equipment UsedSafety and emergency equipmentPublic address (PA) systemInterphoneMeal cartsFirst aid kitsFire extinguishersAutomated External Defibrillator (AED)Emergency slides and life jacketsKey Performance Indicators (KPIs)Passenger satisfaction scoresSafety complianceOn-time cabin readinessService qualityComplaint resolutionEmergency preparednessGrooming and professionalismTeam performanceAccuracy of flight documentationCareer ProgressionCabin Crew / Flight AttendantSenior Cabin CrewLead Cabin CrewCabin SupervisorPurser / Cabin ManagerIn-Flight Service ManagerCabin Crew TrainerQuality & Safety AuditorBase ManagerCabin Services ManagerSalary (India - Approximate)Fresher: 25,000-45,000 per monthExperienced (2-5 years): 45,000-80,000 per monthSenior Cabin Crew: 80,000-1,50,000+ per monthInternational airlines may offer significantly higher compensation, along with layover allowances and travel benefits.

We are seeking dedicated and enthusiastic individuals to join our team as Ground Staff. This position is based in Kannur and is open to candidates with 0 to 6 years of experience. A minimum education of 10th grade is required.Key Responsibilities:- Passenger Handling: Assist passengers with check-in, boarding, and luggage handling to ensure a smooth travel experience.- Customer Service: Provide information about flights, schedules, and airport facilities, addressing any passenger inquiries or issues professionally.- Baggage Management: Monitor the loading and unloading of baggage to ensure safety and accuracy, minimizing any potential loss or damage.- Safety and Security Checks: Conduct necessary safety checks and ensure that all security protocols are followed in the airport environment.- Coordination with Airlines: Collaborate with airline staff and other ground employees to ensure timely and efficient flight operations.Required skills and expectations include:- Good Communication: Strong verbal communication skills are essential to interact effectively with passengers and team members.- Team Player: Must work well in a team environment, supporting colleagues to achieve shared goals.- Attention to Detail: Ability to pay close attention to details, ensuring all procedures are followed accurately.- Customer-Focused Attitude: A passion for providing excellent customer service and maintaining a positive atmosphere is crucial.- Flexible Schedule: Candidates should be willing to work various shifts, including weekends and holidays, as required in the airport environment.

We are looking for enthusiastic individuals to join our team as Ground Staff in Chennai. This full-time position is suitable for candidates with experience ranging from freshers to those with up to six years of experience. A minimum education of 10th pass is required.Key Responsibilities:- Customer Service: Assist passengers at the airport with check-in, baggage handling, and boarding procedures to ensure a smooth travel experience.- Baggage Handling: Manage the loading and unloading of luggage from aircraft, ensuring items are handled carefully and safely.- Ground Operations Support: Collaborate with team members to facilitate efficient ground operations, including aircraft preparation and turnaround.- Safety and Compliance: Adhere to all safety regulations and procedures to maintain a secure environment for passengers and staff.- Information Assistance: Provide passengers with information about flight schedules, gate changes, and airport services to enhance their travel experience.Required Skills and Expectations:Candidates should possess excellent communication skills to interact effectively with passengers and team members. A strong sense of responsibility is important for ensuring safety and efficiency in operations. The ability to work in a fast-paced environment is essential, as is teamwork to meet the demands of the job. Candidates should be flexible with working hours, as this role may require shifts, including early mornings, late nights, or weekends. We welcome individuals who are proactive, customer-oriented, and ready to contribute positively to our team.

