Collection Manager Job Vacancies in Prayagraj

- Contacting customers who have overdue payments: As a Collection Officer, you will be responsible for reaching out to customers who have failed to make payments on time in order to collect the outstanding balance. - Negotiating payment plans: You will need to establish payment plans with customers who are unable to pay the full amount at once, in order to ensure that payments are made in a timely manner. - Following up on payment arrangements: It will be your responsibility to follow up with customers to ensure that they are sticking to the agreed-upon payment arrangements and to address any issues that may arise. - Maintaining accurate records: You will need to keep detailed records of all communications with customers, including payment arrangements, promises to pay, and any other relevant information. - Resolving customer inquiries: As a Collection Officer, you will also need to address any questions or concerns that customers may have regarding their outstanding balances, in order to facilitate the collection process. Required Skills and Expectations: - Strong communication skills: You should be able to effectively communicate with customers in order to negotiate payment arrangements and address any concerns they may have. - Good presentation skills: It is important to present information in a clear and professional manner to customers. - Accounts recovery knowledge: Understanding of accounts recovery processes and strategies will be crucial in successfully collecting overdue payments.

We have vacant of 4 Field Collection Manager Jobs in Ghazipur,Varanasi,Mathura,Aligarh,Mirzapur,Prayagraj,Gorakhpur, Jabalpur,Azamgarh,Jaunpur,Sultanpur,Kosi Kalan, Mathura, Experience Required : 1 Year Educational Qualification : Higher Secondary, Diploma, Professional Degree, B.Com, B.Ed, Other Bachelor Degree Skill Collection Supervisor,Payment Collection,Debt Recovery,Collections Recovery,Recovery Agent etc.

**Company:** Bajaj Auto Credit Ltd.**Job Title:** Collection Officer - Motor Vehicle, Commercial Vehicle**Job Location(s):**- **Uttar Pradesh (UP) East:**- Prayagraj- Chitrakoot- Lakhimpur Kheri- Orai- **Uttar Pradesh (UP) West:**- Shikohabad- **Northeast (NE):****Designation:** Collection Officer - Motor Vehicle, Commercial Vehicle**Job Role:**- **Portfolio Management:**- Allocation of portfolios to vendors based on past performance trends and FOS (Field Officers) availability.- Ensure the creation of adequate manpower capacity for the portfolio.- Review cases with FOS/TL (Team Leaders) and work assignment based on disposition codes.- **Agency Coordination:**- Coordinate with agency resources, plan for better resolutions, and provide necessary support on difficult cases.- Ensure agency billing closure within 60 days of the completed work month.- Assist agencies with receipt book and repo kits allocation and audit them periodically.- Ensure prior approvals in repo cases and help agencies manage repo-related issues.- **Legal & Compliance:**- Collaborate with the legal team to initiate legal actions against chronic defaulters and deal with enforcement agencies in cases filed by customers/third parties.- BKT (Bucket) resolution with agencies and FOS needs to be tracked and reviewed regularly.- Address CRM queries and ensure closure within the assigned TAT (Turnaround Time).- Ensure RCU (Risk Control Unit) audit queries are reverted before TAT and committed actions are implemented at the field level.- **Team Management:**- Remove non-performing FOS and recruit fresh team members as needed.- Train and support the team to improve performance and compliance.