Customer Relationship Manager Job Vacancies in Chengalpattu

Walk-In Interview for Back Office Executive!! DetailsGender: Male / Female.Qualification: Any Graduate.Experience: 0 to 5 year.Salary: 18,000/- to 40,000/- On Roll Job.No. of Positions: 15 openings.Interested Candidates can send their resume at WhatsApp or Contact: 9176618894

Job Openings for 30 Business development manager Jobs with minimum 1 Year Experience in Ariyalur,Chengalpattu Chennai,Chennai,Coimbatore,Cuddalore having Educational qualification of : Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Corporate Sales,Business Development,Lead Generation,Client Relationship Management,Marketing Management,Bdm etc.

Roles and Responsibilities for the CRMo To be responsible for customer queries, feedback and complaints across various channel including phone calls, emails, websites, etc.,o To make outbound calls to follow up on customer inquiries and provide support.o To provide prompt, efficient and satisfactory responses to customer enquiries.o To establish and maintain positive customer relationship.o To assist in resolving product or service-related concerns and escalations.o To engage proactively with new customers, providing clear explanations of services and products to ensure a smooth onboarding experience.o To maintain the precise records of customer interactions and transactions.Job Requirementso Possess excellent communication skillso Demonstrate the ability to handle customer inquiries and complaints with patience and empathy.o Proficient in multitasking and problem solving.o Proactive in approaching the new customers.o Prior experience in customer service is advantageous.o Support successful customer retention.o A bachelor degree from a reputed institutiono Customer centric attitude to handle challenging client situations.

Responsibilities: - Handle incoming customer queries and issues via phone calls or online channels.- Make outbound calls to follow up on customer inquiries and provide support.- Ensure a positive customer experience by addressing concerns promptly and professionally.- Assist in resolving product or service-related concerns and escalations.- Proactively engage with new customers, explaining services and products to facilitate aseamless onboarding process.- Maintain accurate records of customer interactions and transactions.Requirements:- Excellent communication skills.- Ability to handle customer inquiries and complaints with patience and empathy.- Strong multitasking and problem-solving skills.- Proactive approach to connecting with new customers.- Previous experience in customer service is an advantage.