Customer Support Coordinator Jobs

MCARE PRO WALK-IN INTERVIEWS! We're hiring for the following positions: Client CoordinatorInternational Voice Process (Night Shift)Non-Voice Process (Night Shift)Payment Posters ExperiencedNight Shift Cab Facility: Not provided Eligibility:Open to all Any graduate or non-graduate with strong English communication skillsLocation:Porur ChennaiWalk-in Interviews: Monday to Friday, from 8:30 PM onwardsKey Responsibilities:Handle inbound and outbound patient calls regarding appointments, cancellations, and general queriesVerify insurance details and assist with prior authorization processesEnsure strict adherence to HIPAA guidelines and maintain patient confidentialityProvide clear instructions for medical procedures and confirm scheduled appointmentsAccurately document call details and update patient records in the billing systemCollaborate with internal teams to resolve billing discrepancies and support claim processingShift Timings:Night Shift: 8:30 PM to 5:30 AM (Saturday Sunday Off!)Candidate Requirements:Excellent verbal communication in English with neutral accent (no mother tongue influence)Willingness to work night shifts consistentlyBasic computer literacy and ability to learn billing softwarePrior experience in medical billing or voice process is a plus, but not mandatoryStrong interpersonal skills and a customer-first attitudeWhy Join Us?Inclusive hiring Freshers and experienced candidates welcomeOpportunity to gain exposure to US healthcare processesSupportive team environment with training providedFixed weekend offs (Saturday & Sunday)Come join a growing team at Mcare Pro and build your career in the international medical billing industry!

A Banquet Sales Coordinator is responsible for supporting the sales and planning of banquet events while ensuring excellent customer service and smooth coordination between clients and hotel/event teams.Key Qualities of a Banquet Sales CoordinatorExcellent communication skills to interact professionally with clients, vendors, and internal departments.Strong organizational skills to manage multiple events, schedules, and documents simultaneously.Customer service orientation with a focus on understanding and meeting client needs.Attention to detail to ensure event orders, contracts, and special requests are accurate.Sales and negotiation skills to promote banquet packages and maximize revenue.Time management to meet deadlines and coordinate event timelines efficiently.Problem-solving ability to handle last-minute changes or unexpected issues.Teamwork and collaboration to work effectively with food and beverage, kitchen, housekeeping, and operations teams.

The Customer Coordinator is responsible for providing excellent customer service, handling enquiries, processing orders, coordinating with the operations team, and ensuring a smooth customer experience from order placement to delivery.

We are looking for a motivated Sales Coordinator to join our team in Mahilpur Hoshiarpur. This position is suitable for candidates with 0 to 6 years of experience, and a minimum education level of 10th pass is required. Key Responsibilities:- **Assist Sales Team:** Support the sales team by managing schedules, preparing necessary documents, and coordinating meetings with clients. This ensures a smooth workflow and enhances team productivity.- **Maintain Records:** Keep detailed records of sales activities, customer interactions, and inventory levels. Accurate record-keeping is crucial for tracking sales performance and inventory management.- **Customer Communication:** Communicate with customers via phone and email to address inquiries, provide quotes, and resolve issues. Building strong customer relationships is key to driving sales success.- **Sales Reporting:** Prepare sales reports and present them to management. Regular reporting helps in assessing sales strategies and identifying areas for improvement.- **Coordinate Orders:** Manage order processing and liaise with other departments to ensure timely delivery of products. Effective coordination minimizes delays and enhances customer satisfaction.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written, and possess strong organizational abilities. Attention to detail is important when handling records and reports. The candidate should be a team player with a proactive attitude, willing to learn and grow within the role. Proficiency in basic computer applications will be an added advantage.

Hiring Support Executive (Fresher) for a day-shift role. Responsibilities include handling calls, chats, and emails, solving customer issues, updating records, and guiding users to the company

We are looking for a motivated Sales Coordinator to support our sales team in Aerocity, Mohali. This entry-level role requires a graduate with a passion for sales and excellent organizational skills.Key Responsibilities:- **Assist Sales Team**: Provide administrative support by managing schedules, preparing sales reports, and coordinating meetings to ensure smooth operations.- **Customer Interaction**: Communicate with clients to answer inquiries, provide product information, and resolve any issues, ensuring a positive customer experience.- **Sales Data Management**: Maintain and update sales databases with accurate information, tracking leads and sales progress to aid in decision-making.- **Collaboration**: Work closely with marketing and other departments to prepare promotional materials and align strategies for sales initiatives.- **Order Processing**: Handle order entry and follow up on order status, ensuring timely delivery and customer satisfaction.Required Skills and Expectations:The ideal candidate should have strong communication skills and be able to work well in a team. Attention to detail is essential, as is the ability to prioritize tasks and meet deadlines. Proficiency in Microsoft Office applications is required, and familiarity with CRM software is an advantage. A proactive attitude and willingness to learn are important, as you will be supporting various sales activities while building your skills in a dynamic environment.

