CRM Sales Fresher Jobs in Nashik

Key ResponsibilitiesManage customer interactions through calls, emails, WhatsApp, and other communication channels.Maintain and update customer records in the CRM system.Conduct regular follow-ups with prospective and existing customers.Handle customer queries, complaints, and service requests efficiently.Coordinate with sales, marketing, and operations teams for customer support and issue resolution.Monitor customer feedback and identify opportunities to improve customer satisfaction.Generate customer engagement and retention initiatives.Prepare daily, weekly, and monthly CRM reports.Ensure accurate documentation of customer communications and transactions.Support lead management and conversion activities.

1. Calls and Complaints Support2. Client Handling and CRM3. Customer Handling4. Blended work with mix of calling and back office activity5. Strong proficiency in English/ Hindi in speaking as well as Data entry/Excel