Collection Manager Female Graduate Jobs in Jaipur

Job Title:Collection ManagerDepartment:Collections / RecoveryJob Summary:The Collection Manager is responsible for managing and overseeing the collection and recovery of outstanding payments from customers. The role involves leading the collections team, developing effective recovery strategies, ensuring timely collections, reducing delinquency rates, and maintaining positive customer relationships while ensuring compliance with company policies and legal regulations.Key Responsibilities:Manage and monitor the collection of outstanding payments from customers.Develop and implement effective collection and recovery strategies.Ensure timely collection of dues to minimize bad debts and delinquency.Supervise, guide, and monitor the performance of collection executives and field officers.Allocate collection cases to team members and track their performance.Contact customers via phone, email, or field visits to follow up on overdue payments.Negotiate payment plans and settlements with customers when necessary.Maintain accurate records of collections, customer interactions, and recovery status.Prepare and submit daily, weekly, and monthly collection reports to management.Ensure compliance with company policies, legal requirements, and ethical standards.Handle escalated cases and resolve complex recovery issues.Coordinate with sales, finance, and legal departments for effective recovery.Identify high-risk accounts and recommend appropriate recovery actions.Required Qualifications:Bachelors degree in Commerce, Business Administration, Finance, or related fieldMBA preferred (optional)1-5 years of experience in collections, recovery, or finance-related roleRequired Skills:Strong negotiation and communication skillsLeadership and team management abilityProblem-solving and decision-making skillsKnowledge of collection and recovery proceduresAbility to handle difficult customers professionallyGood knowledge of MS Office and reporting toolsKey Competencies:Debt recovery and collection managementTeam supervision and performance monitoringCustomer handling and negotiationRisk assessmentReporting and documentationCompliance and ethical practicesWorking Conditions:Full-time positionOffice and field workMay require travel for recovery activities

Coordinate efforts to collect debts with sales, accounting, and legal departments.Contact and communicate effectively with debtors by phone to negotiate and implement debt recovery plans.Negotiate settlements to receive payments on certain percentages of debt.Maintain electronic records and hard copies of all payment plans, amounts paid, and communications.Entering data and keeping correct records is a must.Previous experience working as a Collections Officer.Knowledge of payment plans and accounting procedures.Reviewing the company debtor list.Contacting customers and informing them of their overdue bills.Advising customers on their payment options and suggesting methods of payments.

Profile: Area Manager - Collections/Senior Area Manager CollectionsExperience: Minimum 3 years of experience in CollectionLocation: Agra, Mathura, Ludhiana, Gwalior, Kanpur, Aligarh, Khurja, Jaipur, Faridabad, Moradabad, Chandigarh, Etawah, AhemdabadPreferred Industry: Banking And FinanceDuties and ResponsibilitiesTo achieve collection targets of the area assignedControl bucket flow cases and focus on non-startersEnsuring documented feedback.Ensuring meeting Targets and Meeting the Target on Cost of Collections.Ensuring documented feedback.Ensuring legal guidelines are complied with while repossessing of products, other related matters and audit queries are complied withEnsuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise and controlling bucket flow.Manage productivity by fixing productivity parameters Collection OfficersEnsuring background and reference check of agenciesMonitoring performance against set parameters and Weekly review with the collection executives.Ensuring timely and profitable disposal of seized stock & safe custody of seized productsIdentify and manage training needs the CEs.Support collection officers in legal / police issues.Ensuring timely and profitable disposal of seized stock safe custody of seized products Visit Random customers.Visit Random customers, People Management, Demonstrated success, communication skills and achievement orientation.

ResponsibilitiesTo achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.Meeting the Target on Cost of Collections.Ensuring meeting Targets within cost limit specified.Ensuring legal guidelines are complied for entire collection structure in letter and sprits.Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.Ensure adherence to the Code of Conduct. Continuously monitoring collection agencies and collection executives to identify fraudulent practices and ensure that no loss is incurred due to such activities.Keeping the write off per cent within risk pricing.Control portfolio in terms of bucket flows. Handle customer issues escalations.Feed back on credit policy based on market conditions. Approve waivers on PI as per delegation matrix. Ensuring documented feedback and action taken on all cases in soft buckets. Ensuring adequate Feet on Street availability area-wise / bucket-wise / segment-wise.Manage and put support mechanism for legal / police issues. Ensuring audit queries are complied with, ensuring corrective and preventive action. Manage productivity by fixing productivity parameters for FO/ collection executives monitoring performance against set parameters and daily review of Area Managers and monthly review of Collection officers.Recruitment of collection officers / area managers. Constant evaluation of collection officers/area managersResponsibilitiesTo achieve collection targets assigned to the territory by meeting collection target for the states or region assigned.Meeting the Target on Cost of Collections.Ensuring meeting Targets within cost limit specified.Ensuring legal guidelines are complied for entire collection structure in letter and sprits.Ensure that the collection agencies and executives adhere to the legal guidelines provided by the law in force.Ensure adherence to the Code of Conduct. Continuou

Designation : Collection OfficerQualification : 12th, GraduationExperience : 1 year Salary : 15000-30000/pmLocation : Jaipurindustry : finance Skills Required: Negotiation skills, relationship skills. Affirmative in nature, strong Leadership skills, Clarity of thought and perseveranceJob role & Responsibility DUTIES AND RESPONSIBILITIES- Manage and deliver monthly performance in terms of resolution, rolls backs, recovery rates /values as per target set for the assigned portfolio.-To achieve collection targets of the Respective Branch assigned, ensuring meeting PI Targets, Meeting the Target on Cost of Collections.-Achieve the money collection under principal, fees & charges as per targets.-Regular visit to yard and reporting the discrepancies/complaint item as a visit report. Ensure repo process.-Effectively address disputes, expired etc. cases to prevent any probable escalation and highlight sensitive accounts to Collection Officer to prevent the same. Solving nonstarter cases-Ensure trails updates are recorded in web- collection for follow up on normal portfolio.-Ensure that the resources are optimally used with the number of visits, contacts, PTP conversion ratio etc.-Settlement process involving issue of settlement letters to be in line with approvals received. Ensure nil delay in cash TAT and MIS-posting of payments.-Negotiation skills, relationship skills. Affirmative in nature, strong Leadership skills, Clarity of thought and perseverance.-Working knowledge of computers.