Join a dynamic team as an Airport Terminal Services Agent in Jankipuram Extension, Lucknow, where you'll play a vital role in ensuring a smooth travel experience for passengers. This position is ideal for enthusiastic individuals looking to start their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: Greet and assist passengers with check-in procedures, guiding them through the airport process to enhance their travel experience.nn2. Check-In Services: Manage the check-in operations, ensuring that all passengers are processed efficiently and correctly, addressing any issues that may arise.nn3. Information Provider: Offer accurate information regarding flight schedules, baggage policies, and airport facilities while maintaining a friendly and professional demeanor.nn4. Problem Solving: Address passenger inquiries and resolve any challenges they face with their travel plans, providing timely solutions to ensure customer satisfaction.nnRequired Skills and Expectations:nnCandidates should have a minimum education of 12th grade and be comfortable working in a fast-paced environment. Strong communication and interpersonal skills are essential, as you will interact with a diverse range of passengers. Attention to detail is crucial for processing check-ins accurately, and a positive attitude is expected to create a welcoming atmosphere for travelers. Flexibility in working hours is necessary, as the airport operates round-the-clock, requiring shifts on weekends and holidays.

As an Airport Terminal Services Agent in Gorakhpur, India, you will be responsible for ensuring a smooth and pleasant experience for travelers at the airport. This role is ideal for individuals looking to begin their career in the aviation industry.nnKey Responsibilities:nn1. Passenger Assistance: You will help passengers with check-ins, boarding processes, and baggage inquiries, ensuring they receive prompt and courteous support.n n2. Information Provision: You will provide accurate information about flight schedules, services, and airport facilities, helping passengers navigate the terminal efficiently.n n3. Safety Compliance: You will ensure that all safety protocols and regulations are followed, maintaining a secure environment for travelers and staff.n n4. Problem Resolution: You will address any issues or concerns that arise during passenger interactions, working to resolve problems quickly and effectively.nnRequired Skills and Expectations:nnCandidates should possess strong communication skills, enabling them to engage with diverse groups of travelers. A friendly demeanor and the ability to work in a fast-paced environment are essential, as is the capacity to remain calm under pressure. Attention to detail is crucial for ensuring that all processes run smoothly. A minimum of a 12th-grade education is required, but no prior experience is necessary, making this an entry-level position suitable for recent graduates.

Become an Airport Terminal Services Agent and join a dynamic team responsible for ensuring smooth operations at Patna airport. This role is suitable for candidates with 0 to 2 years of experience and requires a minimum education of 12th grade.nnKey Responsibilities:nn1. Customer Service: Provide friendly and efficient service to passengers at check-in, boarding, and other terminal areas, ensuring a positive travel experience.n n2. Check-in Assistance: Help passengers with the check-in process, including baggage handling, verifying travel documents, and issuing boarding passes.nn3. Information Provision: Offer accurate flight information and guidance to passengers throughout the terminal, ensuring they are informed about schedules and gate changes.nn4. Problem Resolution: Assist in resolving any issues that passengers may encounter, such as missed connections or baggage inquiries, while maintaining a calm and professional demeanor.nnRequired Skills and Expectations:nnCandidates should have strong communication skills to interact effectively with passengers from diverse backgrounds. A good understanding of airport processes and regulations will be beneficial. Attention to detail is essential for accurately managing passenger information and ensuring a smooth flow of operations. The ideal candidate should be able to work well in a fast-paced environment and be committed to providing excellent service. Flexibility to work various shifts is also important to meet the operational needs of the airport.

We are looking for an experienced Restaurant Supervisor to join our team in Canada. The role involves managing daily operations and ensuring excellent customer service.Key Responsibilities:- Overseeing Restaurant Operations: Manage the day-to-day operations to ensure everything runs smoothly, from opening to closing.- Staff Management: Train, supervise, and schedule staff to guarantee that all employees stay motivated and efficiently fulfill their roles.- Customer Service Excellence: Ensure high standards of customer service are met by addressing any customer complaints and responding to their needs promptly.- Inventory Management: Monitor inventory levels and place orders when necessary to ensure that supplies are maintained and waste is minimized.- Financial Oversight: Assist in budgeting and financial planning by tracking expenses and sales to keep operations profitable.- Maintaining Cleanliness Standards: Ensure that the kitchen, dining area, and restrooms are kept clean and compliant with health and safety regulations.Required Skills and Expectations:Candidates should have 4 to 10 years of experience in a supervisory role within the restaurant industry. Strong leadership and interpersonal skills are essential for managing a diverse team. Candidates should be organized, detail-oriented, and able to handle multiple tasks simultaneously. Good communication skills are critical for interacting with both staff and customers. A deep understanding of health regulations and food safety is expected to maintain a safe environment for guests and employees alike.

