Customer Calling Fresher Jobs in Nashik

Key Responsibilities & DutiesCall Handling: Perform outbound calls to prospective customers or handle inbound customer inquiries following predefined scripts and guidelines.Lead Generation & Sales: Pitch company products/services clearly, handle customer objections, and convert potential leads into qualified sales or appointments.Customer Support: Provide accurate information regarding products, services, pricing, or billing, and resolve customer complaints efficiently.Data Management: Log, update, and maintain detailed, accurate records of every customer interaction and call outcome in the CRM system or spreadsheet trackers.Follow-Up: Conduct timely follow-ups with interested prospects to guide them through the sales or inquiry pipeline.Target Achievement: Consistently meet or exceed daily/weekly/monthly quotas for call volume, talk time, lead generation, or sales targets.Market Feedback: Share recurring customer feedback, concerns, or common objections with supervisors to help refine script quality and sales strategies.

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

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Job Title: Lead Generation and Social Media SpecialistJob Summary:We are looking for a motivated and detail-oriented individual to join our team as a Lead Generation and Social Media Specialist. This role involves generating leads, managing data entry tasks, conducting cold calls, and handling social media accounts to support our business growth.Key Responsibilities:- Lead Generation: Research and identify potential leads through online and offline channels.- Data Entry: Accurately input and maintain lead and client information in our database.- Cold Calling: Reach out to potential clients via phone to introduce our products/services and generate interest.- Social Media Management: Create, schedule, and manage content across social media platforms to engage with our audience and promote our brand.- Reporting: Track and report on lead generation and social media performance metrics.Qualifications:- Strong communication and interpersonal skills.- Experience in lead generation and cold calling.- Proficient in data entry and data management tools.- Familiarity with social media platforms and content creation.- Ability to work independently and meet deadlines.Benefits:- Competitive salary.- Opportunities for growth and career development.- Flexible working hours.

Responsibilities:Prospecting and Lead Generation:Identify and research potential clients in target industries.Generate leads through various channels, including cold calling, email campaigns, and networking events.Client Engagement:Conduct in-depth needs analysis to understand clients' business processes and challenges.Present BPO solutions and services to clients, demonstrating a clear understanding of their requirements.Proposal Development:Collaborate with the solution and delivery teams to create customized proposals that address client needs.Prepare and present compelling proposals, emphasizing the value proposition of our BPO services.Negotiation and Closing:Lead negotiations with clients, addressing concerns and objections to secure successful deals.Close sales and achieve monthly/quarterly revenue targets.Relationship Management:Build and maintain strong, long-lasting client relationships.Serve as the main point of contact for clients, ensuring satisfaction and addressing any issues that may arise.Market Intelligence:Qualifications:Proven experience in BPO sales or a related field.Strong understanding of business processes and outsourcing solutions.Excellent communication and presentation skills.Ability to build and maintain client relationships.Goal-oriented with a track record of meeting or exceeding sales targets.Benefits:Competitive salary with commission structure.

1. Calls and Complaints Support2. Client Handling and CRM3. Customer Handling4. Blended work with mix of calling and back office activity5. Strong proficiency in English/ Hindi in speaking as well as Data entry/Excel

Job Title: Lead Generation and Social Media SpecialistJob Summary:We are looking for a motivated and detail-oriented individual to join our team as a Lead Generation and Social Media Specialist. This role involves generating leads, managing data entry tasks, conducting cold calls, and handling social media accounts to support our business growth.Key Responsibilities:- Lead Generation: Research and identify potential leads through online and offline channels.- Data Entry: Accurately input and maintain lead and client information in our database.- Cold Calling: Reach out to potential clients via phone to introduce our products/services and generate interest.- Social Media Management: Create, schedule, and manage content across social media platforms to engage with our audience and promote our brand.- Reporting: Track and report on lead generation and social media performance metrics.Qualifications:- Strong communication and interpersonal skills.- Experience in lead generation and cold calling.- Proficient in data entry and data management tools.- Familiarity with social media platforms and content creation.- Ability to work independently and meet deadlines.Benefits:- Competitive salary.- Opportunities for growth and career development.- Flexible working hours.

Key ResponsibilitiesGreet and assist visitors, clients, and employees in a courteous and professional manner.Answer, screen, and direct incoming phone calls.Manage the reception area and maintain a clean, organized, and welcoming environment.Handle incoming and outgoing mail, courier services, and deliveries.Schedule appointments, meetings, and conference room bookings.Maintain visitor logs and issue visitor passes as required.Provide administrative support, including data entry, filing, photocopying, and document management.Coordinate with internal departments to facilitate smooth office operations.Respond to general inquiries and provide accurate information to visitors and callers.Ensure compliance with company policies, security procedures, and reception protocols.