We are looking for a Sales Coordinator to support our sales team in managing customer relationships and ensuring smooth sales operations. The ideal candidate should be highly organized, detail-oriented, and eager to learn.**Key Responsibilities:**- **Assist in Sales Administration:** You will help organize sales documents, maintain records, and prepare reports to support the sales teams activities.- **Communication with Clients:** You will be the main point of contact for clients, responding to inquiries and providing necessary information about our products or services.- **Coordinate Sales Activities:** You will schedule meetings, assist in organizing sales events, and ensure all activities run smoothly.- **Process Orders:** You will handle order processing, ensuring that all customer orders are accurately recorded and delivered on time.- **Support Sales Team:** You will provide administrative support to the sales team which includes preparing presentation materials and tracking sales performance metrics.**Required Skills and Expectations:**A successful candidate will have strong communication and interpersonal skills to interact effectively with clients and team members. Basic knowledge of MS Office, especially Excel and Word, is essential for handling reports and documentation. You should be detail-oriented, capable of multitasking, and able to work under pressure to meet deadlines. We are looking for someone who is eager to learn, possesses a positive attitude, and has a willingness to contribute to the teams success. A 12th-grade education is required, and prior sales experience is a plus but not mandatory.

We are looking for a motivated Sales Coordinator to join our team in Coimbatore. This entry-level role is perfect for individuals with 0 to 2 years of experience looking to start their career in sales.As a Sales Coordinator, you will support the sales team in achieving their targets and ensuring smooth operations. Your responsibilities will include managing sales orders, which involves processing and tracking orders accurately. You will also assist with preparing sales reports, providing valuable insights into performance. Communicating with clients is vital, as you will be responsible for addressing inquiries and following up on leads. Coordination with internal teams will also be required to ensure timely delivery of products and services.To succeed in this role, you should have strong organizational skills and the ability to manage multiple tasks effectively. Good communication and interpersonal skills are essential for interacting with clients and colleagues. Additionally, a basic understanding of sales processes will be beneficial, although it is not a strict requirement. Being detail-oriented will help you ensure accuracy in order management and reporting.We expect you to be proactive and willing to learn, as this is an opportunity to grow within the sales field. If you are passionate about sales and eager to contribute to a team, we encourage you to apply.

As an Airport Cargo Loader in Gorakhpur, India, you will play a vital role in ensuring that cargo is loaded and unloaded from aircraft efficiently and safely. This full-time position is ideal for those looking to start their careers in the aviation industry.Key Responsibilities:1. **Cargo Handling**: You will be responsible for loading and unloading cargo from aircraft. This includes checking the cargo for damage and ensuring it is secure before flight.2. **Weight Management**: It is important to understand the weight limits for each aircraft. You will help weigh the cargo and distribute it evenly to maintain the balance of the aircraft.3. **Safety Compliance**: You must follow safety protocols at all times. This includes wearing appropriate safety gear and being aware of your surroundings to prevent accidents.4. **Documentation**: Accurately completing and maintaining cargo documentation is crucial. You will handle shipping records and ensure all paperwork is in order to avoid delays.5. **Team Collaboration**: You will work closely with other team members to ensure timely cargo operations. Good communication and teamwork skills will help facilitate a smooth workflow.Required Skills and Expectations:Candidates should have completed at least the 10th grade. Experience is not necessary, but a willingness to learn is essential. You must be physically fit to lift heavy items and work in varying weather conditions. Attention to detail, punctuality, and a commitment to safety are critical for success in this role.

As a Project Coordinator, you will play a crucial role in ensuring that projects run smoothly and efficiently. Your responsibilities will include:- **Project Planning and Scheduling**: You will assist in defining project timelines and milestones, ensuring that all tasks are scheduled to meet deadlines.- **Communication Management**: You will be the primary point of contact between team members and stakeholders, facilitating clear and effective communication to keep everyone informed.- **Resource Allocation**: You will help identify and allocate the necessary resources for project tasks, ensuring that team members have what they need to succeed.- **Progress Monitoring**: You will track the progress of projects, identifying any delays or issues and reporting them to project managers to facilitate timely solutions.- **Documentation Management**: You will maintain all project documentation, including meeting notes, reports, and schedules, ensuring that everything is organized and easily accessible.To succeed in this role, you should have the following skills and expectations:- **Strong Organizational Skills**: You need to be highly organized to manage multiple projects and deadlines effectively.- **Excellent Communication Skills**: Being able to communicate clearly, both verbally and in writing, is essential for coordination among team members and stakeholders.- **Problem-Solving Abilities**: You should be proactive in identifying potential issues and finding solutions to overcome challenges that arise during projects.- **Proficiency in Project Management Software**: Familiarity with tools like MS Project, Trello, or Asana will be beneficial for managing project tasks and timelines.- **Team Player Attitude**: You should be willing to collaborate with others and contribute positively to the team environment. This position is located in Chennai, and candidates should have 3 to 6 years of relevant experience.