Designation -Super Market HelperQualification -10th ,12th or Any DegreeExperience - 0 - 5 yearsVisa - Employment VisaRequired Candidate profileMandatory DocumentsPassport Size Photo-2document photocopyPerks and benefitsFree Transport , Accommodation & Medical Insurance

Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.

The Import Documentation Executive will play a crucial role in managing and processing import documentation efficiently. The ideal candidate will have 4-5 years of relevant experience and possess in-depth knowledge of customs regulations and import procedures.Key Responsibilities:- Prepare Import Documents: Compile and organize necessary documents, such as invoices, packing lists, and certificates of origin, ensuring they meet all legal and compliance requirements.- Coordinate with Customs Authorities: Liaise with customs officials to facilitate the clearance of goods, addressing any inquiries or issues that may arise during the import process.- Track Shipments: Monitor the status of shipments and communicate updates to relevant stakeholders, ensuring timely arrival and delivery of goods.- Maintain Records: Keep comprehensive records of all import transactions, ensuring precise and organized documentation for future reference and audits.- Assist in Compliance Audits: Support internal and external audits by providing necessary documentation and explanations regarding import processes and compliance standards.Required Skills and Expectations:Candidates should possess strong knowledge of import regulations and documentation processes. Attention to detail is critical, along with excellent organizational and time management skills. Effective communication is essential, as the role requires interaction with various stakeholders, including customs officials and suppliers. Proficiency in relevant software and tools used for documentation and tracking imports is expected. The candidate must be a proactive problem solver, capable of addressing issues efficiently to ensure smooth import operations.

We are hiring a Technician who will support new CarzSpa franchise openings by handling complete studio setup, including machine installations, lighting setup, equipment testing, and post-installation repair/AMC work.This role is critical in ensuring smooth franchise onboarding and continuous technical support.Key Responsibilities:-1. Studio Setup WorkVisit new franchise location and handle complete technical setup.Install detailing machines (vacuum, extractor, steam, RO, pressure washer).Setup lighting (ceiling lights, task lights, bay lights).Install and configure compressor, water line, drainage, and electric points.Check studio layout and ensure it matches CarzSpa standards.Run test operations for all machines after installation.Provide basic training to franchise staff on machine handling.2. Machine Installation & ConfigurationAssemble, mount, and configure machines according to guidelines.Calibrate equipment for correct pressure, suction, or temperature.Ensure safe wiring and load management for all electrical equipment.3. Machine Repair & AMC WorkAttend breakdown calls from franchise studios.Diagnose machine issues and perform on-site repair.Schedule and complete preventive AMC visits.Replace faulty parts and recommend upgrades when required.Maintain service logs and machine health reports.4. Technical Support & ReportingRequirementsITI / Diploma (Electrical / Mechanical / Electronics).Hands-on experience with machine installation or field service.Basic electrical wiring and load understanding.Comfortable with travel (frequent site visits).

