Array ( [0] => customer-relationship-manager [1] => kk-nagar-chennai ) Customer Relationship Manager Fresher Jobs in KK Nagar | Latest Vacancies
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Customer Relationship Manager Fresher Jobs in KK Nagar

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Customer Relationship Manager (Full Time)

KNV Capital Services Pvt Ltd

Service Desk Communication Advisor
Roles and Responsibilities for the CRMo To be responsible for customer queries, feedback and complaints across various channel including phone calls, emails, websites, etc.,o To make outbound calls to follow up on customer inquiries and provide support.o To provide prompt, efficient and satisfactory responses to customer enquiries.o To establish and maintain positive customer relationship.o To assist in resolving product or service-related concerns and escalations.o To engage proactively with new customers, providing clear explanations of services and products to ensure a smooth onboarding experience.o To maintain the precise records of customer interactions and transactions.Job Requirementso Possess excellent communication skillso Demonstrate the ability to handle customer inquiries and complaints with patience and empathy.o Proficient in multitasking and problem solving.o Proactive in approaching the new customers.o Prior experience in customer service is advantageous.o Support successful customer retention.o A bachelor degree from a reputed institutiono Customer centric attitude to handle challenging client situations.
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Customer Relationship Manager

KNV Capital Services

  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • KK Nagar Chennai
Communication Advisor Problem Solving Negotiation Skills
Responsibilities: - Handle incoming customer queries and issues via phone calls or online channels.- Make outbound calls to follow up on customer inquiries and provide support.- Ensure a positive customer experience by addressing concerns promptly and professionally.- Assist in resolving product or service-related concerns and escalations.- Proactively engage with new customers, explaining services and products to facilitate aseamless onboarding process.- Maintain accurate records of customer interactions and transactions.Requirements:- Excellent communication skills.- Ability to handle customer inquiries and complaints with patience and empathy.- Strong multitasking and problem-solving skills.- Proactive approach to connecting with new customers.- Previous experience in customer service is an advantage.
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