As a Back Office Coordinator in Jaipur, you will play a vital role in ensuring the smooth functioning of our operations. In this position, you will primarily assist with administrative tasks and support the team in achieving their goals.**Key Responsibilities:**- **Data Management:** Maintain and organize important company documents and databases, ensuring easy access and accuracy.- **Communication Coordination:** Liaise between different departments and external partners, facilitating clear and effective communication to meet project deadlines.- **Inventory Tracking:** Monitor office supplies and equipment, making sure that stock levels are adequate and ordering items as needed to prevent disruptions.- **Scheduling:** Assist in organizing meetings, appointments, and travel arrangements, ensuring that all logistics are handled smoothly.- **Reporting:** Prepare regular reports on team performance and operations, contributing to data-driven decision-making within the company.**Required Skills and Expectations:**- You should have 1 to 3 years of experience in a similar role, which will provide you with the necessary understanding of back office operations.- Strong organizational and multitasking skills are essential to manage various tasks efficiently and prioritize effectively.- Good verbal and written communication skills are necessary for interaction with team members and external contacts.- Proficiency in Microsoft Office Suite and familiarity with office management systems will help you perform tasks more effectively.- A proactive attitude and problem-solving capabilities are important, as you will need to address challenges that arise during operations.

Good communication skills with experience to handle customer complaint and knowledge of computer will be advantage, good salary package with growth

Create Feasibility in the System taking required details from Sales Team, follow up with feasibility team to understand the outcome report., Create commercial proposal in auto generated CRM with Inputs from Feasibility, take necessary internal approvals, follow up with the customer for order confirmation

Position: Back Office CoordinatorJob Location: Ahmamau, LucknowWorking Days: 6 DaysSalary: Negotiable

ResponsibilitiesCall and guide engineers about our coursesHandle follow-ups and admissionsExplain training details and fee structureCoordinate with trainers and branch teamMaintain engineer records and resolve basic queriesRequirementsGood Hindi communication (Basic English preferred)Basic computer knowledge (MS Excel/Google Sheets)Confident and professional communication

The Banquet Coordinator will manage end-to-end banquet and event operations, ensuring smooth execution and high customer satisfaction for events conducted at the venue.Key Responsibilities:Coordinate and manage banquet events and functions end-to-endInteract with clients to understand event requirements and expectationsCoordinate with vendors, catering, and internal teams for smooth executionEnsure timely setup and execution of events as per the plan.Handle guest queries and ensure high customer satisfactionMonitor event flow and resolve issues on the spotMaintain event schedules, bookings, and coordination recordsRequired Skills & Qualifications:Any Graduate (Hotel Management/Event Management preferred)1-3 years of experience in banquet/event coordinationStrong communication and interpersonal skillsGood coordination and multitasking abilityCustomer-focused with problem-solving approachFemale candidates preferred (Male candidates can also be considered)

Job Title: Client Coordinator - Voice ProcessIndustry: Medical BillingNature of Work: In / Out Bound Calls & SchedulingReports To: Supervisor / ManagerLocation: KL Towers, # 9807, 1st Floor, TNHB, Ayapakkam Main Rd, Ayapakkam, Ch-77Terms: Full TimeRequirements: Night Shift (Mon-Fri)Job Summary: Handle inbound and outbound calls professionally and efficiently, addressing patient queries and concerns regarding appointments, medication, prior authorization, etc. As part of our Scheduling Team, you will be assisting patients in making, altering, and canceling medical appointments, ensuring patients have access to the services and treatments they need.You should be helpful and courteous when answering telephone calls.About the Role: Answer patient calls, field questions, and assist patients in making new medical appointments, follow-up appointments, cancellations, etc. Change or cancel appointments as necessary. Accurately note all patient information according to confidentiality standards and HIPAA requirements. Verifying patients insurance details like eligibility / verify the prior authorization. Answering patients questions regarding basic medical tests and procedures. Providing instructions to patients to ensure that they are prepared for examinations and procedures. Confirming patient appointments. Courteously receiving incoming telephone calls and taking messages as needed. Route calls to the appropriate department or individual.Salary Range: 25K 35K Salary for the right candidate is not a constraintNo of Openings: 4 5 VacanciesAbout us: We are a team of experienced healthcare professionals dedicated to providing highquality, compassionate care to individuals and healthcare providers in the United States.Person Specification: A thorough understanding patient service. Excellent English communication with neutral accent. A good working knowledge of computers and experience in software handling. Good typing skills. Punctuality and regularity towards work. Professional and positive attitude. A strong desire to grow along with the company.Candidate Requirements: Education to degree level or equivalent with 2 years experience in an International Voice Process.