We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- Customer Support: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- Product Knowledge: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- Documentation: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- Team Collaboration: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

Axis Bank - Branch Banking ExecutiveDesignation: Branch Banking Executive / Branch ExecutiveDepartment: Branch BankingEmployment: Full-timeExperience: Freshers and experienced candidates may be considered depending on the opening.Key ResponsibilitiesHandle customers visiting the branch and resolve banking queries.Assist with Savings/Current Account opening, KYC and account maintenance.Support customers with debit cards, cheque books, Internet Banking and Mobile Banking.Explain and promote banking products such as CASA, FD/RD, Credit Cards, Loans and Insurance, depending on the assigned role.Generate leads and acquire new customers through referrals and customer visits.Maintain existing customer relationships.Process customer service requests within prescribed timelines.Maintain proper documentation and follow KYC, compliance and risk-management requirements.Coordinate with branch teams and maintain daily activity/business reports. Typical EligibilityQualification: Graduate in any discipline.Freshers: Can be eligible for certain Axis Bank entry-level programs.Skills: Good communication, customer handling, basic banking knowledge and sales orientation.For Axis Bank's Sales Academy, the current stated criteria include graduation with at least 50%, age 21-28, and for that specific program a driving licence and two-wheeler access.

Join our team as an Airport Supervisor in Jaipur. This role is ideal for individuals who are organized and enjoy working in a dynamic environment, ensuring smooth operations at the airport.nnKey Responsibilities:nn- Oversee daily airport operations: Monitor the functioning of airport services, including customer service, baggage handling, and security to ensure efficiency and safety.n n- Coordinate with various departments: Collaborate with airlines, security, and ground staff to optimize passenger flow and resolve any issues that arise.n n- Train and manage staff: Provide guidance and training to team members to maintain high standards of service and compliance with regulations.n n- Ensure safety and security: Implement safety protocols and procedures, ensuring that all operations adhere to local and international standards.nn- Handle passenger inquiries: Address passengers' questions and concerns, providing assistance and information to enhance their travel experience.nnRequired Skills and Expectations:nnCandidates should have at least a 10th-grade education and possess strong communication and interpersonal skills. The ideal applicant should be organized, able to multitask, and work well under pressure. Experience in the airport or customer service industry is a plus but is not mandatory. A commitment to safety, attention to detail, and a proactive approach to problem-solving are essential for success in this position.

We are seeking an Airline Manager to join our team in Nashik, India. This role is suitable for individuals with 0 to 5 years of experience and requires a minimum education level of 10th pass. The position is full-time and will take place in an office environment.nnKey Responsibilities:nn- Operations Management: Oversee daily airline operations, ensuring that flights run smoothly and on schedule. You will coordinate with staff to maintain high operational efficiency.n n- Customer Service Excellence: Assist passengers with their inquiries and needs. You will work to enhance the overall travel experience by providing prompt and effective solutions to customer issues.nn- Team Leadership: Supervise and support staff members, ensuring that they understand procedures and policies. You will foster a positive team environment and lead staff training sessions as required.nn- Compliance and Safety: Ensure that all operations comply with safety regulations and industry standards. You will stay updated on all necessary protocols to ensure passenger and crew safety.nnRequired Skills:nnCandidates should possess strong communication and interpersonal skills, enabling effective interaction with passengers and staff. Good organizational skills are essential for managing multiple tasks efficiently. A proactive attitude and problem-solving abilities will help in addressing challenges that arise in daily operations. A commitment to providing excellent customer service and an understanding of the airline industry will be beneficial in this role.

We are looking for dedicated Airport Staff in Jaipur, India, to assist in ensuring smooth operations at the airport. This position is suitable for individuals with varying levels of experience, making it a great opportunity for both newcomers and those with prior experience.Key Responsibilities:1. Passenger Assistance: Greet and help passengers with check-in and boarding processes, ensuring a pleasant travel experience.2. Baggage Handling: Safely manage the loading and unloading of luggage, checking for damages and ensuring timely delivery to passengers.3. Information Provision: Provide accurate information regarding flight schedules, gate changes, and airport services to enhance passenger experience.4. Security Checks: Assist in maintaining airport security by conducting routine checks and ensuring compliance with safety regulations.5. Coordination with Team: Work closely with other staff members, including security and ground crew, to ensure efficient airport operations.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education. We prefer individuals with good communication skills in English and Hindi to assist a diverse range of passengers. A positive attitude, strong teamwork skills, and the ability to handle stressful situations are essential. Candidates should be organized and detail-oriented, enabling them to perform tasks accurately in a fast-paced environment. Flexibility in working hours is necessary, as airport operations run around the clock.

SHARE YOUR RESUME 8282965559nAs an Airline Customer Service Representative in Bhadrak, India, you will play a vital role in assisting passengers with their travel needs. You will provide support and help ensure a smooth and pleasant experience for customers.nnKey Responsibilities:nn- Help Passengers: You will assist passengers with their inquiries, including flight schedules, ticket bookings, and luggage issues, ensuring they receive accurate and timely information.n n- Handle Complaints: Address any customer complaints or concerns professionally and efficiently, working to resolve issues to enhance customer satisfaction.nn- Verify Travel Documents: Ensure that all required travel documents, such as identification and tickets, are correct before the boarding process.nn- Use Computer Systems: Operate computer systems to manage bookings, check-in procedures, and update passenger information as needed.nnRequired Skills and Expectations:nnCandidates should have completed at least their 10th grade education and have a strong desire to learn. Good communication skills in English and the local language are essential to interact effectively with passengers. A friendly and approachable attitude is crucial, along with the ability to handle stressful situations calmly. Basic computer skills are necessary for using airline systems efficiently. Lastly, a willingness to work from the office in a full-time capacity is required for this role.

SHARE YOUR RESUME 9007706142We are looking for an Airline Customer Service Executive in Pashchim Champaran, India. This entry-level full-time position is ideal for those eager to start their career in the airline industry, focusing on providing excellent customer support.Key Responsibilities:1. Customer Assistance: Answer customer inquiries related to flight schedules, booking processes, and ticket information, ensuring clear and accurate communication to enhance customer satisfaction.2. Complaint Resolution: Address customer complaints or issues promptly and professionally, aiming to resolve concerns effectively while maintaining a positive relationship.3. Booking Management: Assist customers with booking flight tickets, modifying reservations, and issuing boarding passes. Ensure that all information is processed accurately and efficiently.4. Flight Information Updates: Keep customers informed about any changes to flight times, delays, or cancellations, and provide alternatives as necessary to minimize inconvenience.5. Collaboration with Team: Work closely with other team members and departments to ensure seamless customer service and efficient communication throughout the organization.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A strong customer service mindset and the ability to remain calm under pressure are essential. Attention to detail is crucial for handling bookings and resolving issues accurately. Basic computer skills are expected to manage different software related to customer service and bookings. Additionally, candidates should be team-oriented and willing to learn in a fast-paced environment.

As a Ground Staff Supervisor in Darjeeling, India, you will oversee the daily activities of the ground staff to ensure smooth operations at the airport or similar facilities. This role is ideal for individuals who are detail-oriented and enjoy working in a dynamic environment.Key Responsibilities:1. Supervising Staff: Manage a team of ground staff by providing guidance and support to ensure they complete their tasks efficiently and safely.2. Coordinating Operations: Oversee the daily operations at the ground level, including check-in procedures, baggage handling, and passenger services, ensuring everything runs smoothly and on time.3. Training Employees: Assist in training new staff members on standard operating procedures and customer service expectations to maintain a high level of service.4. Problem Solving: Address and resolve any issues that arise during operations, whether related to staff, passengers, or equipment, ensuring quick and effective solutions.5. Maintaining Safety Standards: Ensure all safety protocols and regulations are followed to provide a secure environment for both staff and passengers.Required Skills and Expectations:Candidates should have a minimum education of 10th pass and be comfortable working in a team environment. Strong communication skills are essential for effective interaction with staff and passengers. Candidates should be able to adapt quickly to changing situations and possess good leadership abilities to manage and motivate their team. A keen eye for detail and a commitment to safety and efficiency are crucial for success in this role.